When will we get updates on the Diamond Controller requests?

[Isola815]

You don't have to play with the wires: press "Disconnect" and it will go offline. Press "Connect" and it will go back online. But keep in mind that once you pressed "Disconnect" it can no longer reconnect automatically, otherwise it would override the disconnect; it will only reconnect when you press the "Connect" button.

Marius.

But that doesn't work on mine. It WILL NOT reconnect without a launcher restart and it will not recognize the saber without pulling the cord out and plugging it back in. So some of us, at this point, DO have to play with the wires.

[skribs]

I don't have to restart the launcher, but the wires are required to be played with.

[GFX Jedi]

Great work! I really like the additions.

[Obi Wan]

I don't have to restart the launcher, but the wires are required to be played with.

Me too. Every time I write to the saber it auto-disconnects from the software when finished writing. Then, in order to reconnect to the software, I have found the only way I can do it is to unplug/re-plug the usb cable with the saber still running. I do not have to restart the software, but it seems "playing with the wires"  has been the only way I have ever been able to achieve re-connection to the computer after writing to the saber. It's a relatively minor inconvenience but I have found it becomes annoying when I am making multiple changes to multiple different fonts during one session.

[skribs]

I did have an issue reconnecting the saber after erasing a font that required me to reboot my computer (not the US software, but the OS).

[DarkLegion]

My Computer has Windows 7 Home Premium 64-bit. I have updated my Ultrasaber launcher to Ultrsaber Launcher v2.4 I have connected one of my Diamond Lightsabers and added a few Fonts on to it. It has 16 font spaces on it now and I like the new controls, but when I try to Change a Color, adjust a color on the chart in the font wizard, or turn off a color LED my Ultrasaber Launcher crashes. I have uninstalled my Launcher and reinstalled. I have rebooted my computer. Everything else seems to work fine. It crashes when I do ANYTHING to change a color. This is in the advance Font Wizard. I have not used the new Express Wizard yet, but seems like you should beable to change the colors without it crashing. I have seen one other person having the same issue. http://www.saberforum.com/index.php?topic=36378.0.

[BatMike90]

Me too. Every time I write to the saber it auto-disconnects from the software when finished writing. Then, in order to reconnect to the software, I have found the only way I can do it is to unplug/re-plug the usb cable with the saber still running. I do not have to restart the software, but it seems "playing with the wires"  has been the only way I have ever been able to achieve re-connection to the computer after writing to the saber. It's a relatively minor inconvenience but I have found it becomes annoying when I am making multiple changes to multiple different fonts during one session.

I also have this problem. This so far, is my biggest issue with the Diamond Controller.

[Obi Wan]

My Computer has Windows 7 Home Premium 64-bit. I have updated my Ultrasaber launcher to Ultrsaber Launcher v2.4 I have connected one of my Diamond Lightsabers and added a few Fonts on to it. It has 16 font spaces on it now and I like the new controls, but when I try to Change a Color, adjust a color on the chart in the font wizard, or turn off a color LED my Ultrasaber Launcher crashes. I have uninstalled my Launcher and reinstalled. I have rebooted my computer. Everything else seems to work fine. It crashes when I do ANYTHING to change a color. This is in the advance Font Wizard. I have not used the new Express Wizard yet, but seems like you should beable to change the colors without it crashing. I have seen one other person having the same issue. http://www.saberforum.com/index.php?topic=36378.0.

I also have this problem. This so far, is my biggest issue with the Diamond Controller.

This is interesting. I wonder if this is a problem unique to Windows 7 machines? I have done a LOT of font creations with all kinds of crazy color changing and pulsing effects/gestures using the Diamond software over the past several months and it has never once crashed on my Windows 10 machine.

Has anybody had the launcher crash on their Windows 10 machine?

I wish I had some suggestions for you guys but I've just never experienced a crash with the Diamond software. I can imagine it would be very frustrating and make me rage like Kylo Ren when he was informed of Rey's escape. 

[Isola815]

Has anybody had the launcher crash on their Windows 10 machine?

Twice after the latest update but while I was doing two different things so I wasn't sure if it was the software or my PC.

[DarkLegion]

This is interesting. I wonder if this is a problem unique to Windows 7 machines? I have done a LOT of font creations with all kinds of crazy color changing and pulsing effects/gestures using the Diamond software over the past several months and it has never once crashed on my Windows 10 machine.

Has anybody had the launcher crash on their Windows 10 machine?

I wish I had some suggestions for you guys but I've just never experienced a crash with the Diamond software. I can imagine it would be very frustrating and make me rage like Kylo Ren when he was informed of Rey's escape. 

This problem only started after the up date. Before the update my
launcher worked fine.

[cimredopyh]

This is interesting. I wonder if this is a problem unique to Windows 7 machines? I have done a LOT of font creations with all kinds of crazy color changing and pulsing effects/gestures using the Diamond software over the past several months and it has never once crashed on my Windows 10 machine.

Has anybody had the launcher crash on their Windows 10 machine?

I wish I had some suggestions for you guys but I've just never experienced a crash with the Diamond software. I can imagine it would be very frustrating and make me rage like Kylo Ren when he was informed of Rey's escape. 

I've had crashes as well and im on windows 10.  The problem is that its so random and not tied to doing anything in particular.  I've had it crash while changing colors, adding points, adding sounds. But all of it has one thing in common and that is it only crashes in advanced mode.  The express mode does not crash or at least i haven't had it crash on me. 

[BatMike90]

This is interesting. I wonder if this is a problem unique to Windows 7 machines? I have done a LOT of font creations with all kinds of crazy color changing and pulsing effects/gestures using the Diamond software over the past several months and it has never once crashed on my Windows 10 machine.

Has anybody had the launcher crash on their Windows 10 machine?

I wish I had some suggestions for you guys but I've just never experienced a crash with the Diamond software. I can imagine it would be very frustrating and make me rage like Kylo Ren when he was informed of Rey's escape. 

I am running on Windows 10, I have yet to have my launcher crash on me since the update.

[DubTak]

P.S. A farewell note from Felicia:

"Enjoy your saber!"

Bye, Felicia!

I love the new font change set-up, though my friends will miss my annoyed expression every time Felicia came on  .
Power down in 2s is great.
I had some issues updating the launcher, but I resolved them with an uninstall/reinstall and running everything in administrator mode (I've used Windows for long enough that doing that is like breathing to me)
Haven't messed with the new volume settings/express mode yet, but I appreciate more tools in my tool box!

4. I noticed that a font no longer fails to load if you have sound files with names longer than a certain number of characters. I had one stab sound with a really long file name to see what would happen and it loaded onto the saber no problem. However, the software did automatically truncate the name of the file to just the first 8 characters that were present in the file name. For me, this is not a big deal and it is certainly much better than crashing the board like before the update.

I am very excited by this bug fix, as I made a bet with my co-workers that I could make my Diamond saber oscillate through the rainbow while playing the Star Spangled Banner backwards and the sound files wouldn't load because of that bug. I didn't really put the pieces together until you just said that, but that should solve my puzzle of doing a patently ridiculous thing with my saber.

Also, and I don't think this has been mentioned yet, but there's a MANUAL now!  That....shouldn't excite me as much as it does, but I do love me my technical documentation.

Yours in the Force,
DubTak

[RSX Engineering]

I don't have to restart the launcher, but the wires are required to be played with.

We are working on this issue and try to get it out of the way as soon as possible, including the re-connect after every effect/font write on the board.

As for the crashes some of you encountered while using the Launcher after the update, so far we couldn't determine (replicate) the exact cause (not enough data). An eventual fix (which pretty  much sums up what we recommended in previous posts) has been posted by DubTak http://www.saberforum.com/index.php?topic=36378.msg591937#msg591937

Looking forward for more feedback.

Cheers,

Adrian

[skribs]

I'm thinking the crash I had might be somewhat self-induced.  I tried to create a font without a hum effect, one which would essentially only give the light and sound when the sword is moving (essentially a stealth font).  It...didn't work.  To say the least.  When I plugged it back in is when my launcher crashed.  I had to change the font on the saber in order for the launcher to recognize it again.