Saber Forum

I hate responding to internet rumors.  I choose to keep rumors off the forums because I truly believe that addressing rumors gives undue validation to them.  Ignoring rumors typically makes them go away, however, its been months now, and people are still asking me about random rumors about our business practices.

The first thing every REASONABLE person must remember, is that REAL business disputes are fought in court, not internet forums, facebook, youtube, or email chains.  If the first thing a person does is start a forum war, it means their argument is personal, not professional, and their statements should be scrutinized.

However, not everyone is reasonable...

There is also a very illogical belief that by not responding to these rumors, I am admitting they are true.  This is just plain stupid, but unfortunately, the belief has become wide spread and now I feel compelled to respond against my better judgment.

This is the bottom line:  Ultra Sabers is not involved in anything illegal or unethical.  If we were a lousy company that defrauded our customers and made inferior products, we would be out of business by now.  As it is, we are the most successful combat saber manufacturer on the face of the planet.  This hobby is actually pretty small, so the majority of our business is from repeat customers that continue to choose Ultra Sabers year after year.  I think that speaks for itself.

Some people have wanted to know what's going on with me and Novastar, well, I can't really think of a nice way to put this, so I will just say it like it is:  Novastar lied to everyone about what transpired.  He told everyone he wasnt paid a dime, when in fact he was paid thousands and then decided to break our contract based on a personality conflict with Emory - it was personal, not professional.  I've had enough of the lies and I am going to legally hold him accountible for his actions.  I now have impending litigation against Novastar for material breech of contract and defamation of character.  The details of the impending case will not be made public here nor will I be discussing the case in public until a ruling is made.   I also cannot allow discussion of impending litigation on these forums until the case is settled, so please, no questions.  Just know that we are distributing fonts with permission, so have no worries there.

Like I said, true business disputes are fought in court, not the internet.

Rumors have been spread about me and my company ever since we dared to compete with other sellers.  Our loyalty and obligation are only to those who wield the weapons we create - that's it.  We hold no loyalties to any seller's club, clique, council, society, or guild and we will not artificially inflate our prices to a pre-agreed-to pricing structure just to make other sellers more money.

All we do at Ultra Sabers is provide high quality dueling sabers that cost a fraction of what other sellers charge and even less than it would cost to build yourself.  Why?  Because we can.  As you can imagine, doing this doesn't make us many friends in the saber building establishment, but frankly, I dont care what other sellers think about us.  If the only way they can compete is by spreading vicious rumors, well, that speaks more about them than me.

I prefer to do my talking with my Sabers and then let the public vote with their wallets.  If we have the right combo of product/price/service then we will thrive.  If not, we will fail.  That's all there is to it.  Everything else is just meaningless drama that does nothing but take advantage of you, the customer, by trying to get you to buy something from someone else that will cost you more money.

My deepest wish for this hobby is that every seller will adopt this same philosophy and drop the tired tactic of negative campaigning.

Now here's my message to the other sellers out there creating all this drama;

If you want to compete with Ultra Sabers, you can easily do so with the following formula:

Make a better product than us, for less money than us, with better service than us. See how easy that is?  So stop spreading rumors on the internet and do it, already.

Well put Ultra

I am not an employee of UltraSabers and I have never met Ultra personally.  I will say the following:  Ultrasabers has provided quality products to my friends.  I have looked at other websites and Ultrasabers is the only one that shows their products like true salesmen and saleswomen.  Having worked on a magazine in my past, I understand how to display products, advertise them, and I also understand that things must evolve for a business to continue to grow.  Ultrasabers does this and does it with the customer in mind.

The things I have personally seen on the Internet against Ultrasabers has infuritated me.  I can only imagine how the employees of Ultrasabers feel.  What I have seen is Yellow Journalism to the tenth degree.  I hate that garbage with my very soul and it seems to creep into everything these days.  If people had proof, they would provide it and true journalists and reviewers would not have to resort to "anonymous" sources which is a thinly veiled attempt to say "I am making the crap up as I go along."

Ultra, you have my support and you will have my business and my families' business.  I will give you as many referrals as possible.  I for one want to express to you that you have my sympathy that you have to put up with some much drama this close to the holidays. 

Enjoy your holidays!

JJ

"Make a better product than us, for less money than us, with better service than us." - Ultra

This? Will never happen.

I think you guys have cornered a niche market quite well.

I 2nd that!

I am still relatively new to this website and it's community. Heck, I haven't even gotten my first lightsaber yet (it's in the mail though) but I have browsed the forums extensively for pictures, reviews, advice, etc.

Other than what has been said in this thread, I have no idea what is going on. And frankly, it doesn't really concern me.

All I know is that this company and the community that has grown to support it have an outstanding relationship, at a level which is rarely seen nowadays. I have read through so many cases of complications, minor details, custom ideas, and odd requests and even if an employee does not respond right away with answers, the community itself is more than willing to step up and lend a hand. A good company leads to a good community. We can only dream that more companies follow the example of ultrasabers.

Regardless of when I get my first saber, I know I'll be ordering from you guys again.

that is true... no one can really compete with a company like Walmart, but personally I don't want a mass produced item from a company that markets its wares based on  what is cheapest & fastest and off the backs of other's labor (FoC™). I'll go for a Mercedes or BMW or even a Caddie anytime over a Kia. Since I dare to speak my mind (which opposes Ultra's business model) I'll probably be banned any minute now and my post deleted, but cest la guerre!

I don't have the money for fancy cars.  Many people don't.  I want a car I can crash again and again and fix over and over.  Why does what you want matter to somebody else?  Are there better sabers?  Maybe, but that's an opinion.  I don't know what this is all about but it seems like you are attacking Walmart and defaming them.  I don't wanna start a fire here (Billy Joel) because you are entitled to your opinion.

Side note: Shoot first.

We would appreciate it if the negativity was toned down, this was Ultra trying to inform his customers of some of the issues occurring right now - likely as a response to a lot of harassment he is getting about the situation.  My main thought concerning your comment is that I think we all know not everyone can afford a BMW or a Mercedes.  I don't have one in my driveway, does anyone else here?  Oh yes I would take a Porsche over a Camry any day, but I know I couldn't even afford the gas and insurance for a Porsche, let alone the car itself!  Similarly, not everyone has the kind of disposable income to get a $1500 saber... not bragging at all but I have a pretty damn good job and I can't even afford that!

One more thing... you seem to think we censor people over here who "oppose Ultra's business model."  If joining a forum just to bash a company with no real proof is "speaking your mind" then clearly I had the wrong idea.  Yes we all have the right to free speech, but that doesn't give you the right to spout accusations and insult a businessman who is attempting to notify his customers of events.  The reason we removed these kinds of posts is because they're just posted to start drama and flaming, which is not something we want over here.  I know it's a little different on other forums, but around here we have a rule of thumb that says "respect others" and we all try to stay civil.

I will leave your post for now as an example of the kind of childish lashing out that goes on, please try to act with a bit more courtesy in the future or you will indeed be banned from this forum.

this is exactly the response I expected. I've been a member here since the forum began (before all the sound font/ FoC™ controversy) but haven't posted much. I even own several US products (my kids love 'em). I have also been witness to Ultra's repeated negative and inflammatory and insulting  posts over at Fx - which were not removed, nor was he banned (?), until recently. You're gonna call me out for being childish? really?? as a moderator on a lightsaber forum?? As for being banned, tell that to anyone else who posts something remotely unfavorable to US. You wanna ban me just because I'm not a sycophant, do what you must if that's what makes you happy and makes US more money

EDIT: User referred to people currently involved in litigation with Ultrasabers LLC.  As stated in the OP this creates a legal issue.  To avoid these this post was edited for content.

If you do not own an UltraSaber,nor have experienced their customer service (the best I've ever seen) , don't down the company on their website. Even UltraSabers cheapest stunt saber is high quality, and not everyone can afford a $1500 custom make . Order a UltraSaber  give it a try, you won't be disappointed.

Dear me! Now i feel silly trying to pm Ultra now that ive read this.

As a fan of lightsaber, i came into the hands of Ultrasabers after being scammed by SF. And let me say that the past two years of being able to bring these "ultra" awseome sabers into my house, i've never seen such service in a company. I have 7 sabers at home and ive bought some for friends and family......heck even the saber club where i go is using Ultrasabers....were even hoping for a sponsorship! I guess that means Ultrasabers is that cool! ;D

You have my support Ultra! You guys NEVER  let me down.

Wow. I have seen Ultra Saber bashing videos and I was actually offended by them. I won't go into details but yeah. I have 2 Ultra Sabers and they are great. Dominix V2 LE and a Liberator. Working on getting my 3rd Ultra Saber next week which will be a Bellicose. I support Ultra and Emory in every way possible. Lightsabers are a fun hobby. It brings out the nerd in us. xp Keep making lightsabers and don't let the internet bullies stop you guys. =]

Well I thought my point was I WASN'T going to ban you for "not being a sycophant."  Not sure if you missed that part, maybe you didn't read carefully before you posted again, but I was saying that we ban people who come over here merely to start fights... I don't think anyone wants a big old flame war, but if that kind of immaturity is the norm on your forum (which it isn't btw, I see the mods over there trying to keep order as well) then go ahead and go back there.  I'm glad you have several US products and enjoy them, and it's a shame you seem to have the view that we're some kind of overlords over here... clearly you have the wrong idea.  This forum is for friendly discussion of products made by Ultrasabers, not arguments and sniping.

I felt I was perfectly cordial in my first post, I merely wanted to address some holes in your logic.  I'm sorry you seem to be unable to take my criticism without getting emotional - this is the kind of behavior that prompts me to use the word "childish" in fact.  Since you seem hell bent on making this a flame thread, I'm gonna lock it.

I just want to take the opportunity (hopefully before the locking) to say.... Point for Ultra! I appreciate as a customer that we are kept in the loop. I'm also sorry to hear about such troubles as mentioned and seen in this thread, and support Ultra and what he does for keeping the customer so in mind and being so professional. Not to mention being a saber smith in a way that there simply ISN'T another like out there. There's loads of custom smiths, and semi-custom smiths, and made to order smiths.... but Ultra really is the only combat specialist. The guy that makes affordable, durable, fighting sabers, and does it well. :)

And on the Wal-Mart crack.... um, can I just say.... I think Ultra's products last longer than most Wal-Mart items, and he has a WAY better customer service department, as many will attest to. (NOTE: there's stuff I do and don't like about Wally World, and I shop there often enough, so I'm not wanting anyone to run with this as a rant on them. lol)

I'm going to unlock this thread and make a very simple clarification on the FoC rumor.  You can debate these points with me if you can, but flaming will not be tolerated, so keep it civil.

About the Flash on Clash trademark...

Plecter is lying to you.  Plain and simple.

First, a company based in FRANCE can't claim common-law trademarks in the UNITED STATES.  A foreign company can only attain trademark protection by having a Federal trademark - which Plecter does not have.  So the claim that FoC is a TM of Plecter is a flat out lie just on it's face.

Plecter's other claim, that they coined the term "flash on clash", is equally false.  The first appearance of the term "flash on clash" in a Plecter manual is dated December 2010.  A simple google search will confirm that not only was that term being used in the community years before that date, but that it was commonly used before Plecter even entered the hobby.

As for the feature itself, sorry, but Plecter wasnt the first to make a saber that flashed on impact.  The very first commercial saber with that function was the Hasbro Darth Maul that had an actual flash unit inside the blade that would flash on impact.

So if Plecter didn't invent the term, doesn't hold a Trademark on the term, and didn't even invent the feature.... on what grounds can he make any claim of having exclusive rights to use the term Flash on Clash??  He has no actual claim, that's why he started an internet defamation campaign instead of an actual legal proceeding.

Erv is lying to you and using you to hurt his competition.  You should be upset about that.  The sad thing is, you are buying the lies even though it's easy for anyone to research this on their own.  You don't have to take my word for it, go to google and research it yourself.  Search for "flash on clash" and set the date parameter to before 2007.  Go on, verifiy this yourself!

Now, if you want to talk about copying ideas and giving no credit, you have no farther to look than at every single blade made for sabers today.

The shouldered polycarbonate blade tip machined from solid polycarbonate is an Ultra Sabers invention and the original draft schematic for it is published in the United States Library of Congress.  I hold the federal copyright for the original mechanical drawing of the blade tip we all use today.  Before me, everyone used either acrylic tips (Yoda from FX-Sabers) or they made cast resin tips (TCSS).  I was the ONLY one to machine a blade tip from a solid piece of polycarbonate; it was my invention, and it's so good every other seller uses them - but does any other builder give me credit or even ask my permission to make copies of them?  No.  TCSS makes unauthorized  copies of them and sells them without my permission, but you don't see me making slanderous online rumors about TCSS.  That battle will happen in court, not the internet.

The same can be said for many of my inventions - the MLS module, threaded heatsink, palace emitter, etc - copied without my permission and used by the same people who spread rumors about my company.  It's sickening.

Once again, this is public information and you can verify this yourself just by searching the US copyright online database.  If you are a man of honor, not only would you apologize for the false FoC accusation, but you will be equally angered that so many other sellers are using my Intellectual Property without permission and then using you to fight their little internet wars.  

People really need to stop being pawns in other people's internet wars.  I've never asked any of our customers to engage in online defamation of my competitors.  It's wrong and is an abuse of influence.  When my competitors ask you to "go spread the truth about Ultra Sabers' bad business practices", they are asking you to enlist in their internet army and fight their battles for them.  Realize that it's wrong, unethical, and you shouldn't do it.

Wow, I didn't know that.

http://cocatalog.loc.gov/cgi-bin/Pwebrecon.cgi?v1=1&ti=1,1&Search%5FArg=shouldered%20polycarbonate%20blade%20tip&Search%5FCode=FT%2A&CNT=25&PID=HIFWTvz6mHxTQyVKZs_HnIQ5O&SEQ=20111201142306&SID=1 (http://cocatalog.loc.gov/cgi-bin/Pwebrecon.cgi?v1=1&ti=1,1&Search%5FArg=shouldered%20polycarbonate%20blade%20tip&Search%5FCode=FT%2A&CNT=25&PID=HIFWTvz6mHxTQyVKZs_HnIQ5O&SEQ=20111201142306&SID=1)

But uh, now I do!

Amen!

I've always found the best policy online is to stay out of other people's battles. If you wish to get involved, or to support a side, that's fine... as long as it's JUST that. Support. Not flaming, attacks, or what have you. I love US, so when I talk to people, I tell them my good experiences with the company. That's it. They ask my experience, and I tell them. I tell anyone who'll listen. lol But I don't go around telling everyone that so and so did this or that, or spread negativity. I just pass on what I know is good about a given company. Plain and simple. It's easy to support, or to give an opinion without starting a war or a flame fest. The wars are the business of the COMPANIES, not the customers, not the public. If there is an issue, it's worked out by those involved. Starting a hate war is just.... vicious. Vicious and uncalled for.

Whoa! Same here!

If it helps in any way I have not heard about any rumors until now. But even if I did, they're just rumors. I own several of your products and love them and I've also experienced your amazing customer support. I may get frustrated when sabers have problems, but I always know that you guys will help me handle it! I hope that you don't give up, Ultra. You've created a great thing here, and of course, whenever something great shows up others try to stomp it out. I'm glad that you're staying strong and not giving in to anything!

P.S. I wish I could give out more than just one point per hour.  :D

I don't concern myself with that stuff and tend to buy from people that never let me down. This is why I have one of those stunt Obi-Wan Ep 1 sabers, a converted ROTS Obi, two Archon V1s ala grab bag, an Aeon, an Oppressor, a Standard, A Yari, and even one of those Tonfa sabers from Ultra. Dreaming also has a Prophecy, an Initiate V3, an Initiate V2 for one kid, and one of those Archons for the other. I've bought a little bit of stuff from TCSS, but you guys are the biggest share of my collection. I don't think I've seen a Plecter product in person, much less bought one.

The proof is in the pudding......

I just want to say that I actually didn't know about these rumors, until I saw this thread earlier this morning. But it's still sad that adults can't act as such in this day and age. As someone who works retail, I can attest to this. I've seen children in the store who acted more mature than their parents. It's sad.

Almost forgot, I got an arbiter back in the day that I've modified so much that I didn't think about it right away...

The same, on both counts. Well, I had seen some videos on youtube bashing about the sound issue, and they alluded to other things, but didn't really mention anything. Why must competition be so violent and immature? (another example: superstores. Ever see a Wal-Mart without a Target nearby? Or vise versa? lol) Such childish behavior in adults is disappointing, but in whole companies.... it's unacceptable.

The shoppers are worse, though. Did anyone see that pepper spray thing at Wal-Mart? I know I'm off topic, but its almost relevant...

Lets not get too off topic.  No one who is involved in the rumors (that I know of) got pepper sprayed.

Threadjack, the sad thing is, people were actually coming to this forum and using the PM system to spread these rumors secretly to new members who would register here.  General Veers, from the FX-Sabers forum, was one of the people doing this.  I would not have known about these cloak-and-dagger tactics since they were done via PM, but thankfully, several members sent me copies of the PM's being sent and I was able to take action.  

This is the type of internet battling that people should stay out of.  People who think they are "fighting the good fight" for a vendor they support can find themselves on the wrong side of a defamation suit when they are asked to engage in this type of behavior.  You can't just go around calling someone a criminal and trying to hurt their reputation.  Even on the internet there are real world consequences to that.

When sellers ask their supporters to do these things, do they even care about the consequences that may befall their supporters?  It doesn't seem like they do.

That's why I would never encourage this activity from any of you.  I can fight my own battles, the only support I ask from any of you is *positive* support of Ultra Sabers, not negative crusades against my competitors.

And that's why we love you Ultra. Well, that and you're phenomenal product and service.  ;D With you, there simply is no crap. Just honesty and straight up service. :)

You know, I have friends that ask me, "Mike, I want to buy a lightsaber. Where do I go?" I always tell them to give Ultra a look...

Indeed,=D


Why Can't we all just get along? =D

Wow...I am just blown away by the up-front and professional manner in which this issue is being handled.  I had seen some Youtube videos with nasty allegations against US when I was looking into buying my first saber, but luckily I used my better judgement and didn't allow this to dissuade me from placing my order.

Like others have said, a thriving and overwhelmingly helpful community like you have here doesn't just come out of nowhere.  They come from thousands of dedicated (usually repeat) customers who love your products and stick around to offer their knowledge and experience while drooling over their next potential purchase.

For another great example, look at http://www.carvinbbs.com/ (http://www.carvinbbs.com/) - very similar company actually, just for guitars instead of lightsabers.  I have 2 of their custom guitars and 1 of their amps - awesome quality, great list of semi-custom options, and value ratio is second to none.

I don't have much to say except...

Ultra,
You make really good products and they are the best dueling sabers I have ever encountered.

Now I know why I had to PM TJ and Manroon separately about the X-wing stuff the other day ;)

I never heard about these rumors until reading this.  However, I will never buy a saber anywhere other than US.  First off, after meeting everyone at the Phoenix Comic Con with Jammo and seeing how awesome everything was and hearing his first hand experience I had to buy one.  The service has been fantastic and the quality of the merchandise speaks volumes.  I just referred a friend to US after she saw the saber dueling pics on Facebook I posted.  Like Jammo, if anyone asks where to get a saber US is the ONLY place I will refer them too. 

I would like to add my 2 cents here (...the rest of the cash is being stashed for another saber)
.
.
.
.
Ultra has out done himself this time by providing everyone on this forum with disclosure on his personal and business affairs.  Plain and simple he did not need to do that, it's none of our concern. This demostrates that he puts us, the customer first and is a very honest, open and up front businessman.

I was about to give up on this hobby last year after being burnt by SF. I got the cold shoulder from other saber smiths and was left with the feeling that I have no business being in the hobby so when I heard about US I initially assumed the same and was gun shy about contacting them.

A year later I have 4 great sabers and hope to keep collecting more whenever I can stash some savings away. Since it's the holidays I'm hoping to find an Archon V2 in my stocking. Ultra and Deep are the most professional and customer focused people in this business and they have my continued allegiance.

I actually got one of those PM's, not from GV but another member. I saved it meaning to forward it to you, but forgot! lol. I can send you a copy if you still want it.

I believe I got one as well, read the info in the link it contained (link to FX), and held my stance as I've explained it here. Actually forgot about it till this came up. lol

Preach it!!
I recently saw a video bashing ultrasabers how soundfonts were "stolen" and how "that was bad, they should cost money." and how it was illegally made free to the people,  it even said on forums and on the product description that they were made for the purpose to be free and to experiment with the new board; which i think is very quite generous!
all i can say is, IT TAKES A REAL MAN TO MOVE TWO FEET IN YOUR ROLLY CHAIR FROM THE TV TO THE COMPUTER AND WEB CAM BASH ON A company(insert sarcasm) <-- if anything, i wanted that to be read if nothing else.
That is about as pathetic and pointless as the wall street movement.:P And especially one like ultrasabers at that. They try and deliver their product in my experience in ways that can seldom be imitated, and so far haven't been. i mean, its nice to own something that freakin doesn't say "made in CHINA". also if all these "crimes" are so horrific and so offensive, then why is this company still prosperous? And why are there only a select few who insist on trying to slander the company while other entire teams, groups, dance/ preformance/ martial artists choose this company for its dependability and continuous customer satisfaction? Obviously if the product were no good and illegal or whatever this minuscule minority is trying to state, then this company would cease to exist.
This company has never failed me to bring about a quality, near invincible product at such a price and with so many options. Not that all of the sabers i have previously bought and owned in the past are listed here, but i have bought seven ultrasabers since my discovery of the site in 2008. All of which surpassed any expectation i have ever had. Like a dream come true, an actual lightsaber you can fight with!

-that is all.

Lightside Point to my pal GoldLeader.

Doesn't say made in china. EXACTLY! It's a quality product, made affordable. It's downright American to buy Ultrasabers, it even supports the economic health of our country! (the USA)  8) And as you said, the point is, if the product and service weren't the best out there... why would SO MANY respected groups use them? I mean, I can't tell you how many times I hear 'I've joined such and such Jedi group and they all have/are buying ultrasabers' and also more than a couple 'my MR/Hasbro died at our last meeting and the guys all said go to US, that's where these are from *holding up unscathed sabers*'. Can't top Ultra. Can't.

I have sadly had a... single... negative experience with US. It was during the weirdness earlier this summer. It was resolved in the most professional manner any of my online dealings has ever been. I could have at that point said screw it and walked away looking for another forge that produces similar quality sabers (still sorta looking but only for comparison sake). Instead between my friends and I, we've made six seperate orders in the last four months. I still have one order to make before christmas. I've yet to have an experience with the company that could ever make me truly want to switch to a different smith. As for the "legal issues" the only one any smith needs to concern themselves with is Unca George getting his panties in a twist over using unliscenced lightsabers.... It won't bloody happen.

I actually saw some of the bash-posts people made before they were removed.
And you could see right away that this was something personal between the poster and US.
Something that didn't belong on a public forum.
And something I will not listen to.

I have had nothing but great experiences with US, and the one time a product got to me a bit damaged,
US immediately said they'd compensate me for it. And they did.
Even though the ones responsible were a completely different company (UPS).

When stuff like this comes up you gotta be a bit intuitive and see through all the (pardon the expression) bulls**t.
What matters to me as a customer is the quality and price of the product I buy, and the quality of the customer service when I need it.
And out of companies I've ordered stuff from, US is at the top of that list.
As a customer, I don't ponder in crap I shouldn't.
What I think of the company is based on my experiences with it, not on rumors floating around the internet.

And like previous posters, thank you Ultra for your posts in this topic.
They clear up a lot of stuff I'm sure some people have been thinking about.
As always you explain what's going on in the most professional manner where others would be furious over people trying to hurt their company.
You really shouldn't have to explain all this to us.

Alright, I'm gonna stop now. Fingers cramping up.
Just one more thing: I will sure as hell keep buying sabers from US over any other sabersmith out there.

Ultra, you said it all!

I do remember coming across a review some guy going on and on about the drama between you and Novastar. I also remember thinking he was nuts, which is the truth. I don't believe you are thieves in the slightest. You do excellent business, and all of the other overly high - tech sabersmiths get mad because they are trying to sell their ridiculously priced "high end" sabers to people like me, and aren't succeeding. They don't get the fact that there is an ABUNDANCE of little fanboys out there like me who just want to be able to afford a collection of authentic lightsabers. You have made this possible for me and I thank you for your service.

You will NEVER lose my faith as a customer and fellow hobbyist.

This is a very good point - the flamers in this little fight tend to forgo professionalism and just take these things personally.  To me, this is just a shame... I try to be professional wherever possible, without letting my emotions grip me.  It's a Jedi thing ;)  In all seriousness though, when people let their emotions get the better of them it's easy to jump to conclusions and start a riot.  Heck, look at the Salem Witch Trials!  And that scene in the end of Beauty and the Beast where they go after the Beast and... oh wait I'm rambling.

I've spoken with the poster, and it was resolved... sometimes people just get all fired up when they see things that are posted, and don't look at facts first.  I'm happy to see all of you doing as Ultra suggested and letting the customer service and products speak for themselves!

Bravo and well put Ultra, thats why i come back.

I think you have the best product for the best price with the best service
i have kept returning and will keep returning

SO THANK YOU ULTRA, you have my support

I support Ultra and UltraSabers.

AMEN!!!!!  ;)

(http://suetreiman.files.wordpress.com/2009/12/applause1.jpg)

This Is Why You Have Earned and Held My Loyalty Alex (and Ultra Team) ;)!!!

and To The Rest of The Saber Community, Who Does Not Agree With Alex and Ultrasabers...  I Say To Hell With Ya'!!!

Also... May I Remind You Dissenters Out There... That Simply Put:

YOU ARE THE 1% and WE ARE THE 99%

I'll Let You Guys Do The Math... But Personally, My Money Is On Us ;)...   

Hahaha!

Very nicely put, Darth.

*BOWS*

(http://www.entertainmentearth.com/images/%5CAUTOIMAGES%5CVN47846lg.jpg)

;)  8)

Oh wow lol. You're very welcome!

As a recent purchaser of a sabre and therefore a new inductee into the world of sabredom I have been excited to discover the range and breadth of what I’ve been calling the sabre ecosystem.  All these different ranges, pieces, makers – from the unique creations to the MHS customizable excellence to the simpler ones, and all in between.  All these places to play.  It is a shame to hear that there is a fracturing and friction emerging in this (what had seemed to me) idyllic place and uber geek sharing crazy greatness.  (fortunately I haven’t seen first-hand the nastyness itself)

Just because we love SW doesn’t mean we need to follow in the path of needing a Sith and Light side amongst ourselves, right? 

Here’s to things being resolved, and to more sabres for all.   Thanks Ultra for keeping us in the loop. 

Peace,

Kannik

Agreed. After having been initially  burned by another custom saber maker who shall remain nameless, I eventually found my way to US long before I knew of any other controversies that existed between manufacturers, font makers, sound board designers etc.

 I am a member of several forums (I joined here soon after it was founded) and have seen what has been posted (publicly at least) on all sides. I have done business with many individuals/companies  (yes, including US) and have had been extremely pleased overall with my experiences. There is a place for everyone in the market. My point was not specifically about Walmart or any particular car manufacturer, but rather about an approach to business. I expressed an opinion, not questioned US success. I have spoken privately w/ 2 of the moderators here and have clarified my previous posts ( I am very impressed w/ their handling of the matter). We all seem to have come to a very amicable resolution. If nothing else - it is BECAUSE of the ongoing rumors and inferences  that Ultra is forced (?) to clarify his position. Dissent is apparently not allowed on this forum (I know, I know it's considered flaming and is consequently discouraged here) - So yes - thanks Ultra for "keeping us in the loop".

@ Ultra- "If you are a man of honor, not only would you apologize for the false FoC accusation"   >:(
First off, you don't know me (I have however, read your posts ad naseum here and elsewhere and seen your videos) so If you want to question MY integrity and throw down that gauntlet, feel free to pm me and I'll be happy to provide you my # to discuss the matter in real time.

Second, show me where that feature is mentioned, referenced, or demonstrated with regard to  any of your products prior this year(as opposed to another well known manufacturer). Just because you now posses the technical ability to reproduce it, and have received a ™ for it, doesn't lend any legitimacy to it. You can't buy a Big Mac at Burger King, but they are both delicious in their own right  ;) Feel free to prove me wrong and I will happily fade away (and bolster your standing in the community).

Now let the "we love US"  posts commence...... ::)

It's getting hot in here.....

*turns on fan* Indeed.

But I must agree, Ultra's mods are the best. ;) The FoC.... well, as has been stated previously, I think those types of things are Ultra's business. We're customers, not the saber-police. lol But that's just MHO.

Exactly

I dont give a damn about who has rights to what, I just care about who sells it the cheapest :)

Even a child is known by his doings and on a forum a person is known by his posts.  If I am getting a misrepresentation of your honor, I am not to blame for that and am certainly not alone.  If you cannot seem to express yourself on a forum in a manner that accurately reflects your character, perhaps a new past-time is in order?


This is called "moving the goal post".  The original claims by Plecter were:

1. He owns the trademark to Flash on Clash - I proved this to be false.

2. Plecter coined the term Flash on Clash - again, I proved this to be false.

3. I am infringing on his trademark - Since #1 is false, so then is this claim.

4.  I "stole" the term from Plecter - Since I have proven he didn't coin the phrase or own the trademark, this also is false.


I have proven unequivocally that his claims are false, which means you should apologize and move on.  You seem to reject this argument in its entirety, which shows me that you have little interest in the actual facts of Plecter's claim.  I am convinced that no matter what I say, you will fabricate a new standard of proof for me to meet.  That is called moving the goal post and is the tactic of a dishonorable man.

Remember, I didn't go to Plecter and try to force him to stop using the term.  I was just minding my own business and then he sent an email to me and tried to force me to change the name of my feature under the false pre-tense that he owned the trademark.  Trying to coerce a competing company with a false trademark claim is illegal.  The only thing keeping Plecter safe from the consequences of his illegal actions is the fact that he is in France.

As for you, I can easily meet this new goal post, and if your concern was genuine, you could find such evidence yourself on Google.  The US Patent and Trademark Office also requires evidence of first use, which I can easily provide them as well.  I even have a physical flyer created YEARS ago for distribution at Comic-Con that advertises "Flash on Clash" as an available feature of an Ultra Saber.  Evidence can easily be provided to meet your challenge, but will this really satisfy you or will you simply move the goal post again?  Would you accept this evidence, or simply reject it?  You have not shown yourself to be a person with an open mind, but rather, a demagogue with a personal axe to grind.


Do you really think mocking the community is going to win over anyone?   ::)

I'm not going to comment on the facts of this case, as I think Ultra speaks for himself pretty damn well.  One reason I left the answering to him ;)

I am going to insert a big "lol" at the quote I have pointed out.  I understand that some people may want to challenge the legitimacy of Ultra or his practices - it's always something people try to do, especially considering the circumstances which are discussed in this thread.  I just wanna have a chuckle at the comment made.


The popular argument by people that decide to challenge this forum is that we're some kinds of sycophants who just drool over Ultra's products and tell him how cool he is.  They always seem to forget one thing... this is a forum created by the owner of Ultrasabers, which is designed for the express purpose of discussing Ultrasabers.  It's manned by a big old crowd of people who have bought Ultrasabers products and enjoy them, often buying many more as a result.  Did you expect "we hate US" posts?  Kind of silly IMO  ::)

Well put, Nero.  I came across the US website a few months ago when my kid started watching SWTCW.  My wife and I decided to get sabers for the 3 of us to play around with.  I didn't know anything about US.  I just saw that their sabers looked to be of high quality, and their prices seemed reasonable.

Simply put, I purchased 3 sabers, received EXACTLY what I ordered, and was impressed enough to buy 2 more sabers.  I don't think a day has gone by that I haven't turned my saber on at least once.  :)  Nay-sayers can complain and/or claim anything they want.  In the end, US is a quality company and it isn't difficult to forsee a very successful future for them.

Thanks, US team.  Keep up the good work.  It is very much appreciated.

But regardless of being happy or sad, just fade away

i have done business with US for a few years. i have also been doing business with other manufacturers in this last year. what i will say is that you get what you pay for. a 60 dollar saber cannot be compared to a 500 dollar saber, which cannot be compared to a 1500 dollar saber. you cannot compare US products to those from other manufacturers because they are completely different. and for the money US produces the nicest saber possible. that isn't to say you can't find better ones. I'm sure Ultra could make sabers equivelant if not better than the ones from other places, but why bother when you really don't need to. US is known for making dueling sabers and lets face it, who wants to fight with something they paid that much for? i'm having one made now that is one of the top line sabers, do i intend to fight with it? no. it's a personal saber (out of my screenplay i'm doing) that will be a great display piece. i've owned sabers of all makes and models and will say the best bang for the buck for a dueling saber is an US. if you want sound it depends on your preferences. you can't compare the PC and the obsidian. ill leave it at i'm a fan of both. people in this hobby need to stop fighting over rights, money, etc and come together. fighting gets us nowhere. who really cares if both sound boards call it a flash on clash? does it really negatively impact the PC if the obsidian calls it FoC or vice versa? not really. as for sound fonts? i'm not gonna take sides on this. too different stories have come out and now how do we know who to believe. i bought Nova's cd's and i've bought the obsidian (though i don't currently have a saber with one). seperately they mean nothing. but together they make great sabers. i know it won't matter what i say as thats a matter for the two of you to work out, but why can't we all try to get along?

in the last year alot has changed in the saber community. we went from having to choose from econo boards or MR or hope for a CF to getting to choose from econo, MR, PC, Obsidian, CF, Igniter... we went from 3 to 5 and now 10 watt is becoming the norm even for DIYers. where will we go from here? nowhere good if we continue to fight against each other. so can't we just try to settle things like adults?

Well put indeed. Thank you Nero for the LOL. I would agree that you perform your moderator position admirably. As a member of said community myself (that includes other SW related items as well as sabers), I am not knocking the group - that would be self-deprecating to say the least.  I too have bought and enjoyed several US products in the past and may even do so in the future. Of course I didn't expect "we hate US posts" -(otherwise they probably would have been removed LOL) I don't hate US as an entity either, nor does it put any money in my pocket, feed my family, provide me shelter, or have any meaningful impact on my life what-so-ever if Alex's company succeeds or fails - go be the best Combat Lightsaber Specialists you can be!

True enough. To thine own self be true. I have read many of your other posts/diatribes here and elsewhere and I too, am not alone :P I'm  waiting for a pm from you if you still  want to question my intentions/motivations/integrity personally.


A demagogue you say? - I gain no power, nor care to increase my popularity on your company's lightsaber forum, by challenging your version of whatever controversy you or your company is embroiled in. Move the goalpost? - hardly, my back hurts too much already LOL! You've got evidence? good for you. Just think how all of this latest controversy could have been avoided. I would gladly accept it and move on - I'm too old for  the whole East coast/ West coast thing LOL Since that's the case, bring it to court (if that's where it ends up) and I hope you win your case-  I really do.

The best revenge is living well.

If this is your cop out, then why did you even post at all, Daddy Solo??  For someone who now purports to not care, you sure do alot of typing.  Thanks for trolling our forum and stirring up the pot.  You have shown what the other side is all about.  All talk, no substance.

Wellllll.... at least it seems this discussion has more or less played out. Nice presentation of evidence, Ultra. Handled most excellently. Why get angry when you can prove your position? Bravo.


Also, on that sentiment about the hobby's progression over the last year.... I agree heartily! It in NO way benefits the hobby for everyone to fight over things. I've observed the Train hobby for years, and the fighting there has only damaged it. Alot. Every time. I would HATE to see that happen to my beloved saber hobby. Besides, it just gets confusing if different companies call the same feature different things. It's easier for the community to just call it all the same thing, and generally (not always) it makes sense. Still, there is much behind the scenes that affects things which must be taken into account that, as I said, are the business of the Smiths, and not of the Knights, Lords, Apprentices, and Padawans of the world. ;)

Ultra -

I would just like to throw it out there that there is a reason I chose to join THIS forum and be YOUR customer... I got scared away by all the others and their over-the-top ways of doing things in aspects of both technology and price. You bring it down to our level while still putting together AWESOME sabers, and make it a fun hobby instead of some cut-throat competition. As a result, you do good business.

MTFBWY

Personally, after watching the mudslinging and rumors going around here and on the FX forums, I've arrived at the conclusion that I don't really care anymore.  It's just not really any of my business, and doesn't really affect me.  People can accuse and counter-accuse, and censor or flame, or whatever the heck they want at each other, but for me what it really comes down to is a solid saber that looks good and holds together well for a decent price.  Right now, that's Ultrasabers.  If someone else starts coming out with cheaper, better, sabers and service, I'll switch to them.  And every once in a while I might buy a "high end" saber, just so I can have something unique.  But really, most of my unique-ness can be achieved with customizations and mods, which are easy to do with Ultra's sabers.  So i keep coming back to Ultra.

Bottom line: give me an affordable, well-made saber, and I'm happy.  As long as it holds together for me personally, I couldn't care less about what people say about the company/person who makes them.  That's what this hobby really should be about, but some people seem to have forgotten that.

Sorry for the double-post, but I just thought of a PS to add:

If a saber smith REQUIRES their customers to shun other saber smith's work, they're probably inadequate when compared to other sabers.  Any worthy saber smith will let their product speak for them, and the customers will WANT to be loyal to that smith.  Ultra's sabers, by my standards, are just as good as the other sabers out there, but without the fancy-schmancy glitter thrown in on top.  And if that glitter costs extra $100's of dollars, I really have to want it to go buy one.  As has been stated earlier, if another smith can get their glittered-up sabers down to an affordable price range and still be functional, I'll probably switch.  But right now, Ultra has sabers that work, well below other smith's price range.  And to me, that baseness just gives me more room to customize.  I'm not gonna go cut an angled emitter into a $500 saber, or even a $200 saber.  But I'd be willing to try it on my Aeon because I know it won't fall apart on me, and it could look really cool.  (I'd just want to quadruple-check it to make sure I wasn't screwing up anything important)

And although we're not really allowed to bring up other smith's names around here, I think Ultra is perfectly fair in that requirement.  He's not forcing us to shun other smiths, merely keeping the competition out of his own back yard.  Any of us can go over to FX and ask about other smiths with just a few clicks and some typing.  And I have never heard Ultra bash another smith.  I imagine he even holds several of them in high respect, even though he disagrees with some of their practices.  I have seen tempers get short, and accusations fly too quickly, from ALL parties involved, but no-one's perfect.  Ultra has called people liars rather quickly, and I don't fully agree with that, but by-and-large he has let his sabers do the talking, and that's why I choose to stay loyal to Ultra.  The day his sabers drop below acceptable quality, or another smith outdoes Ultra and LET"S HIS SABERS SPEAK FOR HIM, I'll find another smith to supply my fix.  But until then, I'll carry my Ultrasabers with pride.

Ok, now I'm done.

 Actually, this has been a very interesting thread & I had to chime in..

I have spent the last 20+ years in high-end sales mainly home improvement & specialized construction. Many of those years were spent working builder shows selling appointments for an in home estimation. We had quite a few competitors with similar products, whom I would be up against constantly, the owner of my company was a sharp guy & sent us to a lot of training classes, selling closing schools to be sure we had an edge. One of the biggest things that I can relate here to this thread is this , when the consumer feels that value exceeds price - people buy.
When you have to bash on your competition, it usually tells the consumer that there is something wrong with your product & it might be a good idea to shop with the company that just got bashed on, maybe theirs is better. The point of this long post is this, from my experience & from what I see, US is ran brilliantly & every time I go to their site, my credit card wants to jump out of my wallet!!!! The marketing is excellent , the sales format is genius, & far ahead & above many other the other sites that I've surfed looking for info. & parts for my new obsessi....passion.

Thanks Ultra, dont' change what you are doing!

Normally I wouldn't get involved, but as someone who works retail sales(and therefore customer service), I feel obligated to say this. Ban me for encroachment, I don't care, this kinda thing really makes my blood boil. Cannibal869.....

OOPS, his post was deleted, oh well.

I removed his post because it had nothing at all to do with this topic.  This thread is important to me and I will not allow it to be derailed.

I Have Just Read Some of The Comments Against Ultra (Since I Posted A Couple of Days Ago...)

and All I Can Say Is That My Absolute Hatred of All Those Who Mock and Spread False Rumors About Our Beloved Leader Grows With Every Passing Day...

(http://www.galacticbinder.com/images/DarkestMoments/sith-eyes-anakin.jpg)

Makes Me Wish That Lightsabers and The Force Was Real... So We Could All Settle This The "Old Fashioned Way"...

ALL HAIL ULTRASABERS!!!!!

I Would Defend Against The Specific Accusations Slandered Against Ultrasabers, But Alex Needs No Help At All, He Has Done A Magnificent Job of Handing Those Fools Their Asses On A Silver Platter ;)...

Bravo Ultra!!! Bravo!!!

All things aside, I just told a guy in the toy section at Target to check out Ultra when he decides its time to ditch the plastics...

 OMG Same here!

Why do people not believe me when I say that drama queens are not welcome here?  Cry censorship all you want, this is a private forum, not Central Park.

Exactly. Sure, I may not always agree with how you run this place, but it's your place Ultra and you have the right to run it how you please. :) If your command style rubs someone that wrong, they don't have to post here. lol So why must they bother you, not to mention those of us that love this place, by bashing the way it's run and throwing fits? Btw, I'm just commenting and musing, not insulting or pointing fingers. Just FTR in case i accidentally offended a complainer. ;)

Ultra, you've been WAY nicer than I would have been. Jedi or not, I'd go kick and destroy on some knuckleheads that try to mess with my livelihood on a page I own.

Lots of folks don't get the idea of "We reserve the right to refuse service" until it happens to them.  Even then...

Play by the rules, get to stay.  Break the rules, get the boot.  Sounds pretty straightforward to me.

Amen To That ;)!!!

I Know I Would Have Mounted Some Heads On Some Pikes By Now If It Had Been Me  ;D ;D ;D!!!!!!!!!!!!!!!

(They Make For Surprisingly Decorative Christmas Ornaments ;)!!!) lol...

I'm pretty new to the saber scene but I would like to know a couple of things. I've already been sent a couple of PM's at another forum about why people are upset with Ultra and there are a couple of things that bother me. The accusation list as I understand it is

1- Controversy surrounding sound fonts. I really don't know enough to comment on this except to be saddened that this disagreement has become litigious. I guess there really isn't anything else to say but I hope things end up being fairly resolved by the courts.

2- The Foc thing. Imo anyone trying to claim ownership of this seems kinda crazy. In the broader context of people making sci fi weaponry it seems like flashing lights are so commonplace that for anyone to try and claim that their flashing light is somehow unique they must be in possession of an extremely detailed mind that can't step back and see the larger picture. I know ultrasabers claims not to be a toy but to me they are part of a larger world where just about every button pressed, dial turned, trigger pulled or weapon swung results in some cool effect that usually has to do with lights and sound.  We aren't dealing in medieval weaponry here. I just don't get trying to claim ownership on something like this and it seems to me a bad precedent to try and set for us saber enthusiasts.

3- Ultra sabers make a shoddy product. I can’t say much that hasn’t already been said about this. I own 2 ultrasabers and I love them. They have some flaws but in general they are the best value I’ve ever gotten on a saber. That said, just because a company is successful does not mean that they only use moral business practices. Plenty of companies do plenty of dishonest and immoral things and still thrive. It’s the world we live in.

4- Ultra keeps anyone from posting a bad review of his product. I guess I get that if you have a forum linked to your business site I can understand not wanting to spend the time and money hosting a forum for people to bash your business. This makes total sense to me; however, I find it a little sketchy that over at fx they seem scared to let anyone post reviews of ultrasabers. Why are they so scared of this resulting in legal trouble? Has US threatened them? The practice of a larger company bullying people with the threat of lawsuits in order to silence negative accusations has become all too common over the last few years. Is this what’s going on here?

Being just a member of this forum, with no ties to Ultrasabers other than being a customer that is happy with their products, and thankful for this fourm that was set up for us, I can only suggest you read the begining post of this thread that was written by Ultra.  It should answer most of your questions.  Also please read the information that is contained in the Forum Information area, cause it contains the rules "to go by" while in this forum invironment   http://www.saberforum.com/index.php?board=11.0 (http://www.saberforum.com/index.php?board=11.0), which are our rules.   

Hopefully the above two areas will give you the information you desire.

We dont threaten to sue FX for bad reviews, that's ridiculous.  If I was going to sue, wouldn't it make more sense to sue then for spreading these rumors?

*a late night addition to previous post*
Mon Seevs, I will respond to you point by point:

1.  I am saddened as well. What angers me is that other people feel the need to comment on this when they have no clue what transpired.  These are the same people who pledge to believe so strongly in "freedom of speech", yet seem to forget another crucial tenet of our society: "innocent until proven guilty".  I'm not the one who decided to go on an internet crusade about this issue, but when I remained silent, I was branded guilty.  I only responded to it because I felt compelled to.  Now it's up to the courts and I just hope people will learn form this.  Making this issue public was a huge black eye on our hobby and was completely unnecessary.

2.  Sounds like you oppose Plecter.  They were to ones who tried to force us to change the name of our feature, claiming they owned exclusive rights to it.

3.  Being successful does not prove we are ethical, quite right.  Luckily for us, we don't live in a society where we have to prove we are innocent.  If someone levies a charge against us, like we are using immoral business practices, we expect them to be able to prove it.  Before the internet, people were regularly held accountable for their defamatory remarks.  Today, too many internet warriors feel they are safe from reprisal and can say any old thing they want.  That may have been true in the infancy of the net, but today, the internet is no longer anonymous and people are held accountable for what they say.

4.  There is no ban on negativity.  We simply ask that any negativity in a review be fair, that is all. 

The entire concept of a "negative review" in this hobby is a misnomer.  This isn't theater, there is not that degree of subjectivity involved.  A saber is a piece of hardware with tangible features that be graded according to it's purpose. 

Informative reviews on a saber will include both pro's and cons and every feature will be judged on a sliding scale, not a "good vs sucks" dichotomy.

Our review section is not 100%, 10 star reviews; most usually rate us on a scale of 1 to 10.  I think we currently have an overall score of 8.5, which is great but leaves room for improvement.  If we censored negativity, our score would be closer to 9.9 out of 10, don't you think?    :D8

All we ask is that you give us an opportunity to fix a problem you may be having before blasting us on the forum.  If there was an issue, we will fix it, and you can then mention in your review whatever the issue was and that we fixed it.  Give us a chance to show you what good service after the sale really means.  Every good merchant on the planet will ask this of their customers.  It is just common courtesy.

When I bought my 08 Mustang, the remote start wouldn't work right and I had to take it to the dealer 3 times to get it fixed.  It was wired incorrectly and I was very irritated, but the dealer finally got it fixed and I loved the feature since.  I've written many reviews online about that car, and in my reviews I write something like: "The remote start feature came from the dealer with a wiring issue, but the dealer sorted that out and now it works as advertised; love it but I wish the auto-turn-off-timer was adjustable, 9 out of 10".  But how fair would it have been if I just wrote "The stupid remote start doesn't work right on Mustangs! 0 out of 10!!" and left it at that?  Would that have been a fair representation of the product?  No.  And it's that sense of fairness that I ask of everyone here.  That philosophy of fairness will serve you well throughout your life, not just in your dealings with me.

As for FX - It's funny to see someone say that the staff at FX are "afraid" to discuss Ultra Sabers when it's their forum that is the source of the rumor-mill.  Obviously it's not taboo to discuss Ultra Sabers at FX so long as the discussion is defamatory.

This shouldn't be surprising;  the site is run by people who view me as their competition.  I would wager that the last thing they want is to see thousands of pleased Ultra Sabers customers posting positive reviews on their site. It might hurt their own sales.  Every time we release a saber for an extremely low price, it "ruffles the feathers" of competing sellers trying to hock similar sabers costing upwards of $1,000.  The Raven, Consular, and Guardian come to mind.

I used to actually care that the release of a new design would strain my relationships at FX, but rest assured, that is no longer a concern of mine.  Like I have said many many times already, I'm only going to concern myself with the wants and needs of my customers - that's it.  Yall want premium dueling sabers at a reasonable price, and damnit, that's what we are going to make for you.

Thanks for your post, Mon Seevs, that is a very respectful way to raise questions about such a touchy subject.  I greatly appreciate the thought you put into your post and I hope I alleviated some of your concerns.  If you still have questions, we can discuss them further in this thread.

Thanks for the detailed response, Ultra. I'm glad in general that you have posted this thread and i'm grateful that you have taken the time to answer my questions. Yeah, sorry if I wasn't clear, but I do think that what Plecter is doing is bad for the hobby and think it should be obvious to anyone that Ultrasabers has done nothing illegal or unethical in this regard.

The only point I would make in response to your post is that while it may have been fine to discuss Ultrasabers at fx in the past, it is currently site policy that no discussion of Ultrasabers is allowed. I guess I just don't know any of the inner politics of whats going on so I'll leave it at that.

I think that sometimes a companies customer service reputation can be founded on how  they deal with the small percentage of totally unreasonable  clients. Anyone who sells anything has to deal with some customers who do have unreasonable demands. Maybe they bought something they couldn't afford and are trying to save face by complaining and looking for reimbursement. In any case, I wonder if some of this controversy stems from that all to common occurrence. Thanks for your response again and I do feel more confident about my next US purchase. Time for me to go back to spending my time on the forums complaining about how much I hate the Prequels.

If FX has changed it's policy, I wouldn't know.  I no longer speak to the site owner or anyone else associated with that forum, but to my knowledge, there is no litigation pending between the two of us.  

Now, I would love it if they never mentioned me again and I would be happy to return the favor.  A forum that is run by a bunch of sellers with their own profit motives is just bad mojo and I really want nothing to do with them.  It would be nice if all our satisfied customers could show their support for us on that forum, but not in it's current state.  Maybe one day when it falls under new management we can attempt to mend bridges.

As for your last point, in all honesty, I freely admit that on occasion I allow my passion for my craft to influence my responses to others.  Most of the time this is a great thing; it allows me to bond with my customers in a way they usually never experience from a business owner.  Other times, it makes me respond unkindly to those who I feel are being needlessly rude.  I understand that some people treat those in the service industry like 2nd class citizens: barking orders, issuing demands, and routinely speaking down to them - that's life and I guess some people don't know any better.  Anyone who has worked retail should know exactly what I'm talking about.

BUT... I'm here to serve customers and sell a product, so I'm supposed to be polite regardless of how I am treated.  Every service person is taught this, but I have a hard time adhering to this principle.  Perhaps it's a character flaw?  Maybe, but I think I don't adhere to it because I ultimately just don't believe in it. :-\  I'm certain this has earned me more than a few enemies.

My philosophy of "I will treat you with as much respect as you treat me" sounds good in principle, but actually isn't what a good salesman lives by.  A good salesman says the customer is always right, kisses ass, and asks for seconds.  But alas, I am not a good salesman, and therefore must rely on the product selling itself in spite of my personality. :D

If the rumors were simply that I am a jerk, well, that's an opinion and I have to accept that not everyone will like me.  However, to dislike me or Deep on a personal level, warranted or not, is no excuse to try to defame our products or our company.  Am I rambling again?

Tell me about it, i work Service/ Waiting Tables on 3rd shift when all the drunkies and weirdies are out... they're never really happy to be out either so they tend to take it out on me  :-\ but all i can do is smile and try not to lose it. lol.

in regards to their current policy over there:

"Dear members of fx-sabers

Due to conflicts of interest with or between the following companies pertaining to
the site/forum or any of its affiliates...

Nova Conceptions
Saberforge
Ultrasabers


I have been advised by Legal Counsel that anyone who Formally threatens this site with Legal action
are subject to be removed/banned from membership if deemed necessary and any further contact from
those who have threatened this site with legal action will be considered harassment.

Any Posts Made on Legal Matters Internal or External and Speculation concerning Companies listed in the
Conflicts of Interest, by either its Employees and or Partners are also Discussions that fall under these terms
and since they are under legal scrutiny/investigation at this time will be removed until further notice or once
the conflicts of interest have been resolved by or with said companies."
-Yoda of FX

its sad. on several occasions ive wanted to post reviews/ discussions on US products there, as well as a few of SF's ive got from him. anything posted gets removed though :(

If they would follow that rule and stop talking about me over there, that would be awesome.  Lord knows I don't need any more drama in my life.

They don't really, they just refer to US as "that company" or the like.  ::) as if ppl didn't know they were talking about US

Figures.

I have purchased a lot of Ultra Sabers' products the past year. Some have had problems and those have been fixed. In the end, I love them all and they are a fulfillment of a childhood dream. My word of mouth has been responsible for three other new customers.

*shrug*

Not sure what else I can say.

I have been following this thread since Ultra first posted it and he has shown alot of grace under fire.   Although I'm still consider myself relatively new to the forum, I have been a customer of US since 2007.  I can only echo the same praises that has already been spoken by other forum members.  Ultra offers an outstanding product in a price range that is very agreeable with my wallet.  It truly is a shame that other companies choose to use smear tactics instead of actually trying to compete with their competition.  Yes I do realize this sentiment has already been expressed, but I did want to show my support of Ultra and the fine staff at US.

Sadly, I know all too well what you are talking about. I work retail, and that's my biggest gripe with the whole industry(besides the crap pay, and hours). Honestly I WISH I could respond to people at work the way I've seen you respond to a couple pissy, disgruntled jerk wads, but I can't. I'm just like you; Happy to help so long as you are nice, and don't treat me as if I'm less than dirt. If you ask politely, I'm more than happy to help you find whatever it is you're looking for, or solve your dilemma. But treat me like *CENSORED*, I'll treat you like *CENSORED* right back. ;)

I know what y'all mean. I work the auction biz, and because my Dads old auction house went under some time back, I spent a long while working for another house and habit people walk in and tell me to my face, knowing who I was, with my MOTHER there and knowing who she was, what a vile evil twisted crook and pos my father is (like bantha poo he is! XP) and it is HARD to keep grace under that kind of fire! Sure, as ultra admitted, his passion for his work sometimes shows in a negative way, but in recent events I have come to respect hi
 Alot for how well he handles things. Bravo, Ultra. And bravo to your fine crew as well!

Ultra & Deep, you guys have my sympathies for what has been happening between companies. I just bought my first saber recently from [blank who I have not read mentioned nor shall mention here], and hopefully in about 2013 I hope to be able to buy one from you guys now that I've found you. Especially after I found the Revan you sell. :o

Discussions on here make me wonder though with the flames and smoke, whether a subtitle for this thread might should become a parody of the "Good Bad and the Ugly" but leave out the good except in the handling of some of these situations.  :P

As an aside, since I have a legal final later this week this thread has totally had my head swimming with references and labels. If not for the fact it covers six pages I think I would quote a few and start handing out labels  :D jk

I know I am off topic but I really don't understand the aggravation that people are exhibiting towards the company.

It's not like Ultra Sabers is some after hours QVC infomercial.

If Ultra or Deep were selling (Pardon my french) Sharty products than why would there be repeat business.

If 2 years ago when I got my Liberator and it crapped out on me after 2 months I would not continue to purchase US products.

I may be just reiterating what has already been post but.....

Thank you Ultra and Deep.

Merry Christmas and Happy Holidays to Ultra Sabers and Crew.

Ultra, I would have to say that when the motto of "the customer is always right" was used, people did treat each other with so much more respect.  In the current "microwave age" everybody has unrealistic expectations of how life should truly function.  When I worked for a magazine company (not to be named as I do not have their permission to do such), I was amazed at the number of people that would stop running print ads after one month. When I sold them the ads, I told them that national average before the ad would receive a response would be a three month run.  I always requested business cards and passed them at trade shows with the card attached to the ad.  I watched one customer at the trade show call the owner directly and place a $500,000 order for equipment.  I called after the first month to check on my client and see if he/she wanted to extend the ad and I was told point blank that they received not one extra dime from my ad.  $500,000 order from a $500 one month ad is not bad is what I told him/her and I received a cussing tyrade like none other.  I also found it funny that he/she had placed a "fish symbol" on their card as a way to make people believe they were holier than their competitors but enough of that as I am treading toward religious discussion.  Even though I took a hit in commission, I refused to sell to this person later when his/her business was going under and needed to get new customers quickly and my magazine had the best reputation for delivering results. 

If you reinforce bad behavior, you will continue to receive bad behavior.  It is the mark of insanity to believe that if you continue to treat a jerk nice that he/she will come to play nice in time.  My motto is in my signature how I feel about respect.  As many have stated, you have shown great restraint and great respect toward your critics but I also admire the fact that you do not allow rude behavior as well.  The motto of "the customer is always right regardless" has gone the way of the pay phone.  It was good for its time but totally unnecessary today. 

You have a loyal following that will return the respect you have shown to us by giving you word of mouth referrals and repeat business.  My Archon V1 will probably be taken by my wife as she has fallen in love with the present she bought for me.  I look forward to my purchase of an Archon V2 in the future as well as a V3, V4, or however long you decide to keep making them.  Your passion shows in the work that you and your employees do. 

I tend to type very long winded so I will end here before I crash a server.  Have a great day.

Wow, I really appreciate the out-pouring of support and understanding during all this.  It really lifts my spirits, something that is most appreciated at this particular point in my life... I'll discuss that later. 

All this unpleasantness that had occurred during the last couple months had given me a very sour taste for this hobby in general, but this community has renewed my faith and showed me why I love doing what I do.

Thanks for taking the time to share your thoughts and stories with me, and feel free to continue.  I certainly enjoy getting to know the members of the community and I hope this thread has given you a chance to get to know me better as well.

I really don't have much to add but I just wanted to say this: Don't let them get you down Ultra!

A powerful statement made in few words.  How I envy your power.  Points to you.

As I don't post on the FX sabers forum anymore, I didn't know what was going on over there. It saddens me to see this sort of drama, because in the end, who does it help?
It only screws everyone in the end, and makes things worse for us. Are we forced to choose sides? If both sides have something to offer, it sucks to feel like I'm in the middle somehow.
I love my Ultra sabers, the craftsmanship is great and the hilt designs have only been getting better. (The guardian is one of the best yet!)
As far as options for customization go (sound boards, fonts, etc), the more options the better! It kinda sucks that I do feel a bit caught in the middle, where the sound fonts are concerned. I would love to purchase some custom fonts, but am not sure if they are compatible with the obsidian board in my new saber. I hesitate to ask here, lest somebody get mad at me for thinking of giving an "enemy" any business. And I am hesitant to ask elsewhere, because I don't want to deal with "Oh, you're an Ultra fangirl, go away!"
Disputes and drama only hurt us all, it truly sucks.

Amanita,

I doubt anyone would get mad at you for asking.  Business is business after all.  People still want to make sales.  False accusations made by person/people that are unaware of all the details was what caused the hard feelings. 

I am personally not aware of all the details.  I do not feel caught in the middle of anything.  What got my blood personally boiling was people pretending to be journalists and posting outright biased information for the sake of causing conflict. 

I also did not like someone failing to provide his/her "source" of information when the person that contacted me did not know me and I did not know them.  I am not sure what this person/people personal gain was intended to be but having worked for a magazine, I hate shoddy journalism.  If someone sends me something claiming to be true and I ask for a source and am told to basically get lost, then this is where I have a problem.

I remember the young men that worked in New York claiming to interview all these high profile foreign dignitaries when they were actually sitting in hotel rooms making crap up and getting paid major money for doing such.  After that fall out, very few people trusted anyone working in the media and therefore I had to look for other work.

I support anyone who makes a fine product and backs it with good customer service.  Price is the personal decision of the individual making said purchase. 

So I will certainly assure you that you will have zero problems from me if you ask a question.  I seriously doubt that if you want to purchase something, someone will have a problem asking about compatibility problems. 

Not to get long winded (which I sometimes do), I'll borrow a line:  Business is Business.  Personal is Personal.  These two should never meet.

I don't think anyone will get mad at you for asking a simple, and very valid question. I would encourage you to post. Judging by the way I see things work here, the worst that will likely happen is the thread is ignored, or gets locked.

I would also imagine btw, that any custom sound font would be obsidian compatible as long as you could run it through the LSU converter, assuming it wasn't an LSU already. :)

And as far as different obsidian sound fonts go, I sure once the new website is in operation plenty of people will be contributing, and there will be more sounds than you can shake a lightsaber at :D

This.

Any font can be put on the Obsidian, it just has to be converted to 16 bit mono @ 48K .wav and then run through the LSU converter software, which has been released to the community for free.  I do not care where you get your fonts and if the font maker you are purchasing from has a problem with you putting the font you paid for on an Obsidian, then frankly, they don't deserve your business anyway.

I'm not the kind of guy to make you choose sides; this is not your battle so I do not shun people for buying from others.  Plenty of people here have sabers made by others or themselves and they are equally welcomed here.  I ask that people don't advertise here and link to my competition, but come one, that's just common courtesy.

In evidence of that, when I open up the customization section of Ultra Sabers, you will be able to send in any saber with any board in it for custom work.  I do not discriminate against people for the weaponry they choose to own.

Strange thing is, in every hobby I have ever been involved in, I have seen the EXACT same type of behavior from some of the vendors.  Paintball, drag racing, motocross, R/C, and now sabers - they all had these stupid political games going on between certain vendors and the customers were asked to choose sides or face ridicule.  I always thought it was stupid.  In-fighting did nothing to help the customers, it just hurt them and forced them to limit their options.

Therefore, I have decided that I am not going to allow this hobby, the hobby I love the most, to go the same way.  Not to sound like I'm full of myself, but I feel Ultra Sabers is a leader in this hobby, and as such, we must set the example.  

I'm not going to use my customers for my own seedy purposes.  I will not ask anyone to slander another company or "spread the word" about how bad another vendor is.  I don't care if I hate that person's guts, I will not ask any of you to go fight my own personal battles for me nor will I use my position in this community to spread animosity against those who I feel have wronged me.  

When vendors go to battle in a capitalist society, it should be YOU, the customer, who always wins.  More options, better products, lower prices, better service - that should be the product of competition.  The customer should never suffer because of competition!  Plus, the customer should never be asked to put themselves at legal risk by getting involved in a smear campaign!  That type of behavior should be strongly discouraged.

So here's my pledge:

The only support I will ask of any of you is positive support of Ultra Sabers and I highly discourage any of you getting involved in negative activity towards a competing company.

I call on every vendor to make the same pledge.

You are going to be soooooo busy!!!!!!!!!!!!!!!!!!

I will be happily awaiting that glorious day

As will I! The words Ultra and Custom used in the same sentence send many people into joy-shock. XD

Ultra, I've said it before and I'll say it again, that is the way to run a business. Speak of and prove the positive aspects of your own products and services, don't go pointing out the faults of everyone else's products. :) YOU ROCK! Were that all business man were so inclined to practice. *is shakespearean*

Awesome, glad to hear it Ultra!
I feel better now. I'm in the process of turning my new fire-orange, purple-flashing Consular into a Phoenix-blade, and I'm aiming to make it look (and sound) like it's either channeling the spirit of the Phoenix, or formed of psionic fire. The more options I have for doing this, the better:)

Customized UltraSaber... Customized UltraSaber...
I keep saying those words over and over in my head, and at the risk of sounding fanboy-ish, they ring to my as synonymous with 'divine intervention'. UltraSabers are awesome, they're the only sabers I own. There's a reason for that.

Ultra, bravo. Really, what else needs be said? You were given a bad end, and from where I sit, you're turning it into something better. Bravo.

'Guess that's all I got.

So does that mean the CSO is still in the works? I think last I heard it had been decided against

Wow, we actually haven't gotten that one in a while.  So an answer for you good sir!

The CSO is a no go until all the ruffles lie flat.  You can read into that if you like but in the last week Ultra has actually moved the location of his home which alone is going to delay getting things started.  That coupled with trying to run Ultrasabers effectively and releasing more hilts and yadda, yadda . . . We don't know when or if the CSO is going to blossom, but when Ultra can make it happen he will.

I remember one day when i was looking to buy a lightsaber and i stumbled upon ultras site. I remember seeing the color leds on his home page and i was like "Holy **** this is amazing! I have never seen anything like this before. " You guys are definitely the best ones out their in my opinion.

My reaction was similar - after purchasing some FX sabers, I wanted something I could really duel with, that I wouldn't need to worry about breaking the blade of (something I saw in many listings for FX sabers).  So I started searching and looking at various sites - and boy did my wallet boggle!  Easily $500 plus for here in the States, and more abroad (like from Australia or the UK), especially for something with sound, which I found integral.  I mean, let's face it - a saber without sound is pretty neat, especially as neat as Ultra makes them, but WITH sound they are so awesome.


And then...  Ultrasabers.  Lots of pretty, interesting designs, good construction - AND I could search through the forums here and ask questions via email to the staff.  So I started doing research on the site, carefully deciding on pricing/options.  I had to wait a bit because of life intrusion - which was fortunate, because I was able to get the Obsidian, rather than having to get a repurposed FX board, and it was awesome.

So yeah, being able to get high-end sound for $75 already wired properly into the reasonably priced saber, as opposed to a unit I'd have to pay a BUNCH more for and wire myself into a much more expensive saber than I could ever justify (prior to winning a lottery) that I also felt safe duelling with?

Not a contest.

This is similar to how I found you.

I was on amazon and someone was selling an US.

Then I googled US and found it.

I have been piecing together a cosplay sith costume for a few years and was looking for the saber to complete the piece. When I googled real lightsabers I found only two sights that I could get a nice looking hilt for under $200. The fact that Ultra had a link to a forum with hundreds of sastified costumers praising his product and forming a community sold me. My wife bought me a saber for christmas and thanks to you I was able to convice her to buy from here instead of buying a MS replica. As for the internet rumors I am glad you addressed them Ultra in a professional and truthfull way. You shouldn't have had to, but in todays world it is better to be up front and honest about what is happening. For the record I own one of the Flash on Clash Darth Maul Sabers for 1999 or so.

I remember a couple years ago. I stumbled upon ultrasabers by accident when I was looking for a master replica saber. I didn't know anything about the sabers themselves really, let alone that other people out there were making them.
This was back when all they had were PVC sabers. But even then I found myself saying, "Wow, I'd rather have something I can actually duel with." But sadly, my parents never bought me one (Sad Face)

Now, I'm 19. I want to start collecting sabers as well as buy some that I can use for filming purposes. Once again, I find UltraSabers. Still selling great sabers with a price tag that won't make my wallet have a stroke.

When it comes to all this...... Rumor Warfare stuff... (My apologies if I offend anyone by saying this.) But really, I don't care. I don't personally know Ultra or anyone else involved in UltraSabers, so it's none of my business, and I plan to keep it that way. (Maybe it's just my Sith ideology, LOL)
When I place my order for my sabers, all I want is a fair price, good service, great quality. I hope, that I won't be disappointed. I have have great faith that I won't be...

World it's FULL of Bla bla bla People...

I've seen some rumors around internet with smile... I have 6 Ultrasabers, never have a problem with one hehe...

When you wanna see if a Word it's correct... See FACT... Words it's NOTHING.

Sorry for my BAD english... You know... I live in Venice (Italy)... but this is one of the Topic when i must write my opinion.


Shep

I am the same way.   This hobby/ forum is meant to be FUN and getting involved in all the drama takes away from that. I get enough of that in my "real" life.

That really explains my feelings exactly Duff. I get enough drama at work, in just a week, to last me a life time(sure I cause some of it, but that's besides the point.). I don't need it on a lightsaber forum too.

I bought from Ultra sabers a few years ago, when I was thinking about getting into this hobby. Then life happened, and I had to return the sabers to Ultra and get a refund. I'll be the first to admit, I was a pr*ck of a customer. Turns out the fault on getting my money back was my own. And on that note, since I'm sure Ultra will remember this incident..... I'm sorry. I was impatient and rude and you handled it with grace and style. So Kudos to you brother.

It's because of his handling of this incident and the increased quality and variety of his sabers, that I am coming back and going to be purchasing morel, and no worries no returning them this time.

Hope your business grows, and the drama slows.

Cale

I'm on a few different saber forums... I like a lot of different saber manufacturers all for different reasons. One thing that's really starting to piss me off about this hobby is the awful falling outs former friends have. I don't know what happened, honestly I don't care. I'm just sad that there is so much strife over such a fun hobby.

I'm glad I'm not a professional sabersmith... Frankly I've been influenced by a lot of this crap to never want to start professionally making sabers.. I plan to start building sabers, but they will be for family, friends, and personal favors for people. Maybe the occasional trade. So so sad.

Anywho Ultra, keep your head up through this, and remember forgiveness. You seem like a really awesome guy, and a great sabersmith. I have a phantasm. I love it. I hope this stuff works itself out soon, and I wish you the best.

^Much the same sentiments as my own.

Just wanted to help keep Ultra's faith up in his hobby, a friend bought a saber from you and showed it off to me which made me IMMEDIATELY buy one. Everything about the saber (Archon v2) is absolutely perfect and I had no problems. Then my friends saber was having some electric problems, sent his saber in to get fixed, and upon getting it it had a dent on the emitter. All he had to do was email US and they sent him a brand new emitter free of charge, including the shipping. After that I bought ANOTHER one (Bellicose) and cannot wait for its arrival.. and I know for a fact another friend will be purchasing a Guardian this weekend.

You have many peoples support and hope you never give up on making these magnificent affordable sabers. A big wholehearted thanks from many!

EDIT: Forgot to mention I'm buying a double bladed for my brother's birthday here in a few weeks.

i keep seeing new posts on this forum about repeat customers buying new sabers, new customers buying new sabers, in fact i just purchased my 3rd and 4th saber from you guys.  you do amazing work, and seeing some of the newer sabers like the arbiter remake and the guardian, you guys are only getting better. 

lets look forward from all this, personally, i dont think you needed to address the community at all in the first place Ultra.  your customers know what to expect from ultrasabers and thats quality products from a quality sabersmith.  nothing else needs to be said.

now, with the re release of Ep I, and the launch of SWTOR, rake in the increase of business, you DESERVE it, you guys are still the lowest priced, quality combat ready lightsaber vendor out there PERIOD.  we get our sabers in under two weeks, other vendors get you your saber in upwards of 3-6 months for 5 times the price (like $1500).  no one can deny what you guys are doing for the industry.  no one can deny what you've done for the industry.  so keep your head up, and keep moving forward.

-Jun-san

Emory and I really appreciate the kind words that have been typed in this thread. We both have our days when we ask "Why did we get into this business?"  We both had much less demanding day jobs before ever picking up the soldering irons.  Sometimes it seems like we traded having one boss for thousands and there are haters on the sidelines doing everything they can to make us fail.

Sometimes all the drama can really cause a guy to doubt the choices he's made.

When the doubt starts up, all we have to do is read this forum to remind us why we do this.  Knowing we provide something that brings so much joy into the lives of our fellow SW fans makes it all worth it.

Sabercraft is a way of life for us now, and I wouldn't have it any other way.

Thanks again for the words of motivation. In a world fraught with negativity, this community is a light in the darkness.

Thank YOU, Ultra. Both for the kind words, and your amazing products. And thank your staff as well. Like we're always saying, you guys rock. ;)

I support US, through and through! The ONLY time I would ever consider another sabersmith is if they offered something you guys didn't and couldn't provide, which is very little in reality.

Thank you so much for all you do, Ultra and the rest of the team! My wallet will indeed continue to vote with you, and if others can't handle that, too bad for them.

I feel that I should express my support and thanks as well.  Ordered 3 sabers so far (when I never intended to buy more than 1!) and could not be more pleased with the product and service from Ultra and Emory.  The emphasis on great customer service has kept me coming back as a very satisfied customer! A heartfelt thank-you to both Ultra and Deep at Ultrasabers!

Thanks Ultra, Deep, and the rest of the staff for great products and costumer service!!!

My personal favorite is how haters look at a thread like this and go, "look at all those sycophants!  They just kiss up to Ultra!"

Yup, that's definitely it.  Because Ultra rewards brown nosers with huge discounts to his store and all...

People gush about these products because... erm... THEY LOVE THEM.  Why do I Mod here?  Because I love Ultrasabers and have absolute confidence in their products and practices.  It's not because I'm trying to buddy up to Ultra (even though he's a pretty damn cool guy!)

At this point I just chuckle at the silly little trolls.  Ultrasabers puts its product where its mouth is, and guess what?  People always come back for more!  As we've said, it speaks for itself...

Thank you Ultra, for having the dignity and determination to stand tall despite the naysayers.  Keep doing what you're doing, and the fools will run out of complaints... leaving only your loyal fans :)

I've been growled at for being a customer of ultrasabers, by folks assuming I was a sycophant. Indeed, I've got a basketfull of sabers from here. But why do I really keep coming back? Because to put it bluntly, Ultra's stuff is good.
I mean this as no disrespect to other sabersmiths out there- I've seen some amazing custom work done by others.
But let's face it- not everyone can afford several hundred or even other a thousand dollars for a saber. Nor can everyone wait months to get one. So Ultra fills a niche in this hobby- good solid sabers at affordable prices. True, one of the thousand dollar jobs may be far more detailed and intricate. But not everyone can afford such a thing, or even if they could, would they want to risk damaging such an expensive prop?
If I had had a bad experience with Ultra, if the sabers I ordered were not good quality and customer service sucked, I would not be here now. I'd be spending money elsewhere.
But I've been happy with what I've gotten so far, and thus I stick around, and encourage others to buy sabers here, because I am confident that they too will have good experiences.

When buying something over the internet I always search out as much info as I can and of course a lot of B.S. came up about Ultra and his sabers. I though no way. But then I found the forum and all the positive, I found all those good youtube videos in opposition to the few negative ones, and I decided to take a chance. The forum is right, I just got my sabers and I couldn't be happier and I will be ordering again for sure. Thanks for making great and durable sabers affordable, I love em.

Yellow Liberator in like, 3 days. FLAWLESS VICTORY.

Before I fired up my order last 02/03, I have read and watched some of the accusations against Ultra Sabers. I weighed them in and decided to get one (a Bellicose with sound). Why? I know how to read between the lines. And if I got unlucky with the purchase, I'm sure we can work something out (even if I'm in the Philippines).

This will be my first saber. Not just a first battle/duel saber but the first saber. I felt that the licensed one from Hasbro is OK but not compelling (even the ones with removable blades). And now, I'm already contemplating getting another one (for my daughter) even if I haven't received the first order. :)

The thing that bothers me the most is, how the other side (Nova, this Caine fellow, etc) seem to think they're the ones taking the high road. The constant slander towards US over many public places such as youtube, other forums, contacting members, even saying negative things towards customers that buy Ultrasabers.

Let's not forget the constant threats they make as well. Today Caine said this to me, but deleted it only after a few minutes even though I got an email with the quote.


Pathetic.

I mean let's face it, when someone gets riled up, we're all bound to do something immature and regret it later. It's true I'm fairly new, but with the internet EVERYTHING has been archived and I did my research before I even decided to support Ultra. Facts are facts, and they're all supporting Ultrasabers.

Sorry you had to have your own experience with that.

The way they publicly treated me and anyone else that posts on that Anti US page, just get told they're ignorant US supporters.

IDC what happened with it all but the only one's I see publicly being turds is them; I swear I thought all this "Drama" crap was left back in High school.

I'm disappointed in how they're acting because I used to watch their videos and respect and look up to them.

I even bough their DVD but IDK how to feel about them after what I see them post. It is just Disgraceful.

----------------------------------------------

Which is probably why there is a troll on here messin' with everyone's points.

I just want to enjoy my obsession without being told I'm stupid for supporting a product that works.

That's actually a pretty typical attitude of many people who have been in this hobby for awhile.  They are very condescending to people who they feel haven't been collecting lightsabers long enough.

Personally, I find that attitude laughable.  None of those people were in the hobby when I started the LED Lightsaber craze; they all came in years after me, yet you don't see me beating my chest about it.

My friends and I were honestly getting ready to put some money together to buy one of the (ridiculously overpriced) soundfont CDs from Nova, but after this.. that is a giant no, can't support this kind of behavior whatsoever.

I myself just ordered an UltraSabers Bane last Friday and I can't wait for it.  Also, I myself weighed all of the options I had and UltraSabers seemed like the best, most awesome looking fit.  I also checked into all of this mudslinging done by the likes of Nova, Caine, and others that just trash Alex and Emory for no real reason (at least in my opinion).  I think just from seeing some of the videos on YouTube that the likes of them submitted makes me sick.  I have no real or forseeable reason to trust them at all about this, but just by looking at all of these awesome people on this forum that support Ultra and his products, now THAT gives me a reason to trust you guys.  I've said what I wanted to say.  Peace.  ;)

*shakes head in dissapointment* The utter immaturity exhibited in this hobby is an unheard of level of disappointment to me. What is this? My High School wasn't this bad! For these people to bash on Ultra is one thing, which I cannot and will not ever call acceptable, but to say something like that is really low of Caine. REALLY. LOW. It's childish, and, well, you all know. :P It just pisses me off to see a grown man like that behaving in a way that I, a 20 year old (essentially kid), would be ashamed to.

And frankly, I find that comment about being in the hobby for a week insulting to me as well. I've been in sabers seriously for a year. I own 2 FX's, have 4 Ultra's of my own, and have bought 5 Ultra's for others. Why? Because they work, they're great, and I've never felt the need to venture anywhere else for a saber. Just to TCSS for a spare part or two. Now, if Ultra was a horrible evil man, and made horrible crappy products, why would I and a billion others come back purchase after purchase, year after year, and keep buying his product and lauding his customer service?

To the opposition, I say either come up with a valid argument and behave like adults, or shut up. We're tired of your crap.

AND even after all of the Bantha Poo, I have NEVER, NEVER seen Ultra or Deep post anything disrespectful publicly.

Natan Fillion - Firefly, Castle.
(http://24.media.tumblr.com/tumblr_ljm5j6eyPZ1qfq1lso1_500.jpg)

The picture says it all.

You make two great points here.  First, many people in this hobby are overpricing their stuff and feel that they deserve to be paid that price so that you (the customer) have the honor of owning a piece of their work.  I am a member of one other forum (I posted a question for a friend and that was my only post) and it is not very friendly toward anyone even people that have been into Star Wars since 1977.  That is a huge turnoff in itself.  

The second, when you insult potential new customers, you lose business.  Nice to know these CD/DVD makers have so much money that they are able to turn away new business.  Also, when did it become someone else's business to tell you how to spend your money?  

Here's what I can tell you about Ultrasabers.  The Saberforum is very friendly.  You ask a question, no matter how many times it has been posted and a little research would yield you the answer, you get treated with respect and everyone is very willing to help you.  

I have tried to build a lightsaber so that I could better appreciate all that goes into making one and I honestly have to tell you that it cost me as much as the Standard Issue Battle Saber V2 and it was no where near as nice looking.  So Ultrasabers makes the nice sabers you can actually fight for the same price as an unexperienced builder can build them for looks.

The Obsidian Soundboard sounds better than anything else I have heard on YouTube.  If you bought one to go into your personal saber, it is already well protected so that you have very little chance of screwing it up when you put it in.  Other soundboards, you have to do all of the wiring before you know it works.  I would have the fear that if you wired it and found it did not work, you would probably be blamed for the malfunction and no replacement would be offered.  That is what set Ultrasabers above others for me, the customer service.

I saw that latest video and at one point I heard a mumble about how disrespecting products was not something they were into.  My comment is this:  if your valued supporters are disrespecting the products of another saber smith and putting YouTube videos claiming that the sabers are bad without independent verification, then you need to put a stop to it.  If nothing else, do something more than mumble how you are not into that.  

I support Ultrasabers because they are friendly and professional.  I don't support others because I feel they are overpriced and rude.  As for YouTube videos, I don't do the video responses because I am a critical thinker and I love to read between the lines.  When I see a video that has Ultrasabers in it and it is stopped and then restarted several times and it goes from a beautiful saber to a haggered mess and you try to claim that (insert Ultra and Deep's real names) are responsible, then I have a hard time believing what I am seeing.  I could easily buy somebody else's product, take it into my garage and beat it to a pulp and then proclaim that Billy Bob at Billy Bob's Sabers sent me this in this condition and told me "HA HA, I got your money!!!".  Did I show myself opening the box?  Did I show emails or recorded phone conversations to support myself?  NO.  Therefore I should be discredited and my viewers should move on.

To me, all of this boils down to jealousy.  Ultra has said at the beginning of this thread that all of this was personal disagreements.  I have yet to find a YouTube video with Ultra and Deep telling the world how they feel about others.  All I hear is attacks coming at Ultra and Deep.  I think the problem is that Ultrasabers has developed a very useful product that cannot be duplicated for the same level of price and professionalism.  Ultrasabers found their niche and customers are coming here. The competitors are mad but rather than try to compete in the world of business, the competition turns to YouTube and makes all of this into supermarket tabloid journalism.  

Well said, sir! Well said! A point for you!  8)

Whoa bluespike... I feel like I gotta give you a point too.  You pretty much said it all.

As for the childish bashing of various members of certain forums  ::), it just makes me shake my head in disappointment.  We had a solid saber community going (albeit with some hiccups) then one legal issue arises and the poo flinging starts.  Sorry but that's immature and completely uncalled for in my book.  Here's what my advice to any "wronged" parties, and I'll even use Ultra's words:


There ya go.  

Ah well.  Hopefully it can be cleaned up civilly in a private manner, so everyone comes out better (and hopefully learns a thing or two about internet conduct!)

Does anyone see me making videos and calling out other saber smiths? No...  Legitimate business disputes have an arena (actually it's a court!  :D ) and nothing is solved by making videos and taking shots at others.

If Caine truly had a gripe about his account, he could have just called me; he has the number.  We could have discussed it, like business men, and we would have come to an agreement.  This could have been handled in private, without a public spectacle, but something tells me that a public spectacle is exactly what was wanted.

Furthermore, the responses being made show that professional discourse was never the goal:

"I suggest going back to your Saberforum cave and staying there, son. This doesn't concern you. Ultra will give you a treat for sticking up for him and you'll be happy." -Caine

"Good doggy! Keep it up and I'm sure you'll earn a treat! ;)" - JediExile

These are not the words of professionalism, nor are they the words of diplomacy.  These words are meant to instigate more pettiness and negativity, to stir the pot and create more drama.  Unfortunately, I took the bait and in anger, I called him a poser... I guess I'm human after all  :D.  I have since retracted that insult, but this whole public display has made me lose a lot of respect for a man I once admired and considered a friend.  I don't think I can ever get that back.

Who is the JediExile guy anyways? The thing Caine told me is like he's a god or something. The only thing JediExile is God of is calculator watches.

I've seen ridiculous arguments over the most stupidess things. This....has to be a joke. I salute ultra and his way of handling things. However the immaturity just stenches and completely digusts me how a disagreement can turn into a temper tantrum found on youtube. What is this ?!!! Pre-school?!!

I posted on the Anti US page and had a huge response because I posted "This is sad.."

It turned into bickering and that I was disappointed to see Caine publicly being a turd to people who would post their positive testimonies about US.

Ultra, I own 25 of your sabers, the only problems I've ever had with only 2 them were my own fault. One of which you offered to fix for me (though after the rest of my purchase money is tight. XD)

I feel like I am reiterating what others have said but it just makes me disappointed to see something like Star Wars; a universe created full of diversity and there are people that need to "Besturdize" it into an actual segregation of communities.

It kinda shows those guys' true colors when they basically make fun of people just getting into the hobby. Not all of us can afford to spend $1500 for one lightsaber just to fight with, and pay $43 alone for sounds. Ultra has the *best* affordable alternative which is what brought me here, and then the quality of the first saber I bought which was the Archon v2 was so astounding I had to get another.. then another. Why pay $1500 for one saber, when I could spend that amount and have 4, 5, or even more without sound just to fight with!?

You have to be a pretty big a**hole to have the gull to tell someone "I've been in this for 20 years, you've been in it for a week and don't know anything". Yeah, great way to make others want to hop into the hobby.

          @Ultra; Wow. I just discovered this thread today and I'm glad I did. To reiterate what others have said, thank you Alex for being transparent on this issue. After the initial conflict between your company and Nova/Caine, I tried to find any information I could on the dispute, (Not for tabloid interest but for the sake of being an informed consumer) to no avail. I'm sure this was due to the possible legal ramifications of discussing the issue. At that point I resolved not to spend any more money with either party until I had a better idea of what was going on. Well, after reading this thread, spending some time reading the forums at FX Sabers and watching the YouTube videos, I would like to express my sympathies for what you have likely gone through these past few months.

          It is rare occurrence in this world that a person gets to do something they are truly passionate and enthusiastic about for a living and your passion shines through in the work you do and your dedication to customer service. But to have someone, especially someone you once considered a friend, slander you, mock you and strip the joy from what you do and make you question yourself in the ways you alluded to must be an awful feeling. On  That said, it's obvious from the comments and posts in not only this thread but all over your forum that you are overwhelmingly supported and loved by your customers. However, those of us who love and support you and your company might make one demand of you, and that is to never let these cancerous human beings make you doubt yourself again. Like I said, not many people get to do what they love for a living and you do it too well to give it up. So, as long as it is the passion that is driving you, don't ever, ever give this up.

          I will end this long-winded post with the famous quote from Sun-Tzu: Sit by the river long enough and you will see your enemy float by. Or, more literally, continue making the most creative, innovative and fairly priced products in this hobby and you will see your competitors fold in your wake. Live well and be easy.

 

Caine always rubbed me the wrong way and much like Jammo rolled my eyes and zipped my lips while he was here. He seemed put out by honest interest and simply refused an answer and/or ignored my questions: Not exactly behavior I'd expect from a moderator on a hobby forum. That said, honestly, I was sorry to see Nova go. We had more than one constructive exchanges about the state of modern fencing, directing, etc... It's a bummer.  :(

I say the above without even knowing to what videos the above are responding.

Good on you!

I've always admired your honesty.

As have I.

You know, I think it's safe to say Caine rubbed a lot of people the wrong way when he was here. I know several people confided dissatisfaction in his conduct here to me then, but I personally never had much to do with him one way or the other. In hindsight, and even back then to some extent, I could see some of his behavior wasn't exactly what I'd have expected. As I said though, I didn't have much to do with him then, and I sort of didn't judge cause I figured it wasn't my place and I hadn't had any negative experience with him one on one. From what I've seen and heard of his acts lately though, looks like they speak something of him. Most sad, but what can you do? If a person is set to be in bad ways, only they can change themselves.

And same here. He always came off as a bit rude to me. I only talked to him a couple times but just seeing ways he responded to people was kind of ridiculous.

Okay I think Massassi said it best! There's just nothing more to say after that other than keep up the good work, don't lose heart, and those who tear others down will be torn down. What goes around comes around and I wouldn't want to be them in that day!

I think all they have to do to be torn down is see Ultrasabers success and their large amount of followers we got here!

He took down his video.  Guess it didn't get the expected reaction.

What was this video? I don't think I ever saw it.

I believe I am tempted to lol at his expense, but for the sake of maturity, I resist. ;)

There were two. One about he and Nova's account Still being active and them being listed as Resident Masters(which has since been adjusted) here after their parting and basically how they just want their accounts delete. The second one was about adjustments made to his account profile title and signature(which has also since been adjusted).  And no I am not going to say what they were,if you don't know, I am not opening that can of worms back up.   

Yeah, then he put up another one.

Ultra I've never met you but I sure as crap am not part of any "Ultra Cult", you make great stuff so I buy more and continue to support you. Done.

I was very OFFENDED by the way CAINE  talked about the people that support Ultra Sabers in this most recent video.

It frustrates me but makes me just feel sad.

US supporters don't go to other websites and say "You're ignorant and dumb." It's childish and rude.

IDK this CAINE except from the community but he is not being a very nice person. I'm a human being and for someone of Cine's position in the community, you would think that you'd be treated with someone decorum and respect. Not from Caine, to him US and their supports are a Leper Colony.

I know we're beating a dead horse but he keeps posting videos that bash not just US but everyone that supports them.

That's the video I was talking about.

I wasn't sure if we should post it or not.

It is relevant though.

Yeah I used my better judgement and got rid of it already.

This is just one of those cases where it's best to ignore the little angry man until he gets tired of not having attention and he'll go away

I totally agree. What have we done to deserve to be talked down by "almighty" Caine? This guy is just a real douche and obviously has nothing better to do then make videos talking crap. All of us here on this forum could make videos on this guy saying how much he sucks but you know what? It's immature and just a waste of time! I can't believe this dude.

Your wisdom is very admirable.  Let him whine on youtube (which by the way makes me think if those "leave Britney alone!" videos) and we will sit here and enjoy the heck out of our Ultrasabers.

I would say more about the guy and what he was like when he was here, but I am simply not interested in sinking to that level.  I wash my hands of this, and recommend you all do the same.

I've said my words and am done with it. Childish games he is playing. Ultrasabers rock and that is that.

I registered here directly in response to this video I ran across while looking up saber reviews.  I attempted to comment asking him what high school he's currently attending, as his video sounds exactly like some of the crap I hear from 7th graders in the hallway outside of my office.

At that point I noticed that the comments have to be approved, and since my comment, 2 comments have been added regarding how terrible ultrasabers are and how they're made-in-china crap (by an eleventeen year old who's previous videos posted on youtube were about how awesome his US dominix was).

It was at that point that I paid a visit to ultrasabers' store, and decided to comment on his video (though it wont get approved, its just for him) that he just made a sale for ultrasabers.  I then registered here, found this threadnaught lurking, and gave it a read.  I think I made the right decision.  If my grab bag saber turns out as awesome as most of you customers are saying, I intend on ordering a matching Shock LE and Initiate V3 LE for me and my girlfriend to go along with getting into swtor recently.

Ultra seems like a standup guy, and ultrasabers seem to have the best handle on this business, and their website is definitely the easiest, most friendly to use.  If their product quality is there, here will stand another repeat customer.  Just figured I'd share.

You chose.. wisely. And welcome!

I can assure you that you won't be disappointed. That comment about US being china made crap actually made me laugh. Plus nothing can beat their customer service, it is seriously astounding. I sound like such an ass kisser all the time but it's true. I'm a prop maker as well and their level of quality and the way they handle things just impresses me.

You did your own research and drew your own conclusions.

Welcome to the forum.

P.S. That Shock LE will look fraging sick next to the V3 LE.

The only reason I watched his last video is that it was sent directly to my YouTube account by a member of another forum.  I reserve my comments until someone throws the stuff my way.  No matter how many videos are posted, my word will always be that without proof, the videos are a waste of time.  

I know that when I order from Ultrasabers, I get what I paid and it is delivered as promised.  I am pretty sure that is true of other Saber Smith's sites as well.  Unfortunately, the hate is only coming toward Ultrasabers and not toward any others that I know so that indicates to me that this is all personal and not professional.

When I have gone to other forums to do research, all I see is comments about how all the newbies suck.  Look at how you are treated on SaberForum.com and then go to another forum and read how others are treated by their comments.  Huge difference that can be independently verified.  

I hear crap about contracts being broken. I ask those that contact me for proof.  I have yet to receive any.  I ask people why they complain about SaberForum taking down comments when all comments to their videos have to be approved.  No response.  

Dealing with people outside the SaberForum.com is like YOU sticking your finger in a light socket.  The shock only occurs when YOU put your finger in there.  

I think it is wise not to entertain these "I hate Ultrasabers" YouTubers any longer.  Eventually, the hot air will run out and the balloon will drop and not one member of SaberForum.com will care.  

Have a nice day and I have zero problem if mods want to lock this thread.

Blue

It makes me wonder if Nova knows that Caine is such a good "friend", he's making potential customers flee. Like myself for example wanting more soundfonts, and then tangoprime avoiding the childishness on the other side.

We probably just should lock it.

I think the whole thing has reached it's peak.

At least through all of this someone did their research and now are soon to be an US owner because of what they saw and how they were treated. ;D

This thread was the main reason that I decided to give US a chance.

I am too old to deal with childish internet fueds...

Ultrasabers offers a good product at a good price, and they deliver it quickly.  That is what I look for when I want to spend money.

Well said.  You've earned a point from me.

@Tango. You won't be disappointed. I have 2 Ultra Sabers and love them both. They are great quality sabers. Ubber awesomeness bright too. :P Getting tired of people bashing on Ultra Sabers. He who must not be named can call us Ultra's little puppies all he wants but I doubt no one will just up and leave Ultra Sabers behind especially if you have a huge collection  of sabers already. I see some with a collection of like 20 sabers. .-. When I get my Obsidian saber though I will be good there. Seriously though he needs to grow up. This is the wrong way to handle business. Not Ultra but the unmentionable.

I do not want this thread locked. I used to think haters would just go away if I ignored them, but no, they say my silence confirms the rumors. I think its important for me to show that I will not hide from allegations of any kind.

What concerns me now are the attacks against the members of this community. There is simply no excuse for attacking the customers of this hobby. Its completely disgraceful.

You make a great point.  Not one YouTube video or word from Nova to my knowledge.  Makes you wonder if he is not being scapegoated so that others can justify their own actions.  I will say that after someone from FX forums sent me the last video (even though I have asked for it to stop) that I will never buy anything from FX-Sabers.  Since Caine believes that I am some sort of idiot for not being the sort of person that believes everything he hears on YouTube, I refuse to spend one dime at saberforum.com.  

Ultrasabers.com will have my primary business.  If they don't sell it, I will search a secondary market but only if it cannot be obtained from Ultrasabers.  If FX-Sabers had any class, they would stop their members from Trolling and harassing others.  Also, I wonder what type of dojo is run when a supporter of Caine thought it was funny out of all my YouTube videos, he had to leave his/her nasty comments on the ones that were made of my 7 month old daughter.  Not cool at all and not cool to get that personal.  

Wow that is completely out of hand and immoral. Hopefully you don't let it get to you.

I see once again Caine isn't man enough to stick with anything and has deleted all comments + disabled comments. Why he even still has his new video up is beyond me. It seems a lot more US supporters were showing up to tell him how big of a baby he is and he couldn't handle it.

Did I say supporters? I meant we're all brainwashed cultists.

Please pass the suicide punch.

People making this personal is the aspect of it I really don't care for... I've had people try to ignite personal stuff with me over business stuff in my real life and that's just a raw deal.

Wow, trashing your daugher? Classy ::)

I have purchased a compilation of Novastar's sound fonts- he's got some great sound fonts that will work extremely well with my sabers, whether I'm doing SW cosplay, or using my sabers to simulate other energy blades. However, I don't consider myself a traitor to Ultra for doing that, any more than I would consider myself a traitor for buying some MHS parts from TCSS to personalize my sabers, or even commissioning another sabersmith to make something unique that I can't get from Ultra and TCSS. More options for consumers and end users is a good thing, IMHO.

Nastiness and negativity only hurt the hobby- it makes things worse for those who are getting into the hobby and are honestly trying to make informed decisions, in order to get the coolest saber they possibly can, at prices they can afford.

I agree with Ultra- business disputes belong in court, not in trash-talking internet videos. I got a PM on another forum from a member who felt that Ultra's Guardian video was personally calling him out, when it referred to the price and wait for other versions of that saber. Funny, I didn't see anything attacking in that video- only a statement that some other similar sabers cost a lot more, and that there tend to be long work queues. For some people, the higher fee might be worth it for extremely accurate detailing, right down to the last nut and bolt. Others may not be able to afford that, or desire to spend that, even if they could. Some people may be cool with waiting months for a custom saber, others may not be willing, or perhaps they need something for an event coming up sooner. That's not an attack or value judgement, it's a fact.

IDC what happened with them and US but he started calling us "Bleating Sheep" and "Lemmings" essentially.

I never called him a name, I said what you're saying about the "Followers" (Yo use his words) is Offensive and rude.

He disabled commenting on the video but he called me and the whole forum "Rude..Boorish" and another word I forgot. lol

I really wanted to let it go and leave it alone but then Caine started being nasty.


Don't hog it all pass the punch around.

So many Ultra Sabers supporters were posting, he disabled comments. :D

I appreciate the support, yall, truly, and it lifts my spirits to know I'm not alone.

However, please dont feel obligated to enter the fray. I hate seeing yall being abused and taking hits that are directed at me. And despite what you may have heard, I dont give any treats for sticking up for us.

Understood Ultra and I'll say you're welcome from the forum.

Also why would I need a treat from you? I'll just go to the Sith and steal a cookie. ;D

You got my support Ultra. I don't care what you know who says about me or anyone else. If you want an Ultra Saber just go for one don't go by what all the haters are saying.

I just want everyone to know that whenever I stick up for Ultra he immediately ships me a fully loaded saber.

This is not true whatsoever.

Actually in a messed up way the bashing videos are good. I said it earlier in this thread & it holds true to any & pretty much every business where things are sold- If you spend all of your time bashing a companies products, the people that use them all in the name of keeping potential customers away from said competitor, it always comes back to bite you in the arse. Any time a salesman tells me that joes widget down the street is junk, as a consumer I might not have thought about visiting joe down the street until this "wise" sales guy tipped me off to a competitor so "bad" that he has to waste time & breath negatively bashing them (I've earned alot of business over the years from similar drama.... it means your doing something right)

"Any press is good press."

In summation right?

Of course I want to know if Joe's stuff is as bad as Wise mans stuff, just because you took the time to tell me it was bad; without me asking. ;D

Jealously I see in them.

Wow - a lot of contradiction in that video.

"Well, that means I got under your skin, Alex, and that's just what I want."/"I'm not going to let you get to me." - well, which is it?  Are you attempting to antagonize someone to provoke a response?  Because then they've gotten to you, sorry to point out.  Or are you trying to be informative?  Because this video certainly isn't.  It dances around facts and spouts vagaries - nothing concrete is presented in the video.

"I have so much going on that I'm not going to get on YouTube every 5 minutes like you and your cultists on Saberforum" - vs. posting this video at all.  If you have so much going on, why make the video?  Videos take time to upload and make.

Now - if someone altered his profile to say "disgrace" etc. - definitely not the best response.  Best response, really, would have been to lock his account and just remove moderator status after explaining why.

But, really - if I might ask - if Caine holds Ultrasabers in such low esteem as compared to the rest of the LED sabersmiths - why be a moderator on the site at all?  I mean, one's opinion can change with time, but this.... really seems very childish.

The thing that bugs me the most about his video is how he says that all I have is Emory and my dog.

First off, Emory is a great friend and my dog rules, so he should not speak so condescendingly of them.

Most importantly, I have a wife of 15 years and 2 sons - they are my life.  I asked my wife to marry me when we were 19, and despite all the odds, we made it.  

My children were the inspiration for creating this business.  Their toy sabers did not withstand the abuse they could dish out.  After spending a fortune on replacement Hasbro sabers, I decided I could build something better.  I showed people what I made and they wanted them too.  Eventually it became a business.

Up until 2009, Ultra Sabers was ran by two people, me and my wife.  I built the sabers and oversaw our techs, she shipped the sabers, answered phones and emails, and did pretty much everything else.  Her name is Jennifer, she goes by Jen.  I know some of you remember talking/writing to her back in the day.

We went to college full time while trying to run this business and raise our two boys.  We graduated college together and even walked the stage together.  She graduated with honors (she's smarter than me), and she became a Registered Nurse.  I miss working with her sometimes, but she likes being a Nurse better  :D

Bottom line is, of all the things Caine could have said to me, to dismiss my wife and children and say all I have is my dog is the most detestable thing I have ever heard.  The attack was 100% personal and is not the type of thing a Master of a school should be doing.

Caine is a owner/master of a martial arts school.  That's supposed to mean something.  Of all the masters I have met over the years, I don't think any would have said that a good way to settle a dispute is to talk trash on an internet video like a Pro Wrestler.

I think that you have made my previous points.  Thanks for the support.

To clarify something:  the negative comments were directed at me because I refuse to roll over on Ultra everytime they send me a video to my YouTube account.  The comment was made by an Auzzie8778 who stated that "You are gay.  Your Kempo is sh*t and too bad your wife married a loser who likes to play with Ultrasabers rather than spend some real money.  This video is just as cheap as your tastes."   Now I had 60 videos on my YouTube channel and Auzzie8778 could have said his/her crap on any one of them but he/she had to pick the one that I made of my daughter when she turned 7 months old.  My mom was the one that brought it to my attention.  I have since made over 1/2 of my videos unlisted and made all but one unable to comment as I don't pay that much attention to my YouTube.  

There were no negative comments made toward my daughter so I don't want anyone getting the wrong idea.  If Caine and his followers want to make it personal because I refuse to be a turncoat, then ok.  In the end, I speak with my money and my money will always go to Ultrasabers and I'll fight with the core of wrapping paper before I'll buy a damn thing from FX Sabers.  Now FX sabers can take that to the bank and that goes for any other Sabersmith that supports this type of harassment.  

Hey, if people go for personal attacks in comments - report them to YouTube.  Has to be against their EULA/rules.  The fact that people are spamming YOUR account with THEIR unwanted BS isn't good either.

Whenever I get that kinda stuff I flag it, no matter the medium.  Xbox Live, wherever - you don't need to personally attack people.  You can say, "I disagree with Ultra's business practices because of X,Y, and Z" and that is a legitimate thing - it's your opinion of the business and the service(s) it provides, and many bad opinions on service can be an indicator that something is wrong.  There's an auto shop in my area that I won't use anymore, because they managed to fail to find a problem after a couple hundred dollars and put the brakes on improperly on my vehicle, and I told all of my friends about that store so that they could avoid it.

Of course, that's proportional to how polite you are as a customer - I've worked a lot of different jobs with a lot of different people.  If I get treated respectfully by you, I'm going to return that.  I try to make jokes with grocery clerks, most everybody I see in a service industry, because some days those folks get treated like utter crap.  I still remember a co-worker at a grocery store who got harangued to the point of tears by some bitter old woman - and even when I'm upset at a store, I try not to take that out on the person who ends up listening to me.

People change businesses often because of a perceived lack of service/respect that they get - that's why competition in a market is a GOOD thing.  It means that a person can find the service they want at whatever price they're willing to pay. 

Ultra I found a video that said you were illegally using MHS parts, and that you didn't have the right to make MHS compatible pieces. I don't believe it, but I was curious how you got permission to make MHS compatible parts.

Ultra, I truly regret if any of my comments earlier in this thread or any where else on the forums came across as an attack against you. I haven't had any direct dealings with you since I started buying from US. All of my dealings have been with Deep, He's been nothing short of incredible. I love your products, nothing else out there offers the kind of customisation that we, the customers, desire... period. I hope to continue supporting you guys for as long as I'm able to.

I also appreciate everyone here on the forums. If it weren't for you lot, this wouldn't be the hobby that it is.

There is no emotion there is peace.

There is no drama, there is understanding.

Remember haters: A grudge means letting someone live in your head rent free.

Oh that would suck.

They were quite active here; a lot would be lost.

Deleting accounts has widespread effects. SMF operators do not delete accounts for this reason.

I'm glad for that. Again, I really did value the time I spent writing with Novastar and I think fencers and fighters alike would find some worth there if dug and found.

There seems to be a lot of bitterness behind the words of the fellow Caine. I'm not going to bash him, rather I will share my opinion on what he said. I find his sentiments illogical, perhaps not very well thought out. The delivery was condescending and probably the spawn of raw emotion rather than reasoning. I don't know him personally, and I wasn't on here when he was active, so I would be wrong to criticize him beyond what was said in that video. The posts of his that I've read seem intelligent and informative, but that video was definitely not. If we were US lemmings, that would imply that we are not sapient human beings who can judge for ourselves and that is obvious fallacy.

If US continue to make the best sabers at the lowest prices and run their business well and honestly, there will not be a reason to criticize, and that is what they have done, so you won't be seeing any criticism from me. Logic does not make me a cultist. *end circumlocatory restatement of the obvious*

Yeah, there are a lot of old threads they posted in that were quite good and loaded with awesome info. Particularly Novastar, I think he had a lot of very sweet shop talk about fighting as I remember.

On the MHS thing.... I've heard a little about this rumor, but not much. I'll admit to being a little curious, but as has been said, the business of the business is the owner's business.  ;D Or in otherwords, those sorts of problems are between Ultra and whoever has the problem with him. I'm good with whatever level of info he decides/feels is right for him to share. I should also think that TCSS wouldn't have a problem with him making and selling MHS compatible parts, as long as he's not selling or machining his own copies of their exact parts. I mean, he doesn't specialize in selling just parts (though he is kind enough to make his original parts available to us as separate sale items), he specializes in selling the whole saber. That's a different niche than TCSS, and most importantly I have to point out that Ultra's MHS parts PROMOTE the stuff at TCSS! I mean, look at this: I bought an Ultrasabers Archon V2. I LOVED it, and wanted to make it my own unique saber, so I ran over to TCSS and bought a new choke, a box, and an adapter. BAM! New saber! Both companies got my money, both should be happy, and neither lost a sale to the other! And I know I'm not the only one to have put some TCSS parts on my US hilt. ;) lol

On Caine's video and the bashing crap that's been going on, as I said before. This is low and pathetic. If you have a problem with a man and his company, fine. Talk to him. When that is exhausted and if it has yielded no results, tell your friends. Sure, make a video even. Explain why in a logical, reasonable, MATURE manner why you believe it's a bad place to shop. Provide what evidence you can, and if you can't get any, SAY SO, and let us know it's all just your opinion, that you can't give evidence, it's just your experience, belief, opinion, or whatever. But don't throw the poo at a guy because you don't like him. Don't do it publicly, and don't do it without a shred of evidence to back your statements up, leading people on like it's written in stone on top of the mountain of justice or something. And ESPECIALLY don't go insulting the man's customers.

To Caine, I would say this. Insult Ultra and his company in the fashion you have and you are low and immature, I would say a small man as well. Insult his customers, and I say you are lower still. Insult ME... and I can take that, though I will be angered, because I try to hold myself to something and be 'the better man' as best I can. I'm fine taking hits. However, call out the forum.... insult a group including people you've never met or talked to, insult my FRIENDS, some of whom I've known for a long time, some whom I even know IN REAL LIFE..... insult people I care for and about (not to mention to wage war like this on Ultra, whom I've come to respect) and YOU, sir, are the one who has crossed a line. Caine's behavior is unacceptable to me. He has not only insulted a company I respect, not only a man I respect, workers I respect, online friends, but my close long time real life friends who frequent the ultrasabers site the same as I do. People he doesn't know. And to use the term cultists is BEYOND insulting. I'm a christian man, and not the only one on this site I know, and all anger aside, I'm no cultist. Don't use a word you don't know the definition of, and don't say what you don't mean, Caine. There's much more I could say, but doing so would be uncalled for, and would only be angry ranting on my part. I will simply say anyone behaving like Caine is, well, he's no man.

Also, Caine should make a point to preach a cleaner act to his own followers. If there are people on his side of this little ordeal going around posting insulting comments on US customer's youtube videos, then as the figure he is in this hobby and making known his position on this issue as he does, he shares a measure of responsibility in that. If he didn't call for such behavior, then he is still responsible to call against it. Ultra has repeatedly asked us, his customers, not to get ourselves involved in this. Said that if we wish to support him, use good words about him and keep buying, specifically even NOT to downtalk those standing against him, and heck, I haven't heard him discourage anyone from buying Nova's CD's either. Meanwhile Caine bashes away like this, provides no evidence or meat of information to back himself up from what I've seen, and takes no action apparently to keep those who share his opinions from outright attacking US consumers. Sorry, but that's just bogus. The guy needs to get his act together, and so do those others attacking Ultra. There's proper ways to speak out against a person or company, and these are not those ways.



All that stated, I encourage everyone to do as Ultra has asked in the past. If you want to get active on this issue, use positive words. Not negative ones. And if you get the chance, I'd say encourage the opposing side to take up the same tactic. It sure seems to be working for Ultra. :)

People respect people who count ten before they speak. ;)

I don't know any of you personally, but I too appreciate this forum and the wealth of knowledge shared by everyone here. It's always a shame when conflicts of personality affect business relationships.  For myself, I make my own determination and judgement on who gets my business based on my own experience dealing with each individual business. Ultra Sabers has provided me with two affordable, reliable, totally f@%$*&g radical light sabers that will beat the hell out of my four MR sabers if I let them. My e-mails have been responded to swiftly, my orders were shipped the day after I placed them both times, and the product was delivered quickly, safely, and exactly as described. Until something in this relationship changes, US has earned my trust and will continue to earn my saber dollars. My only real problem with US is deciding which one I want to order next.

Ok, thanks for the McDojo explanation. I dont think we need to discuss belts and ranks any further.

BTW, I'm getting my Concealed Carry Permit next month.  ;D

Main points.
- Ultra Sabers makes many Quality combat lightsabers
- Ultra Sabers offer their products at affordable prices
- Ultra Sabers has THE BEST customer service
- judge Ultra Sabers by their products and services and not rumors.

@Vex:  You forgot one.

- Ultra has a forum where we can discuss these topics without getting shouted down by the haters.

I would like to chime in once and once only to agree with this.  That is all.

With all the recent happenings I thought this might be found lighthearted and give a good giggle.

(http://i.imgur.com/FBt96.jpg)

Let's "Coexist" my brethren.

Agreed. The product, price, and shipping (and quick responses to questions) are time and time again above my expectations for what I pay, so you guys at Ultrasabers will keep getting business from me.  Not much else to it really!

Those two above posts really do sum it up well.

The Sonic Screwdriver would make a cool lightsaber hilt :}

Is that your own work Kham? If so, fantastic job (and my fiance' would love to have that as a bumper sticker)... if not, where did you find it?

I think the new one looks even more like a lightsaber hilt.  It even has tiny spring action war glaive-like claws at the end.

*ahem* On topic folks, on topic.... thank you. ;)

(though I do agree, from what I've seen, there is a certain resemblance there lol)

Takei posted that on the Book of Faces, didn't he?

Oh yes, back to the topic.

I just got a facebook message from someone who claims to be a part of the smear campaign against me.  Apparently, they want this thread deleted and they assured me that if I deleted this thread, the smear campaign would be over. Not really sure how to respond to that. Could be a peace offering, but it sounds like blackmail.

Though they say not to look a gift horse in the mouth, you have to ask yourself if this person has the authority to actually do what they claim they will. If they truly can stop a smear campaign like that. If so, then close it down! We all support and believe in you guys!

Seriously? It does sound a bit shady, considering all of the other things that people have said that had nothing to do with this thread. That all started looooong before this thread was created.

Meditate on this we must...or Ultra really.

If it can be stopped cool but who knows if what they say is truthful.

It is also your forum. ;D

honestly, why doesn't everyone just stay out of these matters? this is between Nova and Ultra. nobody else. i used to care, but im sure both parties are guilty to some extent, and both are guilty to some extent. but whatever is going on should be strictly between the two of them (and Deep if he is involved), nobody else should be slinging mud at either party. they are both cool guys and i'm sad that things didn't work out, but maybe they still can. but probly not if everyone is attack them on behalf of the other.

As I said before, and Ultra said before, and many others. If we want to support a side, any side, the best way to do it is POSITIVE words. Tell people how good the product and service is, and back it up with what evidence and experience you have. That's the best you can do. Nobody on either side should be slinging negative stuff back and forth, and that's all there is too it.

Now, that's been said multiple times in the last two pages of this thread, so I'm sure we're all in agreement on that. lol As far as an offer to stop the smear campaign, I'd welcome an end to that junk myself, but it's hard to suggest a course of action to Ultra. It's really got to be his decision what he does in response to that, and it's hard to say if this person really can put a stop to this. I honestly think they only fairly sure way to stop it, would be for ALL those major figures who oppose Ultra or have a problem with him to come out and state to the public that they don't want this kind of thing going on, but that's just my two cents.

It wouldn't really matter to me if this topic was deleted. If it puts an end to the ordeal, good, if not, no big deal. Just my opinion.

Well, I extended an olive branch to that particular group, inviting them to contact me personally to resolve any personal issues they have. If I caused offense in some way, I will apologize for it.  I'm not above admitting when I'm wrong, that's the only way I stayed married for this long  :D  But seriously, I don't go out of my way to offend people and if there's a way to correct any of the hard feelings out there, I want to do it.

I also asked them to contact us if they have any customer service issues that need to be made right and we will make every effort to satisfy our customers, but I'm pretty sure none of this is about that.

The fact of the matter is, before I started this thread, that group said that I won't allow discussion of any of this because I am hiding it from the public. They said I'm out to squash the truth, silence dissenters, and I have not posted a defense because I have none. It was the classic, "Your silence confirms your guilt" prosecution. So then I open this thread to allow this discussion and now I am beating a dead horse, escalating the issue, and instigating argument.  Seems like a lose-lose scenario, but if I had to choose between one or the other, I will choose the dead horse so that at least yall get some answers.

As for Nova, Deep and I would like to have Nova back here and work things out.  We're just waiting to hear from him.  If you notice, he isn't the one going all over the internet stirring the pot. I think he has more sense than to do that kind of thing.  Unfortunately, others are starting online crusades in his name and those are the people that will turn against him if he ever decides to reconcile with us.

I think he should reconcile with us and not worry about the "others". The legal situation we are in can be remedied with all of us coming out winners. I know he's a good person and will have a good future here if we can just get over the past.

I read what you wrote on the FB.

It was very civil so *I doff my cap to you*.

Ultra you are in the right here if they don't except you olive branch it is on them.

I for one hope Nova heads  your call. The more masters on this forum the better. Let the past be the past and let us all work towards a greater future.

I hope so, too.  I don't hold grudges and the disagreement between us is not insurmountable, far from it.  A new agreement could be pounded out over lunch and we're more than willing to do it.  Nova, if you're reading this, let's bridge this gap and move forward.

We have a pretty simple facebook address if you ever need to enter it manually:

facebook.com/UltraSabers (http://www.facebook.com/UltraSabers)

I too would like to see things work out for the best between Ultra and Novastar.

I emailed Nova about the soundfont CDs he sells, asking about converting them to work on my obsidian board.
He wrote me back a very nice reply, saying that he and Ultra were involved in a dispute, but that that was neither my (the customer's), or the obsidian soundboard's fault. And he also told me how to make his sound fonts work on the obsidian, with a little work on my part.
So he wasn't mad at me for being an Ultra customer. I wish everyone could be that civil. Smear campaigns full of personal insults do nothing positive for this hobby.

See and I made the arsehole mistake of think that Nova and Caine were like a team because i own their combat DVD and included him in my first argument; which I deleted because it was childish of me to do.

So never anything against Nova because I haven't seen him post anything nasty or talk down to me; which was why I was disappointed in Caine to see that negative stuff.

Because it's a great product, M.J. and I love it but it's Not good for sales if people see one of the Makers posting videos and such like that.

That was an honorable thing to do Ultra!  As a newer customer I appreciate you filling us in on the matter.  I really like how you offered to make things right.  Sometimes, however, due to people's pride, they may not let you do something nice for them. . .they may prefer to remain bitter.  But you have initiated a good path.  Thank You!
Amen

That's exactly the point I was trying to make, Ami, thanks for sharing that.  Nova is not the one conducting the smear campaign online, he's just being used as the poster boy by people with their own agenda. It's not helping anyone and only making it harder on both of us to reconcile our dispute. If those people really cared at all about the parties involved, they would stop this.  :-\

For the record, none of my supporters should ever start a smear campaign against another smith in my name.  If I were to hear of that I would be very... displeased  >:(

Indeed, that is not anyone's place.  "A Jedi uses the Force for knowledge and defense, never for attack."

Of course that doesn't give permission to our resident Sith to lash out... but I think you all get the idea ;)

I will be the first to admit that when I first started posting my testimony and defending US; not Ultra.
 
Because from the very start that this was all your business and not our place to get involved.

I did not form a very intelligent argument, I was the rude one at the time.

It was all fine and dandy until the members of the community were talked down to for stating their testimony.

It seemed that for every good thing that we said we were just branded as "Followers/cultists/etc."

I think like Master Nero said we are all smart enough here not to start "Smearing" against someone else.

IDK how relevant any of what I'm saying is but I acted like a turd and apologized to both Nova and Caine; Nova should not have even been stated because it was not him that was talking. In turn I received an apology from Caine and yet...........I was still continued to be talked down to because I like my US products.

We all love you Ultra but all the Anti-Ultra people assume that we kiss at your feet and follow every word you say.

Yes you're awesome but You've never lorded over any of us to "Believe in the cause".

I hate being bullied, I HATE watching people be bullied. If you're going to stand up for something stand up for someone else.

Ultra has stated that he want's this feud to end. I have posted a topic on FX-sabers to encourage the members there to support Ultra in ending this dispute.

http://www.saberforum.com/forum/index.php?topic=34712.new#new (http://www.saberforum.com/forum/index.php?topic=34712.new#new)

LOL, sorry, the forum doesn't allow linking to other forums.  You can just quote the text here if you'd like.

Oops, sorry about that, Ultra! :D Well, here it is:

At this point in my life, I think I can say with 100% certainty that nothing would make me happier than an end to all this online feuding between members of the community.  I would love to just delete this whole topic knowing that the war is over.

This is supposed to be all about the sabers. I really don't think anyone cares who invented what first and who called who what. We all just want good sabers at a good price with good service and an awesome community. 

But most importantly - I want people to be able to use ANY saber from ANY builder without having to feel like they chose a side in a war!!!!

I'm all for that.  Let's hope we get there.

Ultra, I will personally make sure that everyone involved will be listened to by both sides. I believe through this, we can achieve a higher plateau of peace among the saber community. Thank you for taking the mature step and being the first to accept that this debacle should have never come to where it ended up. I will make sure your gesture will not be in vain. I will pursue mutual peace as a neutral mediator in this dispute.

They removed it because it apparently violates their Conflict of Interest clause (It didn't).  :'(

Sorry for the double post, but I felt I need to update.

I for one want people to go back to the very first post on this thread.  Whether you are new, old, or from another forum.  This began because members of this forum were getting IM's from members of other forums asking them to watch YouTube videos that basically bashed Ultra.  I have not found one shred of evidence that a member of SaberForum went to FX or another forum telling their members to leave due to shoddy workmanship. 

Only when questioned about why these types of videos were made did anything concerning Nova ever get brought up.  Nova became their rallying cry after the smear campaign had already began.  Not one peep did we hear from Ultra or Deep about this.  Ultra only responded after he received more questions from his customers than his comfort level would allow.  Once again, check this forum to see how this all began.  Feel free to cruise YouTube for the smear videos.

When we, the customers of Ultra who were also doing business elsewhere because we loved the hobby and prior to any talks of loyalty, became targets in IM's and on other forums did this particular thread become more passionate.  It was at this time that we the customers became more loyal to Ultrasabers products. 

Once it was determined that we, the customers of Ultrasabers products, were not going to join the smear campaign, did we become the targets in other posts and YouTube videos.  Some of us received personal insults at the hands of those claiming Ultra is a bad guy.

I am glad to see that some have approached Ultra with an olive branch.  I am glad that some members of this forum have received an apology.  I for one, have not.  I do admit that after my last post, I have not received one IM, not one YouTube video, or other contact.  For that, I am grateful.  Unfortunately, that is not enough for me.  If this was only about Ultra and Nova, then why did some of the members of SaberForums become targets?  Why are only some of the members of SaberForums receiving apologies and not others?

During my discourse on this forum, I have not said one negative thing about any party.  I have only asked for proof when people sent me unsolicited messages and videos.  I have not chosen a side in the dispute because as many sage members of this forum have pointed out, this dispute over Ultra and Nova is not our business.  The reason I have chosen to stay loyal to the UltraSabers brand is because I received what I paid for. 

I chose to put forward that the personal attacks on myself are the reason that I have decided, without input from anyone else on this forum but with the input from a member of the FX-Sabers Forum, to never do business with FX-Sabers.

I do truly hope that things work between all parties involved in the business dispute.  I hope that members of other forums and this forum come to a peace agreement.  I will not thread jack if everything is worked out but for me, personally, I still await my apology from a representative of FX-Sabers.

Have a nice day and I truly hope things do work out between Ultra and Nova and that the smear campaign ends.

Ultra, you didn't have to post anything about the rumors, but I'm glad you did. There are two sides to every argument and I think you did well clearing up the issues.  I enjoy the sabers I've bought and plan to get another as soon I get my tax refund. Your sabers keep getting better and I'll keep coming back to buy more.

@ bluepsike74: I don't care how this all got started. We're trying to get past that. I'm only interested in seeing that this conflict finally comes to an end. This dispute is causing much more harm to all patrons in the community. My only regret is that I didn't put a stop to this earlier. But I'm acting on it now.

I understand that that some of you have been hurt by the other side. But if we are truly going to acquire a form of some peaceful resolve, you'll have to let that go. We should not be divided over a matter that never needed public attention. We are all in this for one thing, to spread the existence of this wonderful hobby and the world it has created. We all should be shaking hands and working together so we can allow for this community to evolve. I'm fighting for this because I recognize that each and every one of you are vital to this. By picking up a saber and learning how to use it, you've pledged yourselves to be a part of this wonderful world.

Despite the personal attacks against you from some people, you should not treat your fellow man as a pariah. Fight fire with kindness. Please don't turn your back on the saber community as a whole because of a few bad eggs.

All of this: YES!

I'm totally with Ultra here, that's how I've felt. When I got into this hobby for real (meaning something other than a stock MR FX lol), I researched and decided to try US first. I LOVED the product, quality, and service, and I came back for more several times. Since then, I have tried to branch out, and have to a degree. But when I go other places, I find I run into problems because I have US products and favor them. I see no need for customers of Smith B to have animosity towards customers of Smith K, or for those of Smith G to shun those of Smith A.

When I go to the store, I don't get attacked because I buy 1 box of cereal that's Kellogg's, and one that's Post. Why should I get attacked because I buy sabers from Ultra, parts from TCSS, and soundfonts from Novastar? It's all sabers, and that's how it should be. ;) No wars. Not to sound like a hippie, but love and peace people, love and peace. Builds the community.

And it's true, aside from a couple posts I read by Nova at the VERY start of this ordeal between him and Ultra, I've seen and heard NOTHING against Ultra from him. In fact, I believe I even read something in the initial thread at FX-sabers to the effect that he saw the sense in keeping a private matter private. That would have been within a day or two of the whole thing starting, but I don't remember for sure, and I've lost the link to the thread anyways. lol Point is, I've never seen or heard Nova out smearing anyone, and when he was here, he was a stand up guy. A good point for us to note, Ultra. Kudos and thanks for pointing it out to us!

All in all, ending the smear fests and resolving the conflicts would be the best thing for the community, and I'd love to see it happen. :)

I'm currently discussing this peace with the mods of FX-Sabers of behalf of Ultra Sabers. This is a very delicate process and only time will tell where it leads. For those of you who support Ultra's movement of peace, I thank you. And to those still fighting, I ask you to honor a truce while negotiations are made. No more smear campaigning. No flaming. Either on here, or anywhere else. Have patience.

It's very noble of you to take on this responsibility.  I wish you the best of luck in these negotiations.

If there is one thing we can all agree on (at least on this side), it is that a speedy peaceful resolution is the best and most desirable outcome.  I will strive to maintain the peace over here and hope for progress in this area.

I also spoke to Caine. He's really hurt and now just wants to ignore everything and leave it between Nova and Ultra. Though I do agree with him, I remember a time where Caine had Ultra's back. I'm hoping that friendship can be repaired as well.

That would be ideal.  The feud serves no one and only drives us all apart.  We should be the most easy going group in the Galaxy for goodness sake!  We're dudes who like to play with fancy flashlights (I know I know).

If the peace can be brokered I'd like to see it happen.

I just wanted to say that I am very new to sabers, as well as all of this "drama" (it sucks, but that's what it is, a rose by any other name and all) and I have done my best to try and understand both sides of this (even though FX has apparently removed a lot of threads regarding it).  BTW, I understand the sound-font conflict, but my opinions on that aren't relevant to my post.

As a newcomer to the saber market (and in turn a neutral party), I feel like UltraSabers is one of the few trying VERY hard to take the high road.  Something did go down, whether it was right or wrong or both, and even if I disagreed with one side or the other, I HIGHLY respect how US is publicly handling this issue.  Almost for that reason alone is why my first sabers I buy are going to be coming from them (the main reason is the active forum community, praise, and proof of product).

I have caught a few things here and there on other boards, and seen how the general saber makers handle their craft.  I see how other boards will ignore UltraSabers mods, customs, or any posts on their sabers.  I do not judge individuals for a communities mob mentality, but overall, the "anti"-US front are acting extremely immaturely, and get no points from me on that.  I am an intelligent buyer, and in doing my research, I notice and account for those things.

I enjoy other boards, the overall environment is great, and the saber community is nothing if not helpful (here and other places).  I think the saber building art has become something that many small custom builders are afraid of, or that they cannot keep up with, and they want it to stay their own, small, elite group.  These feelings are not unjustified!  But the way many are handling it is very unprofessional and generally unrealistic.  If you have a small, exclusive, cool hobby, it will grow-and it will eventually grow into something past your control.  But, I digress, those issues are not concerning UltraSabers... it is just an opinion based on the general community, especially the ones who fight the loudest against change and modernization of the hobby.

In summary, my industry research (and intense board lurkage  8)) has given me the impression that UltraSabers is the only supplier providing reliable, high quality, battle sabers for every man as well as the high roller.  I was afraid I would have to spend 500+ just to have a sounded, bladed, lightsaber... but not here.  I appreciate what UltraSabers is providing the Star Wars enthusiast.  Especially us fans who want something fun, quality, authentic, and priced for the side hobbyist.

I've said before that Ultrasabers fills an important niche in the saber/cosplay market. Not everyone can afford $500-1500 for a saber, or wants to wait for their turn on a long work queue. It's nice to have alternatives. But I guess there's folks out there who consider that an affront or a threat of some sort.
Recently I was doing research on sound/driver boards- there's a special effect I really want to achieve, and I also want to be able to customize sound. Unfortunately even mentioning I've got a saber with an obsidian board in it got people's hackles up. I'm not a groupie or a sycophant, I just want the best sabers I can get for the best prices, bought or made.
Such drama only frustrates me- as a customer getting into unfamiliar territory, nothing is worse than feeling like you've stepped into a virtual biker bar when all you wanted was info or clarification.

I've seen this type of behavior just today. It seems that some people don't want this drama to end. When they caught wind of my attempts to mediate a peaceful resolution to this conflict, I was met with severe hostility and was told that because I apparently know nothing, I should cease my campaign to end the hate coming from all sides. I have no intention of doing this because like most of you, I see the importance of each and every person in the saber community. We are all peas in the same pod, and because of this, I will not rest until we all can go back to the time where we all saw each other as I do.

I have been an active saber enthusiast for quite a while. I started out with buying most of the MR FX sabers as they were released. I converted a lot of them, I built a Graflex with an US sound board, I have owned a few US saber stunts, I'm currently building an MHS saber, and I used to be a Mod on the FX Sabers forum. So, I do have a lot of experience with many types of sabers and communities. I got out of the hobby around the time all this went down, but still checked in on the other forum from time to time. That's when I found out something was going on. But of course no info could be gained from over there except what they wanted you to hear it seams. So, I started lurking here and found out the other side of the story. It is sad that this hobby has taken this turn. I applaud Ultra for taking the stance he has. Hopefully, one day both groups will be able to openly talk and share ideas, topics and members.

I'm on a budget and after I finish my MHS saber I have no clue when I will be able to buy/build another saber. But when I do it will probably be an Ultra Guardian. Unless Hasbro comes out with something cooler this year. Just being honest. 8)

I know exactly what you mean. First time I went to TCSS and started researching to build the custom saber I eventually want to build, or have built, I mentioned that I was thinking I'd like to throw an Obsidian Board with FoC in it. I was met very quickly with replies, otherwise great, mentioning that Obsidian did not have a FoC feature last they had heard, and if it did, FoC was not an acceptable term for any board other than a PC. I was also given a heads up by one member there that talk of Obsidian would likely get negative responses from most of the members there, as would any talk of US in real depth.

Now, I understand, that is the forum of another store, and certain manners should apply as such, but I was a little dissapointed by that type of reaction to the mere mention of an Obsidian FoC board. I mean, Ultra has never had a problem with us mentioning the TCSS parts many of us buy to add to our Ultrasabers, and I've even spotted him using some of their parts in his custom builds from time to time. I fail to understand why there must be animosity in the saber community. But of course, this has all really been said, and I'm just repeating my earlier posts and the posts of others beyond this point. lol But it is a sad thing, and the day it is finally resolved the hobby will be better for it, and I know many of us will be happy about that. :)

Before everyone's hackles get in a bunch over this whole thing, especially now that emotions are being expressed... I want to comment, especially since I was addressed.


Even if everything you say is true... it still shows how I chose my opinion that UltraSabers is taking the high road.  In my extensive experience with drama-mongers, they ALWAYS end up being the ones to air their dirty laundry, and usually do it trying to make them look in the right.  They may BE right... but immaturity breeds many other bad qualities, which I have no patience for.  US has expressed mature public messages on this issue.  Maybe he is a master deceiver, but I highly doubt it.  I am extremely unimpressed with any public hate, down-talking, and condescension... and so far I have seen very little (if any) from the current owners of UltraSabers.  THIS FACT ALONE is what garners the most respect from me, and therefore my business.  I do not care what has been said in PMs, private channels, or personal conversations.  I can NEVER know what the "real" truth is in these manners, simply because I am not present.  Therefore, I cannot take sides via hearsay and "he said she said".  I am left with my own set of moral code, and can therefore only judge people/companies by that.  I am in no way "taking anyone's side" in this post, and really the only people who are entitled to "sides" are the parties directly involved.  All YOU and anyone else can do is let the industry speak for itself, and right now, many people are doing it a disservice.

Thank you! That simple comment really makes all the difference to me.

Reminds me, in my last post, I meant to give you mad props and a lightside point for that, Scott. Well, I remembered the point, but you know. ;)

FYI, all our sabers are made in America.  The hilts are machined in Arizona, the blades are made from US manufactured polycarbonate, and the sabers are assembled in California by American workers.  Obsidian is made in Europe, not China.  Even the heat shrink we use is genuine 3M.  The only things made in Asia are literally things we can't get made in America, like Seoul P4 LED's and certain electronics (like switches).  More of your Ultra Saber is made in America than all my Harley's.  If that means anything to you, great.

Well I have tried to end all this bickering in the hobby and hopefully the major players will take notice.  There are only a handful of people who actually run a business making sabers and they have been mostly silent.  The vocal naysayers don't truly have a vested interest in the hobby, they mainly just speak on the behalf of some rumor they heard somewhere.  If I can get others to work together to put an end to all this, then that would be good for everyone.  After all, none of us owns the Star Wars IP, so really, all this bickering is like two fleas arguing over who owns the dog they live on.  It would be unfortunate if the true masters of this dog decided to step in and settle matters themselves.

Those who care about the future of the hobby will stop this nonsense right now.  We want it to stop and I've spoken on the phone tonight to others who will also try to bring this to an end.  Think about every other hobby out there, like RC Cars.  Do you see the CEO of Traxxas being personally attacked by the CEO of Tamiya?  Of course those companies have rivalries, but they win these battles by trying to out-do each other in the market place by releasing better products, not by trash talking each other on Facebook.  That's how it should be in this hobby, too.

The reason why professional businesses do not engage in this trash talk behavior is because it is ultimately self destructive.

More and more new people enter this hobby every day, and they are not concerned with squabbles of the past.  They care about the best value for their dollar TODAY.  They will see people who talk trash about the past as the kind of group they do not want to be a part of.  If you force them to choose sides, they will choose the side that does not place pressure on them to choose a side in the first place.  Over time, the attacking group will become smaller and smaller through attrition.  No one wants to join a side that is founded on old grudges.

Over time, no one will remember who invented what first or who said what on some forum 7 years ago - nor will they even care.  Does anyone care who actually made the first semi-automatic paintball gun? Or the first variable speed transmission for the RC Car?  Nope.  Many different people claim those accolades and whine as they might, the customer does not care!

The only thing that will matter is the state of the product in it's current form.

Regardless of who you are, you have to admit that the current state of Ultra Sabers products is pretty damned impressive for the money being charged.  And frankly, you ain't seen nothin' yet, it's only going to get better.

Ultra Sabers will out-last this drama and will ultimately prosper from it, but Emory and I care for more than just the health of the company.  We care about this hobby and we don't want to see the community that we helped build implode on itself over a situation that is entirely preventable.  That's why we are willing to work things out.

The first thing that needs to happen is all the online attacks need to stop - a cease fire.  There can't be any negotiations while shots are still being fired.  That's Diplomacy 101.  Then we need to get people talking to each other like civilized human beings.  I'm offering this opportunity for peace right now.  If my offer of diplomacy is rejected, then I don't know what else I can do.

In regards to the video that another sabersmith took offense to and considered an attack, it's the Guardian promotional video, on the front page of Ultrasabers.
You can hear Emory say "Why wait 6-8 months and pay upwards of $1500 to get your hands on a saber design like this when you can shop here at ultrasabers and get one for a tenth of the price, a tenth of the waiting time, and ten times the quality?" "You won't have to pay $250 for this pommel"

I watched the video and didn't see any "attacks". Only referring to the cost of other versions of this saber.
The offended smith sent me a PM on another forum I'm on stating that the video attacked him personally.

I saw that video and had a feeling someone would get hot headed about it, but really, I don't think it was meant as or could at all be called an attack. It's advertising, and it's true. You CAN get a similar saber elsewhere, but nobody else will sell you that style of hilt for a comparable price, with comparable features, and comparable quality and durability (that I've ever heard of anyways), and the cheapest I've seen that style pommel anywhere else was about double what US charges for theirs. The main thing is, you can get a similar saber elsewhere, but every quote, price, or etc that I've seen on one says it's either Hasbro, or a lot more expensive than US. Too bad that's being taken as an attack by someone, but as I see it, that's just business. Try to make the best you can, and balance price, cost, and the like to try and sell as many as you can to make money.

i don't think that was meant to be an attack but i do see how that could be offensive to him. especially the "10 times the quality" part. thats essentially calling all his work rubbish.  and ill go ahead and say it, the run he was doing was probly higher quality. i can't say for certain since i own neither, but if the product costs that much its going to be better quality. just plain and simple  :-\

thats not to say the US guardian is bad quality. if it was people wouldn't buy it and it looks like a nice saber. just not a 1500 dollar nice saber.  again, i don't think any offense was meant by it, but i definately see how it could've been interpreted that way

No illegal unlicenced replica saber is worth 1500 bucks, especially when they have no right to be made at all.  Sorry, but that's just my own opinion.  

If people are going to take advertising videos as personal attacks, then they are going to be ticked off the rest of their lives.  We dont mention any names in our vids nor make any personal comments.  Haters try to make things personal, they talk about my family, friends, and even my dog.   We do all we can not to sink that level.

In regards to Emory's pommel comment in the US Guardian video:
I bought one of Acerocket's Obi TPM pommels and spent about $65 for it (The black anodized version is $75).  Comparing it to the price of US Guardian pommel (MHS version $45, Replacement version $55) it's actually pretty close to the same price. A bit of a smaller margin than $250 though.

^Hear, hear! As I said, I didn't see any "attack" in that video. The only attack I saw was in a PM sent to me by someone claiming that it was an attack against him personally. He said some lovely things about Ultra's guardian that I won't repeat here. I take it the guardian has enough points of difference to keep Uncle George happy, unlike the expensive replicas some others have been making.

Emory never mentioned Ace Rocket and does not know him. We looked at what similar pommels were going for on ebay and the asking prices on some listings were indeed 250 bucks.

We try very hard to make sure our sabers are not direct knock offs of Star Wars designs. We play by the rules and stay within the law. Personally, I dont like people who make their living selling unlicensed replicas.  Besides being illegal, its also unfair to those of us who try real hard to play by the rules. Its only a matter of time before those people get caught, anyway. I think those who are in the business of selling unlicensed products should probably try their best to stay out of the spotlight. Uncle George probably would not take too kindly to that behavior.

I think some people are getting off track here, so let me set this up properly:  If Emory did indeed criticize someone else's product - so what?  That is not personal.

If someone said they didn't like one of my sabers because it was too heavy, or too light, or too big or too small - whatever, that is their opinion on a preference of product.  It isn't personal and I don't take it personally.  Another saber smith took Emory's comments on a video about a SABER as a personal insult to him.  I'm sorry, but that's not a personal attack.  A personal attack is when someone insults YOU, not when they insult your product.  There's a big difference and people need to learn to separate the two.

Someone on Youtube actually made a video satire about the Guardian, which basically made fun of it being a big saber.  It was funny and I had no problem with it.  I didn't take it personally.  Not everyone is going to like every saber we come out with, that's why we make a wide variety of designs; something for everyone.

However, the online "war" going on right now is not about sabers, it's all about personal vendetta, old grudges, and ego trips.  It truly is nothing but personal attacks.  I don't think today's customer really cares about anything other than the sabers themselves, so I'm hoping we can put an end to the pointless banter and stay focused on improving the sabers in our hobby.

That's what I'll never understand about this instance. Every single person has the right to choose who they give their money too. If you decide to go to a saber smith and pay them $500 to make a saber you designed, why should that be a problem? Same for a person who goes to US and sees a saber they like with features they want. I personally see absolutely no difference at all. In the end, the guy with his US saber will still duel his buddy with the flashy hilt that has accent LEDs and epic sound fonts and they'll carry on afterwards and neither will think nothing of it. Question: why does that behavior have to change once logged online?

@Manroon: Thanks to you too for the props!

Ah.   Well, that was why I used the word "allegedly" when I talked about the vid - I had heard allegations about an attack, not seen demonstrated proof.  That's not an attack.  You hear language like that in infomercials on TV all the time.  That's just advertising lingo - heck, throw in a "If you call right now, get 2 for the price of 1!" and that could be on a TV station at midnight or after.  Thanks for the clarification, Amanita.

At the end of the day I just want a cool looking lightsaber that lights up and makes noises. I don't care who makes it, what it costs, or who did what first, second or third.

I'm going to respond to this here and here only.  I'm not going to waste my time posting this at other venues because no good will come of it.  I'm also not sure if Acerocket (or whoever was offended by my video) will read this, but I'm sure it will get to him one way or another.

I am a businessman.  And my business is selling sabers.  Selling the sabers Ultrasabers customers want at a good price in the best quality possible, in the best time frame and with the best service.

My comments in the video were to promote OUR sabers.  One of the best features of an Ultrasaber is our affordability, thus my comments about the price.  Another great feature of purchasing an Ultrasaber is the fast time of delivery.  2-3 weeks at most, but typically everyone knows we usually gets sabers shipped in 1-3 business days.  Thus my comment about the time frame. 

I did not name names nor point fingers.  I am trying to sale my lightsabers here.  And in doing so I am going to tell my customers what I believe they need to hear.  Hell yea, why pay $1500 somewhere else when you can get a beautiful saber you can fight with or display as a trophy or use with a costume right here from the people that do it the best in the business... Ultrasabers, for a fraction of the price.  It's called advertising, it's called marketing, and it doesn't hurt one bit that it is the truth!

This video was not an attack, it was not malicious, it was not meant to hurt anyone's feelings.  This is BUSINESS.  I am promoting a product.  Did I lie about anything?  Did I call anyone out in specific?  Did I pull another lightsaber out and start bashing it?  These are rhetorical questions, the answer is no.

I want customers to know the benefits of owning an Ultrasaber.  In the video I advertise, market and present these benefits by comparison.  There was no malice in my video nor my tone nor my presentation.  And I did NOT make this personal or attack anyone.  This is business.  And I'm in the business of making awesome lightsabers.  So I'll get back to doing just that and get off these forums.

You guys take it easy. 

Peace

It is not at all that plain and simple. A high price could indicate a lot of things, and only some of them may be relevant to quality. First and foremost is volume. If you're having a hilt made as a one off by some solitary builder, his cost is going to be, literally, magnitudes higher than a company able to pull cases of volume. Sometimes items are priced high just to increase their appeal. I'll never get it, but we all know people who WANT to spend more in order to increase the prestige of ownership and there's never a shortage of workers in any industry willing to try and hit that market.

Is that the case here? Hell if I know. But I DO know that high quality aluminum is high quality aluminum, silver is silver and black is black. If someone wants to spend $200 on a product in all practical ways identical to another at $35, that's their prerogative. That does not necessarily mean their hunk of nerd shaped metal is any better than mine. And you know what? I bet I have a lot clearer conscience swinging the thing at telephone poles than they do.  ;)

Just saw it first hand over on FX. Someone posted wanting an FX Obi TPM. Someone posted about the prices on ebay and then mentioned the Guardian. Someone responded about the size and I replied with the length. All of those posts are gone now. This is just sad......Can't people grow up and move on?

The more people are treated like crap in other places, the more they come to Ultrasabers.  Their hope is to hurt Ultra when in fact I am seeing more people coming here.  Like K-Mart in my younger days having poor customer service and awful floor people, Walmart came in and took over.  Now Walmart follows suit and I am looking for another chain to come in and take over.  Customer service and friendly staff are the keys to success.  Maybe others will see it before all of the customers go away.

Yeah they have a policy there now about discussing Ultrasabers products.  I tried to recommend one a while back and got a warning about it... I guess they just try to avoid the drama too... who knows.

I agree though... it's a little silly that you can't recommend US.  That puts them in the same group as Saberforge, and they are KNOWN to be a terrible saber manufacturer.  Almost an insult IMO, but whatever.

thats just rediculous. not even being able to post the length of the hilt? i'll never understand some of the things that they take off about US. i mean not wanting to discuss matters about companies in legal contingencies is one thing, but removing information from someone actively seeking just factual information about a product is different.

Yeah kinda silly.  I hate seeing someone looking for a Qui-Gon saber and being unable to recommend the Consular to them... only to see somebody tell them they should try to get one of the higher-end replicas they make over there (which tend to easily hit $1500).

Not that I'm dissing high end replicas, if you like them that's your thing.  However, telling a new member to the lightsaber hobby that they need to spend that kind of dough to get the saber they want... it's just wrong, and likely to send him running in the other direction.

True words Nero. I would never have gotten into this hobby if it wasn't for Ultrasabers.

Exactly.  My wife thinks $150 for a toy lightsaber is kinda outrageous.  If I told her I paid $1500 for something like that I would be sleeping with it in my van somewhere.

I have started to PM people with answers to their questions. Someone asked the other day about the Ultraedge blade. Instead of posting the answer I just shot them a PM. He replied back with a big thank you. If I see other posts I'll do the same. Of course nothing but political correctness from me. I'll send a nice well written PM instead of posting something that could get deleted.

Guys believe it or not, it is better this way.  This is a policy that has been agreed to by both parties.  There is no need to discuss Ultrasabers products in any way, shape or form over at FX Sabers.  Those guys do their thing over there.  And we do out thing over here.  While there has been no threat of lawsuits as rumored by others.  We do own the registered federal trademark for Ultra Sabers and as a business decision I did not want them discussed over at fx-sabers, which because they do actually sale sabers over there, are considered a competitor in the same marketplace as us, they are not just an open discussion forum because they do actually profit from the website.  This has nothing to do with Alex, as Alex and Michael Murphy (Yoda) are good friends.  But this was a decision I made for the best interest of the company.  Every single post or comment made about an Ultrasabers over at FX Sabers became flame bait.  It was exhausting trying to defend ourselves over there from a community and moderation staff that clearly hates us to suit their own best interest.   

If you feel there is a dire need to communicate to an FX Saber member about something Ultrasabers then doing it via PM works just fine.  Just like I'm sure the FX sabers community communicates with our members via PM as we've heard about on many occasions.

There is really no need for us to all hold hands and dance in the forest, we just need to co-exist.  They can do their thing over there and we will do our thing over here and never the two shall meet.

While we don't have a ban on talking about other sabersmith's sabers here.  We most certainly have made it known that discussion of other sabersmith's sabers on saberforum, rather it be in a positive or negative light (except Saberforge and there is only one light to talk about his "sabers" in...) is taboo.  And we do moderate these types of posts at our own discretion as it pertains to Ultrasabers or not, because we do not want to cause unneeded drama.  And we don't allow linking to outside sabersmiths or sabershops for the very same reason.

In the end guys, there is no need to rally the troops for us to have a presence on FX Sabers.  There is a great place to talk about and discuss Ultrasabers, and we're all already here.

Peace

I agree Deep, and please don't get me wrong, I'm not trying to start a PM revolt or anything. I am an active member there and am becoming more so here. It's just hard trying to be on two forums and knowing that newbies have questions and can't post questions without them being deleted before they can be answered.

I would love for both sites to co-exist but since that wont happen anytime soon it seems PM 's are the way to communicate to an extent.

As you wish, My Master. *kneels*  :)

I'm just shocked at the vitriol there about US, even having finally gotten some insight as to what it's all about. Right or wrong, it's annoying... It's like ending up on a Honda forum and being a Toyota fan... Yeesh. People are worse than Boston fans, I tell ya! :P

Seriously speaking though, I've signed up there to discuss their parts and equipment, as well as to better read and search for reference material, but I just steer clear of the US "debate," as it were. They make nice stuff, just awful noise. I'd rather be a true Jedi and refrain from attacking them for the sake of a bit of pride. :D

I guess everything boils down to the old saying, "lead by example".   Its an extremely useful tactic, but also very hard to hold to.  So as long as we, and others on the opposite side, lead by example, things will improve over time.  The venomous posters and pitchfork groupies feel like they are actually hurting ultrasabers... once they realize they are actually having somewhat the opposite effect, they will quiet down, at least publicly.  There will always be bashing of someone, somewhere, and all we can do is not give them any teeth. 

I would also offer to take up the flag of pm heroism, but I don't think a flood of pms will look positive either  ;D.  I applaud those who are using maturity and positivity in their efforts. 

As a side note, another place to watch for new saber questions is the rebel legion.  I've seen a few there, and they also seem to nix US talk.

I've noticed that myself, lurking over at the RL boards from time to time. Odd, as from what I remember several there used to recommend US to new people fairly often. My memory could be faulty there though, it's happened before. lol

As for not showing any teeth to the opposition.... I would point out that the occasional Kit Fisto smile MIGHT be in order. Heh heh heh.... ;D

Well this ticks me off. Over on the "other" forum, if you mention this site or it's products, those posts get deleted. But, there has been an on going sale thread of UltraSound soundboards there since January! Why hasn't it been deleted? Because a Moderator is the original poster!

They have said that they allow sale threads, just not... discussion.  Not a lot of drama makes sense.  Not sure though how it hurts anyone other than the blatant hypocrisy?

Thanks, I must have missed that part. All is good though. :D 

@directorcass
Your Post on the selling of the Ultrasound board by a staff member is incorrect.
Several SaberForum members have listed sales in the TF to resell Ultrasabers products. Including SF Staff members. I can compile a list for you if you like.

Resales of sabers & parts is part of the TF tradition. Ultrasabers, SaberForge and NovaConceptions products are still allowed to be resold. If the owners of those trademarks have an issue with that, they know who to contact. We will remove them if directed to do so, and a rule will be added to the TF R&R explaining why.

On the recommending of Ultrasabers products to FX members
In Reply #273, Admin Deep acknowledges FX as a competitor in the market, also that the rule in place is agreed upon by both parties.
The forums are the current FX storefront.
If going into SEARS/Ace Hardware, and handing out Home Depot/Lowes flyers seems like a reasonable act to you, I'm sure the security staff and lawyers at SEARS/Ace Hardware will have a difference of opinion and consequences for doing so.
This PM campaign referenced to above is highly disrespectful to the agreement in place.
 

While I agree that the matter should be left alone since Deep has posted his thoughts on the matter, I would like to point out to this that there are currently over 10 other competitors that are both advertised and discussed on the FX forums, and thus the "current FX storefront."  As such, your analogy is not quite appropriate when considering the context.

While I agree, I think it's best that this rule be upheld (especially since it was agreed upon by both parties).  Any post supporting US over there was almost guaranteed to degenerate into a flame war, so it's really best for everyone that discussion is kept to a minimum.  If it isn't, Mods over there will have extra work to do cleaning things up while Ultra will be inclined to defend his company... it's just more fuss that no one needs.

Personally I've never felt like Ultrasabers and FX-Sabers were ever in competition.  This is merely due to the VERY different types of lightsabers that they sell (highly detailed customized replicas vs regular battle sabers), but that's just my opinion.  I'm not protesting this rule at all, just figured I'd put in my two cents.

Jango, no need to compile a list, as stated above, all is O.K. I was advised that sales threads are allowed. It's all good.

If you re-read my post I am not starting, nor ever intended to to start, a "PM campaign". I stated that if someone asked a question, instead of posting an answer I would just PM the answer to them.

When I did this the topic was someone wanting an Obi TPM and how sad they were for missing out on the recent custom offering. I merely suggested, in PM, that they may want to take a look at the Guardian. This is hardly a capmaign, reponding to questions via PM.

I do not, and will not, start any thread on FX about Ultra Sabers or their products as pertains to the agreement as specified above.

And since this is not a PM campaign, as I clarified above and that PM's are dissrespectful, I will point out the quote below.


But since this has ruffled some feathers I will cease trying to help anyone understand that FX is not the only place with knowledgable people.

Allow me to clairify.
A member posts they want a particular saber on FX.
Your PM directing them offsite to find said saber on a competitors website that does not want to be involved with FX is disrespectful to the agreement in place.
You are advertising for a competitor as word of mouth.
For all you know a FX member has one or is getting one ready to sell and intended to contact them.

Again standing in a store and handing out flyers to a competitor's store however slyly is still wrong.

Example #2

Someone hears about cool lightsabers or sees them in a store. They google the name Hasbro FX Sabers and see a website. They join and want to know all about lightsabers and where they can get one. They want an Obi TPM. They find out that Hasbro doesn't make it. They find out that the dealers on the forum don't make them anymore. Someone sends them a PM saying well, there is this one that is inspired by the one you want and is currently available.

In your scenario, I should just sit around and wait to see if anyone wants to sell me something?

The forum and Mods wont allow it, but this nonsense could go back and forth all day.

Moving on now......

Jango, as a staff member of FX, would you similarly discourage FX members, like General Veers,  from PMing the members here to bash my company and promote FX Sabers?  That has been happening here for quite some time. It would be nice if that behavior would stop.

Perhaps it was a dire need.

I'll craft an announcement and post it in the website news and announcement area.

Dire need?

In reply 273
If you feel there is a dire need to communicate to an FX Saber member about something Ultrasabers then doing it via PM works just fine.  Just like I'm sure the FX sabers community communicates with our members via PM as we've heard about on many occasions.

Your announcement request has been posted.

Thanks for taking the high road.

To clarify, if someone asks a question about Ultrasabers or FX, I dont think its out of line to pm that member. However, if Michael Murphy wants this to stop, all he has to do is ask.

What certain well known FX members were doing were PMing random members here on a defamation campaign and using their FX credentials to bolster their credibility.  That type of behavior cannot be justified and casts FX in a bad light.

Regardless of anyone's position in any of these debates, those tactics should be discouraged by all sides.

I openly oppose any member of Saber Forum using other forums to attack another company.
Saber fans tend to be very loyal to their builder of choice. That loyalty can be manipulated to turn customers into weapons by sicking them on your competition. It is an obscene abuse of trust to use your customers like that.

I will always encourage our fans to support us in a positive way and will never use them as pawns in a business war.

I only wish everyone in this hobby would do the same.

In support of Ultra, I have placed all of my comments here on this forum.  My online name is bluespike74 and bluespike1974.  I go by nothing else and I have gone by nothing else since 11/19/2001. 

Ultra has never asked me to attack anyone or encouraged any comment that I have posted. 

It has been my personal observation that the more anyone (regardless of forum or media used and regardless of where their loyalties lie) takes to the net to bash Ultrasabers, the more that I have seen people come here to ask questions.  Often times this leads to people buying products, sometimes it doesn't.  That is just how the cookie crumbles. 

The funny thing about life is that truth often rears its head no matter the time or situation. 

People are offering olive branches and seeking peaceful resolutions, I respect that.

People have the individual choices they have to make, I respect that.

In the end, respect for ourselves guides our morals.  Respect for others guides our manners. 

Everyone regardless their feelings or position should read and take to heart Ultra's post about how we should be discouraging attacks on others and that we should be working hard to support our builders of choice.  These two things can be achieved simultaneously.  You can build your own house and not destroy your neighbor's house to do it. 

My hat off to Ultra for stating this so well and calmly.

Blue

Well said!  ;D

To counter your example there are posts on here asking for Imperial Knight sabers.
I assume Ultra and Deep have seen these and could be working on these to bring them into the ultrasabers store again. I owned an original and it was fun to modify and use.

I know of one store and a member that sells IK's and or is getting ready to list one for sale soon
Would it be okay for me to PM those members and tell them the stores and members name and they will be available soon?
Clearly not. It would take sales away from US to do so.
There is a rule against advertising competitor shops on this forum. The Selling notices is similar.

All I'm asking is that the agreement be respected on FX. I do not want to have to put a rule to deal with this in place on FX. If it is going to be an issue, I can see about making it so.

If there is a specific question about an Ultrasabers product, please direct them here. I do this often.

http://www.youtube.com/watch?v=dx0Shn5Hvpc#ws (http://www.youtube.com/watch?v=dx0Shn5Hvpc#ws)

If FX Sabers has a policy about what can and can't be discussed in private messages, then I guess people will have to abide by it if they want to use that forum.

Jango, is it safe to assume, by your posts here, that you are authorized to speak on behalf of FX Sabers?

I was under the impression that the PMs would be to people who were new, or were asking about "what sabers are out there" type questions.  NOT "Im going to buy this one" type posts.

You have to admit, if someone posted a response IN A THREAD, "hey theres US and they are good for what youre looking for" they would be flamed off this earth, after they were told "we don't talk about US here".  Those specific situations would be when a CUSTOMER (not "advertiser") of US would PM them and mention that, hey, there is this other type of saber company that you could look at.

How is that disrespecting competition? Especially since it is PM, especially since it is not aimed to discredit anyone, and especially since it is on a board where there are plenty of "other" competing sellers present?  


I'm JUST trying to understand and make sure we are on the same page.  No one here was ever suggesting that we "take up a cause" and get US "back on the FX forums" via PM.  We're not trying to undermine anyone, just avoid open thread talk while offering help to people who may not know all their options... NOT trying to upsell or downsell anyone.

Official rules now on FX:

"ultrasabers has reported that members here have been using the PM system on saberforum to bash his company and promote other company products.

If you are doing so, Stop doing it.

Unless there is a DIRE need or you are asked a specific question directly."


"On the same note, those of you who are using the PM system here to talk about Ultrasabers products, stop it.  I know that Alex approves of this but he can't have it both ways.  He is the one who requested we stop talking about him, so we should stop talking about him.

If there is any confusion or questions regarding either of these two posts, please feel free to contact a staff member."

I have a hard time believing Michael Murphy actually approved any of that. 

 This thread is not about discussing the private message policies of other forums. Let's just move on from that subject.

so far ive seen two people from other forums come in to this thread in particular and try and "speak their side".

has anyone from here done the same at other forums?  dont count PM's please, thats not publicly posted, its a discussion in private.

so you see where im getting at? we've got people creating accounts just to come into THIS particular thread to speak out against. . . what?

i'll be honest, im scared of FX forums, i mean seriously, im one of those "new people" to the saber market and i wont go anywhere else because i see this trash and im discouraged.  I mean Jango comes in here with this "polite insulting" and im like, wow, if he's a mod at fx forums, i dont want to go there.

its almost like, other sabersmiths are jealous of ultrasabers success and they just dont like the fact that ultrasabers is making such low cost quality products.  I cant support anyone that WANTS you to pay 4 - 500 dollars or more for a saber.  Ultrasabers gives me the impression that they are TRYING to keep costs down for the everyday joe.  That's what i need, someone that is going to look out for me and my wallet.  You do that and i will gladly fill your wallet.

let me tell you how i found out about ultrasabers.  it wasnt a google search, it wasnt some BS forums, it wasnt even by someone i knew that purchased an ultrasaber.  it was from YOUTUBE COMMENT.
i dont even remember what video but there was a random comment that said, "PSSSHHH GET AN ULTRASABER"  i searched for ultrasaber on youtube and saw the durability video of the pvc initiates getting slammed.  i went to the website and saw how GOOD the prices were.  bought 2 standard issues, LOVE THEM, they work great.  and now they have my loyalty as a customer.  That's how its done. 

Ive looked at other sabersmiths, and they are just asking a lot.  they are, dont lie, if ultra can offer sabers at this cost, then there's no reason other sabersmiths cant either, they JUST DONT WANT TO, thats what it comes down to.  so i will not support some leech sabersmith that wants a 500% mark up or w/e not when i work an hourly job and kick shell all day long for a hard earned paycheck. 

i get it though, its like in an MMORPG, you get all this cotton, and ur selling it for 5 gold a stack, then some guy comes along and sells the same stack of cotton for 1 gold. LOL it's glorious isnt it?  yes it is.  so guess what, you can either keep selling the cotton at 5 gold and well, not sell; or you can drop your prices to compete.

period.  i mean, nuff said, Ultrasabers = Low cost Quality products.  they are getting better too so if i were another sabersmith, i'd either, get used to it, or make a better product for cheaper.

Can I just say, as an impartial spectre this is like watching a verbal train wreck for the past couple pages.  I did find a page on RL that dealt with what this page started out about and by page two they had it listed very well in a boiled down surmise of the many pages here, even included opinions about US. I visit FX to read their pages, I have visited many places. Although here is the only saber place I have an account with and post.

One thing to keep in mind I think, and do,  is that if you get one piece of spam you can leave the torch and pitch fork alone and simply ignore it. A word for or against another company is merely opinion, whether informed or uninformed opinion and possibly helpful, or spam drivel. Either way, in this instance looking the other way, going about your business, and letting a bygon be a bygon isn't going to hurt anyone. Also consequently might give the forum moderators and owners a bit of an easier time and keep them in a generally better mood.

Peace out 8)

There are a lot of assumptions in your post, and I don't think other builders are all purposely hiking prices.  There are a lot of detailed, high quality, custom builds with lots of hand-cut parts (shrouds) that go into them.  It's unfair to accuse them of purposeful price gouging, IMO.  Different prices are right for different people, that is that :).

I also wanted to add that I think that other sabers from other people look awesome... just not for me at the moment.  I love to look of a crystal chamber, of a shroud, of a custom build.  They look wonderful!!  One day I would love to be involved in it... but right now there are too many toes to be stepped on, I think.  That is why I lurk, and learn as much as I can from reading other threads :)

I think the difference between US and a lot of the other sabersmiths is this- a lot of the other smiths specialize in custom, one-off sabers, where the only upper limit is the skill of the sabersmith, and the pocketbook of the client. I won't call Ultra's sabers mass produced, but they are made in larger batches, with a series of  standardized models. And where production is concerned, some things have to be taken into account- super-detailed designs might not be practical, due to the inordinate amount of time it takes to make them, for example. So there's the task of coming up with a model that's practical to make as a "production" piece, but visually interesting enough to encourage sales. So comparing US to some of the other smiths out there who specialize in one-offs is sort of like comparing apples to oranges.

On the RL forums just recently, somebody mentioned the Guardian, and somebody else mentioned that it wasn't totally screen accurate. I responded "That's to keep Uncle George and his lawyers happy"- you can't openly sell exact copies, there's gotta be a few points of difference.

As a very new member of the forums, and having just recieved in the last week, I would like to put in a quick note about my support for Ultrasabers, the people on the forums, the masters, and for ultra himself.

I have never been to the fx forums at all, and oddly enough I cant remember how I even found ultrasabers.

I have been looking at picking up a saber for a while now, originally looking at the 120$ ish hasbro force fx ones, mainly to start collecting. (I knew they couldnt be used for dueling without ruining them) I used to collect swords, but now have a 2 year old so the wife made me get rid of my collection. (nero would be jealous, i had the official replicas of twinkle and icingdeath)

Before I ordered my saber, I checked out some reviews on ultrasabers and the saber in particular (Guardian in guardian blue) on youtube. Saw a couple negative ones, and decided that I saw far more positive remarks than negative. I took a chance and ordered it.

I have had my saber since friday of last week, and am absolutely thrilled with it. With the fast shipping, with the way it was packaged and protected. The balance, the durability, everything.

I love having a saber i can duel with. I used to take and practice various martial arts when i was in high school, and for the first few years i was out of high school. I love being able to have fun with what i learned, but in an incredibly awesome/dorky manner.

The reception I recieved on the forums, the positive nature of the members, and the enthusiasm they have for this hobby of ours is brilliant. If there is so much negativity on other forums, i want no part of it. Ive dealt with enough online garbage and trolls (thanks to far too long playing WoW) to bother spending my time joining a flame war.


I got an affordable, beautiful saber, that I can actually swing around and duel with. Looking around online I found one other site that has sabers that can be used for light dueling, and Im sorry 475$ is not feasable for me to spend, its just not worth it.


So many people at work are impressed with the price, and the look, and the balance, that I probably have about 10 more being ordered in the next week or two from other guys here. In fact, an old friend of mine I used to spar with ordered one after seeing mine, it got here today and we are heading out to a local park tonight to work on some velocities, and a few of the guys from work are coming out to try them as well before they order.



Ultra, keep up the good work, you make a great product, good luck with the litigation.

Nero Attoru, thanks for the warm welcome and entertaining banter on the threads.

To everyone else, hope to talk to you guys more and compare notes, ideas, and just shoot the breeze.



I wont be buying a saber from anywhere else.

i support ultrasabers indefinately.

i got my first saber today, affordable, durable and then some, and by heck, if it doesnt half look like a laser sword type thing that you would see hanging off a force-using, ass-kicking type person off of a set of films that is rather popular, i dont know what does.

point being, no matter what i have read, seen or heard about US negativly, from personal experiance, i would be downright afraid of using another company to get one, only (and i repeat, ONLY) for fear of the saber i get is not one tenth as good as the one i have.

the service is astounding, the pricing is unbelievable and the product is damn well awe-inspiring.

thank you Ultrasabers, you freakin' rock!

Well, this is interesting. I've read about the first 10 pages, and when I get more time will read the rest, but had to comment.

I've been looking into purchasing a sabre recently. After seeing the insane prices some people charge (1k GBP +) I couldn't help but just shake my head and wonder why on earth people can justify over 1k, for something with £200 (retail value) worth of electronics/fixings and a £20 piece of turned metal on a lathe??

Sure these things take time to make, but I've made custom hilts as props for costumes and movies for a while, give me a few tubes, some fixings and a chunk of metal and I will cut / grind something out and polish it in one evening that looks half decent. So where do people get off charging the crazy over inflated prices? I decided after making a few enquiries and getting ridiculous prices back over 1k gbp, that I would just fit the electrics in one of my own custom hilts. I enquired about a CF, but alas it seems that they are not readily available, and from what I can see, the majority of these get reserved for the so call 'premium' affiliates. Indeed when I sent an email to Erv asking if there were any versions available and where to possibly source one, I recieved a very un-friendly one liner saying there wern't any. Good service.....Not only this I was told by several members of other communities that I would be lucky to get one for under several 'hundred' USD. Well, you're exactly right, I would be lucky indeed, because I have no intention of parting with any money for one now.

I looked into other options, such as the PC, but again not easy to get over here. I found US with the obsidian, although not quite as feature rich as some others, it seems to be a vast improvement on the MR series boards, and it will enable me to load my custom fonts I have made, but wait, for the cost of a similar board and even part of the electrics I would want I could get an entire US hilt with sound already installed!

So, how did I end up here? Well, I stumbled accross US and sadly, it was the negative publicity from other saber communities that got me reading about them. The first places I found were PL, and FX. I was interested in placing an order for a staff with US after seeing attractive pricing and reviews, but was a little put off with all the negativity I found. Indeed if it wasn't for me being able to read between the lines, use a little common sense and see that a lot of the videos and posts seem to be just blatant unproffesional witch hunts against US, I don't think I would have looked further. Thankfully it seems the over the top camaign to slander US just made the claims seem all that little more strange.

It is sad though that it has come to this, I mean, I saw the launch video of the Obsidian with Ultra and Nova and it seemed like they were embarking on a good partnership / venture together?

Anyway, I'm waiting to find out about purchasing from US over there in the UK, and I'll post back if / when I get my sabers on the forum :)


Cheers,


P.S, a little off topic, but I'm also an audio editor and I am planning on loading my custom fonts that use some of the SFX sound packs I have created for movies into the Obsidian, if they come out ok I'll let you guys know.

Saber addict living in the UK here.  Shipping is expensive, so it's best to combine as much as you can into one order - but aside from that my stuff gets here pretty quickly (15 days or so from clicking order) and arrives safe and sound.

To be honest I havnt actually ordered a saber yet (but i will very soon).

When I first decided I wanted to buy a saber I looked at the FX line. I saw they had nice metal hilts and the blade was removeable on some of them. I then moved on to looking at some other more custom sabers (cant remember exactly why but it was probably a comment on some review of the force FX sabers). I went through several websites before finally landing here on US.

Firstly the prices here are VERY good. They are high enough to get a quality product but low enough you can invisage getting another saber or getting sound fitted etc...

Secondly I think that if anyone wants to go to another forum or come to this one from another forum it is fine. As long as you don't go advocating a different product. People come to these forums to talk and debate sabers. Not to cause fights or be rude.

I have read positive points and negative points about EVERY saber producing company out there. There are ALWAYS people who have grudges and will post over and over and complain about a particular company. As far as I've seen US has a very large, dedicated fan base and people are friendly, warm and helpful. I have not seen this on other forums hence my decision to stick with US.

If you have a problem with US you can either be civilised about it or go else where. Its that simple.

I haven't bothered to read more than the first and last page but i want to comment nonetheless.

Firstly i have built a few custom sabers for friends and family, and even just using PVC the cost ends up about the same as an US. The only saving i have is on postage, but i lose on time. So this points to two things - US are doing a fantastic job at providing reasonable cost sabers of a great quality. My hat off to you guys. I love my US`s

Seondly to those who complain about excessive prices on custom work, stop because you don't understand. Setup costs are high when you look at getting a good soldering station, a metal lathe and a mill. Thousands of dollars. Plus you haveto cover labour - time is a big cost factor. And when you have a more elaborate saber you would be surprised at how quickly $10 parts add to hundreds on the cost.

Finally, i have had issues with one of my sabers and Deep has been very good in resolving the problems. So thumbs up for customer service.

I have four sabers and I have bashed the living hell out of them. I have no idea what the bad reviews are talking about. It's a pretty simple mechanism.

These are excellent products. I have tested them to their omits and the hilts still look like new. they are priced well enough you can try one out and see for yourself.

EXACTLY! A lot of the people complaining aren't even customers, they just go by what they've heard from anonymous people on teh interwebz.

Just a sort of side note, but that might have been either someone seeing something in there you didn't mean, or possibly (depending on if this was far enough back) the differing habits and whatnot of previous mods compared to the current ones. Just my 2 cents on that issue.

On a similar note, I have had one hilt that had some issues crop up shortly after purchase myself, but Emory was ready and willing to get it repaired for me under warranty right away. Heck, the tech who fixed it literally rebuilt the whole saber! I think the physical hilt and MAYBE the switch are the only 'original' parts left. lol So even when that rare quality control slip up might somehow occur, anyone who wishes to make the effort can check the forum. Send the guys an email, be polite and they will too, and the unmatched customer service of US will get you fixed right up. :)

I ordered a saber back in February for my brother and there was a problem with it, BUT I sent Emory a nice email about it saying that I understand that stuff can happen but I know they always make it right, he told me to send back the hilt and they'd take care of it. They did and there hasn't been a problem since. One thing that I have found throughout life is that politeness goes a LONG way.

On the comments about posts being deleted concerning quality, I cannot stress how many times I have read posts directly from Ultra asking people to please give them a chance to correct any problems prior to posting on the forum. 

Ultra owns the company and he has been really cool to create this forum so that his customers can discuss his products.  Giving his team a chance to fix a problem would be really cool so that a complete side of the story can be reported would be a nice way of saying "Thank You."

If you think one sided responses cannot hurt someone, google Richard Jewell.  He was the police officer that a news agency reported was responsible for a bomb during the Olympics and was later found that he was saving lives, not taking them.  The news agency was nice enough to give an apology during their 3am newscast but many conspiracy theorists believe the man eventually convicted of the crime was framed due to the original  report that aired during primetime.  Not a nice thought huh?

If anyone believes that censorship is present here, then visit some detractor web sites, post a comment questioning their rationale and see how quick you are banned.  Not comment deleted, out right banned. 

Very true, and something I meant to add in to my post - you can post about problems, but make sure you follow the forum rules when you do.  Part of the rules on the forum, if I remember, are to contact Ultrasabers so that they have a chance to resolve your problem before posting on the public threads.

Yup, that's another common mistake I've seen.  Some people are decent about it, merely mentioning an issue they have... but again, there are some nastier folks who decide to throw a fit about something they were unhappy about.  I can understand if you're unhappy about something, but not giving them a chance to resolve it before you throw a tantrum is rather rude.

I'm not referring to anyone here, btw.  Those kinds of disgruntled folks tend to "take their ball and go home" when they see their stuff edited - good riddance!

I too have seen some nasty things posted about Ultrasabers, and I can honestly say that my whole experience with Ultrasabers was nothing but positive. I ordered my first two sabers (a Dominix LE v3 and an Aeon LE v3) about a month ago. Together with shipping they cost under $240. I got these sabers with no sound, but with covertecs attached, and two covertec clips. This price of $240 was less expensive than even the cheapest of sabers on other sites. (And I got two sabers for this price). Also, in the menu for these sabers is a notice that says, "Usually ships in 2 to 3 weeks." The time I ordered, to the time my sabers came UPS to my door (and I used the cheapest shipping) was 10 days. Other saber-smiths take months. Lastly, the customer service from you guys is AMAZING. Before ordering my sabers, I sent Emory 5 or 6 emails with various questions about Ultrasabers. Almost every time I sent an email, he replied overnight. Also, when I got my sabers from you guys, I was missing the two covertec clips. I called you guys, and Emory picked up immediately. When I told him the problem, he apologized, and said that he would put them right in the mail. He also then took the time to write me an email where he apologized again for the inconvenience. I got the clips in the mail about 4 or 5 days later, and that whole experience actually made me think even higher of you guys than if I had got the covertec clips with the original order. I can tell you right now, that you guys have some super great service, and you sell phenomenal products. I will most definitely be shopping with you again  ;D

I've seen tons of youtube hate videos about you guys and I'm getting tired of it. Its still going on. Just seen a recent hate video. Complaing about the FoC since its on CF and PC-U already. They all just need to get over it. I have 4 Ultra Sabers and have NO problems with them since they are only stunts but still.

So that future viewers of this thread understand, Ultra addressed this earlier in the thread.  The Flash On Clash has not been trademarked as many would lead you to believe.  Even if it were, it would need to be handled in the courts and not on Forums and YouTube.  This thread was not involving Flash on Clash, that came later.  The origins involved two people who disagreed about Sound Fonts and took the matter to court as responsible individuals.  Unfortunately, individuals who were impatient with the court system of the USA decided to take the side of one party and head to the forums.  Most of that hate was not allowed here.  Since the hate messages were taken down, individuals decided to take to PM and harrass Ultrasaber people and trying to tell them how to spend their own hard earned money.  As I have previously stated, my money, my business on how I spend.  Flash on Clash became an issue later and when that did not seem to stick, some took to recruiting outsiders to harass people via YouTube.  I personally had a guy representing one of these haters post some really nasty anti-gay messages on a video of my infant daughter.  A truce was called for by all forum owners to have this kind of thing cease and let the courts handle it.  To my knowledge, neither of the original two people ever took action to encourage this type of behavior.  Ultra provided this thread as it was being said that he must be guilty because he is not responding to accusations.  This is the only place where discussion of this matter was ever allowed.  Regardless of anything though, it is my (and mine alone) opinion that haters are going to hate no matter what the verdict.  Those that support and are loyal customers of Ultrasabers will continue to spend our money as we see fit.  From my own investigations, I discovered a thread on another forum where things were made more clear to me.  With anything in life, misunderstandings occur but that is for the people involved to handle.  Those of us on the outside need to let the two originals handle their business.  That was the advice given on that forum and that is the advice that I pass on to future readers here.  It is sad that the haters continue to hate as it often back fires and makes people less likely to do business with those they are claiming to support.  I have previously stated and continue to hold firm to the notion that after the attack on my daughter's video was traced back, I will not have any business dealings with the sabersmiths associated with the individual that took such a dispicable act.  I do ask that all respect the wishes of everyone and not get into a flame battle with others when it does nothing but cause good businesses (on all sides) to get hurt.  Have a nice day and happy sabering!

So with regards to everyone else here, I'm fairly new to the community. I came to Ultra Sabers on the word of a friend who had purchased a saber from US while at Wonder Con or Dragon Con. (I cant remember which). I hadn't actually even seen the saber, but from what he said, he looked really happy with it. I trusted him, and that is how I ended up here. I ordered two items myself: An Overlord and a grab bag. I received my orders within 2 days and they arrived on Star Wars Day. The packaging was sturdy. You can tell that they take care to make sure that your merchandise is shipped carefully and will not get damaged. The hilts were beautiful and sturdy. The LEDs are bright. The blades are durable. And the price? Well lets just say I spent a little more than I had planned, but a lot less than other sites.

And above all, I gave the grab bag hilt to my son. And thru Ultra Sabers, I have grown closer to him, and we have a hobby we can now share together.

I am a US customer for life.

So i'm new here.  New to the saber community.  Like newborn new.  Only discovered there were people doing this anywhere near an affordable price range a few days ago.  This is the first place i found that looked like somewhere i'd like to buy from.  Searching around the net, i started finding some of the anti-US stuff.  Started looking into it because i don't take flaming at face value, but i also HATE getting screwed on stuff i pay tripple digits for.  Most of the feedback i found on other sites (in general feedback threads, i avoided the 'US is evil' threads) was possitive.  The, shall we say, sound font rumor concerned me though, but after reading both sides (and the middle), well...

Let's just say i placed my first order for a US saber a few minutes before starting this post.  ;D  The conclusion i've come to about all this is (as some people i know would put it) "Haters gonna hate."

Looking forward to seeing what i get when it arrives.  Or rather, what my wife is getting.   :P  Looking forward to when i can afford to order one for myself, because i already know what i'm gonna get  ;D

Hello to all!!

I have been a lurker for a long time as I was trying to save up to buy my first Saber from US :)  I recently received my RGB Dark War Glave and am 1000000% happy with it!!  I was even at a sword practice and pulled it out for a go.  I was dueling against someone with a Shani and it was AWESOME!!  I can't wait till I can save enough to get another (probably a grab bag) just for dueling  ;D With all the Hype going around about US and others Bashing US I figured by the Forum would be the best place to figure it out.  All I can say is that I LOVE my US and am still trying to convince my Family and Fiance to work it into the wedding somehow  ::)

Again Thank you Ultra Sabers!!  You have a Loyal customer always!!!!

May the Force be with you
batty53

I agree with you about the entire post. Also i have recieved nothimg but amazing customer service, and will never look anywhere but ultra sabers for my products.

In regards to stealing from TCSS by making things that are MHS compatible, how many people here who've bought Ultra's MHS compatible sabers have gone over to TCSS and bought MORE parts to play with, that they would not have otherwise? I bet we've actually brought TCSS a few more sales that way!

Im sure a fair amount of people have gone to TCSS for some parts, but how long has TCSS been around?

Probably longer than Ultra has been dealing in MHS parts. It really wouldnt be stealing sales from them if ultra added to the parts he already offers.
http://www.ultrasabers.com/category-s/84.htm (http://www.ultrasabers.com/category-s/84.htm)


I look at it this way, i know i draw paralells from airsoft a lot but here it makes a lot of sense. Tokyo Marui is/was THE big airsoft manufacturer, they were one of hte first to have a solid reliable design that lasted a looooooooooong time without needing a tuneup. Over the years nearly every other airsoft manufacturer started using a lot of marui's designs, but adding their own innovations as well.

With every AEG (automatic electric gun) every player i know, wouldnt even consider buying from another company other than marui unless it specifically says on the part listing on the sales site "Tokyo Marui Compatible"

MHS I look at the same way. Making MHS compatible parts, ultra just ensures that his customers have more options, keeping them happy, and ensuring they have a good experience and will buy from him again.


Really ive bought my 4th saber now, and ive only been buying since the end of march. Im addicted, how many of us out there are even more so addicted than me? I was having a conversation with nero the other day and he and master vidnyl both have more than 10 sabers, kham can outfit a bloody commando unit, and i seem to recall some pics on the forums last month of one of our members with more than 20 sabers.

More options to mix and match all our toys, wouldnt be a bad thing. Especially if instead of ordering them from TCSS and waiting however long for it to get in. We could get them from Ultra, with the crafting quality we are used to.

I look at it this way:  Ultra, by using the same threads as TCSS and making his hilts MHS compatible, wasn't stealing traffic from TCSS.  He wasn't popping up and saying "I have the same stuff TCSS has.", if he had, we would've seen a LOT of DIY saber parts go up on the site.  Instead, he put a few unique ones up, and said "Here's my contribution to the vast MHS family.  Now you can have, say, a clawed emitter or an Obi-Wan TPM pommel without machining it yourself."

In addition, I've heard several times on here that Ultra's MHS parts have a slightly]/i] different thread count than the TCSS ones, and so they don't quite fit.  Unless, of course, you do a little modification to it.  So technically speaking, the thread systems aren't the same.  Although they are similar.

I am new to the saber community and have literally fallen in love with the sercices and products.  My first order was for two sabers and I can't wait to break them in.  I feel bad that the forum can be misused since I have come to enjoy reading and even responding to all the awesome topics, and even using much of what I find as a resource for a project a friend and I are working on, so I honestly have hard time understanding any complaints that might occur that would simply be able to be handle through the proper channels.

You got it right and a dark side point for you.  Go through the proper channels. If only everyone would do this in life, we would not have 1/3 of the trouble we often see.

Like others on here, my first saber was going to be from a certain other fabicator, but having read lots of stuff online about orders going missing, people struggling to get refeunds and general cruddy customer service I decided to come to Ultrasabers instead.

Expecting my babies within a few days, so I can't comment on the product yet, but the service has been faultless so far.  Trust me I know about girning (complaining), I'm a Scotsman, but it's Ultrasabers all the way for me and the UPS van will soon be able to find it's own way to my house.

Points to you for being a Scottish Jedi.  I want to visit the land of my ancestors someday.

And I too was planning on buying from another Sabersmith, but then saw that Ultra's prices were much more reasonable.  Naturally, I was suspicious of being ripped off, because there were no other vendors pricing their sabers so low.  So I did some research, and found that Ultra's work was more durable than a lot of vendor's products in most cases.  Thus began my addiction.

Ultrasabers are very good for the money, and I think they've occupied a great and necessary place in the hobby.  I've got a few of the really high-priced sabers recently, and they really are amazing, but Ultra allows the hobby to be less niche by being far more affordable than those 1K or 2K sabers, making the hobby accessible to more than the hardest of the hardcore.

I've ordered 2 sabers from u guys so far, and I will never buy from anyother manufacturer..... you have my loyalty and my walletLOl!!!

All jokes aside you guys are great and I'm by your side...

I've also said that Ultrasabers fills a niche within this hobby. There's some amazing custom sabersmiths out there who can turn out phenomenal one of a kind hilts. But that kind of custom work takes time and money, lots of it. Not everyone can afford several hundred dollars for a saber, or to wait a few months.

Hence the niche that Ultrasabers fills so nicely- it's a great choice for those who want a saber that's durable and attractive but still affordable.

Chiming in as a newb with his first US saber now proudly at home.

I was nervous ordering.  I saw the negative stuff on YouTube... a few locals I talked with scoffed a bit ... and of course I saw the rumormill in full swing online.

I took a look around HERE.. and saw all the happy people.  Plus I see Deep and Ultra responding to requests/questions/concerns in a timely fashion.

So... I took the plunge, and bought a fully-loaded saber for my first purchase.

Long story longer.. I couldn't be happier.  The quality of this saber is top-notch.  The interior workmanship is excellent as well.  It's solid, gorgeous, well-made and quite frankly stunning.   So much so that I ordered another saber within a week of getting my first. 

I'll be ordering more.  As others have said, the workmanship is awesome, the price is great, and the wait-times are practically non-existent.   Why would I go somewhere else, spend MORE, wait LONGER and get something dimmer and/or without sound?


I'm here to stay.  Much to my wallets horror.  :D

Hrm, considering you organise Calgary Expo...you should see if ultra would send someone up for it next year to put up a booth? maybe give them a deal on it ^_^

I'm just a minor part of the Calgary Expo.  However, I *do* know the organizer... and my wife is on the board that runs the show.  :) 

Howdy folks.  I thought I had an account here from when the boards started up, but I guess not, but I'm here now.   :D

Now, if it's not too much trouble, I do have some musings for you.  If any of this is inappropriate, feel free to edit the post and PM me about it, I'd hate to step on anyone's toes here.

I'll be honest, I'm a FX-Sabers member, and I have been for years.  I'm not particularly involved in the community, but I do still harbor hopes of becoming a mod over there; the community is, to me, very welcoming.  I like watching people's builds and oggling the runs I'm not a part of.  I like chitchatting about which Jedi I'm most like (seriously, the quiz is unreal).  Yes, I've seen the US posts be closed, usually with a (IMO) polite note from a moderator, just saying something like, "Sorry, but we don't discuss UltraSabers products here.  Please refer to the CoC for further information," or along those lines.  That's basically all the info I've had on UltraSabers since the forums split (yeah, I was around back then, and I remember when Saberforum launched), save for some of the more heated posts back when all this unpleasantness occurred.

I also happen to be a member of the Replica Prop Forum, located at therpf.com.  These guys are the ones who figured out that the Graflex was the part used in the film (I think), ID'ed the number of grips on the ANH saber, figured out what the heck was on the end of Han's blaster (it was a part of a German machine gun, actually).  They're very, very interested in accuracy, and unfortunately (or fortunately, depending on your point of view), I've become accustomed to highly accurate sabers as a result of my time there.  I can, and have, help(ed) members build accurate Luke ANH sabers, you know, by giving out parts lists and things.  If you want to build an all-real-parts Obi-Wan ANH, it's upwards of 4k USD - and if you don't happen to get lucky with the jet engine part, more like $15k.  Not my cup of tea, but some guys are really into that sort of thing.  MPPs (the Vader saber) are more like $800 for the raw part.  Crazy, if you ask me.

Because of that accuracy obsession, though, I have purchased a few high-end hilts over the years.  For all the commentary about how foolish it is to buy one of these, let me tell you, they're something else.  Having never spent over $750 for a complete saber, I have a screen-accurate Luke ANH and Luke ROTJ saber, with all the bells and whistles - including blinkies on the ROTJ and a crystal chamber on the ANH.  Do I ever think about the money I spent on those two sabers?  Sure, and sometimes I go, "Whoa.  I spent a lot of money on these."  (I'm a college student, so it takes me months to save for them).  Do I ever regret it?  Not for a minute; those sabers are special, and in the case of the Graflex, absolutely unique.  There's no other one quite like it in all the world, and it's almost exactly what was used onscreen.  For me, that's special. 

I guess what I'm saying is that there's more than one avenue to go down in this hobby - and to be honest with you folks, I'm getting to have too thin a wallet to keep going on those high end runs, but I'm glad I did one of them, at least.  My Luke ROTJ saber is one of the best (read: most accurate) in the world, and only 55 were ever made.  That has it's own special feeling for me, and it's worth a lot to me.  Still, I'm getting out of the hobby, not because of the quality of the workmanship, or because of the squabbles between forums, but because of the rising costs.  That's it; I just can't afford the hobby any more.  I'm having one more saber built - with a Crystal Focus board, the only one I've ever seen - and I can hardly wait for it to come home.  Once that's here, though, I'm essentially finished with buying anything in the hobby, and that's kinda depressing; sabers have been a part of my life for years, now, and once I don't have any more coming in, it'll be a real change.  The hobby has changed me, and, despite all the unpleasantness of recent months, I think it's been a good stay.   

What's the point of all this?  I'm just saying that I'm not an expert in a lot of things, so I can't speak intelligently about them.  I have a few wonderful hilts that I paid a lot for, but feel they're worth every penny.  I just think that everyone has their own niche in the hobby, and that it's not right for me to lecture you about how much better my sabers are than yours, just because I paid more for them.  Do you enjoy your sabers?  Sure you do.  Do I enjoy mine?  Heck yes I do.  At the end of the day, that's all that really matters, anyway. 

^^^ this. 100%. Couldn't have said it better myself. :)

First, welcome back.  Sorry to hear that you are leaving the hobby but I have had to cut back some some of my hobbies as well once my daughter was born. 

Second, as our beautiful Amanita has pointed out many times, nobody here was knocking higher end sabers but simply commenting on how Ultrasabers fill a market for those that cannot afford to buy those higher end sabers.  I agree that they are works of art and people should be proud of that work.  Some of the newer members have made comments and I have personally tried to steer this conversation back to the main topic.

The main topic was that people on Saberforum were being harassed for buying Ultrasaber products.  Those of us that were vocal about our support had things done to them that in my opinion were crossing the line of the original argument that involved two people taking a legal issue to court.  In my personal case, I had a YouTube person that had a long history of liking and reposting videos of a person that is no longer allowed on these forums but is still a huge contributor to other forums make personal attacks against my wife, less than one year old daughter and myself on my YouTube Channel.  Not one apology has been issued to me and when the banned member was contacted on his personal YouTube Channel, I got blocked.  People can take issue with Ultra or me, who by the way is not an employee or in person acquaintance of Ultra, but taking it to the next level of making anti-gay statements and slandering my wife and infant daughter was too far. 

You can go back to my earlier posts to get a clearer picture.  This is the main reason why I personally will never buy from anyone other than Ultra.  Members of FX-Sabers decided to make me a personal target simply because I would not stop buying my stuff from Ultra nor stop asking questions about why my personal shopping habits were any of their business.  I am not a member of FX-Sabers or any of their related forums so none can say that I went to their site to start this conflict. 

To keep the topic back on track, this thread was started so that Ultra could address questions that were being asked since many were claiming that since he was not commenting that he was guilty of all charges being levied against him on other sites.  That is the purpose of the original post and subsequent posts were allowed so that people could voice support or non-support of Ultra.  This has never been about knocking another product.  Have a nice day and happy sabering.

The hobby's supposed to be fun, you know?  :D


Oh, I'm probably not leaving the hobby; my wallet is.   I'll still hang around and post, and hey, if I need a new saber now and then, UltraSabers does have some pretty reasonable prices.



No, no, I don't mean to give that impression.  I agree with you 100% - I think UltraSabers makes the hobby accessible to many who can't afford the higher end models.  I simply wanted to point out to the new members why some of us do choose to pay more for the sabers - for me, it's the accuracy.  For others, I'm sure it's the bells and whistles - and while they're nice, they're not what really makes a saber for me.  The guys at the RPF don't light their hilts up, because to do so would sacrifice prop accuracy.  I think it's really a spectrum, about what any given person wants from any given saber, and that, in the end, is what the hobby's about.


I did read the whole topic, and I think this is actually the only place I've seen active discussion about the issue.  Sure, I've mentioned it in passing to a few members, and Nova sent me a brief note when I asked him what was going on, but before I found this thread, I really hadn't seen much of either side of the issue. 

From my perspective, I don't have the same view of Caine that you folks do, but as I mentioned above, I never made myself an expert on this issue, so it's hard to speak on the specifics.  I don't know the whole story, and so I don't think it's appropriate for me to put information out there which isn't necessarily based in fact, but on feeling. 

Now, I did see the comment posted on your page, and I do think that whoever posted that was acting immaturely.  Especially the fact that it's posted on your daughter's page; that's surprising, and sours even me toward the hobby, and I like to think I'm a pretty tolerant guy.


Having read through the whole thread, I must applaud Ultra for asking his members not to engage in any smear campaigns against the other forums.  However, though I don't frequent TCSS, and I can't speak for the closed forums like JSSDC, I've never seen any rallying cries go up at FX-Sabers.  I think Mike is doing everything he can to keep his forum out of this, but the community there has heard Novastar's side of the fonts issue, and I think many of the less experienced members got engulfed in the heat of the moment, and unwisely chose to engage the members of Saberforum.  I'm not trying to defend their actions - far from it - but I just want to point out that the attacks here are the fault of the membership, not the administration of FX-Sabers (at least, as far as I'm aware.)


Fair enough.  While I have a few questions of my own, I respect Ultra enough to go to him in PM and allow him a chance to answer me privately, and allay any concerns I might have about his products or practices.  I think that's respectful to both him and his community, and were I in his position, I would expect others to extend me at least that courtesy.

That is very sound advice.  I know that many have had problems with other saber smiths and I encourage them to take their complaints to the saber smiths personally.  Have a nice day.

Exactly.  A little courtesy gets a long way in this world.   :D

I came around after the issues. I don't concern myself with the past. If you keep looking behind you, you'll eventually stumble and fall. Either that, or you'll miss something truly wonderful.

I love Ultra Sabers. This is the only community I am a part of. I don't even lurk on any other forums. The US products are perfect for me. I don't need screen accuracy, and honestly, I don't want it. I want something that I can call my own.

The community here is great. I wouldn't want to be anywhere else!

Hey Jm, I do recognize you from FX.  Welcome to our forum.

It's good to see someone with experience from the "other side" of the saber community step up to respectfully discuss these things.  I know not everyone here has experience with the products displayed and sold on FX, but I'd say those that do are pretty satisfied with what they have.  Despite the price tag, I love the Luke V2 I got from there, so it's not really a question of "why buy that stuff" versus "this stuff."  As you said, you're happy with your sabers and I'm happy with mine... so we're good!

Anyway, thanks for contributing.  Here's to hoping one day the "lightsaber Berlin wall" will come down and we can all be nerds together ;)

Well, here's to giving that a strong start.   :D  Maybe we can pull something off if we work together - it doesn't hurt to take that first step.

Aww thanks! That's pretty much what I've been saying- that there's a place for both high-end and production sabers in this hobby- that the high end sabersmiths turn out some amazing pieces, but not everyone has that kind of cash, or waiting time. I won't diss anyone for spending big bucks on a saber, heck I saw an amazing one on another sabersmith's site, and I am seriously thinking of getting one, when funds permit. It won't be cheap, but the design is gorgeous enough to justify it.

I too respect Ultra for encouraging his customers and supporters NOT to engage in trashtalk against other businesses or individuals. Such trashtalk only muddies the waters and makes things worse, IMHO.

JM419, I wouldn't count you out of the hobby just yet- you've got two gorgeous sabers already. And some time in the future when your circumstances improve, you can always add to your collection. Thanks to my crappy work situation these past few months, I've had to pass on getting the Guardian and Monarch when they were released, but when things get better for me, I hope to pick one up.

Ok so I joined this forum a month ago and just now got around to reading this thread. About a month ago when I discovered that people made really good quality lightsabers I was immediately sucked into this hobby. I had some of the telescoping lightsabers when I was little. I thought they were great! But now come to find out people were making infinitely better lightsabers, I couldn't believe it. So I began my search. The first things I saw were some of the videos bashing Ultrasabers. One video featured a saber "made by Ultrasabers" that had loose wire connections and was filled with hot glue from pommel to emitters. I did not want any part of that lol. After looking around and checking out other forums it seemed to me that I couldn't find a good quality, fairly cheap lightsaber so I thought about giving up. But I went to the US website just to look at what they had to offer. I watched video after video of Deep showing off new sabers and they didn't look like junk to me. They seemed really nice! Not to mention the price was pretty much amazing. Then I saw there was a forum. I'd been to a couple of others but this one was different.

Every post I read was about how much the person liked their new saber or how there was an issue but the guys at Ultrasabers went out of their way to fix it or just a communal sharing of ideas freely and without judgement. I could not believe what I was reading. Every time there was a "I'm new, can anyone help me?" topic started the first response was almost always a great big "Welcome!!!" followed by a "Let me help you any way I can" sort of reply. I remember members like BenPass, Solinus, Master Nero, and Bluespike all fit that description (thanks guys you made me feel very welcome here!)

So I gave it a shot and ordered and grab bag and could not be any happier. In fact I ordered my second saber a week after the first on got here :D

So to Ultra, Deep, and everyone else at Ultrasabers I'd just like to say you guys have my support and my repeat business because you make an amazing product and provide excellent service. You can count on me spreading the word that US is a great place for lightsabers. Just keep doing what you do best!

To everybody here on the forums I'd like to thank you for the kind words of advice and support you have given me. This forum has become a part of my life and its a welcoming and accepting place to come and geek out with other Star Wars fans. Its because of this forum I didn't get discouraged from lightsabers! Thanks!

D'aaww... shucks.. You're very welcome JediShadow. I really love being a part of this community. When I first came here, I was shown the very same type of attention that you described. It felt very nice. Soon after, I started to feel like I belonged somewhere. As my knowledge of the US product increased, I wanted to share that knowledge with everyone I could.

Plus, it just feels good to be nice to people (despite me being a Sith and all).

I'm glad that you've decided to stick around. I'm also glad that you're extremely happy with your sabers as well.

We do try to help and show the same welcome we received :) I must say that I love it here, and am a totally loyal US supporter.

Welcome to the forum, lol. I myself have only been a member of the forum for a few months now and I would describe my joining of it almost the same way. The only difference is that I've been a customer or ultras since 2006, I was just always to lazy to check out the forum, now I wish I had long before I did. O well live and learn. O and the best thing that you as a customer, as a forum member, and as a member of this great community can do is spread the goodness abound, be it via word of mouth, youtube, cons etc. In fact because of all the BS slander out there I'm officially proposing that each and every one of us that possesses the ability make a short pro ultrasabers video and share it via youtube. Lets put it out there as customers that we ARE satisfied no that we are forever committed to this great company, nay that we are SPARTANS ULTRAS!

I have been reading post on off for the last few days about this topic.........All I have to say is when I put google.com in and than type custom lightsabers....I just want any and everyone to know that Ultrasabers.com is first to appear on the list of sites.....So  :P to the rest...... and You can only get hated on if you're at the top of your game and thats what US is all about

Ultra should frame this and hang it in his office.

Hey Threadjack if US made a plaque of what I said...I would probably frame the pic of it and hangin it on my room wall......

http://www.saberforum.com/index.php?topic=7700.0 (http://www.saberforum.com/index.php?topic=7700.0)

Solinus's idea fits perfect with what I was thinking.

Thanks Big Andy.

My project is a combination of thoughts:

1. I love my Ultra Saber and I want to share my joy with as many people as possible
2. I want people to be able to form their own opinions based on feedback from as many sources as possible.
3. The community here loves their sabers, and uses them to ways that are positive, including entertainment, exercise, and even raising money for charity

The entire Ultra Sabers team deserves the respect that they have earned through hard work, great customer service, and a completely awesome saber community.

The Ultra Sabers team provides us with a great product, and we make that product great!

Here is a quick thought concerning Customer Service.  The business offers a service (building a lightsaber) and you the customer purchase that service and expect a product.  Mistakes do happen and therefore you work and negotiate toward a mutually beneficial arrangement.

There exist some that do not understand this concept and come to the forums to make demands that are unreasonable and Ultra has pointed this out and some of the hater sites have helped to illustrate this.  I have seen people upset because something did not work and rather than take the time to contact the company and work toward a mutually beneficial arrangement, they take to forums and Facebook blasting the company.  Ultra stated that if a key fob fails to work for a Mustang, do you then proceed to say the car and company are crap or do you ask for a new key fob? 

I have also seen some that complained because they wanted Sentinel Yellow and got Mountain Dew even though everyone has posted on the forum that forum exclusive colors are EXPERIMENTAL and some have even demanded unrealistic things such as Guardian Lightsabers free of charge because a key wrench was not included.  To use Ultra's analogy, you didn't get your key fob so you want an F-150 in addition to the Mustang?  Not very realistic.

One great compliment that I will give to the Saberforum members and the staff of Ultrasabers that the haters need to take stock:  You will not find racially charged comments on this site.  When any site's moderators and administrators allow hate language to remain for months on end and some of the "Elite" and "Council Members" of other forums are found giving verbal high fives on said areas, you ultimately make your argument null and void. 

In closing, great work to the adminstrators and moderators of this forum for not allowing such garbage to remain on this site.  I am proud to be a member of Saber Forum and I will only purchase from Ultrasabers as long as such standards are held high.  Not only do they run a great business to make sabers available to the 99%, they also aspire to keep the forums free of intolerance.  Thanks to everyone for the great work that you do inside and outside the shop.

Blue

Definitely agree with Blue here! I've had nothing but positive experiences with US and only plan to buy from them...when I do finally buy again.

This is very well said Blue. And it's the reason why I am working on my video project. (shhh! It's a secret! Don't tell Ultra!)

But really, it's my way of giving back and saying thank you.

Y'all really don't have a clear understanding of how much Ultra Sabers and the community has done for me.

I will say that the only negative review of Ultrasabers I have seen was a YouTube video from a user called "Honest Saber Reviews", although I am not certain his name is fitting. Evidently he bought the lies about Novastar (I did wonder why I hadn't seen him on the forums in a while) and bashed the sabers in other ways too. I must admit that his review made me a little bit more nervous about buying a saber (though the plethora of good reviews lent me reassurance); but my decision was even if he was right, Ultrasabers was literally the only saber maker in my price range. And they delivered! Thank you, Ultra, Deep, and all the rest, for proving "Honest" Saber Reviews wrong!

Starswirl

(P.S. I think this user had another review on his channel and it was pretty negative of another company too; I don't remember for sure).

Welcome to the forums Starswirl.  Most of the videos referenced earlier in the thread have been removed either by YouTube (for hate filled language and badgering other YouTube users) or voluntarily by the posters.  The crew that you referenced were asked often why they were only focusing on Ultrasabers and why they were not allowing comments from Ultrasabers supporters to remain.  I think the other review they did was to cover their hind ends but none will know for sure. 

I can understand your price concerns as I have those as well.  I cut one hobby that required more funds and more travel.  We are the 99% that want to be involved with Star Wars lightsabers and Ultra and Deep have made that a reality.  Then you have fencing and martial arts masters entering showing us how to properly utilize the combat ideals behind the Ultrasaber and you cannot help but be pleased by what you have in your hand. 

this is to the creators of ultrasabers both the site and the products. i just recieved my malice blade for $404. and change and i honestly feel it was worth it the high grade aluminum base, and blade feel well balanced in my hands making for a great grip with no worry of slipping as i swing and twirl the blade. the sound board is exceptional, better sounding than i had originally thought it would be. all in all a thank you goes out to all people and persons involved in the making and assembling of my blade. may the force be with you, now join the darkside.

I must admit, when I was very first shopping around, there were some truly terrible rumors going around about many of the sabersmiths. To be frank it was very daunting for an initiate to this whole thing to come into all of the drama and wonder where to go, and where to begin.

After much deliberation, I decided on US because you here on the forums seemed so pleased with them, and I really liked their products.

I have never regretted it. I've received nothing but good service and pleasant attitudes here from both US staff and fellow forum members. Not only have I not regretted it, I've gotten a handful of friends to buy from US, too, and we are all more than satisfied.

Cheers Ultra, cheers US overall, may the Force be with us all.

i know ultrasabers sabers are durable and can take hits, like a tank. the people dissing ultra are just jerks wanting atention. LONG LIVE ULTRASABERS!!!!!! dark side points are awesome

Dark side points? I collect credits.

Also, Ultrasabers needs to make me a bryar pistol... Now.

ULTRA RULES

I too am very new to the saber community and SaberForum but after alot of research I decided to order thru UltrsSabers.

I placed my order for 2 sabers (an initiate LE V3 with sound for my son and a Graflex CE with sound) this past Thursday.  I have read that UltraSabers ships fast, much faster than other sabersmiths out there, but WOW within just a few short hour of my order I had received an email that my sabers had shipped!

That night I kept reading more and more and even with the negative stuff out there the rave reviews far outweigh the negative ones.  And so many of the negative ones had replies from the OP that after contacting UltraSabers they did right by them and fixed the problem or sent out a part which was needed to make things right.  That right there speaks volumes for a company IMO.

Well, lemme say now i didn't stop at those 2 sabers lol.  The next day the site was down when I was needing my US fix.  Later in the day, upon it returning and more research being done on my part, I decided to order one more blade using the incredible deals out there for US right now further making great pricing better.  I just had to have one sith blade in red so Friday ordered a Raven SS with Sound.

Now the wait begins for them all to show this week.  I'm so excited, the hard part now is hiding them from my son since his will be a Christmas gift...  I hope to meet more of you all around the forums!  :)

I appreciate yall sharing your experiences with the negativity.  I have always held the belief that today's consumer is extremely intelligent and can see beyond petty squabbles and internet blabber.

I'd like to make a couple comments if I may.  First, common sense is a powerful tool when deciding what saber you will choose.  If we made bad products, people would stop buying them.  Plain and simple.

Second, the moderators of this forum are not Ultra Saber employees, they are regular members of the saber community.  They get no discounts or perks for being on the staff.  As mods, they can see everything we do here.  We chose very honorable and highly respected members of the saber hobby to moderate these forums and if we were being unethical with extreme censorship, they would take notice and either resign, or at the very least, say something about it.

The one thing you won't see, though, is hostility on this forum towards anyone else, even those who wish us harm.  This is a safe place, free from rude comments, insults, and condescension.  We want everyone to feel welcome, whether you're a veteran of the hobby who can build a saber blindfolded or a complete newcomer. 

You have a home here and you'll be respected whether you own an Ultra Saber or not.

Hi, another newbie to the US world, I am from Mexico (so is impossible to be a US worker) Long time ago, I bought from Amazon a Obi One Hasbro LS, it cost me with shipping $125 USD: This saber never came even close to my expectations so I sell it and soon after this I discovered ultra and wanted to give them a try, so I ordered a Dominix v3 with sound and rechargable batteries, the diference are beyond compare and I paid for this with shipping $190 USD, I am enloved with this saber, there are not enough good comments for me to ultrasabers and since I love my dominix so much, I do not want to practice with it so I ordered a initiate v2 LE without sound for practice and I also was amazed with this one... Ultrasabers now have a loyal customer, definetly will order probably another 2 to my collection, so do not think twice, this are amazing products!

No connection with Ultrasabers, other than being a customer, but I ordered two blades recently and am very happy with them; happy enough to add my testimonial here.

I was impressed by:

a) The speed. I ordered on a Sunday evening and they arrived on the following Thursday... in the UK.

b) The service: Despite ordering 2 grab bag sabers which should be random, they took the time to follow my request that they weren't both the same colour, as that would be a shame. (My partner loves the mauve by the way).

3) Robustness: I do French stick fighting and I took it along to my group an we were able to spar, properly, with the blades, albeit at a controlled pace. They were sturdy enough to do challenging dueling, where we could actually use our techniques and test each other.


Stuart

From my experience also, these rumors are completely unfounded. In fact, my experience shows that UltraSabers understates the quality of their products on their site, and their customer service is just as understated as well. Now that I have my Bellicose, I know that I made the right choice for multiple reasons.

And I just gotta add my two cents as well...

I have bought 17 sabers now, from various saber smiths over the last 6 years or so. Without question my favourites are my Ultrasabers. For quality and customer service focus, Ultrasabers gets the win. For price vs product Ultrasabers gets the win. For website and ease of purchase Ultrasabers gets the win. For speed of delivery Ultrasabers gets the win.

And for this fantastic Forum and most excellent community ULTRASABERS GETS THE WIN!

(Oh, and did I mention the huge range, great colour choices, and FREE sound fonts for the Obsidian sound boards...?)

Ultrasabers is doing fantastic things.

Thanks for keeping the dream alive and well!

Speaking of the sound fonts, you may hear someone say that we "stole" fonts and don't have permission to distribute them.  That, of course, is false.  We have a signed contract (a simple, one page contract) authorizing us to distribute the fonts, so enjoy them.  If a certain party wishes to contest the contract, they can settle it in court like a professional rather than hurl insults on the internet.

When Samsung and Apple have disputes over Intellectual Property, they don't ask their customers to get involved and take sides.  We won't either.  We strongly believe in the US justice system, so if we ever have to fight any legal battles we will do so in court, NOT facebook or the forums  ::)

Well let me give you my thoughts so far. I was desperate for an Obi Wan style hilt (TPM) and looked everywhere. Then US re-released the Guardian and after some research, i came across some of the unpleasant things being said about US. However, I still decided to take the plunge, given that whenever I e mailed Emory about a query he responded quickly and helpfully. I then placed my order and configured my Guardian. I ordered on the 3rd of November and Live in the UK. Guys, I cant believe it but when they say they are fast I mean I could never have guessed how fast. The saber is already here in the UK and has just been delivered. Thats 6 days in all. I mean WTF! How can they be so quick? Im about to open and fingers crossed the great service will continue. Bravo ultrasabers.

Just opened and boys, its absolutely perfect. This will not be my last UltraSaber. This is incredible and what service! No too sure on how to take out the soundboard though? Unscrewed the pommel but i can only see the speaker. Only criticism, no instructions on this but aside from that, im so impressed guys!

Here you are, instant instructions.  ;D

http://www.youtube.com/watch?v=jaNOtVX5rOU#ws (http://www.youtube.com/watch?v=jaNOtVX5rOU#ws)

Did a review on it and heres the link. Chuffed to pieces!

http://www.youtube.com/watch?v=Nvek_OJ9hIs#ws (http://www.youtube.com/watch?v=Nvek_OJ9hIs#ws)

Let's keep the thread on topic.

Apologies    :(

Don't get me wrong, I'm glad you're happy, and that you took the time to do a review.  And the saber looks good.

But this thread isn't the place for it, is all.  Trying to minimize clutter.

Novastar always seemed like a little bit of an ass i also saw a comment he posted on a vadersvault video that wasnt cool. after this i have pretty much lost all respect for him

I have heard these rumors.  However, they did not discourage me from purchasing my first UltraSaber this week.  I ordered my saber with complete confidence that I am ordering from the leader in the industry.  There is no one making sabers of this quality and at this competitive price out there.  I am very impressed with your company and have been talking you up to my Star Wars buddies :)

I found US after a long on again, off again search for a dueling saber as I too am an SW fanatic.  I have a MR Anakin saber and with minimal clashing on my hand and household furniture, the thing keeps shutting off after about 2 clashes, so that diced the chance to ever duel with it, even lightly.  SO I looked around and around and attempted to find something worth the money as well as collecting the money.  I've looked at TCSS and thought it was a bit expensive.  Then I did find US around October.  I decided they were it.  I loved the look of the hilts and all the options that you could drop in.

I never knew about any rumors until now.  I ordered my first saber for Christmas.  Told my parents to get my son a GC as I knew once I opened mine, he would want one.  So far, neither one of us can keep our hands off of mine.  Ordered his with the GC on the 28th.  Just received the email telling me it was shipped today and will be here Sat.  His is a Phantom staff, and I ordered some Raven Claws for my Dominix.  I'm already working out a second saber for myself so I can dual wield, and I'm saving up for a proper saber with all the bells and whistles for a beauty of a piece.

So far I'm loving these, rumors be damned, you guys are fast and make a great product, as I've dropped my Dominix all over the place and hit fans and doorjambs with the blade and not a scratch on either yet!

Thought I'd chimed in on this thread shortly after joining (Nov 2012), but hadn't.  So here were are.  Now.  I'm in no position to comment on the validity of accusations of past behaviors.  IF sheet happened, it happenED; past tense.  None of us ARE the worst we've done.  If we are temped to judge and condemn, "let he who is without sin"...

In the here and now, I can only attest that with the 9 sabers I've purchased here in 2 months, the quality of product, service, and support is nothing short of superlative.  As has already been highlighted, US's are not inexpensive, but ARE an incredible value.  I recently parted with my MR Vader.  Yes, the US's that aim at canon designs don't hit the bullseye (I'm fairly sure due to licencing), but are close enough (IMHO).

Actually, the wide range of designs and options available here has elevated my lightsaber hobby*.  I'm now more interested in functionality, durability, features, and custom style than I am in having carbon clones.  Since I first saw Star Wars in 1977, and in all its forms since, my imagination was fired with the Force and Jedi (and their necessary yang, the Sith).  Ultra Sabers has fired my imagination with what MY lightsaber(s) can be...without needing to re-mortgage the house or sell a kidney.

* I started collecting in earnest over 20 years ago.  Even then, the amount of "stuff" was overwhelming.  My Star Wars focus has been light saber  
   centric - sculptures, busts, miniatures, etc.  I had one MR/Hasbro full size saber and was about to expand/continue with that line.  Then I found
   Ultra Sabers... TRANSMISSION ENDS.

Sincerely,
Saint

Ultra sabers is by far the best choice of saber smiths. after months of research and reviews , durability videos and research on just HOW they make their sabers.People fall in and out of friendships but US , just for letting us know about them has done more then any other company,when was the last time SHELL or Walmart has said "hey this is what going on, and this is what we are going to do about it."? unless they are under investigation by the powers that be. Im ordering my saber as soon as i figure out the order page. all i have to say is......

What is thy bidding, my ultra saber Masters  :D

These clowns must be the ones posting negative comments on my Obsidian sound font YouTube Reviews. Did they really think that a negative comment was going to turn me off of my empirically-begotten observations and opinions of how awesome Ultrasabers' products and services are? Experience is the greatest teacher, and based on that, I shall be an Ultrasabers client and fan for as long as they are around to take that praise. Period. Final.

So I realize early Saturday morning that I carefully ordered the wrong kind of LED modules late Friday night.  FoC is on sale and I wanted to take advantage of that.

I email Ultra Sabers on a SATURDAY about my screw up and get a response a few hours later (did I mention this was on a SATURDAY?) that the order has been fixed to be the correct LED units and all is good.

What rumors?  I can't really hear them over sound good customer service makes. ;D

Glad we could take care of you =)

It is past midnight and you are still working!  At least one of us is crazy; but more likely we both are...

I'm glad it worked out for you I love ultrasabers and beautiful saber.

Despite wanting a proper duelling saber for a while now I'm relatively new to the community. All I have until my reaper gets here is an FX Customisation kit.
I've only looked at a couple of sites for custom sabers and quite frankly I was so impressed by the choice, quality, reviews and support for Ultrasabers that within a few days of first coming accross the site I ordered one.

Until a few months ago I worked for a company that was slandered on national television.
Any UK users will know of a programme called "Watchdog" on BBC. They take complaints people have about certain companies and if the case is serious enough or repeated then they make a point of making sure everybody knows about it.
In our case they had about five complaints and decided that we needed to be named and shamed, without voicing any official response or statements from our company I might add, despite each of these complaints being resolved in one way or another.

On some level I know how you guys must be feeling, the rammifications of each person who came into our store after the broadcast was certainly noticeable. I couldn't believe that they would openly slander us like that without us having a chance to defend ourselves, and we couldn't say anything at a store level other than a prepard statement which basically didn't convey much.

Anyways, I digress, I am sure that once my Reaper arrives (Hopefully Wednesday) that I will be posting a great review.

Ultra, Emory, and everyone else at US, keep up the great work! :)

Nothing but great things.After picking US I bought one and its in a truck on its way. After ordering I was email-ed right away that there was a problem with my information. One email later and its all resolved, by far the best customer service, maybe my landlord can get some tips from you guys lol.

Pacing the floors waiting the hours i have left ha ha.

As I mentioned in my other post, I'm more that amazed on how fast my saber was delivered. Less than 6 days from USA to Croatia, then our customs hold it for a bit.

And saber is awesome. I just had a Hasbro saber in my hands once but this is better made, more sturdy and meant for fueling. So far, it's awesome. :)

So good work Ultra, and thank you.

well i just ordered my first saber and it's quality will determine my opinion of the company, nothing more nothing less. but from the reviews i have seen i expect great things.

Won't be disappointed!!!

I browsed a few pages of this thread and I gotta say, Ultra, you're my hero. You deal with unfair problems that you shouldn't have to, put up with many immature people on this forum, and still manage to make great lightsabers.

For the first time in years you and the other guys at Ultrasabers have let me fulfill a childhood dream of waving about a real lightsaber. Your saber crafting is an absolutely amazing addition to the quality of the world in general, and you should be so proud of the effect you guys have had on so many people. I know I'm not the only one to unwrap their lightsaber, and fall in love at first sight. Your products are more than just plastic and metal, they represent so much more to people. They're a nostalgic memory, a hobby, a dueler's dream, and best of all an amazing product that deserves recognition.

So on behalf of all Ultrasaber fans I salute you. Keep on rocking you guys.

well i will say this about ultra sabers, they have a damn better marketing team then the competition. in fact i didn't know of any competition because i have never seen any other company advertise their products.  and i cant wait to get my saber this friday! i am so excited.

If nothing else, their ad flashed up on a webcomic I read. I have no idea what the crossover is to this particular comic (slice-of-life/music) from 'sabre wielders, but it got one potential customer through the door. And as you say, bold, other companies haven't managed to reach me. I guess that's part of being a niche market - a few thousand people, perhaps, buying the products worldwide, so a leading trader has an advantage that can be hard to recover because of such a small customer base.

I've just had a quick look around to see what came up when I typed in 'custom lightsabers' into a search engine, and I'm still not feeling like I'd want to shop anywhere else.

US was the second site I came across when I was looking for info on building a lightsaber. After several days of looking at your products I decided to order a grab bag saber. I have several items in my wish list I would like to use to modifying it depending which one shows up. My son wants one and my brother is also interested. The quality of the site and reviews definitely helped my decision. I cant wait for it to arrive.

Just got my first saber and I can say that right now, it is a solid and reliable piece of equipment, one that feels like it can last years of solid dueling. I even got a grab bag, the cheapest option!

Also, I saw on the first 3 pages that people were mentioning "1,500 dollar sabers from other sites might be better" and it made me wonder, what other sites sell a saber for the much? In the past year I have contacted 2-3 different custom saber smiths about making my own design for me and only one replied to me, just once. The other two never even replied to my email, leaving me very turned off of them. As this is my first purchase I can't say how accurate and reliable my opinion is in terms of the competition, but I do plan on purchasing from Ultrasabers again, especially if this saber stands the test of time. Before purchasing this saber I spent months researching multiple smiths and, after numerous reviews, blogs, forums, and videos later, I decided that US was the place to. I heard (consistently) that they made the finest product, the strongest product, and the cheapest product available in the market. I've seen the amount of customer appreciation that they present and it's admirable.

I'd like to see a list of the other saber smiths so I can actually give them a shot, if that's alright.

Also, to Ultra, I wish I had seen you guys at the recent Lexington Comic and Toy Convention =[ I was really disappointed that I couldn't give you my money that day! ;) Great job, keep it up guys and gals.

A listing of other smiths would be against forum rules.  This thread was created as a response to videos and other forums that were stating US was making poor quality lightsabers and stealing ideas from others.  Glad that you liked your first saber though.  We would love to see pics and hear your opinions in the reviews section.  Also glad to see someone in my neighborhood since you went to the Lex Con.

Blue

Looking at the other sites that will come up if you google 'custom saber', they are all very similar in the service they offer:
The vast majority of them simply do not stock sabers. They expect you to pay them a deposit so they can add you to a waiting list, then when it's your turn you tell them what you want, and they charge you anywhere between $200 and $2000. Oh, and they can quote you anywhere up to a 3 month build time.
Then and only then do they start making your saber.
As opposed to US, where all the parts are made and shipped to their site, (all usually in stock), you select whatever saber you want from their very wide selection, they assemble it, and usually ship it out within one business day.
And if you want something unique or unusual, Deep and Ultra will usually try and accommodate you.
Got a particular switch you want adding? Send it to them and they'll fit it for you.
Want a part from a saber that isn't listed? Email them and they'll give you a quote.
With service like that, I can't see why anyone would go elsewhere.
Combine that with the fact that these things are built specifically for you to go wacking your friend/family member's saber in a full on duel, and you can't go wrong :)

This topic is starting to wander. Again, impending litigation can't be discussed publicly, so some posts have been removed. Thanks for your understanding.

You have always had, and always will have our support, Ultra and Deep. MTFBWY both.

It is my sincerest hope that everything comes to a conclusion so that everything can be laid to rest.  Be well and thanks for creating the Archon 2.1. 

I just wanted to jump on the OMG this is the best company ever band wagon.

The only way I even knew competitors to US existed was the fact that they are so easily destroyed in reviews, youtube videos and ummm personal experience.

Keep on going US, you have a cool business model I really only have minor complaints but in the overall picture this company exceeds my expectations.

You have a wonderful set of moderators in this community ,website people and overall customer service and performance !

not taking anyone's side since I've been around the internet regarding ultrasabers and seen some interesting posts from both sides        those sides being US and other businesses/customers

as for myself I don't suspect that US takes part in illegitimacy in any way but I have noticed that they can be a little passionate about their product; other than that

regarding US product itself; it is as far as I know the only combat capable lightsaber without worry of damage

so I wouldn't call the materials used to construct the sabres inferior or 2nd rate by any means

in closing YOU CAN HAVE FAITH IN THEIR PRODUCT NO b@#$&#^ so don't be afraid of these guys      they know what they're doing


just to be clear I'm not attacking or bashing anybody              thanks for reading

This is my first time to own a lightsaber from Ultra Sabers and I am new to this forum as well. I am neither affiliated with the company nor do I personally know anyone from Ultra Sabers. Hence, I am providing an external opinion about the subject. I ordered my saber from Ultra Sabers last Sun evening and received the actual product at noon Fri (5 days total). In my opinion, that was extremely fast and efficient considering that the saber was shipped from the US to Southeast Asia. I opened the box only today Sun and got my first view, feel and experience with my customized Guardian saber. The actual saber was way above what I expected as compared to my existing collection of lightsabers from the 2 manufacturers of SW sabers. I really like the feel, handling, brightness and especially the sound of my new Ultra Saber which, as I believe, was reasonably priced compared to the other brands of customized sabers available in the market today. So my final word, the customers always has the final say. If you believe that the product you get is the best value for your money then go for it whatever others say. Thanks to the people at Ultra Sabers. Keep up the great work. I will definitely place another order with you before this year ends.

I just found this page on Facebook and was about to question but then I found this thread and it cleared everything up. I didn't read all 28 pages but I did see a comment saying not only does US have brilliant customer service but also the fellow US customers are more than willing to help. I'm new to this community myself, but I couldn't be happier with the service I've received, the help and information I've been given and the people I've spoken to. Keep it up you guys!

Yeah there is an anti ultrasaber Facebook page out there and it is quite humorous ... They claim ultrasabers is a terrible company and they censor everything ( which a company has a right to do on their own forums and they have a right to go after those that slander their company, employees or image) and yet the Facebook page edits their own comments and feed to make ultrasabers look bad...

Haters gonna hate ...

I don't even put ultrasabers on the same level.

I had a terrible experience with one of the companies the Facebook page seems to glorify and that experience brought me here and I got one with sound to boot the other company on its arse...

My experience-

Other guys - took month to get back to me before I even got a response on my build questions

US - 24 hours all questions answered

Other Guys- 4 month estimate on build time for a very pretty but not combat ready saber I didn't care it was going to be for cosplay

US - ordered my first saber on Saturday and it was in my hands on Wednesday

Other Guys - 600 estimate

US - I've purchased two sabers here for 350 ... One with sound and one without

Other Guys - when I finally got it - it was completely wrong - meaning they shipped me the wrong custom saber and they "lost" mine

US - no problems at all came shipped well exactly what I ordered

Other Guys - 2 months of emails phone calls and finally until I threatened legal council with a letter from a law office I got my money back ( oh yes I had already sent the wrong saber back)

US- nothing but good customer service and a helpful community

Other guys - their community is much like the company stuck up and could do no wrong

So far Ultrasabers will have my business indefinitely

Its always the same...let them do their talking...I for myself never do what these guys say....always have my own opinion about things....so i  never ever had a problem with Ultra. First purchase was a Grabbag to my german adress around 3 years ago (all plastic era)..International delivery went really good and fast...Customer declaraition was filled so i could get my saber real quick....then there was the Malice send to my friend at the Ramstein Base last year...real quick delivery to the Army Airport in Ramstein/Germany...and now Extra parts to turn the Malice into a beaststaff also to my friend...the last two times Ultra contacted me via mail because of the real shipping costs....response time was around 24 hours...so real fast...

I would do any time again business with Ultra...

UltraSabers 4 life...... Why choose anything else?? youll just get jipped unless you go with US.

I would say US is doing something right considering I have purchased 9 of them so far (8 for me, one as a gift for a very good friend).  Yes they censor their forum, but it is THIER forum!!  They can do what ever the heck they want with it.  It is one of the perks of owning something.  :D Do not like it start your own forum.

;D Too bad we can't REALLY do the talking with our lightsabers if you know what I mean:

(http://humour.underceej.co.uk/archivespage1/img/Lightsaber%20Battle.jpg)

So I will say this and leave it alone, which is my advice to Ultrasabers...
You guys make a great product!!! If anyone has a problem with build quality, price or complaints they need to be and should expressed to the company not the world. Simply put blabbing your personal gripes across internet boards, youtube or wherever is just childish! This is a hobby for people who love lightsabers! LOVE LIGHTSABERS!!!
Enough ranting from me sorry, I've been watching to much "foamy the squirrel"
Anyway US started this thread to put the "childishness" where it belongs away from this forum so I will not reply,  repost or comment any further on the subject! US to you guys I say "keep making great and affordable products,  that look good and I can play with. You guys are AWESOME!"
Sincerely your Lord and Master...oops sorry foamy

I've never had a problem with any of my Ultra Sabers. I have 3 of them with the older LED set ups and 4 with the newer modules. My Bellicose was my first Obsidian saber ever and I love it to death. Has good weight, good balance especially with a Heavy blade, amazing design. Its a nice and solid combat ready saber same with the others I have and the more plain sabers leave room for customization which is good to make it your own. I've always had replies from Deep, he's super quick to reply to anything you have to ask or say or request. Anyone loyal to Ultra Sabers or that has a huge collection already just isn't going to give it up from people being childish. I've seen people on here with 20 plus sabers which is amazing. Anyway, all I have to say is don't always believe the lies others say. Especially videos where they show a saber is broken because most likely they did it themselves.

I didn't know any saber-selling website so far, but I can hardly believe that one does NOT love US...I can't think of any company whatsoever that is so customer-friendly ;) Just take the raffles - what company gives away hig-quality products together with an order placed with such a high frequency? Nearly anyone! And any question or complaint is answered right away - in a friendly way, mostly linked with a suggestion how to solve the issues...most companies don't even answer on mails let alone making any suggestion how to solve a customer problem!

So, whatever anyone might say about US - look at companies around you and compare their performance to the one US offers! You will soon find that US does a much better job than most other companies!

Keep on going like that and don't change anything - you're just doing great, US!

The Force (and customers) be with you - always...

It has been a long time since this thread began.  There are many saber manufacturers out there.  Everyone has their niche and some do some good work and others not so good.  Every company has ups and downs and customer service is not always the most pleasant thing to deal with. 

The original nay sayers have pretty much been side lined.  There is a great moderation team on this forum that have followed the rules.  Some of us have become part of Facebook groups and other forums that are super friendly as well. 

I personally like the grab bag options because you get discounted hilts that you can experiment to make a saber more your own. 

I agree with Zren post earlier that most of the things posted in vids and pics were things done by the creators of the vids and pics.  I did a video shoot showing how I could recreate those same conditions but had my vid yanked due to "copyright" infringement.  If those guys were telling the "Truth" about sabers, then why the need to file copyright unless I was dead on the spot.

Anyhow, I have seen a great deal of peace and harmony returning to this hobby and seen a great number of branching outs occur.  We have the masters at TPLA that have aided many people in exile with being able to improve saber techniques.  Some have become saber builders themselves and created LED's that will outshine others on the market. 

US has created a wonderful atmosphere here on Saberforum that has taken root on other forums as well.  I believe that many of the members on this forum were major players in making that happen. 

This is a good company ran by good people that have allowed a guy like me to relive the days of my youth when the OT was just hitting the theaters.  The ability to hit hard with these has allowed me to combine my love of martial arts and Star Wars into one achievable reality. 

My thanks goes to Ultrasabers for getting me into this hobby and for the members of this forum for watching out for me and guiding me into a larger world with books, games, Legos, and other shows that I can share with my children for years to come. 

Who knew that these electronics marvels could open a whole new world for so many?

Well said Blue. Ultra Sabers has also gotten me more into the saber hobby. I still plan on a nice, good, classic Graflex for Christmas. I like US' take on the saber too. Reminds me of when I first saw the re-release OT in 96 and that got me hooked on Star Wars right away then thought it would be cool to have my own lightsaber then Ultra Sabers came out years later. I had a saber from the other guys but didn't like it too well for it was a first custom attempt but then I got more interested in Ultra Sabers since they do pre-built sabers and was a lot easier for me. So I was hooked ever since on the saber hobby. Then even more down the road like I said the nice, classic Graflex saber came out. And my first sounded saber was the Bellicose so that was kind of close to a classic Graflex but with a more modern edge to the design. Can't wait to get the classic saber though. Keep it up guys. =]

Also I think this thread should be re-named to our love for Ultra Sabers. :D Just saying.

The bastards who run youtube yank everything worth watching of there. Copyright? Bullshell! They are lying motherfrellers. >:( I've had to deal with them for years, and they even banned me, but I came back. Trust me, you didn't violate anything.

I had one of the supposed professional saber guys hate on my videos and reviews when I had nothing bad to say about Ultra Sabers. It was my first Aeon video I think. I just loled at them. Second thought I think it was my Bellicose reveal because I have Obsidian on it. I just brushed off what they said.

Since the jist of my video was a "behind the scenes" type where I showed what they showed on screen and then I would do the "but this is what they forgot to show" part, yes I did violate copyright.  They claimed to be telling the "truth" that the sabers had inferior blades yet I would take the blade off to the side like they did and hit it with a hammer and then return it claiming that "wow this just happened from hitting my friend's Hasbro" like one particular guy did in a video.  I didn't stop the camera like they did.  I also recreated LED's with hot glue and nuts like another did.  I then shoved it into the end of my Libby and then would do my "box opening" without the box anywhere near and then rant and rave like another did when I would hit the emitter end on my palm and the LED assembly would fall out.  

It was interesting that the guys that filed copyright violations were the same video producers I was bringing to light in my "The Truth about the Truth" video.  They in a nutshell admitted to me that they were doing those things and therefore should never be believed again.  

A close friend managed to get onto their FB site since I am banned and published the cease and desist notice I received but it was pulled down in under 5 minutes and he was blocked from their private group.  

So I received a warning from YouTube.  Big deal.  I was just happy to get under their skins for once.  While I was once able to access their "Truth" FB group, I did learn that many of them are racists and bigots.  They bullied on a young Chinese man because he shared the same first name as Ultra and thought it was Ultra on their site.  You would not believe the things I saw posted by those guys.  Nothing that should ever be repeated I can grant you that.  

If a person is going to hate, you can rarely change that.  When someone tries to pass fiction as scientific fact, that gets this scientist enraged.  


This often the very best way to handle things.  I have watched two friend spiral out of control and have both of their YouTube channels shut down and never got their subscriber base to return to pre-shutdown levels when they made up and returned.  Never let things get too personal.  

EDIT:  I don't encourage others to attempt to violate anyone's copyright for any reason.  Your personal work should be just as original and sacred to you as their's is to them.  If you have to use someone else's resources, it is always a good idea to get their permission first and get it in writing.  If you are doing your own slant on something, it is a very good idea to give them credit.  EX:  People have created modification videos but they reference that their base saber was the Ultrasaber's Prophecy and so forth.  I use music from Eiffle 65 in my vids and I give them credit at the end. 

Always try to work out your problems with any manufacturer or distributor by doing it face to face or via telephone so that you have some contact with them.  Going to YouTube with vid rants, Facebook with dissent groups, and or just ranting on forums is bad form.  It is more professional and never assume that someone's silence is an admission of their guilt. 

I deleted that video I created because once I had time to reflect, it was in bad form.  Sometimes you have to kill them with kindness or silence. 

I agree, but when you post a loving tribute to a dead kid and the YT bastards yank it off because of WMG bullshell, then we'll talk. (I disputed it though.)

I feel like I should share my one issue story here, which was handled amazingly.
During one of the Summer deals, (the one with the Free Initiate giveaway) I ordered a couple of sabers for myself, and placed an order with my friend to hit the $400 price minimum. I was out of town when the package arrived, I had it shipped to my friend's place. Everything was pristine, except for one thing. He had me place an order for a Phantasm V3 staff, but he received a Phantasm staff instead. I checked the order form, and I HAD chosen the V3. No mistake on my part, but instead of overreacting and spreading the hate I had him email me a pic of the hilts and shipping box. I emailed Deep about the error, expecting him to just refund the $10 difference.
He gave me the following options( not word for word, I no longer have the email, sorry!)
1. Send the two hilts back, and we will send you the correct hilts when those arrive.
Or
2. Keep those hilts, and purchase two replacement Aeon V3 hilts for a discount base price of $40 each (cutting the price down $30 each).
After consulting with my friend, since they were his sabers, in the short time he had them, they had grown on him and he decided to keep them. However, he didn't want the two new hilts. I didn't want the hilts in the colors he ordered them in(CG/AB). I know, I'm picky. So, I continued to keep communicating with Deep to resolve the issue. I asked, and Deep said I could order the two new hilts in any colors I wanted ( if I paid for the premium colors, the $40 was just the hilts). And that's how I got my FO and VA Aeon V3's, and they are of superb quality, no BS'ing here! At the time of ordering via $80 worth of req. charges, as Deep instructed me to do, it was the Summer Raffle. I ordered a few other things to tip over the $250 limit, but afterwards in a final email told him to void my ticket if it was ineligible. He replied that it was eligible and had been entered. Didn't win, but that's OK! ;D The fact that an order meant to resolve an error was still Raffle-eligible was outstanding.

So, long story short:
Deep resolved a customer service issue masterfully, and that is just another reason I am faithful to US, as I have purchased 3 more since then(one a gift). When one would think an issue would tarnish a company's image in my eyes, I only have more faith in US now.
Keep doing what you do, Ultra and Deep!  8)

Excellent story and point awarded.  Cool heads always prevail. 

See, that's what I love here at US - had a similar issue regarding a cracked (and obviously non-working) blade plug, and I was offered two undamaged ones free of charge with my next order :D Of course I agreed!
Light point for you, Lord Krankenhaus ^^

This is why I also love Ultra Sabers. Deep is always quick to solve anything and everything. Some of the high end elitist just needs to get over it. I'm going to keep growing my collection and next up is the Consular for I've been eyeing that saber ever since it came out but same with a few others but I can only do so many at a time. Wish I could do all my wants though.

This is dumb. People will say anything for popularity sometimes. Why would you prosecute a Small Business? It's like kicking puppies! Shame on those rumormongers...  >:(

Your signature is cute!

Hey, thanks. We took a lot of pictures while goofing around with our friends that night, but that's one of my favorites.

To keep this thread on track, the three sabers I talked about earlier in this thread arrived weeks ago, and were all completely flawless. Still a happy customer! :D

Just sharing.
My first option of getting a lightsaber (after Hasbro) is NOT ultrasabers.
To be honest, googling the name, I found a lot of negative posts.
BUT...
I did send an email to three sabersmiths (incl. ultrasabers).
Guess what? Only US answered.
The others (who might I mention just post their design without price tags) till now still never answered.

So I decided to buy a saber from US...

And NOW?
My community has between us:
- two Stunt Initiate sabers,
- a Sounded Phantom
- a Sounded Manticore
- a Sounded Dark Liberator
- a Sounded Dark Catalyst
- a lot of UE blades, Mid AND Heavy Grades

...and all functioned as advertised.
...and we banged them a lot too, since we do mostly battle stunts and choreography.

And even when we are not buying, Emory always replied our emails regarding his product line.

So I really don't understand the negative reviews...especially since the so-called TOP LINE sabersmith does not even bother to reply their potential customer emails.

The negative reviews are all because of a personal vendetta that some other prominent members of the light saber community have against Ultra, Deep, and the crew at US.  PM me if you want to know more and if you can't find your answers here as some of the issue might not be good to be publicly discussed.

not to mention an amazing forum, with an amazing slew of forum members making amazing ideas for ultrasaber to be able to pick from whenever they feel like they need to make a new product :)

I'll be honest. When I first heard of Ultrasabers, I'd heard good things and bad things.
 - I should point out, I've never heard the whole story behind the rumours spoken of, and I don't want to -
I heard good reviews saying that the sabers were great, and a few reveiws saying that they were poorly constructed, and came with bad service.


so, earlier this year, I finally decided to order a Saber. I went for a Dark Standard Issue v3, in Blazing red. no sound, standard setup.
I'll be honest, I still wasn't completely sure about US at the time, so I went for the cheapest saber that made me go Wow.
and then, less than a week later (for the UK, that's good shipping time) my saber showed up.
honestly, I expected the saber to disprove some of the stuff I'd heard one way or another.

and it did. but it wasn't better than the bad reviews. it was better than most of the good reviews.
Part of this might be the DSI itself, it's a brick of a saber. and I mean that in a good way. it's solid. it knows it's solid. it knows you know it's solid. and
damn are those LEDs bright.

few things scare me.
heights - or more specifically, falling from them
Spiders - creepy little things.
looking into an Utrasaber LED. I've never done it. Never will. those things light up like magnesium on fire.

so it's true I don't know the rumours. I don't need to. as Emory says often in the videos, these sabers really do speak for themselves.

reveiws and rumours can swing either way, but quality never lies. and, if there's one word than can be applied to my (rapidly growing) Ultrasaber collection, it's Cool.


also Quality. good Quality.

And now (according to your sig) you already built up a nice little collection of Ultrasaber products. It's always nice to see that rumours are rumours and not reality - and that customers forge their own opinions about companies, products and service once they gave them a shot.

Just to add to my previous post.

Again...A SUCCESSFUL ORDER.

An Archon, a silver connector and 5 grab bag midgrade UE blades.
All in perfect condition.

The Archon in fact got its baptism just a few days ago,
when I did a choreo with my friend.
Probably because of my sweat, it slip up and flew away...and bang into the sidewalk.
Result...a slight scratch and some small dings....AND THAT'S IT.

So I wonder about videos that shows US products easily split apart?

I own an ultra saber after looking and looking and I made my decision based on what I read on reviews and saw on YouTube and 90 percent of people always point me straight to ultra there are 10 percent that is compleatly blind . So I finally recived  my dark prophecy (1 1/2 weeks after ordering FYI ) and I will never own any other saber unless it's built by ultra,fantastic quality and top notch looks, as far as I'm concerned y'all are #1 keep doing the best y'all can thanks ultra saber 


Sent from my iPhone using Tapatalk (http://tapatalk.com/m?id=1)

Eloquent and direct.  I appreciate your honesty and integrity. 

I'm starting to think that they are just fabricated to look faulty, mine have all been fantastic !!!!

The only Ultrasabers I have ever had an issue with were the "experimental" ones, which incorporated flashlight parts sourced from elsewhere. My other ultrasabers have performed pretty well!

My opinion is that the people that claim "bad service" are probably ones that are mean, overly demanding, aggressive etc. Those that are un-willing to work and be understanding etc.  I've had nothing but responses within 24 hours, fast delivery and a great community of support.

I have to say of this, and my experiences with US (few as they are) the only people who seem to have issues are the people who can be extremely... Trying... at times. If you go on YouTube, or this forum, then you will see the HUGE amount of people who are very pleased with their experiences and products, and if they did have an issue, they mostly say that contacting Emory had it resolved pleasantly. My parents own a business  themselves, and i know first hand how plain rude some people can be over the smallest issues. I know this isn't everyone who has an issue, i'm not trying to offend anybody, this is just my view, but everyone makes a mistake sometimes, and if people were all polite and courteous to each other, i'm sure we would all find the world in general a better place, let alone innocent mistakes on either parties behalf when buying products.

Again, just my opinion, i don't mean to offend anyone, if i do, i'm sorry, and the moderators can remove this is they feel it breaks any forum rules.

I had to contact him three times so far (two product issues, one order issue) and all three were resolved. Customer service of US is the best I've seen so far - and I've seen quite a few :) Of course, everyone makes mistakes, but that's human.

To make mistakes is to be human. Others needs to accept that. All my sabers have been perfect but one of my way older ones.

I agree with ultra...the company is the best ive seen. hell they used them in big bang theory (I think) in howaards bedroom...there just that amazing. I definently am happy I came across ultrasabers and hope to buy more sabers

I just wanted to add my support on this thread.

I have bought a couple of sabers from US and they have both been perfect and exactly what I wanted them to be.  I have bought parts from elsewhere and the quality is noticeable lower.  In fact I recently built a saber for a friend of mine using mostly parts from US and just an Emitter from elsewhere and I was disappointed to see that there was a visible difference in the the US parts and the other part - The US parts where cleaner, brighter, and smoother.

I will happily buy my future products from US and the more parts they have the happier I will be!
 

Bought a Standard Issue v2 staff two years ago, really because my then gf (now wife) wanted a saber if I was getting one. Two different, forum color LEDs, a pair of 36" UltraEdge Heavy Grade blades with batteries and a wrench.

Results: We've replaced the batteries ONCE in two years of cons and bashing each other in the back yard. Mine spends days hanging from my belt at cons. The blade colors are bright and true.

And I can't shut up about them to my friends.

Over the next year AT LEAST 3 more sabers will be ordered from US by me and my immediate friends. (I REALLY want a Bellicose in Adegan Silver... Maybe with sound and blue flash on clash if my bonus check is big enough this year, or the OT holds up at work...) And a Green Standard Issue for my friends Rahm Kota costume.... And maybe a guardian for another friend... And an Dark Initiate/Standard Issue with 2-3 yari extensions and a 16" bade for play...

Translation, EVERYONE loves my sabers, which means, they love UltraSabers, and I will continue to support this company for as long as I'm doing SW Cosplay, which since I'm going to be trying to get into BOTH the Rebel Legion as a Generic Jedi and The Jedi Assembly in the next year, will be for quite a while.

If anyone asks, I tell them: Buy UltraSabers. Good Product, Excellent service, amazing people on the forums. You will find what you want, and it will be awesome.

Okay, I have MAYBE one 'complaint' in that I'd like to be able to just buy a 50" Yari extension rather than 2-3 shorter ones :D... but it's still on the list for pick up...

I am very new to sabers and the forum. Here's my story; I saw Jedi Junkies and had no idea there were "saber smiths". I just assumed Hasbro or toy companies were the only place to get a replica lightsaber (or pay hundreds for a static model for Forbidden Planet). After some Googling I discovered a few forums and companies out there who offered exactly this in addition to what seemed to be a huge amount of people building their own sabers. I purchased 2 US stunt sabers with the intention of modifying and customizing them for something to do. Until recently I've been an avid skateboarder but my body just doesn't work like it used to so I was really looking forwards to being part of a community of people who loved some of the other things I do i.e. metal work, craftmanship, design and of course Star Wars.

After posting in a couple of forums asking questions to begin my customizations; I had posts removed and was (politely, I'll admit) rebuked for discussing certain companies in certain places. No one really helped me understand the politics as I asked to avoid any further offence to people. This whole situation nearly put me off entering this new hobby for me. I worked in building concrete skateparks for the last few years (before returning to metal work recently) and it's a horrible backstabbing industry; naturally my reaction was to nearly run a mile rather than become embroiled in a headache of politics again.

The thing that really baffles me with things like this is the fact that the modern world places so much stress on us for survival (mortgage, paying to eat or be warm, etc.) is it's very easy to forget why we got into things in the first place! I've only ever been a skateboarder of Star Wars fan because I love it!! No other reasons. My personal viewpoint is it seems silly arguing about who first used a term to describe making an led flash when a motion sensor tells it to. Maybe the pressures of the modern world cloud the fact that we all only stared doing this for fun or maybe no ones realised this whole hobby is based on copyrights and creations of George Lucas and Disney! Lucas could tear this whole industry apart if he wanted (a bad move to upset the fans that have supported him over the years, granted) because we're all using his ideas and creations anyways! I know everyone needs to eat and keep warm so I do understand tempers getting flared; I just don't understand the politics over what is, essentially, someone else's creative copyright in the first place. We're all copying what we saw on those movies!

I have no issues with the quality of my US products (although I could do with rethreading my Prophecy pommel, not down to US) and am very happy with them. Sure if I had the money I would wait 3 years to have a Graflex flash gun converted with a crystal reveal chamber for a couple of thousand pounds just to feed my SuperGeek. But I don't. I'm not a rich man so I have to say; US have great value for money in my eyes and offer a great product. Now go play with your sabers and have fun :). I hope to enjoy this forum and US products in the future as well as those from other manufacturers regardless of who figured out how to copy emulated Lucas' ideas first. Peas...

Smutpedler, this ran much deeper than naming rights and sound fonts.  You make a good point that plenty of people were turned off by this.  As I have stated for a long time that everything comes out in the end.  I have seen cheaters in card games finally get caught, as well as sports teams getting busted for cheating as well. 

If the posts I have seen on Facebook and other forums is any indication, I think the credibility of Ultrasaber's critics is slowly being chipped away. 

This is a company that provides ready to go products in short order at an affordable price. 

Is everyone happy with them:  no.  Very few companies can ever say that every customer will be 100% satisfied 100% of the time.  That is the nature of business.  I look at the fact that the supporters greatly outweigh the detractors. 

Like I say; it's difficult to understand the ins and outs of it all as a newbie without upsetting people and ruffling feathers. To be fair the only reason I wanted to know was to avoid putting my foot in it, so to speak, as that's not a great start for a newcomer. I'm happy with my US products and will certainly buy more when the funds are available. That said, I will try other companies too and make my own decisions on quality from what I see (not what I read). I got screwed for thousands by people in my previous industry sector so can understand how passionate people get (especially if it feels like someone's taking food off your plate) but at 32 I just want to find things to enjoy in my life now (life really is too short) and really felt like I just walked into the lions den after my first posts on some forums were removed and I felt scorned as a result.

I don't think any company ever has has a 100% customer satisfaction. That's just life; you can't please all the people all the time. It's unfortunate that in the smaller subcultures and community word of mouth is so powerful when most of it is nothing more than personal opinion. I've seen some very good people and products fail in the skateboarding industry because "cooler" people (or people with the newest hat) hate on them. I can't understand the self divisiveness that's in humanities nature, there's enough out there to make life hard without everyone fighting all the time. The truth does come out in the end and the people who caused me problems with my businesses are paying the price for burning so many bridges now whilst I'm free to crack on with my life :)

Anyway, this community has been nothing but friendly to me thus far and I am happy with my sabers from US. Good work guys and reading this thread has helped me get my head around some of these issues. I'll do my best not to accidentally offend anyone in the future and keep my foot well and truly out of my mouth :)

Im happy with all the helpful answers I have gotten

Just my two cents here.
After a bit of googling about misc. lightsaber stuff, I came across more than a few anti-US facebook pages/forum posts, and I can't believe anything I'm reading. It all just looks like lies and slander that really doesn't belong in a mature business world. I, personally, have bought 4 sabers already, and got one of the guys I live with at college to get one, with more to come soon. Not a single issue. Everything is perfect. The LEDs are bright, these things are as safe as we are, and man are they durable.

I'll admit, I looked at US a few years ago and was turned off by the negative reviews. But I'm very glad I decided to give 'em a shot. I have not been disappointed. The product quality is fantastic, and I've never needed to talk to customer service except for some question that wasn't a big deal, just something I had to ask before an order. Don't remember what it was. I heard back from US that same day with a clear answer.

The rumors and hate-posts around the internet are completely unjustified. I have had no problems from US, and fully intend to continue buying from here in the future.

I just took a look around the 'net and found a bunch of anti-Ultrasabers stuff. I understand that not every order will be perfect and that there will be issues from time to time. These things are made by human beings, after all. Contact customer care and work it out in a reasonable manner.

If this company was as horrible as this online hate campaign would have you believe, they wouldn't be in business. Simple as that.

I see people here with huge collections of Ultrasabers. If the sabers were shoddy, there wouldn't be any business, let alone repeat business.

I ordered my first saber here because I liked what I was reading on these forums regarding Ultrasabers products and how people are treated here. Alex, Emory.. you guys have a good thing going. Keep your heads up and know that you are appreciated. Thanks for being here for us.

I've been buying Ultrasabers since mid December 2013. I think the number of sabers in my sig says more about my opinions than anything I write here could. I've put my money where my mouth is.

I'll just add that I've also had nothing but prompt and supportive responses from Emory when I've emailed.

Lastly - haters gonna hate! I doubt anything we say will convince them otherwise. Look on the bright side though; the idiots will stay away, and it doesn't seem to be affecting the number of new members joining.

As Will Smith once said "...hate is the child of greatness"

Let their hatred flow, it only makes them strongah!

One continued trend I notice about the haters is that very rarely do those that have had bad experiences approach the issues in a respectable way.  Usually flaming insults, insinuations etc and in most of the online material you see the complainant not exactly posting everything they said. For example I saw an example posted and it read like this-

I emailed Emory about this and this.

This was ultrasabers response: then they cut and pasted the supposed email line by line.

Then I said "..."

Then Ultrasabers sent me this : then they cut and pasted the supposes email.

You notice they just "paraphrased" their email communication but didn't actually include a cut and paste of what they said? They could have been complete douche bags throwing outlandish insults but since they only posted a paraphrased "version" which seems harmless and what not. 

I've seen this technique 3 times trying to explain how bad things are.

Oh and the videos by saber smiths claims shoddy wiring and hot glue are hilarious too.  I took my aeon apart and was like seriously they use hot glue to place the switch ?  Those videos are true ? To realize it was something else as it never melted... And it was not actually hot glue if it was it had an amazing heat tolerance.

Haters going to hate no matter what.

Especially on Facebook some people spend way too much time trash talking US. 

Maybe if they spent less time doing that they could be half as successful as US.

I've been looking at a lot of the Anti-Ultrasabers stuff out there on the old interwebs, and believe me, there is a lot of it.  I've noticed one major thing that all the threads and hate have in common on most of the "other guys" forums and websites.  They all use the same stories, copied and pasted, from every other place... stories with photos that are 6 years old, stories that think US is still making FX conversions, stories about the PVC sabers, stories with an aluminum hilt that was obviously cut with a pipe cutter... no one has ever bothered to check on the validity of the claims.

Emory has always been courteous and polite any time I've dealt with him, and everyone is entitled to a bad day from time to time.  The longest wait time I've ever seen or heard from email responses or order processing is usually 72 hours, and that only happens when they have already announced they will be attending a convention.

You will not, I repeat, NOT, find a more durable, battle-ready, film-ready saber, anywhere in this price range.

As far as I'm concerned they are 100% pure awesome.

That's so awesome to see this addressed. Before I made my recent purchase (last night), I looked at the other few companies that offer a similar service, and you guys won me over by a landslide. One thing I noticed in my searches though, were a few, very detailed, slanderous posts about exactly what you discussed. I was floored. I mean, theres even a Facebook page dedicated to the defamation! Then common sense started to kick in, like why would this person say all of this, in this manner? Because they obviously felt personally "burnt", and were handling it exceptionally unprofessionally. I saw past the BS and ordered with you guys, cause as you said, it's abundantly clear who's the best and for what reasons. There were way too many great reviews, and YouTube videos made by obvious fans that were clearly made from sheer, genuine excitement to believe the rhetoric at hand. I wish you all the best of luck with your case, people who do what was done to your business deserve no less than legal action (and perhaps a solid smack in the chops lol jk  ;D). Stay strong US and may the force (of our judicial system) be with you!

In case anyone is wondering, Flash on Clash is a registered trademark of Ultra Sabers, Federal Registration number 4281494
http://trademarks.justia.com/854/62/flash-on-clash-85462918.html (http://trademarks.justia.com/854/62/flash-on-clash-85462918.html)

No way! That's awesome. Does that mean other people are not allowed to use it now without mentioning US?

We never set out to be jerks and deny others the ability to use the term. But we were growing tired of people accusing us of stealing someone else's trademark. This is the ultimate proof. We could not have registered it if it belonged to someone else.

Some of the facebook hate gets really old when you ask them in direct private messages how many US they have owned and when did they buy them.  Generally the answer is "no but I saw a video" or a friend of a friend or yeah I bought 2 and this and this and then you find out they didnt bother to contact customer support. 

One guy who was totally thrashing US via facebook told me he had a Prophecy with Obsidian sound and when he opened it up it had Double A batteries in it and it had quick disconnects. 

When I pushed on he told me he bought it off another person and when I informed him that US did not even put QD's in their prophecies he kindly removed his "trashing" post. 

Very nice, every time I see "the other guys" put their trademark on FoC it makes me chuckle.

Very well said!  Been a while since I have updated my findings so here goes. 

1.  It appears that the hate is directed toward anyone that can turn out a saber in under 6 months to a year or have been successful in creating out of the box useable sabers.

2.  Two other companies have also come under fire for opening businesses and being able to sell in larger quantities. 

3.  I swear that you can take all the bashing against US, input the other two names in their place, and you will see the same things recycled over and over.  Bad wiring, sharp edges, hot to the touch, slow turn around time, bad customer service. 

4.  Without being political, you see this everywhere outside the saber world also.  When someone has had the market cornered for so long and agreements in place for price fixing, they think they rule the world (or their niche of the market.)  Along comes a competitor that changes all that and the elite see their power slowly slipping away.  The elite cannot change and they become a memory.  Before the elite lose all power, they begin to slander as fast as they can.  Walmart destroyed Kmart but you still hear about "low quality crap" comments that originated with Kmart directed at Walmart.  They are not original, they are just recycled.  "You get what you pay for" has gone the way of "the customer is always right."  Nifty slogans without much merit.  Sometimes you get more than what you paid for as anyone that escaped a bad relationship can attest.  The customer can be so unreasonable that nothing makes them happy. 

5.  People buy what they like and what they know.  If they are happy, why judge.

The freedom of the internet, and all of the ways to post/gather information, is a perfect example of a double edged sword. 

Obviously, on the one hand, you can essentially find information on anything you can think of.  Unfortunately, the freedom to post/share incorrect (at best), or slanderous (at worst) information makes it possible for someone with the time to do so, to totally besmirch the good name of anyone, or anything.  It becomes incumbent on us to be able to separate the "wheat from the chaff" when forming judgements based on the information we find.  Someone said before that this extends to religion, politics, choice of Android vs. iPhone, and even your preferred vendor of light sabers, and that is very true.

If we all put in just a little due diligence to figure out the reality of what we encounter in such research, more often than not, we will find enough truth to form a confident opinion based on fact, and not be swayed by the haters, and trolls.  One other thing we as a species need to cease doing is disparaging others because of the choices they make on all of the above.  I don't like to be thought of as inferior in any way because I prefer IOS to Android, etc.

As for UltraSabers, any issues that I have encountered with the 4 sabers I bought through the years were minor in nature, and handled more than adequately by their support process.  The quality of their work, and their dedication to the manufacture of a fantastic product is beyond question.  Perhaps if we start putting the positive word out there with the same fervor that the dis-information was, anyone looking for a saber will not even hesitate when considering UltraSabers!

Amen. Ultra, you have my business and support...... plus you have some of my money too lol!!! ;D still lovin that archon btw.....
Keep kickin @ss and my friends and I will keep the orders coming.
-SirAshram3

Just encountered a little grab bag hate on FB and I took the liberty of correcting the guy. He claimed that 90% of grab bag sabers are under $60 in value. I've grab bagged twice recently and got something in the $70 range and the big hit, an Archon that's worth over a hundred. My computer just made a sound at me so I'm sure he wants to fight about it now... and I'm off!

I think people who complain about grab bag are lame. It's grag bag, you're getting the left-overs. Us is a company, you get what you pay for.

Agree RogerWilco.  Most of us go into the grab-bag to get something random either because we can't decide what we want, or because the random factor is in fact the point.  :-)  My grab-bag experience thus far is a very nice Aeon V2 LE, which gave me exactly what I wanted - a unique quality hilt for my daughter that would be totally different from what her sister has (which is a pair of Initiate V3s).

Unfortunately, there are people who order the grab-bag hoping to get a Guardian or War Glaive or soemthing with a scratch or dent in it.  They're hoping to save themselves a pile of money and hit the jackpot.  That has happened on rare occasion, but the vast majorty of the grab-bags are still initiates and aeons/dominixes.  If you approach them with anything other than a "take what comes" attitude, you're going to be disappointed.  Unfortunately, some of the disappointed go and spew about it.  Fortunately, there are many of us satisfied customers out there to set the record straight.  :-)

Very much so, Karmack.  I got a Standard Issue grab bag as my first saber ever, and it's lovely.  I'm very happy with it, though if I'm honest, I was hoping secretly for either an Aeon or Dominix, regardless of version.  The only complaint I have with the SI is that it's not the easiest for rapid movement because of the static line of the hilt.  I'll be ordering a Dominix v3 in the next week or so to rectify that (and have a 2nd saber with which to duel).

I agree, there is something wrong with anyone who complains about the grab bags.  They are $55 for a random hilt and except for the Initiates every saber US offers is over $60.  Even if you get an Initiate you are still breaking even, and in terms of quality worth more than the $55.  I guess some people just think it's cool to bash Ultrasabers. 

I believe US doesn't even do Initiates as grab bags anymore, so you at least get an Aeon/Dominix.   I have gotten several grab bag sabers and have never been disappointed with them.  In fact they even turned me on to the DSI.  I had not really thought about that hilt before, but I have gotten two as grab bags and I love them both.  A grab bag is a great way to get a saber you might not have considered buying before.

Kamodius, if you're looking for a stunt to duel with, I would recommend an Aeon V2 or Aeon V2 LE for a little more flash.  Its no as "smooth" a design as the Aeon V3, but its slightly more compact and the one I have is absolutely the most mobile blade I own.  It edges my Dominix V3 in manueverability and grip comfort, especially one-handed.

The only draw-back is that it is not sound compatible, so if you want Obsidian you can't get it in the V2, and you have to go RGB instead of Emerald for multi-color.  That being said, as a straight-up dueling blade it is likely one of the best if not THE best straigh-up hilt in the collection. I was pleasantly surprised by mine (came in a grab-bag. LOL) and I am having a hard time giving it up to my daughter, for whom it was purchased as a birthday present.  Fortunately I have my Bellicose RGB in my office now to replace it.

Also, get the standard or UE blade.  The HG blades are incredibly durable but unless you're actually going to be going full contact full power hammer-and-tongs with your dueling partner a normal blade is sufficient and the balance and speed are much better. 

Understand, though, that the difference is minor.  The Dominix V3 / Aeon V3 is also extremely comfortable to weild.  I love both of mine, but the V2 just slightly edges the V3 - until I power up and the Obsidian kicks in, then the V3 is the star.  :-)  But if sound isn't in the mix, the V2 is an amazing hilt.

Just my $.02  :-) 

I agree with you 100%. I saw some of the negative stuff when I was researching ultrasabers for buying my first light saber. I read a lot of it and realized it was pretty petty stuff. Things break sometimes, s#%t happens.
 I watched so many videos of ultrasabers and other competitors, and glad I made the jump here. They make some awesome quality stuff that you don't need to baby...and the prices? did I mention the prices? lol
 No way I could justify a $1500 obi wan replica(my wife would kill me). When I went to the ultrasabers site I expected similar costs and man was I surprised. I should have my saber in a week or so.  ;D

I didn't buy an saber till I saw Ultra Sabers site. I am extremely pleased with with their products. The only thing that is hard is waiting for a saber once it has been ordered. Right now I am waiting on my first Sith Saber a Manticore with a black handle. I can't wait to get it.

:^)

Point to you, Ultra. But with this point, my pledge of business and loyalty, referrals and recommendations.
I haven't bought a saber yet, but I probably will soon. (Monetary constraints) I wish to let you know that your sabers are very high quality, my friends told me about them. I have handled them and seen video and real life comparisons. The fact is that this community is tiny, and slow growing, but you get ongoing orders. How? Repeat customers. If you read through this forum, you find people with lists of sabers like 5-10-20 sabers long, and think, "wow, If these sabers were bad, people wouldn't be buying around ten of them at like 200-500 bucks a pop." Another point, people DEFINITLY won't buy sabers at $1500 unless them have way too much money, so 200-500? Not bad at all. Altogether, I think you have found a good spot on the market for a good, long time. Cheers.

If I might say I agree that spreading rumors is more than a little underhanded and I also agree with the ending bit.  If you want to compete then raise the bar (my own summarisation) which I think are inspiring words.

Ultra, though I am new to making sabers, I am in awe of you my master.

Here are two things that anyone reading this thread can always count upon:

1.  When you purchase an Ultrasaber, you will receive a blade with your purchase.  If you don't, it will be clearly listed in the description (grab bag).  Recently read on FB of a person buying from another person and paying over $200 and received no blade although every picture indicated a blade with the picture.  When he complained, all he received were "nobody on that forum includes blades with their sales."  When he made mention in another group about how he wanted to buy an Ultrasaber, the first comment was "there shipping is ridiculous."  Go to (same forum) and they'll sell you one complete for less cost. 

2.  Members of Ultrasabers will not hunt you down on Facebook, YouTube, and other social media sites to harass you about buying from Ultrasabers.  Our very own Zren Tobas has had to close one lightsaber group and put another one in secret status in order to stop the hate. 

3.  They listen to customer feedback.  We wanted a curved hilt, we get the Mantis.  We wanted recharge ports, we got them.  We wanted Buck Pucks, we got them.  We wanted a Darth Maul inspired hilt, we got it. 

Now I have to be off to work so everyone have a great day and happy sabering.

Blue
(I'm back and in control of the Chaos)

My support all the way until the day I can't buy sabers anymore for some odd reason. :) Love all the sabers I've bought. Only have 2 at the moment though an hoping to get another new saber next week. Then the new Aeon/Dominix V4 when that one comes out then lastly the Guardian saber finally. My bro is getting the Aeon V4 in CG and me the Dominix V4 in GB. If that's what those new possible sabers are anyway.

I love ultrasabers ...... Emory made my dreams come true when looking for a lightsaber I was getting dissapointed all other companies were selling their sabers for so much there was n o way I could afford it when I ran past ultrasabers I emailed Emory so much I thought oh my god he has got to hate me but ya know he answered every email every time and shipping the two I ordered were here in two days.Emory and ultrasabers made my dreams come true something I could afford and they are great quality. Aeon v3 with sound and dominix v3 with sound illuminated switch, all I can say is thank you ultrasabers and im sorry to hear all this drama because you guys deserve better.

Yeah, I get warned at the rebel legion site when I bring up ultra sabers, but I did notice something. The  F they point out is from Ultrasabers, while Ultrasabers LLC has an a+ rating. Personally I don't trust the other sellers, because their artists and not a company. Personally so far my experience has been positive, and as long as it remains so, I'm going to defend US. Personally, looking at that BBB page for the non LLC Ultrasabers, I'm wagering people lodged complaints with Ultrasabers through the BBB and that company doesn't exist, the LLC does so they can complain in that page without resolution And it gives they a spot to point and go "See?! EEEEEVIL!!!!" Without the repercussions.


Sent from my iPhone using Tapatalk

I bought my first saber about a month ago. My only issue (if you could call it that) was I went almost 2 weeks without hearing anything or a status update on my purchase. I then sent an email and got an auto response that they were away at cons which I didn't know about. No big deal, got a physical reply in 24 hours and had the product ship 2 days later. The saber arrived in the mail a week after that, to say I was impressed with it is an understatement. I had planned on buying a few more in the near future, but went ahead and ordered 2 more now with the raffle going on, couldn't hurt right?   :o ;D They are a small company and they do quality work that speaks for itself, haters gonna hate. I have a lot of cosplaying friends, business cards and recommendations have gone out to a number of them already. These things are freaking pokemon, you gotta catch em all.

I need to ask this, to get it out of my system. I dont know about this so called rumor. But I need someone to put some light into this rumor. As I'm really thinking about ordering 3 sabers with sound.
 But this link here, currently holds me back.

http://forum.rebelscum.com/t1105594/ (http://forum.rebelscum.com/t1105594/)

it's like 32 complaints thread starter made in that link. And with pictures. Are there any holds in any of those? Just hard to choe which side to believe.

Lolz. Sorry. That's not how the LEDs are anymore, they are housed in metal and have a better heatsink system. And that Liberator pic is just sad. They pre-cut the saber to make it look like that and look bad at the same time. Me and my bro's used our older Liberator's V2 in combat before and they held up. Before mine kicked the can though. The retention screw hole got stripped beyond all repair. x.x It was ALL blue too. ;o I've had a Dominix V2 LE saber since like 2010 and it did have the old LED housing but was way sturdy out of the sabers, no longer mine though. That guy is just trying to give US a bad name though. You're covered for qualityness dude. =]

Someone raised this list before, and it was discussed at http://www.saberforum.com/index.php?topic=19510.0. (http://www.saberforum.com/index.php?topic=19510.0.) so rather than go into all the detail, the general experience of those on the forum can be summed up as follows:

Most people have really good experiences with Ultrasabers
The majority of 'sabres shipped work absolutely fine; When problems do occur, US are generally very good at fixing them swiftly
Durability does not appear to be a significant issue with their 'sabres, but do bear in mind that duelling with electronic items can cause problems, especially if they take repeated hits/get dropped a lot
US offer the cheapest lightsabres around, and ship them out usually within days, not months like some other 'sabre merchants

Now, I admit, I'm a loyalist. I like Ultrasabers, I like the designs they come out with, I like the cost they're offered at. I know that there are companies out there offering more expensive hilts, or soundcards with more features or whatever. That's all fine, and good luck to them. I hope their customers are as satisfied as I am with my repeat business with US (which stands at 11 orders in 18 months). I don't see a need to go anywhere else as I've only had one significant issue in that time, and it was fixed quickly under warranty.

Yupp...no need to worry about this.
If I'm not mistaken, this collection of "complaints" is nothing new.
US is far from being unreliable as opposed to what many of those threads claim.
Recently ordered my 4th. saber and am already looking into another one.
So far there haven't been any complaints...and that sais something, considering that I can sometimes be very nitpicking on the smallest details or flaws.

Incase you should be unsure about ordering a saber in general, I recommend you give "Grab Bag" sabers a try.
They're usually a good start for getting into saber dueling.

I saw that list too, and none of those criticisms apply to the sabers I've bought from Ultrasabers. I have several Ultrasabers now, and they are all top-notch when it comes to quality/durability.

Furthermore, I think Ultrasabers just makes better-looking sabers than "the other guys." Even Ultrasabers' entry-level hilts (Initiate and Aeon/Dominix) are just better-designed IMO from an ergonomic perspective than the sabers from "the other guys" (and this is coming from someone who has studied the real sword arts for a few decades now).

The only real complain I ever had was my first order. It was a nickel plated AS Monarch with SD flash on clash, sound, recharge, the works. When I opened it up, it was a AS Dark Monarch with AB flash on clash. I was furious. I emailed Emory and was offered to replace it for free. Or keep it with refunded nickel plating cost. Best mistake ever. After buying a Manticore CE, which is Nickel plated, I believe the Dark Monarchs work better for me. But, customer service was fast and friendly even through some strongly worded emails (my end).
    Concerning durability, I have had ten different models in my hands in less than a year. The only ones I have any problems with are the two Dark Monarchs. My obsidian one has the mini usb port so deformed it wont take a usb cord anymore. Its fine, I have the options the way I want it and its my fault for jamming it in there so carelessly. My emerald stunt Dark Monarch shorts out with a good whack. Its because I had them put in a custom latching lit AV switch on a stunt saber. I emailed Emory about it and he shot me some reasonable repair prices. In the middle of the night (I work midnights). I am not upset at all about these minor things. I practice with them every day, beat the hell out of them, and drop them on cement (cringe). Totally happy with Ultrasabers and have no need to go anywhere else.

Alright thanks. You have restored my faith. And I'll ordrer those 3 sabers very soon.

Well said.

The saber community is very small, tiny, and to have your business survive in it, you must make good products that keep your customers coming back for more. Frankly, repeat business is the only way to survive in this highly competitive market. As you've seen, some people will be brutal with negative marketing campaigns, and just outright lies, in order to divert sales away from us. Luckily for us, the vast majority of enthusiasts in this community are smart and informed. They do their homework and make decisions based on evidence and don't drink the haterade.

Rather than get into internet squabbles with the haters, we have decided that the best way to persevere is to let our sabers speak for themselves. So we'll just keep making our sabers with our proven ratio of quality:service:price and stay out of the poo-slinging. With over 50,000 Ultra Sabers in the hands of our customers, I think we're doing the right thing and we'll continue to improve. We thank all of you for your support and we'll continue to work hard for you.

😮 50,000 is impressive! Congrats on the sheer size of those sales! Im looking forward to all these unreleased sabers coming through the raffles being released, and i think i speak for all of us in saying, thank you for all the hard work you put in!

Ultra, I for one like your style.  :)

A year ago I had this fuzzy notion that there were some folks out there who built dueling-quality prop sabers.  I finally decided to take the plunge, and started researching.  I read some of the negative comments about US, but I quickly noticed that they all seemed to be the same story repeated over and over.  But it was the forum, the community of people who were knowledgable and friendly and answered questions and who kept buying these things over and over that convinced me to make my initial purchase. 

Now, about 8 months after that first purchase, we have seven sabers in my household and there will be more.  They all work, they're all of excellent quality, and they're all just really really cool.  :-)

Please accept my thanks for your effort and wonderful products.  I love the new prototypes that have appeared, and I will get my Guardian!  And I will be one of those helpful multi-saber owners that will hopefully convince the next guy that this is the one to buy.

Congrats on 50K sold.  Now lets double it.  :-)

Holy guacamole! this has reached 30 pages long.
frankly, I think if we weren't doing it right, we wouldn't have signatures like:

or

or
(http://i.imgur.com/a8mMCdM.png)
or some do damn big you gotta put it in a picture:
(http://i2.photobucket.com/albums/y3/PROWL1701/sabersig4.jpg~original)

so what is that fakers?
no more crap left to sling?  :(

LOL, yeah, Vixus, there's no crap left. Thanks for the support, bud.

Read about the drama from various sources around the net. Really could care less. My first grab bag saber is on the way as we speak just got the email. I also already made my second order last night for a full blown bells and whistles battle saber. I am addicted and I could care less what the net says. I look forward to doing continual business as well as becoming a satisfied customer. Thanks for all the hard work ULTRA SABERS

I purchased a pair of grab bag sabers for myself and a friend when we began planning a choreography group.  What I received was a Liberator and a War Glaive that were anodized blue.  We are still using them and I just recently ordered a grab bag for my wife.

Throughout the life of my saber, I have been not-that-kind to it.  It had been dropped on the pavement numerous times when I miss a catch while spinning during a parade.  It has taken a few hits due to missed choreography moves.  It also ended up being immersed in water when a dock filming stunt went awry.  Through all of that, it has lived.

I’ve seen the negative reviews, I’ve seen the false statements, and I’ve seen the complaints.  However, US are the only group that I will ever give my business to.  This isn’t just because of the quality of their “cast off” sabers in the grab bags, but because of the community here on the forum and the customer service.

I have 31 Ultrasabers - soon to be 34 when my latest order arrives. I think that says enough about Ultrasabers quality, price and customer service don't you think?

I got my 2 first sabers a couple of weeks ago, a Dark Initiate v3 in DVA and a Dominix LE v3 in BR. I just love them, no problems what so ever. The ONLY thing that went "wrong" was the blades. I ordered one regular midgrade and one UE heavygrade. What I got was an UE HG and a regular HG instead. I didn't realize this at first (I thought I got two midgrade ones), and when I e-mailed Emmory about it he explained and told me I accidentally got a free upgrade.
Even though I didn't order a hg blade I was very satisfied with it, and I'm sure that if I wouldn't have been satisfied US would have helped me out with it.
Planning on getting a couple more sabers soon and it will DEFINITELY be from Ultrasabers.
Also a big up for the community, everyone has been very helpful and awesome.
Peace

It's important to note that the Rebelscum thread linked earlier was posted by a custom sabermaker.  In other words, a competitor.  Make of that what you will.

I only mention this because the lack of disclosure in the linked post bothers me.

Beyond that, I don't feel the need to puff Ultrasabers up - they're doing perfectly fine on their own without my help, although I'd note that I am one of those repeat customers mentioned before.

I still have a lot of wanted sabers on my list so it will continue to grow as well. Forget all the haters. =]

Hello. First off, I'm new to these forums & to ultra sabers. I'd like to say  thanks to Emory for doing what he does, put out exceptional product that we the consumer look for....it is a business  and he is a business man that provides collectible well made product. Sure u can go to a custom sabre smith and pay ridiculous amounts of $$ for that special product, go ahead if that's what you want. When u have a business that succeeds in a small market & become known for it, there is always going to be problems with competition, partners & others that simply just h8 for the sake of it. Believe me, been there, done that. Emory I hope it all goes well legally for you cause this is your business, it's what puts food on the table 4 you and your fam.  Keep up the good work and stay positive.

When I was a kid watching the Star Wars saga and wishing I had a light sabre , who would have thought that decades down the line there would be people out there producing replicas and their own designs of such an iconic weapon in the world of film & fantasy.

34!? Well, now I have a record to beat.

I placed another order last night.. Obsidian Phantasm LE v4 with free RGB saber will bring my total to 37 after they arrive.

How do you store them all?

I line them up along a wall. It isn't a good solution... When one tips over it's like dominoes. :-/

You're my new hero.

That's a lot of sabers!

I may have to join a support group... "Hi, my name is Brian and I'm a saber addict.  It's been 14 hours since my last order..." :-D

Hi Brian. XD I'm also a saber addict. Been begging for a Dominix LE V4 in Guardian Blue for a week now. Lol. And as you can see the list of my next wanted sabers has grown even longer.

Hi Brian, my name is Keith and I'm also a saber addict. It's been about 10 minutes since my last order! ::) lol

I thought I had a lot, up to 23 now, but 37!?  :o

I purchased all of my sabers throughout
this year! Addict ??? I admit it. Here's the
thing, I have PTSD and these beautiful
babies are GREAT therapy for me. I thank
Ultrasabers for an awesome and affordable
product that appeals to the "child" inside
of us and they are so much fun to play
with and customize.

Here is a re-cap of my knowledge of the situation as this thread seems to have gotten off track a little bit:

1.  All of this started over one guy claiming his soundfonts were stolen.  A fake contract was posted by "Truth about (insert what ever company they are bashing on today)" that had ZERO signatures on it, just typed names.  This resulted in a court proceeding initiated by Ultrasabers.

2.  Members of another forum began to actively harass US forum members with threats if we didn't abandon this forum. 

3.  This grew into a claim of people buying ultrasabers from Ebay (where US has never sold a saber) that had batteries exploding, wiring was shoddy, & no heatsinks were being used in construction.  None of these sabers to date have ever been traced directly to ultrasabers.

4.  Emails began to surface claiming that Emory was ripping people off.  One guy actually screwed up on Facebook by saying that Emory had failed to send him 3 free ultrasabers fully loaded because the wrong LED color had been installed in his Guardian.  Of course Emory told the guy NO and this led to the claims that Emory was defrauding people.  You'll never find another saber smith sending 3 free sabers with sound and all the bells and whistles over a $35 LED mixup.  To note, Emory's email that was published by said person showed that Emory was willing to send him a new LED (with FOC of his choice) for free overseas.  That wasn't cheap shipping people.

5.  A short lived claim came up that Flash on Clash was a trademarked term of another smith but once it was published that US owned the Flash on Clash trademark, that got quietly put away and all comments on other forums disappeared including those stupid (TM) additions as well. 

6.  A new claim has emerged that US uses hot glue to hold everything together but two other smiths that charge $1000+ on their sabers do the same thing and not one person has ever called that work shoddy.  (What's good for one should be good for all right?)  It actually protects the warranty because they know if someone has been tinkering with the internals.  Computer companies and cable companies have that same stuff inside their boxes to prevent false warranty claims. 

7.  Two other companies have decided to use the ultrasabers model for producing sabers in order to lower their own costs.  If you watch other forums or FB, you'll see that the same allegations levied against US has been levied against these other groups.  "Stealing designs."  "Stealing fonts."  "Rude emails."  "Batteries exploding."  "Sabers failing for no reason."  Look it up if you think I am lying, you'll see the other groups getting slammed as well. 

8.  One of Ultrasaber's biggest denouncers has come forward telling people that he is tired of seeing fake comments about Emory and Ultrasabers being posted on his FB pages and forums.  If someone that hates your product is saying that people are lying about you, makes you wonder how much truth is really behind the "Truth about Ultrasabers" YouTube videos, forum posts, and Facebook pages. 

I am not an exclusive Ultrasabers customer.  I have custom built some of my own pieces and used parts from various sources to customize sabers beyond what is offered.  I have purchased directly from the company and not modified the following sabers:

1.  War Glaive.  Damaged by me during a parking lot demonstration in 2014 in which the pommel loosened and came off thereby ripping the internals out due to my hard force.  When I picked up the Obsidian 2nd generation board from the parking lot, it was still making sounds.  I have yet had time to repair but it has taken 3 years of constant beating. 

2.  Aeon LE v2 Grab Bag saber.  Used for quiet work when my kids are sleeping.  Still getting the hell beat out of it for 2 years. 

3.  Two Archon version 2.1.  Made into a staff and was fully loaded with everything I could cram into it in 2013.  Only had one tip fly off after hitting a training dummy with it at full force.  5 mins and one tube of gorilla super glue, still taking a beating.  It is sitting 4 feet from me as I type this. 

I am the hardest hitting duelist out there and I punish my sabers quite often.  These stories about hilts breaking in half and dying after hitting Hasbro sabers is rubbish.  I'll use mine to defend against a home invasion and the intruder will certainly be explaining to police about the crazy nut that put him in the hospital with a lightsaber.  I am that confident that they are that good. 

I know of the pages you're talking about and they annoy me so badly. x.x That pic of the cut Liberator, you know it was done on purpose. Liberators are touphies which is why I bought me a V3 this weekend. My 2 V2's did die on me awhile back but oh well, I kept the hilts. I personally love US stuff and will continue to buy from them and will probably eventually have my own personal US, just haven't figured out what I want the hilt to look like yet.

I have seen one of these videos on YouTube, a guy over in the UK talking about bad electronics and really bad customer service. I watched it right after I got my first saber in November. IAfter we watched it, I told my wife that what the guy said was so contrary to any evidence or word of mouth I had ever seen or heard about UltraSabers customer service. It smells fishy...

Thought I'd chime in on this youtube vid.. being from the UK I found this review just after I ordered my Aeon V3 AS with sound. I must admit I was worried (turns out for NO reason at all), but even watching the vid back then I was thinking while watching...:

"well that was your fault.. "
"and that was ALSO your fault"
"well why didn't you just contact Emory?"
"moaning for moaning's sake.."
"it's all on the notes about batteries and any problems contact US first, which clearly was not done"

The only "Truth" was that the guy didn't really give Emory or US a chance and when solutions were provided he just didn't like it..

I stand by my view that US do an amazing job! make AMAZING products and have amazing and QUICK customer service and delivery!
There are a load of sabers (I'm sure) which are sent on a daily basis, accidents CAN happen.. Emory and US are humans after all right? at the very least they're humanoid..? right? :)

#just sayin'!

Adz

 

I politely rebuked somebody for hatin' on US's "lack of quality" on the Mantis just the other day. Yes the Mantis came with birthing pains. It was an ambitous saber, but it was pulled off beautifully. My only complaint about it was the lack of a deburr on the milling of the emitter and collar. I understand that a deburr function would probably have been a very costly operation to run considering all the little details on those two parts. The rest of it was fabulous. But he went on to complain about its weight and its size. Man-up and just say that it was too big for your girly little hands. It's not US's fault that he didn't like the saber.

I've told any body that's interested, US has the best customer service I've ever dealt with. And if you tell them you have a legitimate claim, they will tend to it. My sound board fried after only 2 weeks of owning my first saber. Heartbroken I reported it. Emory told me to send it in, they swapped out the board, even dropped me a new set of batts no charge other than shipping it back to them. How are you going to complain about that?

Darth Logos is right, US customer
service is second to none! I like my
mantis, but then again, I'm a meat
eating tyrannosaurs rex.

point for support

After much research and weighing the pros and cons of custom sabers I have decided to go with Ultrasabers. I listened to the many people down Ultrasabers for this reason or that and took it into account. I also listened to the many people praise Ultrasabers and took their statements into account. One person with who bought a stunt saber on You Tube said he was just getting into the hobby and wanted to see how well built Ultrasabers base product was before ordering a 500 dollar item from them. He was very pleased with his stunt saber. After watching this video I set up an order for three stunt sabers and placed them on my wish list. As soon as my tax return rolls in I fully intend to order them and I can't wait. My wife, daughter and I already own three Hasbro lightsabers. We used to own four but after a intense duel between my daughter and I her Anakin Skywalker saber's led broke. She was heartbroken and I promised her I would get her a new one. She asked for purple. A color Hasbro will only sell for 175 dollars. The search for purple led me here. Ultrasabers was the only company in the business willing to sell me a purple saber for under 100 dollars and that is another reason I'm going with Ultrasabers. Ultra himself sealed the deal by coming out and addressing the fact that if he and his company repeatedly sold cheap and poorly made products he wouldn't still be in business. That really speaks volumes. I know I have said a lot in my first ever post on these fourms so I will leave you on this note. If your on the fence about Ultrasabers try out a stunt saber or a grab bag saber before making a high dollar purchase. Give them a chance before passing judgment.

I heard all of these things in my research. Even went to the anti Ultrasabers Facebook page. It only had 16 followers. I thought to myself.........All the business these guys are doing and the Facebook page dedicated to complaints about them only has 16 followers? I felt something was amiss. So I have decided to order some stunt sabers and see how it goes.

You were smart to research. Forget those haters. They want a 10k diamond for the price of cubic-zirconium. Are Ultrasabers perfect? No. Nothing man made ever is. But the company does strive to put forth the best product they can. The way I viewed it, if US were in the business of making junk, they would not have such an extencsive variety as they do.

I will most likely post a You Tube video to show off the family's new sabers. I will be ordering the V2 Dark Initiate in Sun Rider's Destiny and Violet Amethyst. And the Initiate in Fire Orange.

Nice choices for starters. My first purchase was a Dark Standard Issue in CG for my dad, for Fathers' Day. I however, went full bore and got a Scorpion for my first. I loved it.

Ultra, after reading this, I felt I had to post.

[sarcastic rant font]  I cannot believe that you would act this way.  How dare you care about your business and be passionate about what you do and the products you sell?  If you don't give in to every little whiny person with a minor complaint, and give them at least 30 or so Emerald sabers as compensation, how on earth do you expect to stay in business?  By offering superior products at reasonable prices?  AND with good customer service from dedicated caring employees?  That's crazy man!!!! And the community support.... how can you possibly plan on staying in business with all these happy customers referring their friends, relatives, and random strangers in stores to your site?!?!?  Next thing you know, you'll have both repeat business AND new customers!

Oh, oh, AND you keep releasing new and interesting and innovative hilt/emitter/pommel/blade colors.... What's up with being creative and stuff?  Making stuff people like and get excited about... what is the world coming to?

I just purchased my first saber on Saturday to enter the winter raffle.  And I won fourth prize!  A free light saber!!! A completely random one so I get to try out a new handle and/or blade color that I may have not otherwise purchased and see how it feels/looks!  For free!!!  

But, after reading this, I may just return the prize and demand all the money I paid for it back. Just the free prize mind you, I'm keeping the one I paid good money for.  It's absolutely awesome, but the free one?  I totally want a refund on the free one. I mean seriously, giving away free stuff, who does that?  AND you added extra prizes unannounced!!! What's up with making more people randomly happy?[/sarcastic rant font]

Seriously, if it's all the same to you, I'm just going to not care at all about any of the stuff you talked about in the original and subsequent explanatory posts, and instead just give you money for really awesome stuff.  Hope that's ok.  Because, really, if it's not, well, too bad.  You care about your products and I like them, so you're stuck having me give you money.  :P

Yeah, let's see how your business survives me buying stuff and being happy with it.  :-*

^^^^One question.. light or dark points.. 200 should be enough for this post?

Big up the Ultrasabers!!

His name seems dark side-ish. So I just gave him Dark points. But I concur, with what he said. I'm glad to pay US for their sabers. They are beautiful and functional.

I own two Ultrasabers and I will say they exceeded my expectations.

I've seen the videos out there trying to trash them but I think they are either a fluke or being paid by another sabersmith to trash them. Quality and workmanship seem second to none.... I've been in the electronics industry for many years... solder joints look good... and my sabers (both with sound) don't get hot.

I'm very happy with my purchases and plan on more future orders with US. The emerald led systems is awesome, I wont order anything less in the future...! I was able to get a movie quality flicker out of my emerald equipt sith blade...

I have 5 sabers of my own now, well, again, lol, and love them all. Needing a couple new blades though and a small size hilt just for fun. Might go Apprentice V4 or get 2 of them. Heck I'd spend all my money here if I could :P

I'll have to step in on this one. I would not suggest that another sabersmith is paying someone to do bad reviews. That is kind of like countering a rumor with a rumor. I have always tried to stick to the facts when possible. Since 2010, I have only seen one video that I even thought was remotely fair to Ultrasabers on a negative review. Only one out of the countless ones I have seen which is probably nearing 200. Even some of the original haters have had to remove content because they could not prove their claims and were challenged by myself and others. They have lost all respect especially in one forum community as everyone hears their name or forum and just rolls eyes and laughs.

Every company is going to have a bad run and that includes independent smiths as well. If the smiths want to fight it out, that is on them. My only problem with this "feud", if anyone wants to call it that, is that people have gone after Ultrasabers customers and not the company in order to harass. Even a guy that does not like Ultrasabers has stated that this was low down and has thrown many people off his forum for doing such.

I have always held the opinion that it is your money and you should spend it how you want it. My Ultrasabers have done what I have asked of them. My stunts are my favorites and I have decided to stick with stunts almost exclusively and I have killed most of my sound sabers with some pretty harsh abuse since 2010.

Even some of the detractors have bought empty hilts and put their own brand of electronics inside them and sold them. That should speak to the quality of the hilts alone.

 i concur 100%..  i only try to drop the facts as my expedience... and.. when i look at sabers.. MY only concerns are "combat" i can make them look pretty on my own.. thats not to say other smiths cant/dont make combat able sabers.. but in the end, im a DIYer.. and US hilts,. are my personal favorite, time wise, and easy of access to the parts.. simplicity is the key for me.. and thats what i try to stick too..

I can't believe people actually prefer other saber smiths over ultrasabers. Ultrasabers has the most customization options I've ever seen. I don't have an ultrasaber yet. I already have a plan for one though. I can honestly say that I have tried to find the most expensive saber here (which was a double bladed saber with sound) then completely decked it out with the most expensive options available and it only costed around 1009 dollars. That's a lot of money for a saber but with everything I put into it I think other companies would charge more then that. Thx for the great deals available ultrasabers.

i say its cause most other people out there, are looking for "pre built no hassle belt glitter"    almost everyone on here is more concerned with.. "can i beat the crap out of my friend with it and it not break in the first 3 times we hit hard?"

 my opinion is,. you want the belt glitter, or the wall bling bling.. go elsewhere, you want a hilt that's gonna last battle after battle.. Ultrasabers all the way baby.. money well spent, and no 2 week waiting period just for the to ship it after assembly..  i love the ability to get a SIMPLE saber hilt and have all the options i want to create a UNIQUE hilt no one else HAS.. best damn DO IT YOURSELF site ever.. love you guys ULTRASABERS!

did i mention that NO ONE ELSE gives a way hilts.. for free, as raffles?..  i mean.. really .. no one else does that....

^^^
This!


 For me, these sabers are exactly what that word 'saber' suggests. They're individually made, customizable, weapons. While i'm sure you could break bones with an MR, it's unlikely the saber would still look good afterwards. I've used my saber against bokken, wooden wasters, even a quarterstaff, the only issue i've ever had with doing that is how damned hard it is to see the other person's blade when your own is so bright.

After years of checking out all my options.... Went with UltraSabers... 2 Dark War Glaives plus connector, Shock (for the better half).... And the free initiate.... Where else can you get a free quality saber when you buy what you were going to buy anyway? 'Nuf said.....

I love all my Ultra Sabers to bits even the ones that stopped working. Don't ask :P My favorite is probably still my Bellicose with Obsidian and Guardian Blue blade =]

First off, I dont know much about Ultrasaber staff.

Two, I have only corresponded with Mr Emory regarding my purchases and nobody else from Ultrasabers. Hence my first point.

I would like to say that I respect Ultrasabers and the staff, more to Mr Emory.

For my first purchase, I went with the deal of the day. An Aeon LE v3 saber and a random grab bag saber.

Note: Aeon LE v3 saber is for my friend as a gift. Grab bag saber is for myself to see how good Ultrasabers sabers are.

Result: Its great!

Note:

Not sure if I can post this, but if its not allowed. Moderators please kindly delete and pm me to let me know that it isnt allowed!

Next up...

Ultrasabers has this promotion. 10% off and Freeinitiate if you guys remember.

I applied 10% off and my 2 sabers cost went below 350usd, thus not valid for Freeinitiate.

I took out the 10% Off and it went back and over 350 usd, thus qualifying for Freeinitiate. I keyed in Freeinitiate.

Order was delivered to my house. To my horror, It contains my purchase (Aeon and Grab bag). But no sight of the initiate.

I immediately emailed Mr Emory and he replied almost immediately and he was shocked to find out that they missed out on the free initiate on my order when the invoice read -> 2. Free initiate.

He took a while to reply me back (presumably to discuss with someone on my order and that it was missing the free initiate.

This point of time, when Mr Emory didnt reply back, I was disappointed. I was a lurker of Ultrasabers, TCSS, SF and such to see which company should deserve the right to earn my money.

I looked at TCSS, pretty much household stuff that I could find (Due to tutorials on the internet). I looked at SF and the reviews. Quality and such. SF and US were top of my list.

But wait, Mr Emory hasnt replied! I went lurking around to find where I could email another person to ask.

And just at that moment when I was disappointed that it seems that it didnt go anywhere with my order. Mr Emory replied.

He said that he was shocked and he wanted to rectify this oversight by offering me a deal I couldnt pass up. And the fact that a saber that I wanted is in the "Deal of the day" made the decision simple.

I purchased once more and I requested Mr Emory to attach photos of my latest order if they included the deal and my Dominix purchase.

It was in the order and although they made some changes (FoC changed to blue instead of VA), i was quite happy :)

In business, you have no need to do things to make your new customers (Or recurring customers) happy.

But Mr Emory and Ultrasabers did and I am glad that I chose US as my choice company for my 1st combat lightsabers.

Cheers to you guys at Ultrasabers!

You guys now have 1 more loyal customer in your database  ;D

**** If you need proof, look no further than after the end of this line.***

Let me tell you something . . . I have asked Emory so many stupid questions, it's unreal.  He's always been patient and kind.   There was something left out of my last order and they fixed it IMMEDIATELY.  Emory was very apologetic and professional.  People make mistakes and I had absolutely zero concern over the missing item, as I knew he would fix it.  And he did.  There were no questions, no fuss, just straight out professionalism.  I didn't even need the apology, but it was nice just the same.  Best customer service ever.

This is what makes this company so great,
I foresee it becoming very powerful in the
force, in a business sense.

Psst... the "other guys" are all fighting. Again.

What?  There are other guys!?  I must have been blinded to all others by the awesomeness of my new Menace.  8)

Relax!! Just understand that people's tastes vary more than you could possibly imagine. Like some people like chocolate, some like vanilla. As long as YOU are happy with where you spend your money and get what YOU want out of your light saber, that is all that matters.

May the 4th be with you.

K

I have to admit that I was a little nervous having never bought from UltraSabers before and having read some of the things people were saying, but after receiving my Graflex SE today I can honestly say that US has my business. The OP states everything in perfect form.

The force is strong with UltraSabers.

I agree with this. I've seen "other guys" of both calibers. I've seen some that look like the offer a quality product, but can't compete with US's 1-2 punch of quality and affordability. And I've seen some that severely lack imagination and technical skill to produce a good looking saber let alone combat capable, and they have the audacity to charge ridiculous prices for them.

I'm a saber nut. I go weak in the knees over a good looking hilt. But I've not been able to find another saber smith that can deliver US's level of quality, durability, versatility, and value in a single package.

My favorite dream saber is not an US and is infrequently used.  That being said, most of my sabers are US and I like them a whole lot except for the Standard Battle Issue which just doesn't do anything for me.  At rare times Emory and I agree to disagree and that is fine with me as it's his and Alex's business.  There are a few more must have US sabers on my list and this forum community is one of the best.  ;D

I wish I only had a few left <sighs> :'(

I have to say, that as a new customer, It's very re-leaving to hear this from the horses mouth so to speak. When I initially wanted to get into this hobby (about a month ago now) I became aware of a few different negative rumours surrounding Ultra Sabers that I found concerning.  after spending many, many hours of research and after reading dozens of stunning reviews from happy customers though, I decided to cast aside my initial fears and go with Ultra Sabers as my go-to saber builder.  It's good to hear I made the right decision!

^^^All of my sabers are from here and non have let me down =] My first saber ever with sound was my Guardian Blue Bellicose, just needs a newer Ultra Edge Heavy Grade blade and I wont mind taking that one out. My top favorite right now though is probably my Dominix V4 LE in Guardian Blue, its a stunt but still. Some of the more simpler sabers I prefer them to be stunts, most of mine are but you get the point :P I only wanted one saber with sound so

In the last 7 days, I've ordered two sabers within the week. I'm a happy camper here with my first being wielded and the second on its way.

The first of which I purchased on 14 June and received it within the same working week on 19 June, Friday before noon.

The second which I just ordered this Sunday, 21 June here in Asia and I'll be having FedEx deliver to me before noon this Thursday, 25 June.

Needless to say, I'm super impressed with the turnaround time of US thus far for both orders. I noticed, especially in my second order, that it took less than a working day for US to get to work on my order when they came in to work on Monday, then test and process the delivery details before sending it to me via overseas courier by the end of the same day.

So far, I'm very impressed with a company that keeps my star wars interest and the star wars hobby enthusiast interest flag flying oh so high.

I have a local source that also brings in US but they sadly, only have two ready pre-selected and pre-configured sabers for sale.

The quality, design and durability of the aluminium itself, machining detail, level of hum volume and default sound fonts, balanced saber, connectivity to the launcher software on my iMac, sound font and FoC/pulse choices, saber customisation options in terms of variety of hilts, batteries, chargers, blades, colours, friendly and needful video tutorials, spread of key user knowledge on the forums, good control of wildcards by experienced moderators, a community base of positive forum users, all make up what I will call a very wholesome and holistic purchasing, ownership and usage experience overall. I'm kinda excited when I say this lol.

Way to go US and I really want to say a huge thanks for making all the technology really accessible and available to me, a SW enthusiast half way round the world! It's really amazing and awesome!

P.s. I will be using the first saber in a dress up for my school when the term reopens in July for my school's book day. Can't wait to show the kids!  :)

The further I go into this hobby, the more I read about all of the stirring within the community. And at this point, I've seen it all.
Forgive me if this is out of line, but as much as we all love cosplaying, choregraphing, dueling, and pretending, ultimately we're all grown adults running around with big expensive light-up toy swords. (Mind you, my Chosen One is still one of my crown jewels.) And it seems as though some people tend to forget that. The Star Wars fan base is unfortunately pretentious enough as it is. This kind of dramatic environment has no place for true Star Wars fans.

Anyway, all pettiness aside, purchasing from Ultrasabers was an excellent experience for me as a client and shopper. The product that I paid for was of outstanding quality and function. I would make the same purchase again without any regrets.

As far as my experience with Emory goes, he has been nothing but good to me. He's answered all of my questions in a kind, prompt, and professional manner. I have only positive things to say about Emory and Ultrasabers.

All politics aside, Emory is doing an awesome thing for us as fans and he's making money doing what he loves. I can definitely respect that.

Yup. I love getting new Ultra Sabers/goodies when I can even the more simpler hilts. My next big purchase will probably be a Chosen One CE or Graflex, not too sure yet and some other needed new goodies as well =]

Yes, actions speak louder than words.  I'm fairly immune to anything that may have been flying around about US in a negative context.  I don't go looking for that ilk nor am I interested in it.  Like most of you, I have had nothing but stellar service and product from Emory and his US craftsman! My thought is, if you've satisfied, met or exceeded the expectations of 1000 customers yet, you had 3 that just grumbled and wanted to flame for it, guess what? You are successful business.  You can never please everyone (I hate using the word "never") but, it is appropriate in this example.  I have done business with a multitude of companies or vendors, as I know you all have. Most times I've received great service and sometimes I get "less than desirable".  One thing is for certain with US: ALL of my experiences, and there have been more than a handful, have been exceptional! (didn't I already say that?)  I know I'm preaching to the choir.  Just have to share, again and again.....and again! ;D

Are you expecting an arguement? I was never happier than when I accepted the fact that I am a geek, and that I will never outgrow toys. Face it, men just don't do that. I'm very happy that Emory and his team do all the leg work to produce a saber and all I have to do is pay for service and product rendered. WIN. ;D


There's nothing like that 'new saber' smell. <sniiiifffffffffffffff> Smells like AWESOME.

Just wanted to add this...

For the past couple of years, I have been ordering 30+ light sabers from Ultra Sabers.  Amazing customer service, great product, great price.  I have been sporadically sampling various light saber options since the late-90's.  I'm quite happy to have found Ultra Sabers, as I have found Emory's business model / philosophy to be the perfect balance for my needs.  Keep up the good work!

I am not hired by ultra sabers, nor do I have any affiliation with them what so ever other than being a satisfied customer. I am the most cynical person on the planet and when I first saw this site, I saw the a saber I really wanted and still, I ordered a grab bag saber because I wanted to test the site first. I got the saber and the service was amazing, so I am sold on this company and its incredible service. since that first purchase I have ordered more sabers and emory and the gang have gone above and beyond to make my hobby and saber experience pleasant.
I even bought a saber during the summer raffle, and me being the cynical person I am, thought that maybe there raffles were fixed or rigged, and guess what I won a saber, I couldn't believe it hahaha nice gift and honestly it just reassured me that every aspect of this companies practices are legit and impeccable. I don't know what the whole story is or the rumours flying around are, but all I can do is give you my personal experience, and it has been great. don't let rumours detour you from dealing with them, as they are the real deal.

alexandersith =)

i purchased my very first saber from you today. I then saw (thanks to creepy internet spying on me) videos on youtube recommended to be that assert they have the TRUTH about UltraSaber or saberforge. I can only hope that these "truths" are wrong..I am confident that my saber's electronics will be soldered properly, my LED wont fizzle out, etc etc. I look forward to a long relationship with this company. My fiance and I plan to utilize sabers at our wedding for our entire wedding party and we WANT to use UltraSaber...I sincerely hope we are not misguided.

Hi.  I wouldn't be concerned about the overall quality of Ultra Sabers.  You will see what I mean once you receive yours.  On the off chance that something is not right there is the one year warranty and Emory responds quickly to all questions.  In the last few years there have been several wedding parties that have used US sabers.  The occasion became even more special and entertaining for both the wedding attendants and for guests of all ages.  Awesome and humorous photos and videos were obtained.  :)

Yup. Best company I ever dealt with and I have been buying from US for years with no problems especially during emails and such even asking the same questions. I have never been told off or anything. I will continue to keep buying from US and ignoring future negative stuff. Love US. I'm getting a new blade for an old first ever saber this weekend too. My first Liberator V2 saber in Consular Green. Still works to this day :) Just needed a different set screw type

awesome! thank you. Also, is there a way to track my order?

Once your order is shipped there will be a FedEx tracking number provided.

Now, I haven't gotten any sabers with sound or the special rechargable setup, but almost everything I've heard against Utrasabers hasn't happened to me, and if I decide to not get any more sabers it will be because I have something else I want to save my money for. I am a happy, repeat customer.





Tho I will admit the purple option sucks....

Rash-Leer.  Was going to give you your first point until I saw you trash a purple blade which is my favorite color.  >:(

Okay differences aside, are you collecting light or dark side forum appreciation points ?  Seems like dark so here's one.  :)

Perhaps under a different topic you will share about what sabers you have.

Sorry, what I meant was about the colors not mixing right. I do love the color purple, it's just that the violet amethyst...the blue overpowers the red at first but as the batteries go, it dies out first.
That's one of the bad things about ultra sabers I heard that's true, except that my blue led didn't die out permanently. I should've been more clear.
But tbh idk what my alignment is. My name is the same one I used my Star Wars table-top RPG, and he was evil...

I'm not a fan of VA either.  If you want a really nice purple go for DVA.  It is an infinitely better color in my opinion.  I wanted purple and VA was just too pink for my taste.

Well, yes.  Except US has some very nice sabers that ALSO make nice belt glitter.  Take the blade out and clip most of the hilts to your belt and it looks awesome.

Although in my opinion, an Ultrasaber without the blade is like having an oreo without the cream filling where   someone else has already eaten the two cookies.

The VA wasn't what I expected, but it was nice. Forum colors seem to come out best on an Emerald saber. But that's because it allows for more precise control of the resistance.

I won't say hoooww I know, I just know ::) that one of the other guys although their designs look great, they can't hold a candle to US's quality,turnaround times, or prices. And their customer service aspires to reach the level of "pathetic". At this rate, US will be acquiring new division within a few years time. They'll have UltraSabers and then GlitterSabers for those that want something glitzy for the belt, that aren't as worried about combat effectiveness. ;)

When I wear my Guardian, people freak out over it.  The die-hards recognize it instantly and the rest just want to touch it.  I can only imagine how ridiculous it will be when I have my Chosen One.  Seems like hardcore "belt glitter" to me.  ;)

Yep. So far have only got Menace CE staff as a "glitter" hilt more for show.  But I do intend to get more such as Chosen One,Graflex, Archon, Guardian and Consular, all of which look great from what I have seen on US website and forum members posts.

For me I initially prioritised getting cheaper Sabers for spinning and sparring. But even my first Saber, a Grab Bag Dominix LE v4 still gets admiring comments and is bling enough for me.

Sent from my GT-S7275R using Tapatalk

Despite the estimated 3-4 week lead up time due to convention season my saber just shipped out only 4 days later! Being down under I still have at least a week to wait but I regret ever having doubted US and can't wait to receive my saber!

Nothing I have heard about any other saber vendors could even come close to this kind of processing time, I can't imagine how fast they are when they aren't busy..

 Thanks Ultrasabers!

You are lucky. I am on pins and needles waiting for that shipping notification.

It shipped! 7days after the order! And Emery is still answering questions for me! This guy is on it!

agreed legal stuff is for the court room, this is a hobbie site. i don't know what has transpired and i don't want to know. i just want to build sabers for jedi.

Hi 7718.  You also need to go to the Forum Rules in large red print.  Read and acknowledge prior to expanding upon your Jedi good deeds.   ;D

So, I have finally finished reading the whole thread, and I HAVE A COMPLAINT!

Neither of my two orders had any issues whatsoever.  NONE!  How am I supposed to experience the wonderful customer service and willingness to go the extra mile to fix problems if I have no justification to call on that customer service?

It's an intolerable situation!





 ;D

Seriously, though, two flawless orders, and I'm planning out the next one...and the one after that, and after that, etc.