Saber Forum

Ultra Sabers Discussion => Ultra Sabers General => Topic started by: lowlead on September 15, 2020, 05:22:46 PM



Title: GRAND MASTER LE / Latest Experience With UltraSabers
Post by: lowlead on September 15, 2020, 05:22:46 PM
SO!!  I pulled the trigger on the Summer Saber Sale!!  ;D

Image is link:
(http://i.imgur.com/9LN6ZV5t.jpg) (http://imgur.com/9LN6ZV5)

(http://i.imgur.com/fM0DFLrt.jpg) (http://imgur.com/fM0DFLr)

(http://i.imgur.com/NREha5at.jpg) (http://imgur.com/NREha5a)

(http://i.imgur.com/2QZ0W1xt.jpg) (http://imgur.com/2QZ0W1x)

Timeline of events:

September 7th, 2020: Order placed.

September 9th: Received an unprompted email from Laura in Customer Service to inform me of a back order on Ultra-Edge Mid Grade blades with pointed tip.  I was given three options, and I chose to change order to UE Mid Grade blade with round tip.

September 9th (later that afternoon): Order Completed, Shipped

September 11th: Delivered to Post Office (I was on the road, and put mail on hold)

5 DAY TURNAROUND

So, clearly UltraSabers is holding to their classic fast turnaround with in-stock items.  It's unfortunate that complex orders with multiple sabers combined with back-ordered parts are causing long waits - but hardly the fault of UltraSabers themselves.  I'm STILL a happy customer!  For those waiting on a 3 month+ wait time, don't lose faith!!


Title: Re: GRAND MASTER LE / Latest Experience With UltraSabers
Post by: Tai Chi Chuan Wijchen on September 16, 2020, 07:18:46 AM
That's very good news!

And congrats on that beautiful Grandmaster!


Title: Re: GRAND MASTER LE / Latest Experience With UltraSabers
Post by: nunya on September 16, 2020, 04:28:34 PM
Nice post!  Laura is a great help.