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Title: Is Mail-In Upgrade Still Available? Post by: goldraven12 on December 23, 2016, 05:02:27 PM I was looking at potentially getting my Obsidian saber sent in for a recharge port. Is that still a service that is offered? I couldn't find anything on the main website, but I remember it existing a few years back.
Title: Re: Is Mail-In Upgrade Still Available? Post by: scifidude79 on December 23, 2016, 05:08:17 PM E-mail them about the specific work that you want done, and you'll get a reply within a few days of how much it will be in requisition charges, which is what they use for custom stuff, and instructions on how to order it.
Title: Re: Is Mail-In Upgrade Still Available? Post by: goldraven12 on December 23, 2016, 05:12:28 PM Great! Thanks! I assume their email is in customer support. Thanks for your help! Have a point!
Title: Re: Is Mail-In Upgrade Still Available? Post by: KraytDragonPearl on December 23, 2016, 05:16:43 PM I was looking at potentially getting my Obsidian saber sent in for a recharge port. Is that still a service that is offered? I couldn't find anything on the main website, but I remember it existing a few years back. Looks like someone beat me to it. Just email them :D Title: Re: Is Mail-In Upgrade Still Available? Post by: scifidude79 on December 23, 2016, 05:44:54 PM Great! Thanks! I assume their email is in customer support. Thanks for your help! Have a point! Yep, the e-mail address for customer support. |