Saber Forum

Ultra Sabers Discussion => Diamond Database => Topic started by: Theorus Morkat on March 28, 2018, 04:28:45 PM



Title: diamond won't connect
Post by: Theorus Morkat on March 28, 2018, 04:28:45 PM
i uninstalled and reinstalled the launcher, plugged it in, turned it on,, plugged it in turned on, idk what to do to connect it im running windows 10 and the latest version of the launcher (2.45 i think)


Title: Re: diamond won't connect
Post by: Racona Nova on March 28, 2018, 06:15:29 PM
Try the following:

1. Use a different USB cord - one that supports data transfer. Some cords are charging-only, those won't work!
2. Try a USB 2.0 port and/or a self-powered USB 2.0 hub! Win 10 can cause problems if the saber is connected to a USB 3.0 port.
3. Install the launcher as administrator (right-click on the setup.exe, choose "Run as Administrator"), run the Maintenance Tool if necessary (also as administrator) and run the launcher (also as administrator). Windows needs that in order to properly communicate with the saber.


Title: Re: diamond won't connect
Post by: Theorus Morkat on March 28, 2018, 09:12:47 PM
Try the following:

1. Use a different USB cord - one that supports data transfer. Some cords are charging-only, those won't work!
2. Try a USB 2.0 port and/or a self-powered USB 2.0 hub! Win 10 can cause problems if the saber is connected to a USB 3.0 port.
3. Install the launcher as administrator (right-click on the setup.exe, choose "Run as Administrator"), run the Maintenance Tool if necessary (also as administrator) and run the launcher (also as administrator). Windows needs that in order to properly communicate with the saber.

Thank you! it was issue the particular usb port, i was using a 3.0 luckily i have also have 2.0 on my laptop every thing is up and running and I'm having a blast really making this particular saber my own


Title: Re: diamond won't connect
Post by: Racona Nova on March 29, 2018, 07:09:46 PM
Good to hear that! Have fun then :)


Title: Re: diamond won't connect
Post by: chalion on April 27, 2018, 12:07:20 AM
I was having a similar problem connecting. Did not realize the micro USB that came with the charger would not allow data connection to the saber.

Thank you for helping solve my problem by helping someone with theirs.

Point to you both.