Saber Forum

Is Anyone having issues logging in to the new site? I keep getting an incorrect password error.  Trying to check my account for order status and it keeps failing.

I had to change my password.  I believe they made password requirements more restrictive.  My concern is that I can see most of my old orders but not the one I made in April in my history.  I also lost all my reward points and wishlist.  I was saving up reward points so I find that frustrating.  I can rebuild my wishlist.

Wow.  Bit it always seems there a snag somewhere no matter how big or small the update.  Hopefully the rewards points get fixed.  We went on a buying binge the last two months and are looking forward to using them next time there is a good sale.  Guess we will wait and see.  In the meantime I'll try changing my password.  Figures, just as I was able to remember this one on the first try ...

I hope they are somehow able to get the points back. I didn't have a ton, but I wanted to use them to get me some more blades and stuff.

Just had a chat with Holly regarding the login issues. She says website migrations isn't completed yet, and they hope to make the Order History available again in 2-3 business days when migration is complete. She couldn't tell me anything definite on the Reward Points or Wishlist issue, though. But if you want to check an order status, they can still do that with your order #.

 I didn't realize there was a new site since i haven't had any money to spend. I just checked though and I can't log in. Lame.

I exchanged e-mails with Marlena today and she confirmed that order history is till there just not re-populated to th new site yet.  Even old me my current (and accurate) points value.  Patience, I must remember patience is my friend. 

Like some above, I had to reset my password
Points are an old total, and my wishlist is completely gone.
Oh, well, I can fill that back up easily enough