Click here for lightsabers
  • Home
  • Help
  • Login
  • Register
Pages: [1]   Go Down
Author Topic: Dead Saber. Can't reach customer service.  (Read 1181 times)
lottafex
Force Sensitive
*

Force Alignment: -1
Posts: 4
« on: May 29, 2019, 02:04:55 PM »
I've had my diamond saber with li-ion batteries for about a month. It won't turn on with fully charged batteries or plugged into ac power. I've send multiple emails to [email protected] and have not gotten a response.  Angry
Logged

Infinit01
Defender of the Forumverse
SaberForum.Com Moderator
Knight Commander
OVER 9000!!
*****

Force Alignment: 2830
Posts: 16997


Grey Assassin
« Reply #1 on: May 29, 2019, 02:11:44 PM »
Hello there, lottafex. Email [email protected].  She's really good at responded back quickly and getting your saber fixed.
Logged


lottafex
Force Sensitive
*

Force Alignment: -1
Posts: 4
« Reply #2 on: May 29, 2019, 02:26:13 PM »
Thank you Infinit01!
Logged

Infinit01
Defender of the Forumverse
SaberForum.Com Moderator
Knight Commander
OVER 9000!!
*****

Force Alignment: 2830
Posts: 16997


Grey Assassin
« Reply #3 on: May 29, 2019, 02:39:42 PM »
You're welcome, keep up posted.   Grin
Logged


Darth Vaius
Knight Sergeant
*

Force Alignment: -10
Posts: 88


Dark Side Points Only Please
« Reply #4 on: May 29, 2019, 03:18:59 PM »
They are backed up on orders and emails so be patient. I would email Marlena directly though.
Logged

lottafex
Force Sensitive
*

Force Alignment: -1
Posts: 4
« Reply #5 on: May 31, 2019, 12:35:27 PM »
Well, sent it in for inspection.  Cry Marlena was very prompt and helpful though.
Logged

Infinit01
Defender of the Forumverse
SaberForum.Com Moderator
Knight Commander
OVER 9000!!
*****

Force Alignment: 2830
Posts: 16997


Grey Assassin
« Reply #6 on: May 31, 2019, 01:08:18 PM »
Quote from: lottafex on May 31, 2019, 12:35:27 PM
Well, sent it in for inspection.  Cry Marlena was very prompt and helpful though.

Great to hear
Logged


Pages: [1]   Go Up
Send this topic | Print
Jump to: