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Author Topic: Just got 2 sabers at the 2011Wondercon but...  (Read 522 times)
Flipteezy
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« on: April 04, 2011, 01:32:38 PM »

My standard saber's battery cradle will not come out all the way as it only sticks out 1/4 of it... Should I just pull harder or can I bring this into you for repair?
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Ultra
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« Reply #1 on: April 04, 2011, 01:54:18 PM »

The wire and protective sleeve is pretty stiff, so when it's coiled in the hilt, it can be a little hard to pull out.  Pull a little harder to get the pack out more.  If that doesn't work, we'll cover it under warranty.  Thanks for supporting us at the con!  The turnout was amazing!
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-Ultra
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