nunya
Knight Captain
Force Alignment: 59
Posts: 427
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« Reply #13695 on: June 01, 2021, 09:38:21 PM » |
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I'd say something in the lines of "hello, I would like to enquire about order #XXXX I passed on "date". Do you have an updated lead time on the scorpion? best regards" is both factual and polite. Not too "5yearsoldy"
Agree with this, i do. Though i include a request for an estimated time to completion and will follow up weekly until i get that info. Once the estimated date is provided i wait until it is reached. One week after the date passes with no update or item in hand, i once again contact the customer service with the same request - this time including something about "previous estimate was <date> but it has passed and <all the rest> "
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Sbfire22
Force Sensitive
Force Alignment: 0
Posts: 4
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« Reply #13696 on: July 11, 2021, 03:57:46 PM » |
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Hey first time buyer here from Canada. I ordered my first sabre back on May 4th of this year. Every time I check the website it says the order is being processed. I've sent emails to the company asking what's going on but I've gotten no response yet. I'm just wondering if this is normal or if I should cut my losses and try to get a refund on the sabre.
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Cyclops942
Knight Commander
Force Alignment: 534
Posts: 2945
Fandom mash-ups are fun.
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« Reply #13697 on: July 14, 2021, 12:30:19 AM » |
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Hey first time buyer here from Canada. I ordered my first sabre back on May 4th of this year. Every time I check the website it says the order is being processed. I've sent emails to the company asking what's going on but I've gotten no response yet. I'm just wondering if this is normal or if I should cut my losses and try to get a refund on the sabre.
You asked for advice, so I’m going to tell you what I would do, and that it’s based on being an UltraSabers customer since 2014. Don’t give up. Do like nunya and DarthRondoudou (above) recommend. Follow up, politely and consistently. They will get you your saber.
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LEGEND: 🔇= Stunt, 🔊= V4 Premium Sound, ⚡= Flash on Clash, 💎= Diamond Controller__ Aeon LE v3 🔇 in CG __Initiate v2 🔇 in FO __Initiate v2 🔇 in AB __Dark Apprentice LE v5 🔇 in AS Dark Catalyst in BH 🔊 ⚡AS __Crimson Scorpion 🔊 BR⚡GB __Azure Fallen 💎 in DVA fading to VA , ⚡ AS __Frankensaber 💎 in SY fading to CG with ⚡ GB — Currently traveling with co-owner Light Side points preferred, when warranted
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nunya
Knight Captain
Force Alignment: 59
Posts: 427
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« Reply #13698 on: July 21, 2021, 01:46:37 PM » |
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Hey first time buyer here from Canada. I ordered my first sabre back on May 4th of this year. Every time I check the website it says the order is being processed. I've sent emails to the company asking what's going on but I've gotten no response yet. I'm just wondering if this is normal or if I should cut my losses and try to get a refund on the sabre.
Also check your SPAM folder as suggested by Jedi_Phoenix in a different thread. You may have to wait but good things will come
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Samhain138
Dark Lord of the Menace Order
SaberForum.Com Moderator
Knight Commander
Force Alignment: -2171
Posts: 2325
Aw, crap.
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« Reply #13699 on: September 18, 2021, 02:00:25 PM » |
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I just did my first order in a long time! I snagged a set of empty V3 initiates to make a stunt staff with! Grabbed another quick release coupler too.
I dumped my points and used the sale code and didn't even break $100 shipped. Can't beat that!
I've always wanted a set of those v3s but it seemed like they were always out of stock.
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nunya
Knight Captain
Force Alignment: 59
Posts: 427
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« Reply #13700 on: September 20, 2021, 03:26:34 PM » |
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I dumped my points and used the sale code and didn't even break $100 shipped. Can't beat that!
nice work! must not have to pay taxes either way to go!
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Jedi_Phoenix
Knight Commander
Force Alignment: 223
Posts: 1199
Light side points preferred if I earn them....
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« Reply #13701 on: September 25, 2021, 02:23:20 PM » |
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As of tomorrow, it'll have been three weeks since I ordered the empty Aeon, no word yet. I've forgotten how agonizing it is to wait, LOL.
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Doing the best I can with what I've got...
PERSONAL ARSENAL: The Fallen - Tri-cree Silver Initiate V2 - Guardian Blue Apprentice V4 - Fire Orange Apprentice LE V5 - Blazing Red Shock - Consular Green Frankensaber "Emerald Fury" - Consular Green w/ Silver flash Emperor's Hand - Violet Amethyst w/ silver flash The Guardian - Guardian Blue w/ silver flash
FAMILY SABERS: Aeon LE v5 - Tri-cree Guardian Blue Archon v2.1 - Tri-cree Consular Green Savior - Violet Amethyst Manticore - Tri-cree Blazing Red Princess (golden) - Violet Amethyst
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Jedi_Phoenix
Knight Commander
Force Alignment: 223
Posts: 1199
Light side points preferred if I earn them....
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« Reply #13702 on: September 30, 2021, 04:13:34 PM » |
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As of tomorrow, it'll have been three weeks since I ordered the empty Aeon, no word yet. I've forgotten how agonizing it is to wait, LOL.
Just got the Golden Ticket, the order is ready to ship. No word on a delivery date yet, but whatever. I'm happy.
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Doing the best I can with what I've got...
PERSONAL ARSENAL: The Fallen - Tri-cree Silver Initiate V2 - Guardian Blue Apprentice V4 - Fire Orange Apprentice LE V5 - Blazing Red Shock - Consular Green Frankensaber "Emerald Fury" - Consular Green w/ Silver flash Emperor's Hand - Violet Amethyst w/ silver flash The Guardian - Guardian Blue w/ silver flash
FAMILY SABERS: Aeon LE v5 - Tri-cree Guardian Blue Archon v2.1 - Tri-cree Consular Green Savior - Violet Amethyst Manticore - Tri-cree Blazing Red Princess (golden) - Violet Amethyst
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Cyclops942
Knight Commander
Force Alignment: 534
Posts: 2945
Fandom mash-ups are fun.
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« Reply #13703 on: September 30, 2021, 06:54:03 PM » |
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Just got the Golden Ticket, the order is ready to ship. No word on a delivery date yet, but whatever. I'm happy. SWEET!
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LEGEND: 🔇= Stunt, 🔊= V4 Premium Sound, ⚡= Flash on Clash, 💎= Diamond Controller__ Aeon LE v3 🔇 in CG __Initiate v2 🔇 in FO __Initiate v2 🔇 in AB __Dark Apprentice LE v5 🔇 in AS Dark Catalyst in BH 🔊 ⚡AS __Crimson Scorpion 🔊 BR⚡GB __Azure Fallen 💎 in DVA fading to VA , ⚡ AS __Frankensaber 💎 in SY fading to CG with ⚡ GB — Currently traveling with co-owner Light Side points preferred, when warranted
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nunya
Knight Captain
Force Alignment: 59
Posts: 427
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« Reply #13704 on: October 02, 2021, 04:20:43 AM » |
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Just got the Golden Ticket, the order is ready to ship. No word on a delivery date yet, but whatever. I'm happy. Woo hoo! 3 weeks is great especially when some people are ordering 41 sabers in one shot
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ANAKIN0211
Knight Officer
Force Alignment: 20
Posts: 103
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« Reply #13705 on: March 16, 2022, 06:25:06 AM » |
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Im back!!!!!! Orderded monday the 14th of march!!! Its time for a new beauty....... Cant wait to see this thing in person! #Scorpian
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ANoob
Knight Templar
Force Alignment: 14
Posts: 318
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« Reply #13706 on: June 22, 2022, 11:12:57 PM » |
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I must have been very lucky. I am getting my first ever tomorrow. Ordered exactly one week ago tomorrow. Overly excited. I have been trying to keep my nerves from firing like should say a lightsaber with flash on clash. I have been distancing myself with music. Thankfully the dreams have not started. I did have one around the time I decided to order. May the force be with you! Already planning on getting another few in the future.
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Stats (vitals) Collection so far
Aeon v5 le in SRD with what used to be lite sound and sentinel v5 stunt pommel aka my night pommel, crashing now since I broke it AkA my old night saber
Azure Fallen diamond my main dancing saber
Initiate v2 stunt in orange cannot tell what one Now with 40in night blade ultra edge heavy grade main sleep saber
Apprentice v5 stunt hot pink purely a daytime and disaster saber
Crimson Dominicide in BR lite sound My number 2 sleep saber
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ANoob
Knight Templar
Force Alignment: 14
Posts: 318
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« Reply #13707 on: July 20, 2022, 11:56:51 AM » |
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I must have been very lucky. I am getting my first ever tomorrow. Ordered exactly one week ago tomorrow. Overly excited. I have been trying to keep my nerves from firing like should say a lightsaber with flash on clash. I have been distancing myself with music. Thankfully the dreams have not started. I did have one around the time I decided to order. May the force be with you! Already planning on getting another few in the future.
Make that I did go all out and now have a diamond Azure Fallen on order. Now the dreams have started. Had one last night. Just had another today. First one was funny but this I just had has me up and feeling upset and frustrated. Find the first one on my dream thread here on the Fan Fiction and Art thread here. Ironically I should get back to sleep.
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Stats (vitals) Collection so far
Aeon v5 le in SRD with what used to be lite sound and sentinel v5 stunt pommel aka my night pommel, crashing now since I broke it AkA my old night saber
Azure Fallen diamond my main dancing saber
Initiate v2 stunt in orange cannot tell what one Now with 40in night blade ultra edge heavy grade main sleep saber
Apprentice v5 stunt hot pink purely a daytime and disaster saber
Crimson Dominicide in BR lite sound My number 2 sleep saber
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Bounty_V
Force Sensitive
Force Alignment: 0
Posts: 2
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« Reply #13708 on: August 13, 2022, 05:32:39 PM » |
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I ordered 3x mystery boxes the other day I've known about Ultrasabers and have wanted a saber for years and now have the means to get one. I had seriously considered getting a saber with sound but when looking at the price, and realizing just one saber wouldn't be as fun as multiple to mess around with friends, I decided 3x mystery boxes would be a great sampler before I get something specific. I'm fully expecting to get 3 simple stunt sabers, but at least I'm entered into the raffle, to make the most out of my purchase. My sabers should arrive on the 18th.
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ANoob
Knight Templar
Force Alignment: 14
Posts: 318
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« Reply #13709 on: September 14, 2022, 05:12:10 PM » |
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I couldn’t help it but I did buy another within 4 months of joining. I went for the Apprentice v5 stunt in hot pink. Need to update my stats (vitals) for my sabers here. Follow my journey on my main thread ANoob has landed here. Will be getting it next week on Monday.
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Stats (vitals) Collection so far
Aeon v5 le in SRD with what used to be lite sound and sentinel v5 stunt pommel aka my night pommel, crashing now since I broke it AkA my old night saber
Azure Fallen diamond my main dancing saber
Initiate v2 stunt in orange cannot tell what one Now with 40in night blade ultra edge heavy grade main sleep saber
Apprentice v5 stunt hot pink purely a daytime and disaster saber
Crimson Dominicide in BR lite sound My number 2 sleep saber
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