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Author Topic: unrecognized device  (Read 11585 times)
ArtoriusaurusRex
Knight Ensign
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Force Alignment: 41
Posts: 193


From the Ashes a fire shall be woken...


« Reply #15 on: January 18, 2016, 09:49:48 PM »

The USB 2.0 plug fix isn't working for me. I need help, please. Windows 10 and I have no computer with less than Windows 8.1



As much as I love this product, I'm a bit disappointed that this issue has been present since 8.1 came out and remains unresolved...
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A Light from the Shadow shall spring...

Racona Nova
Knight of the Obsidian Order
Moderator
Knight Commander
*****

Force Alignment: 1116
Posts: 4771


There is no good or evil....there's only power!


« Reply #16 on: January 19, 2016, 07:27:52 PM »

Have you tried running the launcher in Windows 7 Compatibility Mode? This has also been reported to be a workaround.
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Sig by Master Nero
Phantasm v3 LE (Obs v3) - AB w/ FoC AS---Manticore (Obs v3) - BR w/ FoC AS (QD)---Archon v2.1 (Obs v3) - RGBW Emerald

ArtoriusaurusRex
Knight Ensign
*

Force Alignment: 41
Posts: 193


From the Ashes a fire shall be woken...


« Reply #17 on: January 19, 2016, 07:57:33 PM »

Have you tried running the launcher in Windows 7 Compatibility Mode? This has also been reported to be a workaround.

No dice, unfortunately.



Right now I can adjust the Obsidian settings on my laptop by turning it on and off while plugged in over and over and over until it coincidentally works. But on my desktop where I want to use it, it never connects.
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A Light from the Shadow shall spring...

Racona Nova
Knight of the Obsidian Order
Moderator
Knight Commander
*****

Force Alignment: 1116
Posts: 4771


There is no good or evil....there's only power!


« Reply #18 on: January 19, 2016, 08:00:17 PM »

Very odd...I must admit, I tried everything to help, but this seems to be a more complicated problem Undecided Sorry
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Sig by Master Nero
Phantasm v3 LE (Obs v3) - AB w/ FoC AS---Manticore (Obs v3) - BR w/ FoC AS (QD)---Archon v2.1 (Obs v3) - RGBW Emerald

ArtoriusaurusRex
Knight Ensign
*

Force Alignment: 41
Posts: 193


From the Ashes a fire shall be woken...


« Reply #19 on: January 19, 2016, 08:41:10 PM »

Very odd...I must admit, I tried everything to help, but this seems to be a more complicated problem Undecided Sorry

That's alright, I appreciate you trying. Points awarded.



Hopefully they're working on a fix for this.
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A Light from the Shadow shall spring...

Tysoncrosby21
Knight Lance Corporal
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Force Alignment: -21
Posts: 69


« Reply #20 on: February 04, 2016, 05:59:19 PM »

In order to get rid of the "device not recognized" error you have to plug the saber in with it powered on.

However that only clears one hurdle, the next one is getting the software to recognize the board. I've tired everything, hub, uninstall and reinstall, unplug, turn off, replug, different cable. Nothing works, basically I just have to keep power cycling and plugging in/starting the app and hope it recognizes the board.

Very frustrating to buy the upgraded board and not be able to use it.
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Dark side points.... Haha

ArtoriusaurusRex
Knight Ensign
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Force Alignment: 41
Posts: 193


From the Ashes a fire shall be woken...


« Reply #21 on: February 04, 2016, 06:17:55 PM »

In order to get rid of the "device not recognized" error you have to plug the saber in with it powered on.

However that only clears one hurdle, the next one is getting the software to recognize the board. I've tired everything, hub, uninstall and reinstall, unplug, turn off, replug, different cable. Nothing works, basically I just have to keep power cycling and plugging in/starting the app and hope it recognizes the board.

Very frustrating to buy the upgraded board and not be able to use it.

I have had success with the USB splitter, for some reason.
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A Light from the Shadow shall spring...

Paskal
Knight Aspirant
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Force Alignment: 2
Posts: 10


« Reply #22 on: April 14, 2016, 10:45:21 AM »

I am having the same problem with my 3 light sabers on windows 10 and windows 8.1
have to take care of this when I have time Tongue
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