Issue with Obsidian Sound Board - Not working in the launcher

Hey all,
I've searched the forums for this kind of issue and whilst reading about similar problems, none of those quite fit what I'm experiencing, so I'll explain it briefly:

First time I unscrewed the pommel and took out the battery pack with the soundboard and emerald board and everything I noticed 2 USB ports. 1 is on the board that says "Emerald Driver" and 1 on the other side of the battery pack, on the other board. So when I plug my USB into the Emerald Driver port and start up the Obsidian Launcher, I need to actually activate the lightsaber for it to recognise the device. So far so good. I can change everything in the Emerald Driver Tab and play around with colour settings, so that works too. What DOESN'T work is the first tab, the Obsidian Soundboard tab. From the videos I gathered it is supposed to show me the different memory banks and stuff, but it just says there's no device connected and everything's blank - also the "write to board" and "read from board" buttons are greyed out.

I tried plugging my USB cable into the other port, thinking that maybe the Emerald Driver board and the Soundboard have one port each, it won't recognise the device at all using that port. So to sum it up: all I can do at the moment is play around with the colours, sound and sensitivity is a no joy. Does anyone have a solution to this or know what I'm doing wrong?

Btw, I am running Windows 10 and the launcher is on version 1.03 in administrator mode (it says it's up to date when I try to update it, so I guess 1.03 is the newest version?).