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Author Topic: More great customer service reviews!  (Read 1912 times)
aaureo
Knight Aspirant
*

Force Alignment: 11
Posts: 16
« on: January 29, 2016, 07:22:14 AM »
A little background.

I allready own 6 of their sabers. All of them where boght throgh my brothers account with US. So tecnically this is my first purchase with them.

Video reviews comming as soon as thy upload.

The Newest adition to the PRJedi family. 5 Phantom v3 saberstaffs, 10 sabers in all. Ultrasabers delivered in 8 days in the midst of the episode 7 frenzy and out did themselves with their customer service! Shout out to Emory Harris for his outstanding service and product and to Roberto Andinofor introducing me to this company. The email responce time was less than a day. Literally. My first email inquiring if they could fulfill the order before i made it was answered in a little over 24 hrs. Afyer that i made the purchase, but the credit card i ised had a different billing address than that of the shipping so that caused an ishue qith the authorization (whch was stated on the website.) Emory emailed me 2 times in that day with possible solutions for that and was prompt to act when we agreed on a feasible one.

All said, I could not be happyer with US customer service and product. They went above and beyond not only to make shure that I got the product in time, but also that the transaction went on in a safe and organized manner that would prevent missunderstandings, for them or me. They also made shure that it was a safe transaction in terms of identity theft  hancw the precautionary measures with the credit card.

Again, i can not sing more praises to Ultra sabers, you have in me and my school loyal customers for life!

Sent from my SM-G900T using Tapatalk
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aaureo
Knight Aspirant
*

Force Alignment: 11
Posts: 16
« Reply #1 on: January 29, 2016, 07:36:21 AM »
First video to upload more to come.

https://youtu.be/ZBZ90Ivwn3c
https://youtu.be/ZBZ90Ivwn3c

Sent from my SM-G900T using Tapatalk
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ithekro
Knight Commander
*

Force Alignment: 227
Posts: 928


Andromeda Rising
« Reply #2 on: January 29, 2016, 08:03:17 AM »
That's a lot of saberstaffs.
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UltraSabers Owned:
Archon v3.1 (RGBW v4)
Apprentice v4 (RGBA v4)
Archon v2 (RGBW D)
Dark Apprentice LE v4 (AS)
Sentinel LE v4 (FO)
Dominix LE v4 (unknown)

UltraSaber's Gifted:
Initiate LE v4 (CG) - Upgraded to Obsidian v4
Dark Apprentice LE v4 (BR) - Upgraded to Obsidian v4
Initiate v2 (AB)
Renegade (RGBW v4)
Graflex SE (RGBW v4)
The Dominix v2 (BR)
Dark Prophecy v3 (BR LITE)
Lost Grey (RBGW v4)
Fulcrum (RGBW v4)

aaureo
Knight Aspirant
*

Force Alignment: 11
Posts: 16
« Reply #3 on: January 29, 2016, 01:23:02 PM »
I run a school so we need a bunch of sabers ;-)

Sent from my SM-G900T using Tapatalk
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aaureo
Knight Aspirant
*

Force Alignment: 11
Posts: 16
« Reply #4 on: January 29, 2016, 01:24:40 PM »
Unboxing video
https://youtu.be/-ulHmKh4yrc

Sent from my SM-G900T using Tapatalk
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Roband
Knight Lieutenant
*

Force Alignment: -38
Posts: 232

Everything in moderation, including moderation.
« Reply #5 on: February 03, 2016, 05:45:20 AM »
Nice! I'm SUPER happy that Emory was able to deliver even through the CRAZY rush from TFA's lightsaber hype! The Fan fest is going to be EPIC!

I was very happy with Ultra's service before, but this takes it to a whole other level... Ultrasabers has made loyal customers for life with this...
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PASSION, yet PEACE
SERENITY, yet EMOTION
CHAOS, yet ORDER
THE FORCE, in BALANCE

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