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Author Topic: Sending Saber In for Upgrades  (Read 1473 times)
12cobra2
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« on: February 05, 2016, 06:32:43 PM »

Hi, I recently ordered an ultrasaber and I've realized that I didn't get a few of the features I wanted on it. I read on the FAQ that you were able to send back sabers for sound to be added but I already have the obsidian sound lite.

My question is am I able to send back the saber for other upgrades as well, such as 1.flash on collision (the main one I would like to be able to get), 2. Have Windows added and 3. Get a new pommel (the one that came with it had the cap on the end of it fall off within 5 minutes of opening it).

I also was wondering if I bought another hilt, would I be able to transfer the light and sound into it? (Not as important but wondering about this for the future)

I'm sorry if any of these have been answered elsewhere in these threads, I could not find anything but I am guessing my navigation skills are not the best.

Thank you for any help that can be given.
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Thanamira
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« Reply #1 on: February 05, 2016, 06:37:48 PM »

3. Get a new pommel (the one that came with it had the cap on the end of it fall off within 5 minutes of opening it).

I don't know about the first two, so I won't give you bad speculation.

This one, though, should probably be covered by the warranty.  Take some high-quality pics and send a letter to info@ultrasabers.com and enquire about a repair.  But before you do that, wait for other answers and just send one email.  Smiley
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123outerme
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« Reply #2 on: February 05, 2016, 08:23:52 PM »

Hi, I recently ordered an ultrasaber and I've realized that I didn't get a few of the features I wanted on it. I read on the FAQ that you were able to send back sabers for sound to be added but I already have the obsidian sound lite.

My question is am I able to send back the saber for other upgrades as well, such as 1.flash on collision (the main one I would like to be able to get), 2. Have Windows added and 3. Get a new pommel (the one that came with it had the cap on the end of it fall off within 5 minutes of opening it).

I also was wondering if I bought another hilt, would I be able to transfer the light and sound into it? (Not as important but wondering about this for the future)

I'm sorry if any of these have been answered elsewhere in these threads, I could not find anything but I am guessing my navigation skills are not the best.

Thank you for any help that can be given.
I believe you could get Flash on Clash if you send it back, but not sure. You probably won't be able to get windows on a saber without an MHS (Modular Hilt System) compatible emitter, but again I'm not sure. And you can get a new pommel without sending it back, as long as the pommel is MHS-compatible as well.

With Quick Disconnects, you can interchange light modules between saber and switch modules in just one. That's an option you have to purchase, although some hilts can't have them. If you want them added, you can request that as well, but you'll have to ask if it'll work for your saber. Sound is not transferable, unfortunately.
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Lord Canterbury
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« Reply #3 on: February 05, 2016, 08:35:49 PM »

Hello,

I would reccomend you contact them directly at shipping@ultrasabers.com with your questions and be sure to include the order # for the saber in question.

They can definitely do the FoC no problem.  The cost may depend on what color you currently have and what FoC color you want; they will most likely need to replace the LED board in addition to wiring it to the FoC terminal.

I'm pretty sure they can add windows - but - you need to ask them to be sure.

And the pommel is never an issue, but out of curiosity - what do you mean the end cap fell off?  What pommel was that? 

Hope that helps . . .
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GregG124
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« Reply #4 on: February 05, 2016, 11:25:33 PM »

Please go and acknowledge the forum rules. Look for the large red bold letters on the homepage. Thanks

P.S. Please go and do that before any further posting.
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Dominix LE V4 (Obsidian V3) - Consular Green
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