All good in Saber land
I got a response, and my rep broke it down for me how the upgrade process goes and what happens to the existing Obsidian Lite Sound Board. MAN I LOVE ULTRASABERS (kinda PISSED at myself for being a nervous Nelly and not having faith......shame on me)
Thank you for your interest in Ultrasabers. It is not a problem at all and I’d be happy to explain how the upgrade works. With our upgrades, the old parts are actually used towards the new upgrades as we keep them and give you a discount on the upgrades compared to what they would cost if you did keep the parts. However, with the upgrade from Lite sound to Premium Sound, we have to completely change the battery configuration to Li-Ion setup along with the soundboard, so you can request to receive the soundboard and battery pack/speaker combo unit back (since we wouldn’t be able to reuse these) and there wouldn’t be any additional cost for your upgrade. I hope that makes sense and if you have any additional questions don’t hesitate to let me know.
Hope that helps. Thanks for choosing Ultrasabers. Feel free to email us here with any other questions or concerns.
-Zachary
Ultrasabers Customer Service Rep
www.ultrasabers.comHappy Sabering to you all
May the Force Be With You Always