Hello,
Sorry to bother. I have been through the forums over and over and I need help. I was adjusting my new Emerald Flamberge and I tweaked a setting or something and when I updated the saber it went into a loop in the program and wouldn't stop trying to read the saber and froze. The lights wouldn't turn on anymore and I didn't know what to do so I restarted the computer and saber. The sound works but with auto connect on as default when I connect the saber it just says,
DEVICE CONNECTED
please, wait reading device info
The green bar moves but nothing else happens. I've tried uninstalling program and driver on my laptop as suggested in one forum post, I've charged the batteries and taken them out and put them back in...I'm at my whits end. Help!
I checked the obsidian usb port and it works fine. Its the emerald usb port the gives waiting to read box.
Will it allow you to do anything, or can you not get past the "read" pop-up?