Have you tried turning on the saber, than plugging in, before starting the launcher?
Are you using a USB 2.0 cable and port (or hub)?
Have you tried running the program as the admin but just as a regular program?
I will assume you are using the correct Mini-USB port. Sabers with Obsidian and Emerald have two ports, but without the Emerald it has just one. Not sure what you have aside from a saber with an Obsidian.
Windows 10 has some issues and issues with USB 3.0 (both the ports and the cables).
Admittedly I don't use the Obsidian board all that much. I mess with the Emerald a lot.
It' an emerald saber with Obsidian 1.4.
I'm using USB 2.0, and get the same result with or without a hub.
And I run all my programs as admin.
I can connect to the Emerald driver no problem, and mess around with colours and pulse/FoC timings, but connecting to the Emerald doesn't allow me to change sound fonts.
So I figured I had to connect to the soundboard, because that kinda makes sense.
When I do, I hear the USB device connection sound windows is playing, but the launcher still says no device is connected.
Though it turns up in my device list as 'Lightsaber'
If I check the properties, Windows just gives me an error code 10 - Device cannot start.
Removing and reinstalling the device driver (standard windows driver I pressume), makes no difference.
Do I need specific driver from UltraSabers?
There is nothing on the forums or the website indicating that I need anything but the Launcher tool.
EDIT: Okay, I finally got it working......sort of...
I changed compatibility settings for the Launcher to Win 7 - though I'm not sure that's what did it.
What I did was let Windows determine what was wrong, using the serach for solutions provided by MS, and let the OS replace the driver, instead of doing it manually.
I let Windows 10 replace the driver and restart my system, and then it connected no problem.
But theres a big but in there.....
Disconnecting and reconnecting the cable from the Obsidian, will still give an error 10 code.
I will have to let windows replace the driver and restart my system EVERY TIME i want to connect to the Obsidian and change stuff.
Not very handy for messing with the thresholds for motion and impact, to suit my fighting style and movements :-(
By far, not a desireable soultion, but it gets the job done - provided I have the patience to go throgh the process every time I want to mess around.
I will be keeping my eye on the forums for a more sustainable solution, hoping to catch a workaround that is more acceptable.