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Author Topic: Unable to change sounds, but colors change fine  (Read 570 times)
Hadan Fure
Knight Aspirant
*

Force Alignment: -1
Posts: 12



« on: October 10, 2016, 03:11:15 PM »

Hey there guys, I need some help.

So, my Scorpion Saber arrived today, and I was extremely pleased. I immediately started to mess with the color options, and everything went fine. However, when I try to change the soundfont, nothing happens; it doesn't detect the device when plugged into the obsidian board, but works fine with the Emerald board.

What am I doing wrong?

The saber is detected when plugged into the Emerald board, but is not detected when plugged into the Obsidian.

For information:
- I am running the newest version (1.04) of the V4 launcher
- The saber IS equipped with the V4 Obsidian soundboard
- Launcher was installed according to US instruction, run as administrator, etc.
- I am running Windows 8.1


Thanks in advance!
Logged

Points, light or dark, would be appreciated based upon my actions.

My Sabers:

Manticore CE: BR, Obsidian V3, AS FOC
Flamberge: BR, Obsidian V3
Aeon V4: GB, Obsidian V3
Scorpion: RGBW EM, Obsidian V4

Landen Se-Sentien
Shadow Sentinel of the Manticore Order
Knight Commander
*

Force Alignment: 1331
Posts: 4646


I work in the Darkness in service of the Light


« Reply #1 on: October 10, 2016, 05:35:01 PM »

Well, let's try to narrow this down a bit.

Are you plugging into the Obsidian board? Your saber should have two boards. A green one and a black one. Make sure you're plugged into the black one.

Is the saber on when you plug it in?

Are your batteries fully charged?

Are you clicking the connect button? Sometimes the auto connect doesn't work.
Logged

Light side points please.

I did not come to bring peace, but rather a sword, because what fellowship has light with darkness?

Sabers:
Manticore (Emerald, Obsidian v4) - PO | Dominix v4 (stunt) - Tri Cree CG | Sentinel LE v4 (stunt) - Tri Cree BR | Initiate LE v4 (stunt) - GB (son's) | Dark Liberator v3 (stunt) - Tri Cree GB | Bellicose (Emerald, Obsidian v4) - SRD

Hadan Fure
Knight Aspirant
*

Force Alignment: -1
Posts: 12



« Reply #2 on: October 10, 2016, 05:48:40 PM »

Yeah, plugged in to the obsidian board, works fine when plugged into the emerald. Tried auto connect, still nothing, and the batteries had just finished charging when I tried.
Logged

Points, light or dark, would be appreciated based upon my actions.

My Sabers:

Manticore CE: BR, Obsidian V3, AS FOC
Flamberge: BR, Obsidian V3
Aeon V4: GB, Obsidian V3
Scorpion: RGBW EM, Obsidian V4

Landen Se-Sentien
Shadow Sentinel of the Manticore Order
Knight Commander
*

Force Alignment: 1331
Posts: 4646


I work in the Darkness in service of the Light


« Reply #3 on: October 10, 2016, 05:55:23 PM »

Ok.

Are you plugging it in all the way? I have to sometimes push pretty hard.

Do you know if you have a USB 2.0 or 3.0? The obsidian board doesn't like one of them, and I think it's the 3.0 it doesn't like. Some people say they have to plug and unplug over and over to get it to work on a 3.0. Try that.

If all else fails, try emailing US at info@ultrasabers.com to see what they say.
Logged

Light side points please.

I did not come to bring peace, but rather a sword, because what fellowship has light with darkness?

Sabers:
Manticore (Emerald, Obsidian v4) - PO | Dominix v4 (stunt) - Tri Cree CG | Sentinel LE v4 (stunt) - Tri Cree BR | Initiate LE v4 (stunt) - GB (son's) | Dark Liberator v3 (stunt) - Tri Cree GB | Bellicose (Emerald, Obsidian v4) - SRD

Hadan Fure
Knight Aspirant
*

Force Alignment: -1
Posts: 12



« Reply #4 on: October 10, 2016, 06:41:17 PM »

Thanks for the advice.

It seems to work about 1/3 of the time, just takes some fidgeting.
Logged

Points, light or dark, would be appreciated based upon my actions.

My Sabers:

Manticore CE: BR, Obsidian V3, AS FOC
Flamberge: BR, Obsidian V3
Aeon V4: GB, Obsidian V3
Scorpion: RGBW EM, Obsidian V4

Landen Se-Sentien
Shadow Sentinel of the Manticore Order
Knight Commander
*

Force Alignment: 1331
Posts: 4646


I work in the Darkness in service of the Light


« Reply #5 on: October 10, 2016, 06:44:27 PM »

You're welcome. I'm glad you could get it working, even if it's intermittently.

If you have any other questikns, feel free to ask.
Logged

Light side points please.

I did not come to bring peace, but rather a sword, because what fellowship has light with darkness?

Sabers:
Manticore (Emerald, Obsidian v4) - PO | Dominix v4 (stunt) - Tri Cree CG | Sentinel LE v4 (stunt) - Tri Cree BR | Initiate LE v4 (stunt) - GB (son's) | Dark Liberator v3 (stunt) - Tri Cree GB | Bellicose (Emerald, Obsidian v4) - SRD

Obese Wan Kenobese
Knight Commander
*

Force Alignment: 254
Posts: 981


Fretful Instigator of the Prismatic Order


« Reply #6 on: October 10, 2016, 08:26:42 PM »

Had this problem a while back. I went to my device manager on my computer. USB controllers. Scan for hardware changes. That fixed it. Sometimes the computer 'forgets' what to look for.
Logged

Selfish passion is unquenching.
What strength have you when you are a slave to your passions?
What power without strength of character?
To self centered rage, you will be chained.
The dark side is no victory.

The long path to peace is through balanced emotions.
The first step to gaining knowledge is recognizing your own ignorance.
Serenity is patient, not passionate satisfaction.
Find harmony by understanding chaos.
Become one with the force, which will never die.

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