Disclaimer: I've already read the forum rules and I've attempted replying in a similar thread, but thread is dead with no response, so raising new thread for visibility. Sincere apologies for a repeat posting. I'll keep this as clean as I can so it can be used as a reference.
Brass Tacks
Windows 10 High End Desktop
64GB Ram
i7 6 Core 5.9ghz
USB 3.0 and USB 2.0
Device is plugged in Via 2.0
Cable is working and valid, it is the same cable used in my Wacom Tablet.
Starting software as Admin
Obsidian V 3 Board
I am certain this is a common issue, but I'm using a newer PC with the most up to date Ultrasabers software. Yet no matter what order of operations I perform, I cannot get the lightsaber to be recognized by the computer. It makes the acknowledgement sound of being connected, yet under devices it shows there is a driver error, and windows update is unable to locate a valid driver for this device.
Is there a place to directly download the lightsaber driver, not the software to read it, the lightsaber's USB driver, directly? If not, does anyone know the steps to get the lightsaber working? I'd like to change the sound fonts. Thank you very much in advance. Appreciate you taking the time to read this.
Mine does that every time, but I just ignore it. With my saber powered off I plug it in, I get that "Device Not Recognized" pop-up error message from Windows 10, then I launch the Obsidian Launcher software and power on my saber. The software immediately detects my saber, and I can configure the Emerald driver or the Obisidian Sound Fonts, depending on which USB port on the saber I'm plugged into, as there is one for each. So in a word,
ignore the Windows 10 error message and proceed, as the Obsidian Launcher doesn't appear to depend on the Windows driver anyway.