I plugged it in again and ran the diagnose again and it runs through all of it, but never brings up a text. Restoring back to factory again right now. Ok, so the error went away, but it wont load it back to where it was set up for me when i bought it. so frustrated. Im going to let my teenager see what she can do with it lol
That is abnormal, the Launcher should open a text file with the diagnose report, otherwise it's useless. Can you please tell me the Launcher version and operating system you're using? Could you try on a different computer?
Marius.