This is my second attempt to find help, so I'll try and be as short and concise as possible.
I don't heavy duel, only lightly for fun.
Fairly frequently my saber stops detecting clashes altogether. No flash or sound.
Turning the saber off and on again fixes the problem, but it always happens again eventually.
I've had it happen with every font, and with batteries fully charged.
So, I'd like to get this fixed, even if I have to send it back in for repair.
I'm worried that ultrasabers won't test it long enough to detect the problem and send it right back, because it can take anywhere from 5-10 minutes for it to happen (sometimes longer). But when you're dueling it's a total buzzkill for it to keep happening over the coarse of 20-30 minutes.
I'm sending them an email containing this information to see what they recommend.
If any of you have any clue as to what might be happening or how to fix it I would appreciate your help.
One thing I've seen cause this... if you have a font somewhere else that does not have a clash sound, run that font, then go back to another font, the clash sound will be missing. Same is true for any other effects - if it's missing in a font you're running, it'll be missing in all fonts you run thereafter... unless you turn the saber off/on.
It sounds like your problem is something else - like it's stopping mid-use... but maybe this can help?