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Author Topic: Raffle order comments?????  (Read 1960 times)
Karmack
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« on: April 23, 2019, 09:33:53 AM »

Hey guys,

I just placed my spring raffle order, and I had the same issue I had a while back with the raffle before Christmas - I never had an opportunity to enter any order comments.
I used the PayPal checkout option.   Maybe that's the problem?    OR did I just miss it somewhere?

I went to the cart, added the coupon codes, then hit the PayPal button.   I got the PayPal window, clicked the button there ... and then order processing.  

No comment fields anywhere.

This could be a serious problem if you want a covertec, as you need to comment where to put the thing.   And, for raffles, you're supposed to add your forum ID to the comments to verify you're a forum member.

I emailed info with the issue and Marlena to fix.   Hope they get to it.

Also noticed the custom LED colors are all $20 now.   Must be very popular....


*******
Update!

After speaking with Marlena via email, the problem is that I used the EXPRESS checkout button!   FYI: Don't do the express checkout if you need to enter order comments!   LOL
She fixed the order, so I'm IN!  WOOT!
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Racona Nova
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« Reply #1 on: April 23, 2019, 05:19:55 PM »

Good info! Thanks for sharing!!

Oh, and good luck of course Cheesy
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TheDutchman
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« Reply #2 on: April 23, 2019, 08:37:15 PM »

Hey guys,

I just placed my spring raffle order, and I had the same issue I had a while back with the raffle before Christmas - I never had an opportunity to enter any order comments.
I used the PayPal checkout option.   Maybe that's the problem?    OR did I just miss it somewhere?

I went to the cart, added the coupon codes, then hit the PayPal button.   I got the PayPal window, clicked the button there ... and then order processing.  

No comment fields anywhere.

This could be a serious problem if you want a covertec, as you need to comment where to put the thing.   And, for raffles, you're supposed to add your forum ID to the comments to verify you're a forum member.

I emailed info with the issue and Marlena to fix.   Hope they get to it.

Also noticed the custom LED colors are all $20 now.   Must be very popular....


*******
Update!

After speaking with Marlena via email, the problem is that I used the EXPRESS checkout button!   FYI: Don't do the express checkout if you need to enter order comments!   LOL
She fixed the order, so I'm IN!  WOOT!
First off: good deal Karm that Marlena was able to (once again) help out!  But, yeah that's why I never do the Express Check Out.

Nevertheless: good luck my friend!
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AsmoSoulpyre
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« Reply #3 on: April 26, 2019, 01:26:27 PM »

I had no idea I needed to add the forum ID number to the comments. Now I feel dumb instead of unlucky with the last raffle lol.
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Racona Nova
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« Reply #4 on: April 26, 2019, 07:54:55 PM »

And the raffle ticket. Everything explained in the newsletter Wink
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« Reply #5 on: April 26, 2019, 08:52:47 PM »

Indeed.  Log-in, and subscribe.  So worth it.  Takes seconds.

Ticky box = stay logged on.  Yep.

Emailed all of the promotions ahead of time.  Rocks.
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