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Some initial frustrations...
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Topic: Some initial frustrations... (Read 2405 times)
Reverend6
Knight Aspirant
Force Alignment: 3
Posts: 13
Some initial frustrations...
«
on:
December 27, 2011, 04:20:52 AM »
First,
Let me say, I am new to the boards here and somewhat new to the lightsaber niche and as such I am a bit uneducated as to how things work. I recently purchased a guardian, which I love. If nothing else it is a great display piece in my den but I purchased it hoping I could take full advantage of its many features...primarily the Obsidian sound board. Here are my problems;
1. I cannot get the Obsidian screen to come up no matter what I do, the computer recognizes the lightsaber but I hear my saber humming and nothing appears on my screen.
2. I have followed all the online video instructions yet I am still unable to get anywhere.
I really wish this thing had come with some general instructions.
Can anyone help?
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Master Artorius Vidnyl
Resident Master
Forum Elder
Knight Commander
Force Alignment: 759
Posts: 2156
Suns of the Force
Re: Some initial frustrations...
«
Reply #1 on:
December 27, 2011, 04:23:04 AM »
What version of windows are you running? If it's Windows 7 then you should have ignored all of the errors and "kept old files" while installing. If you didn't do this it could cause a problem.
The real issue is that the Ultrasabers LLC employees are on vacation until the 28th. Nero and I are just a couple guys who help out. We'll do what we can for you though.
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Darth Renov
Knight Sergeant
Force Alignment: -16
Posts: 77
https://www.facebook.com/photo.php?fbid=1015140418
Re: Some initial frustrations...
«
Reply #2 on:
December 27, 2011, 07:43:29 PM »
I run windows 7, I have to manually open the obsidian launcher. Try that and see if that helps. At the risk of sounding condecending, did you download the launcher?
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I sense a disturbance in the forums...
Ultra
Lord Commander
Administrator
Knight Commander
Force Alignment: 1765
Posts: 2194
IN HOC SIGNO VINCES
Re: Some initial frustrations...
«
Reply #3 on:
December 28, 2011, 12:45:02 AM »
The screen is not supposed to just pop open on it's own. Download and install the launcher. Then run the program when your saber is plugged in.
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-Ultra
http://www.ultrasabers.com
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