Are orders still going?

[Alex Gomez]

I made an order for a lightsaber back in February, and I’ve tried to Email Ultra Sabers many times but have gotten no response. With the current pandemic going on, I was wondering if orders are still benign made and shipped?


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[Infinit01]

Hey there, Alex. Orders are still going out, due to the crazy number of orders from the holidays until now including two to three sales events, they are deeply back ordered and are working 7 days a week, 24 hours a day in 3 different shifts.  Please bear with them, they will get your order out to you and prioritize building sabers over looking at emails.

Now, I recommending you contacting Ana at Ana@Ultrasabers.com in regards to your order, she'll get back to you. Keep us updated

[KraytDragonPearl]

Yes they are.  Orders are being completed and shipped daily based on complexity of the order and when the order was placed.  Email has been hit and miss for everyone and I’m sure another member will give you an email to use other than the basic info email on the contact page.  They have been extremely busy and working 24/7 shifts since December.  Your sabers will be coming to you as soon as they are able to complete them.

MTFBWY
KDP


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[Alex Gomez]

Hey there, Alex. Orders are still going out, due to the crazy number of orders from the holidays until now including two to three sales events, they are deeply back ordered and are working 7 days a week, 24 hours a day in 3 different shifts.  Please bear with them, they will get your order out to you and prioritize building sabers over looking at emails.

Now, I recommending you contacting Ana at Ana@Ultrasabers.com in regards to your order, she'll get back to you. Keep us updated

Thank you ☺️


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[Alex Gomez]

Yes they are.  Orders are being completed and shipped daily based on complexity of the order and when the order was placed.  Email has been hit and miss for everyone and I’m sure another member will give you an email to use other than the basic info email on the contact page.  They have been extremely busy and working 24/7 shifts since December.  Your sabers will be coming to you as soon as they are able to complete them.

MTFBWY
KDP


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Thank you 😁👍


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[millertime121]

I made an order for a lightsaber back in February, and I’ve tried to Email Ultra Sabers many times but have gotten no response. With the current pandemic going on, I was wondering if orders are still benign made and shipped?


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I have an order for the Fallen saber from the middle of January that I’m waiting on. I emailed them earlier this week asking for an updated timeline but I haven’t heard back. Ana was the last person I emailed in addition to the general customer service account. How long till I should expect an email back?

[Infinit01]

Thank you ☺️


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You're welcome!

I have an order for the Fallen saber from the middle of January that I’m waiting on. I emailed them earlier this week asking for an updated timeline but I haven’t heard back. Ana was the last person I emailed in addition to the general customer service account. How long till I should expect an email back?

Give it some more time, I've heard from members receiving emails from Ultrasabers at 2 AM in the morning. They're quite busy and are working hard around the clock. I'm sure that she'll respond soon, each and everyone of them have a lot of people emailing them on a daily basis

[millertime121]

Sounds good, thanks! This is the first saber I’ve bought and I’m looking forward to getting it