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Author Topic: major issues...HELP!!!  (Read 1687 times)
MWWarlord
Force Sensitive
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Force Alignment: 0
Posts: 4


« on: April 12, 2020, 08:41:10 PM »

I received my diamond saber yesterday.  I downloaded the installer, but I can't get it to recognize my saber.  I watched the video, and it said that I needed to have my saber plugged in and on when I did the download.  I went ahead and uninstalled the launcher.  This had the undesired effect of also permanently removing several other irreplaceable files from my desktop along with it.  So after that happened, I plugged in and activated the saber, and went through the download process again.  I am still not able to get my saber to connect.  The video says that the correct drivers will automatically install.  However, that does not seem to happen.  I can open the launcher, but it doesn't connect at all.  I see the link for windows 7 and 8 drivers here in the forum, but I am running windows 10.  I am extremely frustrated.  Someone PLEASE HELP!!!!
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Arcinsaw
Knight Officer
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Force Alignment: 22
Posts: 124


Gray Jedi (Dark/Light points accepted equally)


« Reply #1 on: April 13, 2020, 12:03:55 AM »

Have you installed the launcher as admin, as well as opening the launcher as admin? If that doesn't work let us know

Sent from my Redmi Note 7 using Tapatalk

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This is the way.

Arcinsaw#5734 on Discord

Yes I know having Abeloth as my avatar makes the whole Gray Jedi thing weird

Darth Imperious
Knight Lance Corporal
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Force Alignment: -7
Posts: 48


« Reply #2 on: April 13, 2020, 01:08:05 AM »

Are you making sure you're using a USB 2.0 cord? Using a regular USB charger doesnt work.
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"Just because I follow the darkside doesn't mean I'm evil"

MWWarlord
Force Sensitive
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Force Alignment: 0
Posts: 4


« Reply #3 on: April 13, 2020, 10:48:10 PM »

I did run as moderator.  I'm not sure what kind of cable I was using.  It is the one that came with the battery charger.  Do I need to get a different cable? 
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Arcinsaw
Knight Officer
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Force Alignment: 22
Posts: 124


Gray Jedi (Dark/Light points accepted equally)


« Reply #4 on: April 13, 2020, 10:49:09 PM »

Yeah that's probably just a power cable. If you get a USB cable that transmits data too then you should be golden

Sent from my Redmi Note 7 using Tapatalk

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This is the way.

Arcinsaw#5734 on Discord

Yes I know having Abeloth as my avatar makes the whole Gray Jedi thing weird

DarthSyronimus
Knight Arbiter
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Force Alignment: -40
Posts: 296


WWW
« Reply #5 on: April 13, 2020, 11:35:17 PM »

FWIW, the amazon basic cable is 'good enough'...


just be careful mucking about with the fonts though.  I killed my Diamond board accidentally.
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Dark Side here, Grey in RPGs
(Order#1 - Ordered 1/27/20 - Arrived 3/12/20)
* Diamond Dominicide for me (died 4/2/20, sent back 5/23/20 for repairs, back in hand and working 6/4/2020)
* Diamond Dark Apprentice LE v5 for the 10yo Padawan
* Stunt Aeon LE v3 - Blazing Red (FreeMysteryBox) for the missus
* Stunt Initiate v2 - Guardian Blue (FreeInitiate) for the 7yo Youngling
(Order #2 - Ordered 5/17/20 - Arrived 9/13/20)
* Stunt Dark Overlord - Consular Green ($75 Mystery Box)
* Yari (Pike) Extension with 16" UEHG
* Silver Vented QR Coupler

MWWarlord
Force Sensitive
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Force Alignment: 0
Posts: 4


« Reply #6 on: April 14, 2020, 12:43:19 AM »

The new cable worked!!!  Thanks for the help!
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