After ten minutes working on my diamond software, these are the things I did to finally make it work without any more issues.
A) Made sure my batteries had a good charge.
B)Not all usb chords work. You need an actual USB 2.0 micro cable that is meant to hook up to computers and other devices. Charging chords DO NOT work.
C)Connect the saber to your computer and turn it on BEFORE running the program.
D) Run program as admin.
E) This step is important. DISCONNECT then RECONNECT the saber. This takes two seconds.
After I started this routine, my diamond program works perfectly. Good luck!
A brand new batteries
b. Purchased a brand new cord of amazon 2 days ago. so thats good
c. done and done
d. that as well.
e. that didnt help
Now. my diamond boards work all day. This is a V3 obsidian with i think 28mb and one font at a time. Im unsure when it was produced so not sure if its pre 2008 for old software needs.