Pull up a chair, this is going to take a while....
Prior to 2020, their processing time was about a week, but thanks to numerous factors - Rise of Skywalker mania, Covid-19 affecting their workforce and that of the companies they get their components from, shortages of materials, and so on - their manufacturing process is significantly delayed. They've been telling people 3-4 weeks processing time, and are trying to hold to that, but these days the average seems to be 6-8 weeks. Some have been waiting longer than that, as evidenced in the threads. It depends on what you ordered, and if the components are in stock. They are not processing orders sequentially, but are processing what they can, when they can.
Adding to this madness are email and communication issues. They had a big snafu that went down on May 25, resulting in ALL their emails up to that day being wiped out. As of now, only one email address to the company works,
info@ultrasabers.com, and because of the deluge of emails the company is experiencing, replies have been hit or miss. Also, the website updates are nonexistent, no idea as to why.
Basically, it's the Perfect Storm called 2020.
One thing I will point out though, is that orders ARE getting processed. They have not halted any of that, they're just extremely delayed. When your order is ready to ship, you'll get that Golden Ticket email directly from Ultrasabers.
Your order is pretty recent; my advice is to forget about it until week 6 or 7, and then, if you feel the need to, send an inquiry email about once a week to see what's up. Be civil, and include your order number in the subject. And remember that there's a chance you might not get a reply at first.
Is it right that things are this way? Definitely not. And I'm sure that the company itself wishes things were different as well. This is just how it is for the time being. Hopefully things will straighten out soon.