Wondering if you had any luck with that. I have the same problem. I placed my order June 3rd and have sent Ultra Sabers 5 emails trying to get info on my order with no response back from them.
Keep trying. Send email to
info@ultrasabers.com and, as firehand10k advised, include the order number in the subject line.
I’m sorry, but that is the best advice I have to give.