I gave that a go but no luck. Still showing the same error i had before
Launch the software.
Turn the saber on.
THEN connect the saber to the computer.
The saber must be turned on BEFORE connecting to the computer, and the software must be running BEFORE you connect the already turned on saber to the computer.
Also I very strongly suggest having fully charged batteries in before doing anything, as both the saber and the software REALLY don't like it if the saber shuts off while you're changing colors and/or sound fonts. Or if you got a recharge port, have the saber plugged in to that, and then you don't have to worry about it shutting off.