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Author Topic: GRAND MASTER LE / Latest Experience With UltraSabers  (Read 500 times)
lowlead
Knight Officer
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Force Alignment: -38
Posts: 127



« on: September 15, 2020, 05:22:46 PM »

SO!!  I pulled the trigger on the Summer Saber Sale!!  Grin

Image is link:








Timeline of events:

September 7th, 2020: Order placed.

September 9th: Received an unprompted email from Laura in Customer Service to inform me of a back order on Ultra-Edge Mid Grade blades with pointed tip.  I was given three options, and I chose to change order to UE Mid Grade blade with round tip.

September 9th (later that afternoon): Order Completed, Shipped

September 11th: Delivered to Post Office (I was on the road, and put mail on hold)

5 DAY TURNAROUND

So, clearly UltraSabers is holding to their classic fast turnaround with in-stock items.  It's unfortunate that complex orders with multiple sabers combined with back-ordered parts are causing long waits - but hardly the fault of UltraSabers themselves.  I'm STILL a happy customer!  For those waiting on a 3 month+ wait time, don't lose faith!!
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Tai Chi Chuan Wijchen
Knight Commander
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Force Alignment: 297
Posts: 1249



WWW
« Reply #1 on: September 16, 2020, 07:18:46 AM »

That's very good news!

And congrats on that beautiful Grandmaster!
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nunya
Knight Captain
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Force Alignment: 59
Posts: 427



« Reply #2 on: September 16, 2020, 04:28:34 PM »

Nice post!  Laura is a great help.
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