Hey all,
I was really excited to get a lightsaber for Christmas. Now I'm super bummed and stressed because my ultrasaber emails aren't getting replies. Out of the box, it looked amazing. But alas, no flash on clash, and no sound.
I requested the Manticore Low Profile Pommel (WITH SOUND) and the order got messed up. Is it possible to re-order just the pommel and add sound myself?
Also, the flash on clash is recognized through the software when it's plugged in, and I'm able to change colors and write it to the board. However, whenever I clash it on anything including another saber, it does nothing.
You're my only hope.
Here are my specs:
Prophecy v3
[Choose Your Configuration: Emerald Driver]
[Choose the color of your blade!: Consular Green for Emerald]
[Emerald Driver Configuration: 4 Channel Emerald Driver - RGBA LED]
[Pulse Mode: Pulse to Hot Pink]
[Battery Configuration: Li-Ion Setup (Batteries Included *ONLY*)]
[Recharge Port: No Recharge Port]
[Blade Length: 36" Standard Size]
[Blade Option: UltraEdge Heavy Grade]
[Pommel: Regular Solid Pommel (No Sound) [Recommended]]
[Switch Type: Silver Non-Illuminated AV Switch]
I'm not an expert on this kind of thing since I don't yet have a sound saber, but if this is a direct copy of your order details (like it appears to be) then you ordered a "regular pommel" that isn't conducive to sound capabilities. So (I'm figuring) that the sound might not be able to "escape" the hilt? So try using it, while turned on, without the pommel attached. Like turning it on after unscrewing the pommel and lightly whacking your hand or some pillow with the blade... it might produce sound then and you know the issue. Along those lines, do you hear even muffled sounds when using it with solid pommel attached? It also looks like you ordered no charger (so I hope you have one already, or you need to order one since once your batteries die you can't recharge them this way).
Dark Prophecy v3
[-] View list of options
Choose Your Configuration: Emerald Driver
Choose the color of your blade!: Consular Green for Emerald
Emerald Driver Configuration: 4 Channel Emerald Driver - RGBA LED
Pulse Mode: Pulse to Hot Pink
Battery Configuration: Li-Ion Setup (Batteries Included *ONLY*)
Recharge Port: No Recharge Port
Blade Length: 36" Standard Size
Blade Option: UltraEdge Heavy Grade
Pommel: Regular Solid Pommel (No Sound) [Recommended]
Switch Type: Silver Non-Illuminated AV Switch
Choose Blade Tip Type: Round Tip
Blade Retention Screw Wrench: No Thanks
Include Blade Plug: No Thanks
Include Saber Stand: No Thanks
Include MINI USB Cable: No Thanks
Include Covertec Clip: No Thanks
I just went to their site and replicated what looks like your order, to double check, and it's possible to "accidentally" build a saber with these slight oversights added in... And I'd understand completely how it could be possible for a 1st lightsaber purchase. It's rather confusing potentially due to the sheer volume of options available. Heavy customization options leaves the door open for some wild outcomes. Unfortunate if this is the case, but easily remedied if it's as I surmised. Let me know if this route of trial and error bears fruit/ a positive result. If not, then it'll require someone more knowledgeable in Emerald Sabers to consult. But if your order details mirror the above (that I replicated mirroring yours) exactly then it could explain the problem for the reasons also listed above. With any luck this helps.