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Title: Order not showing up in My Account Post by: bfenty on November 15, 2016, 10:02:59 PM I created an order a few days ago, and it is not in My Account. Was hoping to get reward points for it :) Any way for an admin to add the order to my account? I was on my phone and having trouble with the order going through, so I probably didn't register it to my account when I was ordering.
Title: Re: Order not showing up in My Account Post by: Lord Bladewraith on November 15, 2016, 10:13:19 PM Did you get an email confirmation of your order? If so, then forward that to [email protected] and ask them to link it to your account. If not, then I'd be concerned whether the order actually went through and also email [email protected] to inquire. Better safe than sorry. You've still got 2 more days before the raffle ends.
Title: Re: Order not showing up in My Account Post by: bfenty on November 16, 2016, 12:18:51 AM I'm sure it was placed because I got an email about it. I will email and ask about it. Thanks!
Title: Re: Order not showing up in My Account Post by: Rapine on November 16, 2016, 02:33:15 AM Sometimes it takes a bit of time to process things. If you got the email, I wouldn't worry, but maybe email anyway.
Patience bfenty. :) Title: Re: Order not showing up in My Account Post by: Zren Tobas on November 16, 2016, 02:47:42 AM Yeah usually you get an order notification email like right away for whatever you order even if its a blade plug or Grab Bag blade. What'd you order or are you gonna make us wait for the reveal? :P
Title: Re: Order not showing up in My Account Post by: scifidude79 on November 16, 2016, 04:40:50 AM It's not in your order history? That's odd. Usually, prior to shipping, it will say "Processing," or something like that. Also, just in case you didn't know, you won't get reward points until your order ships. That's probably to prevent people from getting points and then cancelling the order.
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