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Author Topic: problem  (Read 1088 times)
ultimatebob
Knight Apprentice
*

Force Alignment: 4
Posts: 32


my ULTIMATENESS blinds you.
« on: July 05, 2011, 06:14:17 PM »
I got a new dominix v2 le today and the battery pack broke in the shipping. Im going to return it and get a new one, but i need to know if i just send it in or do I have to PM/email/contact/whatever ultra first?
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Dominix V2 LE -consular green
Aeon -blazing red

Master Artorius Vidnyl
Resident Master
Forum Elder
Knight Commander
*****

Force Alignment: 759
Posts: 2156


Suns of the Force
« Reply #1 on: July 05, 2011, 06:16:25 PM »
Your best course of action is to go to ultrasabers.com and go to contact us.  Send them an email with what happened and they will contact you about how to go about getting it fixed.  Having had a similar problem once I can tell you that they are more than happy to fix problems like this.

Best of luck!
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Jodaan
Knight Arbiter
*

Force Alignment: -36
Posts: 252


Owner of "We Cook Ewoks", Fine Restaurant
« Reply #2 on: July 05, 2011, 06:22:52 PM »
Send an e-mail to [email protected] and tell them the story.

Great guys will take care of you Wink
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Clawed Dark Prophecy LE Violet Amethyst
Standard Issue Arctic Blue
Grab Bag -> Incoming <-

Friends' sabers I offered : 12

Dire que notre traduction est "Sabre laser"... Pourquoi pas "Lampe de Poche de combat" ...

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