I already emailed shipping about this (I didn't know if that was the right email to send it to or not). I haven't heard anything back yet. I figured I could post the email here and maybe a moderator could point me in the right direction.
Hello,
I have two problems with the Liberator I received a few weeks ago, Order# 13003.
First, I was dueling with it last night the tip came off, we hunted for it but couldn't find it. This normally wouldn't be an issue but it actually broke off, not like my other two where they just popped out and I glued them back in. You can see the damage in the attached picture.
http://img815.imageshack.us/i/img0206q.jpg/Second, after this happened I tried to take the blade out but, when I turned the wrench the wrench itself just turns and clicks inside of the screw. I tried other wrenches I found but they all do the same thing.
Is there anything you can do to help me with this? Any help with be much appreciated.