Title: Additional Charge for Forum colors? Post by: JediGuardian18 on March 27, 2012, 03:26:59 AM Hello all. I have a quick question for all you guys out there who have ordered a saber with a forum or "custom" color. These colors include Dark Violet Amethyst, Sentinel Yellow, Pyrestone Orange, and Bane's Heart as you all know. I ordered a saber several weeks ago in Sentinel Yellow and it just shipped. I chose Arctic Blue and specified Sentinel yellow in the order comments. I thought that by paying extra for a premium color, that covered the custom color cost. Apparently not anymore. I was charged an additional $5 today without be notified that this would happen so I was very confused. Emory informed me that it costs an additional $5 in addition to the extra 5 dollars I paid for the premium color in the first place. Has this happened to any of you? My saber before this one was Dark Violet Amethyst and I didn't get charged extra for that. I'm not mad, I have just been very patient waiting for this saber and I know it will be well worth it, I just wasn't expecting a random charge that I had no clue existed.
Title: Re: Additional Charge for Forum colors? Post by: Kham-Ryn Kurios on March 27, 2012, 03:31:26 AM Bummer.
It's new because I was never charged extra for any of mine. Can't wait to see your saber though; What did you get if you don't mind me asking? Title: Re: Additional Charge for Forum colors? Post by: JediGuardian18 on March 27, 2012, 03:33:45 AM I got a Dominix v2 LE in Sentinel Yellow. I thought that you would be proud that another forum member is joining the ranks of the sentinels :D
I have a Dark Initiate v3 already so I know what it will basically look like. Just a longer hilt with silver grooves and a color I have been wanting a long time for! Title: Re: Additional Charge for Forum colors? Post by: Luna on March 27, 2012, 03:35:38 AM I too have ordered DVA and it was normal cost for the 'premium' (+$5) colors. Maybe it has to do with the current demand for SY?
Title: Re: Additional Charge for Forum colors? Post by: Kham-Ryn Kurios on March 27, 2012, 03:36:32 AM I got a Dominix v2 LE in Sentinel Yellow. I thought that you would be proud that another forum member is joining the ranks of the sentinels :D I have a Dark Initiate v3 already so I know what it will basically look like. Just a longer hilt with silver grooves and a color I have been wanting a long time for! Always proud to have another. It'll also be a little bit thicker and the choke point kriffing owns. It makes the V3 really standout. I too have ordered DVA and it was normal cost for the 'premium' (+$5) colors. Maybe it has to do with the current demand for SY? Could be. ;D Title: Re: Additional Charge for Forum colors? Post by: JediGuardian18 on March 27, 2012, 03:38:34 AM Sounds like it will be a great saber. I was just a little disappointed that I was charged without notification. It would have been nice for the e-mail to have said that's what I got charged for. The e-mail just said "Thanks for your purchase" Obviously I was concerned since I didn't buy anything!
Title: Re: Additional Charge for Forum colors? Post by: Luna on March 27, 2012, 03:47:21 AM If it is the demand that's raised the cost, you have Kham to thank ;) (kidding, kidding entirely)
Title: Re: Additional Charge for Forum colors? Post by: Deep on March 27, 2012, 03:52:36 AM This is not new. It's been posted by me here on these forums. And anyone that inquires about these colors via email has been given the same information.
Cameron, I can pull up the 12 or so orders from you and Joseph Stafford where you were charged for the forum only colors you requested. For example, particularly order # 18583 where you ordered Violet Amethyst and requested Sentinel Yellow and were charged $5 additional. Please don't give members inaccurate information, no one is given special treatment, and anyone and everyone that orders a forum only color has to order a premium color (VA, SRD, or AB) and there is an additional $5 charge. I apologize if there was some confusion with this. But these are not colors that we normally offer or even normally make and we have to charge extra to make these non-existent Ultrasabers forum only colors. Title: Re: Additional Charge for Forum colors? Post by: Kham-Ryn Kurios on March 27, 2012, 03:56:46 AM This is not new. It's been posting by me here on these forums. And anyone that inquires about these colors via email has been given the same information. Cameron, I can pull up the 12 or so orders from you and Joseph Stafford where you were charged for the forum only colors you requested. For example, particularly order # 18583 where you ordered Violet Amethyst and requested Sentinel Yellow and were charged $5 additional. Please don't give members inaccurate information, no one is given special treatment, and anyone and everyone that orders a forum only color has to order a premium color (VA, SRD, or AB) and there is an additional $5 charge. I apologize if there was some confusion with this. But these are not colors that we normally offer or even normally make and we have to charge extra to make these non-existent Ultrasabers forum only colors. I'm sorry It wasn't my intention to misinform anyone. :-\ We just never noticed the charges, we assumed it was just the normal $5; I completely understand the extra charge. Again my bad. Title: Re: Additional Charge for Forum colors? Post by: Luna on March 27, 2012, 04:00:59 AM Makes sense to me, guess I never noticed. My apologies.
Title: Re: Additional Charge for Forum colors? Post by: JediGuardian18 on March 27, 2012, 04:17:55 AM Never meant to cause any problems. I was just curious. It was just a safety precaution since I usually get shipping notifications from [email protected] and that didn't happen this time. Again my apologies for any problems I caused. :(
Title: Re: Additional Charge for Forum colors? Post by: Master Nero Attoru on March 27, 2012, 04:59:06 AM It makes sense I would think, the extra charge. As Deep said, these aren't the regular colors in their lineup, so they have to put in the extra work to custom-wire these RGB leds for the special colors... I think it's definitely worth the extra dough!
Title: Re: Additional Charge for Forum colors? Post by: Luna on March 27, 2012, 05:05:56 AM It makes sense I would think, the extra charge. As Deep said, these aren't the regular colors in their lineup, so they have to put in the extra work to custom-wire these RGB leds for the special colors... I think it's definitely worth the extra dough! I agree. I'm just glad they make them at all! They are, to my knowledge, rare colors in the LED saber world. I've never seen pictures or heard of anything other than an US product that had DVA, for example (I'm not saying it's a fact, just that I've never seen it). Again, my apologies for the misinformation, glad it was cleared up. Please feel free to delete my flawed input if seen fit. Title: Re: Additional Charge for Forum colors? Post by: Kham-Ryn Kurios on March 27, 2012, 05:15:59 AM Again, my apologies for the misinformation, glad it was cleared up. Please feel free to delete my flawed input if seen fit. Please do for me too if you choose to. Actually if you delete our pots you should sticky this; then it wont get lost amongst the rest of the threads. Title: Re: Additional Charge for Forum colors? Post by: Darth Nekesus on March 31, 2012, 05:40:44 PM what does Bane's Heart look like
Title: Re: Additional Charge for Forum colors? Post by: Luna on March 31, 2012, 06:23:43 PM Title: Re: Additional Charge for Forum colors? Post by: JediGuardian18 on March 31, 2012, 09:36:59 PM Bane's Heart is a magenta color.
Title: Re: Additional Charge for Forum colors? Post by: XSAMURAI31 on April 27, 2012, 03:38:03 PM I want to order an MLS unit with SY and Blue FoC and there is no difference in charge for the different colors, how will this affect my order?
Title: Re: Additional Charge for Forum colors? Post by: JediGuardian18 on April 27, 2012, 09:25:40 PM They will likely charge your card 5 or 10 dollars extra after the initial order is confirmed.
|