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Author Topic: Additional Charge for Forum colors?  (Read 3246 times)
JediGuardian18
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Posts: 160



« on: March 27, 2012, 03:26:59 AM »

Hello all. I have a quick question for all you guys out there who have ordered a saber with a forum or "custom" color. These colors include Dark Violet Amethyst, Sentinel Yellow, Pyrestone Orange, and Bane's Heart as you all know. I ordered a saber several weeks ago in Sentinel Yellow and it just shipped. I chose Arctic Blue and specified Sentinel yellow in the order comments. I thought that by paying extra for a premium color, that covered the custom color cost. Apparently not anymore. I was charged an additional $5 today without be notified that this would happen so I was very confused. Emory informed me that it costs an additional $5 in addition to the extra 5 dollars I paid for the premium color in the first place. Has this happened to any of you? My saber before this one was Dark Violet Amethyst and I didn't get charged extra for that. I'm not mad, I have just been very patient waiting for this saber and I know it will be well worth it, I just wasn't expecting a random charge that I had no clue existed.
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JediGuardian18
Sabers:
Aeon LE v3: Guardian Blue, AV switch, Obsidian
Dark Liberator v3: Dark Violet Amethyst: Obsidian
Dark Initiate v2: Adegan Silver
Inheritor: Amber, Deep Red, Royal Blue: Petit Crouton 2.0


Please give force points! It doesn't matter whether they are light or dark Smiley

Kham-Ryn Kurios
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I am Mr. Yellow.


« Reply #1 on: March 27, 2012, 03:31:26 AM »

Bummer.

It's new because I was never charged extra for any of mine.

Can't wait to see your saber though; What did you get if you don't mind me asking?
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/LIGHT SIDE POINTS PLEASE\
‎Whoever fights monsters should see to it that in the process he does not become a monster. And if you gaze long enough into an abyss, the abyss will gaze back into you. - Friedrich Nietzsche

JediGuardian18
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Force Alignment: 22
Posts: 160



« Reply #2 on: March 27, 2012, 03:33:45 AM »

I got a Dominix v2 LE in Sentinel Yellow. I thought that you would be proud that another forum member is joining the ranks of the sentinels Cheesy
I have a Dark Initiate v3 already so I know what it will basically look like. Just a longer hilt with silver grooves and a color I have been wanting a long time for!
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JediGuardian18
Sabers:
Aeon LE v3: Guardian Blue, AV switch, Obsidian
Dark Liberator v3: Dark Violet Amethyst: Obsidian
Dark Initiate v2: Adegan Silver
Inheritor: Amber, Deep Red, Royal Blue: Petit Crouton 2.0


Please give force points! It doesn't matter whether they are light or dark Smiley

Luna
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Force Alignment: 550
Posts: 5360


This land is peaceful, its inhabitants kind...


« Reply #3 on: March 27, 2012, 03:35:38 AM »

I too have ordered DVA and it was normal cost for the 'premium' (+$5) colors. Maybe it has to do with the current demand for SY?
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Kham-Ryn Kurios
Sentinel Prime; Knight of the HoloNet Order
SaberForum.Com Moderator
Knight Commander
OVER 9000!!
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Force Alignment: 1723
Posts: 12447


I am Mr. Yellow.


« Reply #4 on: March 27, 2012, 03:36:32 AM »

I got a Dominix v2 LE in Sentinel Yellow. I thought that you would be proud that another forum member is joining the ranks of the sentinels Cheesy
I have a Dark Initiate v3 already so I know what it will basically look like. Just a longer hilt with silver grooves and a color I have been wanting a long time for!

Always proud to have another.

It'll also be a little bit thicker and the choke point kriffing owns.

It makes the V3 really standout.
I too have ordered DVA and it was normal cost for the 'premium' (+$5) colors. Maybe it has to do with the current demand for SY?

Could be. Grin
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/LIGHT SIDE POINTS PLEASE\
‎Whoever fights monsters should see to it that in the process he does not become a monster. And if you gaze long enough into an abyss, the abyss will gaze back into you. - Friedrich Nietzsche

JediGuardian18
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Force Alignment: 22
Posts: 160



« Reply #5 on: March 27, 2012, 03:38:34 AM »

Sounds like it will be a great saber. I was just a little disappointed that I was charged without notification. It would have been nice for the e-mail to have said that's what I got charged for. The e-mail just said "Thanks for your purchase" Obviously I was concerned since I didn't buy anything!
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JediGuardian18
Sabers:
Aeon LE v3: Guardian Blue, AV switch, Obsidian
Dark Liberator v3: Dark Violet Amethyst: Obsidian
Dark Initiate v2: Adegan Silver
Inheritor: Amber, Deep Red, Royal Blue: Petit Crouton 2.0


Please give force points! It doesn't matter whether they are light or dark Smiley

Luna
Knight Commander
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Force Alignment: 550
Posts: 5360


This land is peaceful, its inhabitants kind...


« Reply #6 on: March 27, 2012, 03:47:21 AM »

If it is the demand that's raised the cost, you have Kham to thank Wink (kidding, kidding entirely)
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Deep
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« Reply #7 on: March 27, 2012, 03:52:36 AM »

This is not new.  It's been posted by me here on these forums.  And anyone that inquires about these colors via email has been given the same information.  

Cameron, I can pull up the 12 or so orders from you and Joseph Stafford where you were charged for the forum only colors you requested.  For example, particularly order # 18583 where you ordered Violet Amethyst and requested Sentinel Yellow and were charged $5 additional.  Please don't give members inaccurate information, no one is given special treatment, and anyone and everyone that orders a forum only color has to order a premium color (VA, SRD, or AB) and there is an additional $5 charge.

I apologize if there was some confusion with this.  But these are not colors that we normally offer or even normally make and we have to charge extra to make these non-existent Ultrasabers forum only colors.
« Last Edit: March 27, 2012, 05:11:10 AM by Deep » Logged

Emory "Deep" Harris
www.ultrasabers.com

Kham-Ryn Kurios
Sentinel Prime; Knight of the HoloNet Order
SaberForum.Com Moderator
Knight Commander
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I am Mr. Yellow.


« Reply #8 on: March 27, 2012, 03:56:46 AM »

This is not new.  It's been posting by me here on these forums.  And anyone that inquires about these colors via email has been given the same information.  

Cameron, I can pull up the 12 or so orders from you and Joseph Stafford where you were charged for the forum only colors you requested.  For example, particularly order # 18583 where you ordered Violet Amethyst and requested Sentinel Yellow and were charged $5 additional.  Please don't give members inaccurate information, no one is given special treatment, and anyone and everyone that orders a forum only color has to order a premium color (VA, SRD, or AB) and there is an additional $5 charge.

I apologize if there was some confusion with this.  But these are not colors that we normally offer or even normally make and we have to charge extra to make these non-existent Ultrasabers forum only colors.


I'm sorry It wasn't my intention to misinform anyone. Undecided

We just never noticed the charges, we assumed it was just the normal $5; I completely understand the extra charge.

Again my bad.



« Last Edit: March 27, 2012, 04:00:49 AM by Kham-Ryn Kurios » Logged


/LIGHT SIDE POINTS PLEASE\
‎Whoever fights monsters should see to it that in the process he does not become a monster. And if you gaze long enough into an abyss, the abyss will gaze back into you. - Friedrich Nietzsche

Luna
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Force Alignment: 550
Posts: 5360


This land is peaceful, its inhabitants kind...


« Reply #9 on: March 27, 2012, 04:00:59 AM »

Makes sense to me, guess I never noticed. My apologies.
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JediGuardian18
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Force Alignment: 22
Posts: 160



« Reply #10 on: March 27, 2012, 04:17:55 AM »

Never meant to cause any problems. I was just curious. It was just a safety precaution since I usually get shipping notifications from [email protected] and that didn't happen this time. Again my apologies for any problems I caused.  Sad
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JediGuardian18
Sabers:
Aeon LE v3: Guardian Blue, AV switch, Obsidian
Dark Liberator v3: Dark Violet Amethyst: Obsidian
Dark Initiate v2: Adegan Silver
Inheritor: Amber, Deep Red, Royal Blue: Petit Crouton 2.0


Please give force points! It doesn't matter whether they are light or dark Smiley

Master Nero Attoru
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« Reply #11 on: March 27, 2012, 04:59:06 AM »

It makes sense I would think, the extra charge.  As Deep said, these aren't the regular colors in their lineup, so they have to put in the extra work to custom-wire these RGB leds for the special colors... I think it's definitely worth the extra dough!
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Luna
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Force Alignment: 550
Posts: 5360


This land is peaceful, its inhabitants kind...


« Reply #12 on: March 27, 2012, 05:05:56 AM »

It makes sense I would think, the extra charge.  As Deep said, these aren't the regular colors in their lineup, so they have to put in the extra work to custom-wire these RGB leds for the special colors... I think it's definitely worth the extra dough!

I agree. I'm just glad they make them at all! They are, to my knowledge, rare colors in the LED saber world. I've never seen pictures or heard of anything other than an US product that had DVA, for example (I'm not saying it's a fact, just that I've never seen it).

Again, my apologies for the misinformation, glad it was cleared up. Please feel free to delete my flawed input if seen fit.
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Kham-Ryn Kurios
Sentinel Prime; Knight of the HoloNet Order
SaberForum.Com Moderator
Knight Commander
OVER 9000!!
*****

Force Alignment: 1723
Posts: 12447


I am Mr. Yellow.


« Reply #13 on: March 27, 2012, 05:15:59 AM »



Again, my apologies for the misinformation, glad it was cleared up. Please feel free to delete my flawed input if seen fit.

Please do for me too if you choose to.

Actually if you delete our pots you should sticky this; then it wont get lost amongst the rest of the threads.
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/LIGHT SIDE POINTS PLEASE\
‎Whoever fights monsters should see to it that in the process he does not become a monster. And if you gaze long enough into an abyss, the abyss will gaze back into you. - Friedrich Nietzsche

Darth Nekesus
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Resident Zabrak and LoL addict.


« Reply #14 on: March 31, 2012, 05:40:44 PM »

what does Bane's Heart look like
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"At last we will reveal ourselves to the Jedi. At last we will have revenge"
-Darth Maul-



DVA and CG Phantom V3 LE
Custom Painted SRD Aeon V2
Overlord with Obsidian and Emerald

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