Ultra
Lord Commander
Administrator
Knight Commander
Force Alignment: 1765
Posts: 2194
IN HOC SIGNO VINCES
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« on: February 10, 2011, 12:22:20 AM » |
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There are many ways to contact us, but the preferred method is always e-mail. Email [email protected] for questions concerning warranty repairs, sales questions, and anything else customer service related. Responses are generally quick, taking only a day or two. This forum is for discussion, it is not a place for official customer support. If you have an issue with your saber or a service, email Ultra Sabers at [email protected] Posting here asking for help with an issue will not likely get you the kind of response you are looking for. You could get great advice, or you could get horrible advice that voids your warranty. Don't take that chance, just go through official channels for support of your Ultra Saber. It's quick, easy, and you'll be amazed at how good the service is! |
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« Last Edit: March 01, 2012, 01:43:18 AM by Ultra »
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Stockton
Knight Commander
Force Alignment: 67
Posts: 802
Leave Your Legacy - Light side point please!
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« Reply #1 on: February 10, 2011, 12:28:11 AM » |
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How do we figure out our account number?
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Ultra
Lord Commander
Administrator
Knight Commander
Force Alignment: 1765
Posts: 2194
IN HOC SIGNO VINCES
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« Reply #2 on: February 10, 2011, 01:03:55 AM » |
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It's on your invoice, next the the "Bill To:"
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Stockton
Knight Commander
Force Alignment: 67
Posts: 802
Leave Your Legacy - Light side point please!
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« Reply #3 on: February 10, 2011, 11:55:15 AM » |
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Ohhhhh ok! Thanks.
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wasd999
Knight Lieutenant
Force Alignment: 7
Posts: 243
PJDC
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« Reply #4 on: April 07, 2011, 11:49:56 PM » |
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Read this one, will move my inquiry through email.
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ThreadJack
Lady of the Order Aeon
SaberForum.Com Moderator
Knight Commander OVER 9000!!
Force Alignment: 807
Posts: 13907
Truly, she will be strong- A luminous being is she
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« Reply #5 on: April 08, 2011, 03:11:24 AM » |
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What if I just want to know how your day was? Would that be PM or eMail? lol.  |
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(Sig by me!) Now accepting dark side points. |
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JdiKnhtJMH
Knight Commander
Force Alignment: 262
Posts: 1005
Jedi Weapons Master
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« Reply #6 on: April 08, 2011, 03:42:29 AM » |
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Where may I send a "polite" enquiry as to the location of the rebel base? I've tried your Dantooine address and nothing comes up.
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Arsenal with Obsidian Sound And Silver Flash on Clash:
Kylo Ren Flamberge, Dark War Glaive, Reaper w/ Dornian pommel, Bane, Menace, Vader Prophecy, Darth Sidious Initiate V4
Dorinian, Obi Wan ROTS Archon, Regal Mantis, Spectre, Anakin AOTC Prophecy
Consular, Dark Shock, Yoda Initiate, Luke ROTJ Archon, Kit Fisto Menace
RGB: Bellicose Staff, Raven, Manticore Staff, Emerald Catalyst
Electrum Wind, Emperor's Hand
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« Reply #7 on: June 04, 2011, 08:06:27 PM » |
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Since I'm still new to this forum; what does "PM" stand for (post a message)? Anyway, tried to place a order on the ultra sabers website...could'nt...called the number listed on the website (408-644-2910). This is a wrong number. Sorry if I asked in the wrong place. I'll also send a message via email. Thanks you
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Zartom Socerer (Healer) Qui-Tom Sage (Healer)
Trenok Bounty Hunter (Powertech) Vartom Knight (Sentinel)
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Warlock Umbra
Knight Commander
Force Alignment: -126
Posts: 667
Dark Wizard of the Sith
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« Reply #8 on: June 04, 2011, 08:28:57 PM » |
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PM means Personal Message.
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"Malificent"--Dark Shock w/Sith sound__Blazing Red
"Carnage"--SS ed. RGB Raven
"Dominator"--Bane w/Obsidian__Pyrestone Orange/Dark Violet
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ThreadJack
Lady of the Order Aeon
SaberForum.Com Moderator
Knight Commander OVER 9000!!
Force Alignment: 807
Posts: 13907
Truly, she will be strong- A luminous being is she
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« Reply #9 on: June 04, 2011, 08:47:34 PM » |
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Quick question: With all the restructuring going on, is [email protected] still the contact eMail? |
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(Sig by me!) Now accepting dark side points. |
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Morrako
Force Sensitive
Force Alignment: 0
Posts: 1
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« Reply #10 on: June 08, 2011, 06:35:42 PM » |
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Since I'm still new to this forum; what does "PM" stand for (post a message)? Anyway, tried to place a order on the ultra sabers website...could'nt...called the number listed on the website (408-644-2910). This is a wrong number. Sorry if I asked in the wrong place. I'll also send a message via email. Thanks you
Yeah I hear you man. I have been trying to order the CE Prophecy and it will not allow me to select a payment method. I went to my my account and tried to select a payment method...still nothing. I tried the number...and yeah it is a wrong number and I am not sure as to why US would post this on their website. I have tried to email them many times and never have gotten a reply. (yes i checked my junk folder). PM means (personal message) I think  |
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« Reply #11 on: June 12, 2011, 09:23:10 PM » |
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Yea tried PM with someone and it's real nice. Alot better than signing off and going to email. And I bet that man was glad the website was reactivated, He sounded rather annoyed in his message. And to let everyone know, the email address to contact ultrasabers ( [email protected]) works most excellently! |
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=====================================================================
Zartom Socerer (Healer) Qui-Tom Sage (Healer)
Trenok Bounty Hunter (Powertech) Vartom Knight (Sentinel)
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Valaan
Force Sensitive
Force Alignment: 0
Posts: 8
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« Reply #12 on: June 14, 2011, 02:08:48 AM » |
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I am looking to buy the standard issue battle sabers to dual weild.
I wanted to buy the staff because it's cheaper than two seperate single sabers.
My question is is it just me or are the seperated halves of the standard issue battle staff different length?
It looks like it in the picture but are the two halves of the standard issue battlestaff equal in length?
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ThreadJack
Lady of the Order Aeon
SaberForum.Com Moderator
Knight Commander OVER 9000!!
Force Alignment: 807
Posts: 13907
Truly, she will be strong- A luminous being is she
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« Reply #13 on: June 14, 2011, 03:23:58 AM » |
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are the two halves of the standard issue battlestaff equal in length?
Yes. |
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(Sig by me!) Now accepting dark side points. |
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Valaan
Force Sensitive
Force Alignment: 0
Posts: 8
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« Reply #14 on: June 14, 2011, 08:41:19 PM » |
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so it's just the picture that looks off?
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