Devils advocate here.
The problem with anything on the net, is that when people are happy.. they don't bother to go out and post, review, or research a company/product.
Examples:
You ordered something.. you got what you wanted in the time you wanted.
You have a job, and you're perfectly happy working there.
You hired someone, to do a job, and it went exactly as expected.
In MOST cases, things went the way you expect them to, so you have no reason to post or research.
However.. when things go wrong, we humans tend to try to find out if we were the only ones that had problems. Was it personal? Was it just you? Is the product to blame?
That's when people on the net tend to band together, and start tearing something apart into small pieces. (Heck, we're doing it, right here in this thread.. and I'm just as guilty of it, as others)
So... when you see something like this on the net (same thing with BBB stuff), it only exists, because either:
A.) you're the 5% or so that actually bother to review things you love... and thus, it has a positive result.. or
B.) You're the 99% that, when disgruntled, start to pick at the issue, and find out where things went wrong.
Of course.. then there's C.) You dislike something, just on principal, and you want to tear it down.
So.. whenever you see stuff like BBB reports, and Indeed, and yes.. even online forums.. realize you're always going to be able to find hundreds/thousands of people to find things wrong with a product/company/person
Do I think all of those reviews are legit? No.. but I suspect there's some truth to them.. BUT, then again.. how many of those posts were made by past employees, vs current ones?
What I recommend.. in most cases, for any online product or business:
Take the current value/score of what it's rated at, vs what its max value is.. and then average the 2... That's probably closer to an accurate representation of a product/company... because you're getting rid of some of the 'human factor'. |
If you ever see something rated at 100%, or 0%.... run away.. because that's not how the world works... possible? Sure.. plausible.. heck no.
(if anyone decides to accuse me for sticking up for US, please go back and read all my previous posts..
I believe US is like many other companies.. trying to do their best, but making mistakes as they go. The question is, do they learn from it?
~ Casp
