(im)Patiently waiting for my new _______!!!

[Rakkhive0202]

So I'm a little past 14 weeks for my First order. It's a big order with roughly 9 sabers so I expected it to take longer. That being said I got some good news today. I won a fourth place prize in the summer raffle, and the saber, my Emerald Manticore that qualified me for the raffle, shipped out today. Should see it by Sunday if all goes smoothly. My Nintendo Switch also arrived today as well. Finally got one after months of being sold out.

[angelsdeath]

Well, I can confirm Ultrasabers is working hard everyday. The new flash sale is for ready to ship sabers. I ordered a Guardian with Diamond controller yesterday evening. Got a shipping notification with additional FedEx tracking info just over 24 hours later. This is Awesome! I ordered 3 $75 mystery sabers for the summer raffle and am excited to get them but I know there are many issues and am not stressing and have not emailed them at all. I am trusting in the force.  Very excited for this to be my first saber! Thanks Ultrasabers!

[NoLifeLeft42]

Just curious folks. Do you consider 16 weeks to be an excessive amount of time to wait for an order of empty hilts? No installations just empty hilts?     Not to mention having email ignored.

I'm right there with you.  19 weeks tomorrow waiting on EMPTY Lost Gray and Consular.  Was supposed to be a quarantine project to keep me occupied.

[BaliMawr]

Well, I can confirm Ultrasabers is working hard everyday. The new flash sale is for ready to ship sabers. I ordered a Guardian with Diamond controller yesterday evening. Got a shipping notification with additional FedEx tracking info just over 24 hours later. This is Awesome! I ordered 3 $75 mystery sabers for the summer raffle and am excited to get them but I know there are many issues and am not stressing and have not emailed them at all. I am trusting in the force.  Very excited for this to be my first saber! Thanks Ultrasabers!

I ordered a dark catalyst stunt saber (had been debating between that and a catalyst as my next saber, anyway).  Not quite 24 hours for me.  I was cynically wondering if they really were ready to ship.  This is encouraging!

[ProtechOne]

I took the deal...downgraded from the Graflex CE to The Guardian w/nickel plated shroud yesterday.
Received shipping notification this morning.

Im super excited!

[matth431]

OUCH... see below... I really don't LIKE any of those blades (apart from maybe the Guardian) enough to settle but... 11-13 WEEKS?? It's been a month already, was hoping for another 4-6 at most... There's a mystery box waiting too as part of that order... maybe they'd let me use the 20% discount to ship it separately?



Thank you for your order with Ultra Sabers.  We are currently auditing all orders in process and it looks like your order has experienced some delay.  We apologize for any inconvenience with this.  Due to the current global pandemic affecting all business worldwide there is a bottle neck on obtaining the necessary parts and materials required to make our custom lightsabers.  We are exhausting all resources to get this resolved and will get your order shipped out asap.  It looks like the Spectre hilts with Engraving pattern that you ordered is currently out of stock due to this supply bottle neck.  We have been told by our manufacturer that we should expect to have the Spectre hilts with Engraving pattern back in stock within 11-13 weeks.  I would like to present the following options to see how you would like to proceed in light of the delay with getting this hilt back in stock:

 

If you can patiently wait the estimated 11-13 weeks, then we will get this order shipped out as soon as these hilts are back in stock.  We can also provide a 20% off coupon code, non-expiring, that you can use on any future purchase with the company
OR

We can substitute the Spectre hilts with Engraving pattern for one of the sabers listed below and get this order shipped within 1-2 business days for you. Please reply with the saber name to substitute.
SUBSTITUTE OPTIONS

               Arbiter  https://ultrasabers.com/product/arbiter/

Catalyst https://ultrasabers.com/product/catalyst/

Dark Arbiter https://ultrasabers.com/product/dark-arbiter/

Dark Catalyst https://ultrasabers.com/product/dark-catalyst/      

Dark Dorinian https://ultrasabers.com/product/dark-dorinian/

Dark Shock http://ultrasabers.com/product/dark-shock/

Dorinian https://ultrasabers.com/product/dorinian/

Guardian https://ultrasabers.com/product/the-guardian/

Manticore http://ultrasabers.com/product/manticore/

Monarch https://ultrasabers.com/product/the-monarch/

Overlord https://ultrasabers.com/product/overlord/

Shock https://ultrasabers.com/product/shock/

Shock LE https://ultrasabers.com/product/shock-le/

 Again, we greatly apologize for this delay.  It is Ultra Sabers bread and butter to be able to get our custom lightsabers in our customers hand with great speed.  It is extremely disappointing to have this pandemic tarnish the record we created and have upheld since we started making sabers 15 years ago.  Rest assured this is a temporary hiccup and we will be back to shipping custom lightsabers at lightning speed before you know it.  Thank you for your patience with all this.  Please let us know which option works best for you and I will get that going.

 

[DarthRondoudou]

OUCH... see below... I really don't LIKE any of those blades (apart from maybe the Guardian) enough to settle but... 11-13 WEEKS?? It's been a month already, was hoping for another 4-6 at most... There's a mystery box waiting too as part of that order... maybe they'd let me use the 20% discount to ship it separately?



Thank you for your order with Ultra Sabers.  We are currently auditing all orders in process and it looks like your order has experienced some delay.  We apologize for any inconvenience with this.  Due to the current global pandemic affecting all business worldwide there is a bottle neck on obtaining the necessary parts and materials required to make our custom lightsabers.  We are exhausting all resources to get this resolved and will get your order shipped out asap.  It looks like the Spectre hilts with Engraving pattern that you ordered is currently out of stock due to this supply bottle neck.  We have been told by our manufacturer that we should expect to have the Spectre hilts with Engraving pattern back in stock within 11-13 weeks.  I would like to present the following options to see how you would like to proceed in light of the delay with getting this hilt back in stock:

 

If you can patiently wait the estimated 11-13 weeks, then we will get this order shipped out as soon as these hilts are back in stock.  We can also provide a 20% off coupon code, non-expiring, that you can use on any future purchase with the company
OR

We can substitute the Spectre hilts with Engraving pattern for one of the sabers listed below and get this order shipped within 1-2 business days for you. Please reply with the saber name to substitute.
SUBSTITUTE OPTIONS

               Arbiter  https://ultrasabers.com/product/arbiter/

Catalyst https://ultrasabers.com/product/catalyst/

Dark Arbiter https://ultrasabers.com/product/dark-arbiter/

Dark Catalyst https://ultrasabers.com/product/dark-catalyst/      

Dark Dorinian https://ultrasabers.com/product/dark-dorinian/

Dark Shock http://ultrasabers.com/product/dark-shock/

Dorinian https://ultrasabers.com/product/dorinian/

Guardian https://ultrasabers.com/product/the-guardian/

Manticore http://ultrasabers.com/product/manticore/

Monarch https://ultrasabers.com/product/the-monarch/

Overlord https://ultrasabers.com/product/overlord/

Shock https://ultrasabers.com/product/shock/

Shock LE https://ultrasabers.com/product/shock-le/

 Again, we greatly apologize for this delay.  It is Ultra Sabers bread and butter to be able to get our custom lightsabers in our customers hand with great speed.  It is extremely disappointing to have this pandemic tarnish the record we created and have upheld since we started making sabers 15 years ago.  Rest assured this is a temporary hiccup and we will be back to shipping custom lightsabers at lightning speed before you know it.  Thank you for your patience with all this.  Please let us know which option works best for you and I will get that going.

 

Just got the same email. I'll wait.

[Jedi_Phoenix]

Damn, that's rough...sorry to hear that, guys; what about the Spectre without the engraving?  Was that an available option?

[DarthRondoudou]

Damn, that's rough...sorry to hear that, guys; what about the Spectre without the engraving?  Was that an available option?

It was not in the list so I'd say it wasn't. =/

[matth431]

Agreed - if that or the Grand Master was an option I would have jumped at it! Or a Fallen, but we know the issues there.

I'm not saying any of those options are bad-looking blades, but I love the ornate workmanship on the Spectre and the Grand Master. The others are largely cylinders with some bling at one end, except the Guardian (and the Monarch, but that looks like it belongs in a sex shop). Good hilts, but not a vast improvement in manufacturing over my Apprentice LE v5.

I've asked them about the "instead of the coupon, ship the mystery box separately" option, will see what they say.

[Jedi_Phoenix]

I'm surprised the Guardian's actually available, to be honest; I thought for sure that would be one of the hot ticket items.

[DarthRondoudou]

I'm surprised the Guardian's actually available, to be honest; I thought for sure that would be one of the hot ticket items.

I wouldn't mind a guardian though

[matth431]

I wouldn't mind a guardian though

It's a very nice blade, but for me the US standouts are the Fallen, the Spectre and the Grand Master. So ornate. Worth waiting a bit longer for... I ordered the Spectre with Lite Sound as that's perfect but quick disconnect in case my choice of Consular Green (Silver FOC) doesn't work out.

[Jedi_Phoenix]

It's a very nice blade, but for me the US standouts are the Fallen, the Spectre and the Grand Master. So ornate. Worth waiting a bit longer for... I ordered the Spectre with Lite Sound as that's perfect but quick disconnect in case my choice of Consular Green (Silver FOC) doesn't work out.

The Spectre is just about at the top of my wishlist for future purchases, the Grand Master isn't far behind.   Happy to say I already have the Fallen.

[DarthRondoudou]

It's a very nice blade, but for me the US standouts are the Fallen, the Spectre and the Grand Master. So ornate. Worth waiting a bit longer for... I ordered the Spectre with Lite Sound as that's perfect but quick disconnect in case my choice of Consular Green (Silver FOC) doesn't work out.

I like the Guardian because it's my favorite Obi hilt. And upon closer inspection, I find out it was accurate enough for my tastes xD
I'll end up with a Fallen or two eventually.
As for the Grand Master I'm not that big a fan of Satele Shan, but it's a nice hilt.