A note concerning some of the rumors flying around...

[Zren Tobas]

Hi Brian. XD I'm also a saber addict. Been begging for a Dominix LE V4 in Guardian Blue for a week now. Lol. And as you can see the list of my next wanted sabers has grown even longer.

[Locutis]

I may have to join a support group... "Hi, my name is Brian and I'm a saber addict.  It's been 14 hours since my last order..." :-D

Hi Brian, my name is Keith and I'm also a saber addict. It's been about 10 minutes since my last order! lol

[Molina00]

I thought I had a lot, up to 23 now, but 37!?  

[Qui-Lar]

I purchased all of my sabers throughout
this year! Addict I admit it. Here's the
thing, I have PTSD and these beautiful
babies are GREAT therapy for me. I thank
Ultrasabers for an awesome and affordable
product that appeals to the "child" inside
of us and they are so much fun to play
with and customize.

[Master Bluespike74]

Here is a re-cap of my knowledge of the situation as this thread seems to have gotten off track a little bit:

1.  All of this started over one guy claiming his soundfonts were stolen.  A fake contract was posted by "Truth about (insert what ever company they are bashing on today)" that had ZERO signatures on it, just typed names.  This resulted in a court proceeding initiated by Ultrasabers.

2.  Members of another forum began to actively harass US forum members with threats if we didn't abandon this forum. 

3.  This grew into a claim of people buying ultrasabers from Ebay (where US has never sold a saber) that had batteries exploding, wiring was shoddy, & no heatsinks were being used in construction.  None of these sabers to date have ever been traced directly to ultrasabers.

4.  Emails began to surface claiming that Emory was ripping people off.  One guy actually screwed up on Facebook by saying that Emory had failed to send him 3 free ultrasabers fully loaded because the wrong LED color had been installed in his Guardian.  Of course Emory told the guy NO and this led to the claims that Emory was defrauding people.  You'll never find another saber smith sending 3 free sabers with sound and all the bells and whistles over a $35 LED mixup.  To note, Emory's email that was published by said person showed that Emory was willing to send him a new LED (with FOC of his choice) for free overseas.  That wasn't cheap shipping people.

5.  A short lived claim came up that Flash on Clash was a trademarked term of another smith but once it was published that US owned the Flash on Clash trademark, that got quietly put away and all comments on other forums disappeared including those stupid (TM) additions as well. 

6.  A new claim has emerged that US uses hot glue to hold everything together but two other smiths that charge $1000+ on their sabers do the same thing and not one person has ever called that work shoddy.  (What's good for one should be good for all right?)  It actually protects the warranty because they know if someone has been tinkering with the internals.  Computer companies and cable companies have that same stuff inside their boxes to prevent false warranty claims. 

7.  Two other companies have decided to use the ultrasabers model for producing sabers in order to lower their own costs.  If you watch other forums or FB, you'll see that the same allegations levied against US has been levied against these other groups.  "Stealing designs."  "Stealing fonts."  "Rude emails."  "Batteries exploding."  "Sabers failing for no reason."  Look it up if you think I am lying, you'll see the other groups getting slammed as well. 

8.  One of Ultrasaber's biggest denouncers has come forward telling people that he is tired of seeing fake comments about Emory and Ultrasabers being posted on his FB pages and forums.  If someone that hates your product is saying that people are lying about you, makes you wonder how much truth is really behind the "Truth about Ultrasabers" YouTube videos, forum posts, and Facebook pages. 

I am not an exclusive Ultrasabers customer.  I have custom built some of my own pieces and used parts from various sources to customize sabers beyond what is offered.  I have purchased directly from the company and not modified the following sabers:

1.  War Glaive.  Damaged by me during a parking lot demonstration in 2014 in which the pommel loosened and came off thereby ripping the internals out due to my hard force.  When I picked up the Obsidian 2nd generation board from the parking lot, it was still making sounds.  I have yet had time to repair but it has taken 3 years of constant beating. 

2.  Aeon LE v2 Grab Bag saber.  Used for quiet work when my kids are sleeping.  Still getting the hell beat out of it for 2 years. 

3.  Two Archon version 2.1.  Made into a staff and was fully loaded with everything I could cram into it in 2013.  Only had one tip fly off after hitting a training dummy with it at full force.  5 mins and one tube of gorilla super glue, still taking a beating.  It is sitting 4 feet from me as I type this. 

I am the hardest hitting duelist out there and I punish my sabers quite often.  These stories about hilts breaking in half and dying after hitting Hasbro sabers is rubbish.  I'll use mine to defend against a home invasion and the intruder will certainly be explaining to police about the crazy nut that put him in the hospital with a lightsaber.  I am that confident that they are that good. 

[Zren Tobas]

I know of the pages you're talking about and they annoy me so badly. x.x That pic of the cut Liberator, you know it was done on purpose. Liberators are touphies which is why I bought me a V3 this weekend. My 2 V2's did die on me awhile back but oh well, I kept the hilts. I personally love US stuff and will continue to buy from them and will probably eventually have my own personal US, just haven't figured out what I want the hilt to look like yet.

[jsudderth]

8.  One of Ultrasaber's biggest denouncers has come forward telling people that he is tired of seeing fake comments about Emory and Ultrasabers being posted on his FB pages and forums.  If someone that hates your product is saying that people are lying about you, makes you wonder how much truth is really behind the "Truth about Ultrasabers" YouTube videos, forum posts, and Facebook pages. 

I have seen one of these videos on YouTube, a guy over in the UK talking about bad electronics and really bad customer service. I watched it right after I got my first saber in November. IAfter we watched it, I told my wife that what the guy said was so contrary to any evidence or word of mouth I had ever seen or heard about UltraSabers customer service. It smells fishy...

[dasweallycool]

Thought I'd chime in on this youtube vid.. being from the UK I found this review just after I ordered my Aeon V3 AS with sound. I must admit I was worried (turns out for NO reason at all), but even watching the vid back then I was thinking while watching...:

"well that was your fault.. "
"and that was ALSO your fault"
"well why didn't you just contact Emory?"
"moaning for moaning's sake.."
"it's all on the notes about batteries and any problems contact US first, which clearly was not done"

The only "Truth" was that the guy didn't really give Emory or US a chance and when solutions were provided he just didn't like it..

I stand by my view that US do an amazing job! make AMAZING products and have amazing and QUICK customer service and delivery!
There are a load of sabers (I'm sure) which are sent on a daily basis, accidents CAN happen.. Emory and US are humans after all right? at the very least they're humanoid..? right?

#just sayin'!

Adz

 

[Darth Logos]

I politely rebuked somebody for hatin' on US's "lack of quality" on the Mantis just the other day. Yes the Mantis came with birthing pains. It was an ambitous saber, but it was pulled off beautifully. My only complaint about it was the lack of a deburr on the milling of the emitter and collar. I understand that a deburr function would probably have been a very costly operation to run considering all the little details on those two parts. The rest of it was fabulous. But he went on to complain about its weight and its size. Man-up and just say that it was too big for your girly little hands. It's not US's fault that he didn't like the saber.

I've told any body that's interested, US has the best customer service I've ever dealt with. And if you tell them you have a legitimate claim, they will tend to it. My sound board fried after only 2 weeks of owning my first saber. Heartbroken I reported it. Emory told me to send it in, they swapped out the board, even dropped me a new set of batts no charge other than shipping it back to them. How are you going to complain about that?

[Qui-Lar]

Darth Logos is right, US customer
service is second to none! I like my
mantis, but then again, I'm a meat
eating tyrannosaurs rex.

[Darth Logos]

point for support

[Number_Six]

After much research and weighing the pros and cons of custom sabers I have decided to go with Ultrasabers. I listened to the many people down Ultrasabers for this reason or that and took it into account. I also listened to the many people praise Ultrasabers and took their statements into account. One person with who bought a stunt saber on You Tube said he was just getting into the hobby and wanted to see how well built Ultrasabers base product was before ordering a 500 dollar item from them. He was very pleased with his stunt saber. After watching this video I set up an order for three stunt sabers and placed them on my wish list. As soon as my tax return rolls in I fully intend to order them and I can't wait. My wife, daughter and I already own three Hasbro lightsabers. We used to own four but after a intense duel between my daughter and I her Anakin Skywalker saber's led broke. She was heartbroken and I promised her I would get her a new one. She asked for purple. A color Hasbro will only sell for 175 dollars. The search for purple led me here. Ultrasabers was the only company in the business willing to sell me a purple saber for under 100 dollars and that is another reason I'm going with Ultrasabers. Ultra himself sealed the deal by coming out and addressing the fact that if he and his company repeatedly sold cheap and poorly made products he wouldn't still be in business. That really speaks volumes. I know I have said a lot in my first ever post on these fourms so I will leave you on this note. If your on the fence about Ultrasabers try out a stunt saber or a grab bag saber before making a high dollar purchase. Give them a chance before passing judgment.

[Number_Six]

Here is a re-cap of my knowledge of the situation as this thread seems to have gotten off track a little bit:

1.  All of this started over one guy claiming his soundfonts were stolen.  A fake contract was posted by "Truth about (insert what ever company they are bashing on today)" that had ZERO signatures on it, just typed names.  This resulted in a court proceeding initiated by Ultrasabers.

2.  Members of another forum began to actively harass US forum members with threats if we didn't abandon this forum.  

3.  This grew into a claim of people buying ultrasabers from Ebay (where US has never sold a saber) that had batteries exploding, wiring was shoddy, & no heatsinks were being used in construction.  None of these sabers to date have ever been traced directly to ultrasabers.

4.  Emails began to surface claiming that Emory was ripping people off.  One guy actually screwed up on Facebook by saying that Emory had failed to send him 3 free ultrasabers fully loaded because the wrong LED color had been installed in his Guardian.  Of course Emory told the guy NO and this led to the claims that Emory was defrauding people.  You'll never find another saber smith sending 3 free sabers with sound and all the bells and whistles over a $35 LED mixup.  To note, Emory's email that was published by said person showed that Emory was willing to send him a new LED (with FOC of his choice) for free overseas.  That wasn't cheap shipping people.

5.  A short lived claim came up that Flash on Clash was a trademarked term of another smith but once it was published that US owned the Flash on Clash trademark, that got quietly put away and all comments on other forums disappeared including those stupid (TM) additions as well.  

6.  A new claim has emerged that US uses hot glue to hold everything together but two other smiths that charge $1000+ on their sabers do the same thing and not one person has ever called that work shoddy.  (What's good for one should be good for all right?)  It actually protects the warranty because they know if someone has been tinkering with the internals.  Computer companies and cable companies have that same stuff inside their boxes to prevent false warranty claims.  

7.  Two other companies have decided to use the ultrasabers model for producing sabers in order to lower their own costs.  If you watch other forums or FB, you'll see that the same allegations levied against US has been levied against these other groups.  "Stealing designs."  "Stealing fonts."  "Rude emails."  "Batteries exploding."  "Sabers failing for no reason."  Look it up if you think I am lying, you'll see the other groups getting slammed as well.  

8.  One of Ultrasaber's biggest denouncers has come forward telling people that he is tired of seeing fake comments about Emory and Ultrasabers being posted on his FB pages and forums.  If someone that hates your product is saying that people are lying about you, makes you wonder how much truth is really behind the "Truth about Ultrasabers" YouTube videos, forum posts, and Facebook pages.  

I am not an exclusive Ultrasabers customer.  I have custom built some of my own pieces and used parts from various sources to customize sabers beyond what is offered.  I have purchased directly from the company and not modified the following sabers:

1.  War Glaive.  Damaged by me during a parking lot demonstration in 2014 in which the pommel loosened and came off thereby ripping the internals out due to my hard force.  When I picked up the Obsidian 2nd generation board from the parking lot, it was still making sounds.  I have yet had time to repair but it has taken 3 years of constant beating.  

2.  Aeon LE v2 Grab Bag saber.  Used for quiet work when my kids are sleeping.  Still getting the hell beat out of it for 2 years.  

3.  Two Archon version 2.1.  Made into a staff and was fully loaded with everything I could cram into it in 2013.  Only had one tip fly off after hitting a training dummy with it at full force.  5 mins and one tube of gorilla super glue, still taking a beating.  It is sitting 4 feet from me as I type this.  

I am the hardest hitting duelist out there and I punish my sabers quite often.  These stories about hilts breaking in half and dying after hitting Hasbro sabers is rubbish.  I'll use mine to defend against a home invasion and the intruder will certainly be explaining to police about the crazy nut that put him in the hospital with a lightsaber.  I am that confident that they are that good.  

I heard all of these things in my research. Even went to the anti Ultrasabers Facebook page. It only had 16 followers. I thought to myself.........All the business these guys are doing and the Facebook page dedicated to complaints about them only has 16 followers? I felt something was amiss. So I have decided to order some stunt sabers and see how it goes.

[Darth Logos]

I heard all of these things in my research. Even went to the anti Ultrasabers Facebook page. It only had 16 followers. I thought to myself.........All the business these guys are doing and the Facebook page dedicated to complaints about them only has 16 followers? I felt something was amiss. So I have decided to order some stunt sabers and see how it goes.

You were smart to research. Forget those haters. They want a 10k diamond for the price of cubic-zirconium. Are Ultrasabers perfect? No. Nothing man made ever is. But the company does strive to put forth the best product they can. The way I viewed it, if US were in the business of making junk, they would not have such an extencsive variety as they do.

[Number_Six]

I will most likely post a You Tube video to show off the family's new sabers. I will be ordering the V2 Dark Initiate in Sun Rider's Destiny and Violet Amethyst. And the Initiate in Fire Orange.